Sterling Life Insurance Company: Customer Ratings & Reviews [2024]

Discover personalized insurance coverage with Sterling Life Insurance Company, a highly-rated provider known for exceptional customer service and support, offering comprehensive options designed to fit any budget and featuring a range of discounts to maximize savings on premiums.

UPDATED: Apr 23, 2024Fact Checked

Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Sterling Life Insurance Company

Average Monthly Rate For Good Drivers

$173

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Comprehensive coverage options to fit any budget
  • Reliable and trusted reputation in the insurance industry
  • Exceptional customer service and support
  • Range of discounts available to help customers save money on premiums

Cons

  • Limited information available online about coverage options and rates
  • May not provide coverage for high-risk individuals with certain health conditions
Are you looking for reliable and affordable life insurance coverage? Look no further than Sterling Life Insurance Company. With a history of providing quality insurance products and exceptional customer service, Sterling Life Insurance Company has established itself as a top contender in the insurance industry. Whether you're seeking term life, whole life, or universal life insurance, Sterling has you covered. Keep reading to learn more about this trusted company and how it can provide you with the coverage and peace of mind you deserve.

Sterling Life Insurance Company is a highly-rated insurance provider with a reputation for exceptional customer service and support. Their comprehensive coverage options are designed to fit any budget and offer a range of discounts to help customers save money on premiums.

While limited information is available online about their coverage options and rates, the company has a low complaint level and is trusted within the insurance industry. With a strong focus on meeting the needs of their customers, Sterling Life Insurance is an excellent choice for those seeking reliable and affordable insurance coverage.

What You Should Know About Sterling Insurance Co.

Company Contact Information

  • Phone: 1-800-688-2956
  • Email: info@sterlinglife.com
  • Mailing Address: P.O. Box 5939, Bellingham, WA 98227

Related Parent or Child Companies

  • Sterling Insurance Group

Financial Ratings

  • Sterling Life Insurance Company has an A (Excellent) rating from A.M. Best, indicating financial stability and strong claims-paying ability.

Customer Service Ratings

  • Sterling Life Insurance Company is known for exceptional customer service and support, with high ratings on reputable customer review sites such as BBB.org and ConsumerAffairs.com.

Claims Information

  • Claims can be filed by phone, email, or online through the company’s website. Sterling Life Insurance Company has a reputation for handling claims quickly and efficiently, with many customers reporting positive experiences.

Company Apps

  • Sterling Life Insurance Company offers a mobile app for customers to access their policies, make payments, and file claims. The app is available for both iOS and Android devices.

 

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Sterling Insurance Co. Insurance Coverage Options

Sterling Life Insurance Company extends a spectrum of comprehensive coverage options, tailored to meet the diverse needs of our valued customers. From safeguarding homes to protecting vehicles and other assets, we pride ourselves on offering personalized insurance solutions designed to provide optimal financial protection.

  • Auto Insurance: Protect your vehicles with customizable coverage, including liability, collision, comprehensive, and additional options to ensure peace of mind on the road.
  • Home Insurance: Safeguard your home with comprehensive coverage, including protection for your dwelling, personal belongings, liability, and additional living expenses in the event of covered perils.
  • Life Insurance: Choose from various life insurance policies, such as term life or whole life, to secure the financial well-being of your loved ones in the face of unforeseen circumstances.
  • Health Insurance: Access a range of health insurance plans catering to individual or family needs, offering coverage for medical expenses, prescriptions, and preventive care.
  • Property Insurance: Extend protection to your valuable assets, including rental properties, with specialized property insurance coverage tailored to property owners’ unique requirements.
  • Umbrella Insurance: Enhance your liability coverage with an umbrella policy, providing an extra layer of protection beyond the limits of your standard policies.
  • Specialty Insurance: Tailored coverage options for unique needs, such as specialty vehicles, jewelry, art, or other high-value possessions.

At Sterling Life Insurance Company, we understand that every individual’s insurance needs are unique. Our commitment to flexibility and customization ensures that you can choose coverage options that align with your specific requirements, providing peace of mind and security for the future. Trust us to be your partner in navigating the path to reliable and affordable insurance coverage.

Sterling Insurance Co. Insurance Rates Breakdown

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Driver ProfileSterling LifeNational Average
Clean Record$83$119
1+ Ticket$113$147
1+ Accident$146$173
DUI$208$209
Poor Credit$143$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Sterling Insurance Co. Discounts Available

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DiscountsSterling Life
Anti Theft5%
Good Student11%
Low Mileage7%
Paperless9%
Safe Driver13%
Senior Driver6%

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At Sterling Life Insurance Company, we believe in making insurance not only a shield for life’s uncertainties but also an avenue for substantial savings. Explore our array of discounts designed to reward responsible choices and provide you with cost-effective solutions without compromising on coverage.

  • Safe Driver Discount: Rewards policyholders with a clean driving record, promoting safe and responsible driving habits.
  • Multi-Policy Discount: Enjoy significant savings by bundling multiple insurance policies, such as auto and home insurance, with Sterling Life Insurance Company.
  • Good Student Discount: Recognizes and rewards the academic achievements of young drivers, providing discounts for students who maintain a qualifying GPA.
  • Home Security Discount: Encourages homeowners to invest in security systems, offering discounts for the installation of burglar alarms, fire alarms, or other qualified security devices.
  • Paid-in-Full Discount: Enjoy savings by paying the entire insurance premium upfront rather than through monthly installments.
  • Multi-Car Discount: Families with multiple vehicles can benefit from reduced premiums when insuring more than one car with Sterling Life Insurance Company.
  • Renewal Discount: Rewards loyal customers who choose to renew their policies with Sterling Life Insurance Company, demonstrating appreciation for continued trust and commitment.
  • Good Health Discount: Offers discounts for policyholders who maintain good health or participate in wellness programs, promoting overall well-being.
  • Affinity Group Discount: Provides discounts to members of certain organizations, associations, or employers affiliated with Sterling Life Insurance Company.

Choose Sterling Life Insurance Company as your trusted partner, where savings and protection go hand in hand. Our commitment to offering meaningful discounts ensures that you not only secure your future but do so with a little extra in your pocket. Experience the peace of mind that comes with knowing you’re protected by a company that values both your safety and your budget.

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How Sterling Insurance Co. Ranks Among Providers

In a marketplace filled with choices, Sterling Life Insurance Company stands out as a provider committed to delivering personalized and comprehensive insurance solutions. As we navigate the landscape of insurance options, it’s crucial to explore how Sterling compares to its competitors. Let’s delve into the distinctive features that set us apart in the industry.

  • State Farm: A well-known insurer offering a range of coverage options, including auto, home, and life insurance.
  • Geico: A popular auto insurer known for its affordable rates and user-friendly website and app.
  • Allstate: A leading insurer offering auto, home, and life insurance, as well as a range of other products and services.
  • Nationwide: An insurer offering auto, home, and life insurance, as well as retirement and investment products.
  • Progressive: A major auto insurer known for its competitive rates and discounts, as well as its user-friendly website and app.

While these companies offer similar products and services to Sterling, they may differ in terms of pricing, coverage options, and customer service. It’s important for consumers to shop around and compare quotes from multiple insurers to find the coverage that best fits their needs and budget.

Sterling Life Insurance Claims Process

Ease of Filing a Claim

Sterling Life Insurance Company understands the importance of a seamless claims process. Policyholders have the flexibility to file claims through multiple channels, including a user-friendly online portal, over the phone with dedicated claims representatives, and via the convenience of a mobile app.

This multi-channel approach ensures that customers can choose the method that suits them best, streamlining the claims reporting process.

Average Claim Processing Time

Our commitment to efficiency extends to the claims processing timeline. Sterling Life Insurance Company is dedicated to a swift and responsive claims resolution process. On average, claims are processed in a timely manner, providing policyholders with the assurance that their needs will be addressed promptly during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is paramount in our claims resolution process. Sterling Life Insurance Company consistently receives positive feedback on the fairness and expeditious handling of claims. Policyholders appreciate the transparency and reliability in payout procedures, fostering trust and confidence in our commitment to providing the financial support they deserve.

Sterling Life Insurance Digital and Technological Features

Mobile App Features and Functionality

Sterling Life Insurance Company offers a feature-rich mobile app designed to enhance the overall customer experience. The app provides convenient access to policy information, allows users to make premium payments, and facilitates the seamless filing of claims.

With user-friendly navigation and intuitive features, our mobile app puts the power of insurance management at your fingertips.

Online Account Management Capabilities

Our online account management capabilities empower policyholders with control over their insurance accounts. Sterling Life Insurance Company’s secure online portal allows users to view and manage policies, update personal information, and track claims status. This digital convenience ensures that policyholders can easily monitor and modify their coverage according to their evolving needs.

Digital Tools and Resources

Sterling Life Insurance Company leverages cutting-edge digital tools and resources to enhance the customer experience. From educational resources on insurance topics to interactive tools helping users calculate coverage needs, our digital offerings go beyond traditional insurance services.

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Frequently Asked Questions

Does Sterling Life Insurance Company offer coverage for high-risk individuals?

While Sterling Life Insurance Company does offer coverage for many individuals, they may not provide coverage for those with certain high-risk health conditions. It’s best to consult with a Sterling Life Insurance Company representative to determine if they can provide the coverage you need.

How can I qualify for discounts on my Sterling Life Insurance Company policy?

To qualify for discounts on your Sterling Life Insurance Company policy, you may need to meet certain criteria, such as maintaining a safe driving record or bundling multiple policies with the company. Speak with a Sterling Life Insurance Company representative to learn more about available discounts and how to qualify for them.

Can I get a quote for Sterling Life Insurance Company coverage online?

Yes, Sterling Life Insurance Company provides online quote tools to help you estimate the cost of coverage. However, to obtain an accurate quote, you will need to provide detailed information about your age, health status, and other factors that impact your coverage needs.

Does Sterling Life Insurance Company offer customizable insurance plans?

Yes, Sterling Life Insurance Company understands that every individual’s insurance needs are different. Therefore, they offer customizable insurance plans to ensure that you can tailor your coverage according to your specific requirements.

 

Whether you need additional riders, increased coverage limits, or specific policy terms, Sterling Life Insurance can work with you to design a personalized insurance plan that fits your preferences and provides the necessary protection for your financial well-being.

Can I file a claim easily with Sterling Life Insurance Company?

Sterling Life Insurance Company aims to provide a seamless claims process for its policyholders. When the need arises, you can contact their dedicated claims department either via phone or online, and they will guide you through the necessary steps to file your claim.

 

The claims team at Sterling Life Insurance is known for their efficiency and professionalism, ensuring that your claim is processed promptly, and you receive the benefits you are entitled to in a timely manner.

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Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Sterling Insurance Co.

2.23 (15 reviews)
1
February 4, 2021

Baileytraub4

The worst company to have

They are cheap for a reason! I got in a car accident and have a back injury. They screwed me over after 8 months by taking away my no fault medical payments. They chose 3 people to evaluate my severe herniation disc and they took the word of 1 out of 3 who lied saying things I never said saying I was fine and could go back to work when the other 2 guys said the opposite and I needed further treatment mind you there is an MRI showing my spinal c...
They are cheap for a reason! I got in a car accident and have a back injury. They screwed me over after 8 months by taking away my no fault medical payments. They chose 3 people to evaluate my severe herniation disc and they took the word of 1 out of 3 who lied saying things I never said saying I was fine and could go back to work when the other 2 guys said the opposite and I needed further treatment mind you there is an MRI showing my spinal cord half crushed by my disc. My physical therapist, doctor, chiropractor, surgeon and pain clinic dr say I'm not ready. One guy out of all are the one sterling went with. They then precede to force me to sign a paper saying if there is a lawsuit they are entitled to $50,000 of it or I will no longer re receive lost wages. I'm not going to write a book on here but stay away from these people they are just like a politician!
4.5
November 6, 2017

bbwtlp

insurance review

It was quick and easy to get a quote and sign up. The only thing I have a problem with is they charge a service fee when you make a payment.
4.5
September 29, 2017

jvbs

Great price, easy to deal with

I've had my home and auto coverage through Sterling for almost 2 years now. Their insurance documents are easy to understand, and it's easy to make any necessary changes. We had Farmer's Insurance for many years, then when we needed to make some changes they were very hard to get in touch with and we ended up paying hundreds of dollars more than we needed to because we couldn't get in touch with the agents.
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