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Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
UPDATED: Nov 5, 2014
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Review
I had an issue with an out-of-state tag office regarding my insurance which is through this company. I called Safeway to see if I could get the matter sorted out (the tag office could not see/find that my car was insured despite the fact that it was) and instead of finding helpful professional people I ran into some of the rudest, most irritating employees that I have ever had to deal with.
The male agent (that we originally purchased the insurance from) was very matter of fact but never really got around to answering my question and seem annoyed with my calling to ask any questions in the first place.
If you don’t like dealing with customers maybe you shouldn’t own a business that requires you to not only take their money but also deal with their auto insurance problems if one such arises. I will never deal with this company again and will be cancelling my insurance soon. Extremely unprofessional!
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Review
THEY HAVE THE WORST CUSTOMER SERVICE EVER, YOU CALL AND AN AGENT “DAVID” CUTS YOU OFF EVEN IF YOU ARE NOT DONE TALKING THEN YOU CALL BACK AND THEY TELL YOU “OH MY BOSS WAS CALLING AND I FIGURE HE IS MORE IMPORTANT THAN YOU”… THATS WHY THEY HAVE THE OFFICE THEY HAVE FOR REPS, LIKE HIM AND THE OWNER
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