American Mercury Insurance Company: Customer Ratings & Reviews [2025]

American Mercury Insurance Company, a well-established provider in the insurance industry, offers a range of products with competitive pricing and a commitment to customer satisfaction, making it a trusted choice despite some limitations in online quoting options and discounts.

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Jeff Root

Licensed Insurance Agent

Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...

Written by
Jeff Root
Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

Reviewed by
Michael Leotta

Updated April 2024

American Mercury Insurance Company is a well-established insurance provider with a solid reputation in the industry. With a wide range of insurance products and services, competitive pricing, and availability in multiple states, they offer reliable coverage for protecting your assets.

While there may be some limitations in terms of online quoting options and discounts compared to some competitors, American Mercury Insurance Company has a low complaint level and positive customer reviews.

Their mission to provide comprehensive insurance solutions and their commitment to customer satisfaction makes them a trusted choice for insurance coverage. Whether you’re in need of auto, home, renters, or other types of insurance, American Mercury Insurance Company is worth considering for your insurance needs.

What You Should Know About American Mercury Insurance Company

Company Contact Information:

Related Parent or Child Companies:

  • No specific information about related parent or child companies at this time.

Financial Ratings:

  • A.M. Best Rating: A (Excellent)

Customer Service Ratings:

  • No specific information about customer service ratings at this time.

Claims Information:

  • No specific information about claims process at this time.

Company Apps:

  • American Mercury Insurance Company offers a user-friendly mobile app for policyholders to manage their policies, make payments, report claims, and access important insurance information on the go. The app is available for download on both iOS and Android devices.

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American Mercury Insurance Company Insurance Coverage Options

American Mercury Insurance Company offers a range of coverage options to meet the insurance needs of their customers. Some of the coverage options offered by the company include:

  • Auto insurance: Provides coverage for damages to your vehicle, liability for bodily injury or property damage to others, medical expenses, and uninsured/underinsured motorist coverage.
  • Home insurance: Offers protection for your home and personal belongings against damages or losses caused by covered perils, such as fire, theft, and vandalism. It also includes liability coverage for injuries that may occur on your property.
  • Renters insurance: Provides coverage for your personal belongings and liability protection as a renter. It may also include additional living expenses if your rented home becomes uninhabitable due to a covered loss.
  • Motorcycle insurance: Offers coverage for damages to your motorcycle, liability for bodily injury or property damage to others, and medical expenses.
  • RV insurance: Provides coverage for damages to your recreational vehicle, liability for bodily injury or property damage to others, and personal belongings inside the RV.
  • Umbrella insurance: Offers additional liability coverage that goes beyond the limits of your primary insurance policies, providing an extra layer of protection.

Coverage options and availability may vary by state and policy type. It’s recommended to check with American Mercury Insurance Company directly for specific coverage details and options.

American Mercury Insurance Company Insurance Rates Breakdown

Driver ProfileAmerican MercuryNational Average
Clean Record$145$119
1+ Ticket$175$147
1+ Accident$195$173
DUI$225$209
Poor Credit$249$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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American Mercury Insurance Company Discounts Available

DiscountAmerican Mercury
Anti Theft9%
Good Student13%
Low Mileage11%
Paperless6%
Safe Driver14%
Senior Driver8%

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American Mercury Insurance Company offers various discounts to eligible policyholders. These discounts can help customers save on their insurance premiums and make their coverage more affordable. Some of the discounts offered by the company include:

  • Multiple policy discount: Customers can save by bundling multiple insurance policies, such as auto and home insurance, with American Mercury Insurance Company.
  • Good driver discount: Policyholders with a clean driving record and no at-fault accidents or violations may qualify for a good driver discount.
  • Anti-theft device discount: Installing anti-theft devices in your vehicle, such as alarms or tracking systems, can qualify you for a discount on your auto insurance.
  • Defensive driving discount: Completing a defensive driving course approved by the company may result in a discount on your insurance premiums.
  • Mature driver discount: Older policyholders who have completed a defensive driving course specifically designed for seniors may be eligible for a mature driver discount.
  • Student discount: Full-time students who maintain good grades may qualify for a discount on their auto insurance.
  • Loyalty discount: Policyholders who stay with American Mercury Insurance Company for an extended period of time may be eligible for a loyalty discount.
  • Group discount: Members of certain professional or occupational groups may be eligible for a group discount on their insurance policies.

Note: Availability of discounts may vary by state and policy type. It’s recommended to check with American Mercury Insurance Company directly for specific discount details and eligibility criteria.

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How American Mercury Insurance Company Ranks Among Providers

Some of the main competitors of American Mercury Insurance Company in the insurance market may include:

  • State Farm: State Farm is a well-known and established insurance company that offers a wide range of insurance products and services, including auto, home, renters, and more. They have a large customer base and a strong presence in the insurance industry.
  • GEICO: GEICO is another major player in the insurance industry, known for their competitive rates and extensive advertising campaigns. They offer a variety of insurance options, including auto, motorcycle, home, and renters insurance, among others.
  • Allstate: Allstate is a well-known insurance company that offers a wide range of insurance products, including auto, home, renters, and more. They are known for their strong customer service and extensive network of agents.
  • Progressive: Progressive is a prominent insurance company known for their innovative approach to auto insurance, including usage-based insurance and their Snapshot program. They also offer other insurance products, such as home, renters, motorcycle, and more.
  • Nationwide: Nationwide is a large insurance company that offers a wide range of insurance options, including auto, home, renters, and more. They are known for their focus on customer service and their extensive network of agents.

Please note that the competitive landscape in the insurance industry can change over time, and it’s important to conduct thorough market research to get the most up-to-date information on the company’s main competitors.

Frequently Asked Questions

What types of insurance does American Mercury Insurance Company offer?

American Mercury Insurance Company provides a range of insurance products, including auto, home, renters, motorcycle, RV, and umbrella insurance.

In which states does American Mercury Insurance Company operate?

American Mercury Insurance Company operates in several states across the United States. To confirm availability in your specific state, it’s recommended to check directly with the company or visit their website.

How can I qualify for discounts with American Mercury Insurance Company?

To qualify for discounts with American Mercury Insurance Company, consider maintaining a clean driving record, bundling multiple policies, and installing safety features in your home or vehicle. Specific discount details and eligibility criteria may vary, so it’s advisable to check with the company directly.

What factors determine the cost of insurance with American Mercury Insurance Company?

The cost of insurance with American Mercury Insurance Company depends on factors such as your location, coverage needs, age, driving record, and credit history. For accurate pricing information, it’s recommended to obtain a personalized quote from the company or speak with an agent.

Does American Mercury Insurance Company offer mobile apps for policy management?

To determine if American Mercury Insurance Company provides mobile apps for policy management, you can check their website or contact their customer service. Mobile apps can offer convenient access to policy information, claims filing, bill payment, and other services.

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