State Farm County Mutual Insurance Company of Texas: Customer Ratings & Reviews [2025]
Unveiling the intricate tapestry of State Farm County Mutual Insurance Company, a haven where robust coverage options, tailored discounts, and a relentless commitment to customer satisfaction converge in a symphony of reliability and savings for drivers across the United States.
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Table of Contents
Table of Contents


Licensed Insurance Agent
Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...
Michelle Robbins


Insurance Operations Specialist
Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...
Michael Leotta
Updated April 2024
State Farm County Mutual Insurance Company offers a range of comprehensive insurance coverage options for drivers, including liability, collision, and personal injury protection. The company also provides a variety of discounts for safe driving, good grades, and other factors.
State Farm has a strong reputation for customer service and a wide network of agents, making it a popular choice for drivers across the United States.
While facing stiff competition from other major insurance companies, State Farm’s commitment to providing reliable and customizable coverage options, as well as its various money-saving opportunities, continue to attract and retain loyal customers.
What You Should Know About state farm insurance
Company Contact Information
- Website: www.statefarm.com
- Phone: 1-800-STATE-FARM (1-800-782-8332)
- Live chat available on website
Related Parent or Child Companies
- State Farm County Mutual Insurance Company is a subsidiary of State Farm Mutual Automobile Insurance Company.
Financial Ratings
- State Farm has an A++ rating from A.M. Best, indicating superior financial strength and stability.
Customer Service Ratings
- State Farm has a strong reputation for providing high-quality customer service. The company has been recognized for its customer service by J.D. Power and the Better Business Bureau.
Claims Information
- Customers can file claims with State Farm 24/7 through the company’s website, mobile app, or by calling the claims center. State Farm offers a simple and easy claims process, with knowledgeable and helpful claims representatives available to assist customers throughout the process.
Company Apps
- State Farm offers several mobile apps to help customers manage their insurance policies and claims. The State Farm mobile app allows customers to access their policy information, pay bills, and file claims. The Pocket Agent app provides even more features, including the ability to receive roadside assistance, contact an agent, and track the status of a claim.
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state farm insurance Insurance Coverage Options
State Farm County Mutual Insurance Company offers a variety of coverage options to meet the needs of its customers. These coverage options include:
- Liability Coverage: This coverage helps pay for damages and injuries you cause to others in an accident.
- Collision Coverage: This coverage helps pay for damages to your own vehicle in an accident, regardless of who is at fault.
- Comprehensive Coverage: This coverage helps pay for damages to your vehicle that are not caused by an accident, such as theft, vandalism, or natural disasters.
- Personal Injury Protection (PIP): This coverage helps pay for medical expenses, lost wages, and other expenses related to injuries sustained in an accident, regardless of who is at fault.
- Medical Payments Coverage: This coverage helps pay for medical expenses related to injuries sustained in an accident, regardless of who is at fault.
- Uninsured/Underinsured Motorist Coverage: This coverage helps protect you in the event that you are in an accident with a driver who has insufficient insurance coverage or no insurance at all.
- Rental Reimbursement Coverage: This coverage helps pay for the cost of a rental car while your own vehicle is being repaired after an accident.
- Emergency Road Service Coverage: This coverage provides assistance in the event that you need a tow, jump start, or other emergency services while on the road.
State Farm offers a range of coverage options that can be customized to meet the individual needs of its customers, making it a popular choice for drivers looking for reliable and flexible insurance coverage.
state farm insurance Insurance Rates Breakdown
| Driver Profile | State Farm | National Average |
|---|---|---|
| Clean Record | $83 | $119 |
| 1+ Ticket | $125 | $147 |
| 1+ Accident | $167 | $173 |
| DUI | $229 | $209 |
| Poor Credit | $143 | $205 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
state farm insurance Discounts Available
| Discounts | State Farm |
|---|---|
| Anti Theft | 10% |
| Good Student | 12% |
| Low Mileage | 8% |
| Paperless | 6% |
| Safe Driver | 13% |
| Senior Driver | 9% |
State Farm County Mutual Insurance Company offers a range of discounts to help customers save money on their insurance premiums. These discounts include:
- Multiple Vehicle Discount: Customers who insure more than one vehicle with State Farm can receive a discount on their premiums.
- Safe Driving Discount: Customers who have a clean driving record and no accidents or claims can receive a discount on their premiums.
- Good Student Discount: Full-time students under the age of 25 who maintain a “B” average or higher can receive a discount on their premiums.
- Accident-Free Discount: Customers who have been with State Farm for at least three years and have no accidents or claims during that time can receive a discount on their premiums.
- Anti-Theft Discount: Customers who have anti-theft devices installed in their vehicles can receive a discount on their premiums.
- Defensive Driving Discount: Customers who complete a defensive driving course can receive a discount on their premiums.
- Homeowner Discount: Customers who own a home can receive a discount on their auto insurance premiums.
- Drive Safe & Save™ Discount: Customers who enroll in State Farm’s Drive Safe & Save™ program and demonstrate safe driving habits can receive a discount on their premiums. If you want to find out more about this program, read our State Farm Safe and Save service review.
These discounts can help customers save a significant amount of money on their insurance premiums, making State Farm a more affordable option for many drivers. It’s important to note that the availability and amount of these discounts may vary depending on the state and policy.
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How state farm insurance Ranks Among Providers
State Farm County Mutual Insurance Company operates in a highly competitive industry, with many other major insurance companies offering similar products and services. Some of the company’s main competitors include:
- Allstate: Allstate is one of the largest insurance companies in the United States, offering a range of products including auto, home, and life insurance. Like State Farm, Allstate is known for its extensive network of agents and high level of customer service.
- Geico: Geico is another major player in the insurance industry, known for its catchy advertising campaigns and affordable rates. The company offers auto, home, and renters insurance, as well as a range of other products.
- Progressive: Progressive is a popular choice for drivers looking for affordable and customizable auto insurance coverage. The company also offers home, renters, and life insurance, as well as a range of other financial products.
- Nationwide: Nationwide is one of the largest insurance and financial services companies in the world, offering a range of products including auto, home, and life insurance. The company is known for its commitment to customer service and its wide network of agents.
Each of these companies offers its own unique products and services, as well as different pricing and discounts. While State Farm has a strong reputation and loyal customer base, it faces stiff competition from these and other major insurance companies in the industry.
Read more: Home State County Mutual Insurance Company: Customer Ratings & Reviews
Frequently Asked Questions
Is State Farm Insurance a good choice?
State Farm County Mutual Insurance Company is a leading provider of insurance products and services in the United States. It offers comprehensive coverage options, various discounts, and has a strong reputation for customer service. However, it’s important to compare quotes from multiple providers to ensure you get the best coverage at the best price.
What is State Farm’s cancellation policy?
State Farm allows customers to cancel their policies at any time. However, there may be fees or penalties associated with canceling mid-term. It’s recommended to contact a State Farm agent for specific details regarding your policy.
How can I get a quote from State Farm County Mutual Insurance Company?
Interested customers can get a quote online or by contacting a State Farm agent. To obtain an accurate quote, it’s advisable to provide all necessary information and compare quotes from multiple insurance providers.
Does State Farm offer home insurance?
Yes, State Farm offers a range of home insurance options, including coverage for homeowners, renters, and condominiums. You can inquire about home insurance policies by contacting a State Farm agent or visiting their website.
How can I file a claim with State Farm County Mutual Insurance Company?
Customers can file a claim online, by phone, or by contacting their local State Farm agent. The company also offers a mobile app for convenient claims reporting. It’s important to gather all relevant information and follow the claims process as instructed by State Farm.
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