Plymouth Rock Auto Insurance Review [2025]

Plymouth Rock Auto Insurance, extending its services across five northeastern states, delivers competitive rates and comprehensive coverage through its Assurance plans, garnering an A rating from A.M. Best and minimal customer complaints.

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Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Written by
Michelle Robbins
Ty Stewart

Licensed Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications.  As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...

Reviewed by
Ty Stewart

Updated April 2024

Plymouth Rock provides auto insurance to customers in five northeastern states. The company offers competitive rates for their standard coverages and three plans with additional coverages. They also have been well-rated by A.M. Best and the Better Business Bureau.

Learning more about Plymouth Rock car insurance will help you decide if the company is a good fit for you.

Before starting this Plymouth Rock auto insurance review, enter your ZIP code to find affordable car insurance rates in your area.

What You Should Know About Plymouth Rock Assurance

Credit rating agencies review and evaluate auto insurance companies on their financial strength. Companies with higher ratings are more likely to provide a payout when customers file a claim. A.M. Best is the only agency that has completed Plymouth Rock auto insurance reviews.

Plymouth Rock has been rated an A by A.M. Best, the most trusted agency. This rating is excellent and indicates that the company will provide a payout whenever customers file a claim.

The Better Business Bureau (BBB) has also reviewed Plymouth Rock, which rates companies’ business practices. The Better Business Bureau has given Plymouth Rock an A+ rating. This rating assures customers who are considering Plymouth Rock car insurance that the company is transparent and trustworthy.

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Does Plymouth Rock car insurance have any complaints?

The Better Business Bureau (BBB) and the National Association of Insurance Commissioners (NAIC) review complaints made about insurance companies. The BBB and the NAIC have completed Plymouth Rock car insurance reviews.

At the time of this review, the Better Business Bureau has received 16 complaints about Plymouth Rock during the past three years. The company’s billing and collections have received the most complaints, followed by its products or services.

The NAIC lists Plymouth Rock as receiving nine complaints. Additionally, the organization has given Plymouth Rock a complaint index ratio of 1.13, indicating slightly more complaints than companies of a similar size.

How can you file Plymouth Rock auto insurance claims?

Plymouth Rock customers can file claims either online or by phone. The best option depends on your preferred method of communication, as the company considers both ways reliable.

Customers can use their Plymouth Rock auto insurance login to fill out a claims form on the company website. The form will inquire about the incident and require documentation, such as photos or a police report.

Customers can also file a claim by calling the Plymouth Rock auto insurance phone number at 844-346-1225. Filing by phone allows you to speak with a representative, ensuring that they quickly gather all of the necessary information.

How can you make Plymouth Rock car insurance payments?

Customers who purchase Plymouth Rock auto insurance can either make monthly payments or pay in full. These payments can be made online, by phone, or via mail. Paying online or by phone are quicker alternatives and offer the most variety of payment options.

The company provides multiple ways to make payments either online or by phone, utilizing either a checking or savings account or a debit or credit card.

Customers who prefer to pay by mail can send a check to the company. Plymouth Rock uses multiple PO boxes for payment receipt, depending on your location.

Customers can use QuickPay by entering their Plymouth Rock car insurance login to access the customer portal. This option is typically easiest, as customers can enter their payment information directly into the website.

For those who prefer to pay over the phone, you can reach a representative by calling 833-511-7625. Paying via telephone isn’t as quick as paying online but provides personal interaction.

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Plymouth Rock Assurance Insurance Coverage Options

While cost is a common concern among car insurance customers, it’s also necessary to consider the available coverages.

Like most insurance companies, Plymouth Rock prices their auto insurance plans individually. The following table displays the common coverages offered by Plymouth Rock and what each one covers.

Plymouth Rock Auto Insurance Coverages

Auto Insurance TypesPurpose of Coverage
Bodily injury liabilityPays for medical bills if someone else suffers an injury in an accident caused by you.
CollisionCovers damage to your car after an accident.
ComprehensiveCovers damage to your car when you’re not driving.
Medical expensesCovers medical costs caused by an accident regardless of who is at fault.
Personal injury protectionCovers medical expenses for you and your passengers after an accident.
Property damage liabilityLiability coverage that covers the cost of any property damage you’ve caused in an accident.
Uninsured/underinsured motoristCovers the costs if you’re in an accident caused by a driver with little or no car insurance.

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What makes Plymouth Rock unique from other companies is its Assurance plans. Every auto policy comes with the Essential Assurance plan, which provides customers with several benefits:

  • Crashbusters – Schedules the time and place of an inspection from the Crashbusters van
  • Door-to-door valet claims service – Plymouth Rock picks up your car, takes it to the shop, and returns it after repairs
  • Guaranteed repairs – Guarantees repairs at participating shops
  • Get home safe taxi ride – Covers your taxi ride home, once per year, if you feel unsafe to drive
  • Online services – Pay your bill and manage your account online
  • Pledge of assurance: Plymouth Rock will donate to a charity of your choice if you experience poor customer service

When customers have been with Plymouth Rock for three years, they receive an upgrade to the Assurance Plus plan. In addition to the Essential Assurance benefits, the Assurance Plus plan provides several other benefits:

  • Additional rental coverage
  • Mobile device or laptop replacement
  • Pet injury coverage
  • Personal property damage coverage
  • Loss of earnings coverage

Customers can also upgrade to the Assurance Preferred or Assurance Premium plans. These policies feature additional benefits and increased coverage. The higher you upgrade, the more benefits you’ll receive.

Plymouth Rock offers a variety of add-ons that customers can purchase for an additional fee. The add-ons offered by Plymouth Rock car insurance company include the following:

  • Accident forgiveness – Eliminates the cost associated with one at-fault accident
  • Glass coverage – Reduces or eliminates the deductible on a glass-only comprehensive claim
  • Deductible waiver – Eliminates the deductible for collision coverage, under certain circumstances
  • GAP coverage – Covers the gap between your car’s value and what you owe if your car is totaled
  • New car replacement – Pays to replace your totaled or stolen car within the first two years of purchasing it
  • Rideshare coverage – Covers accidents that occur while you’re working as a rideshare driver
  • Roadside assistance – Pays for towing and other roadside services

Read more: What is accident forgiveness coverage?

Customers who require roadside assistance can request the service by calling a Plymouth Rock car insurance phone number. The number that you contact depends on the specific policy you purchased. These are the three numbers for roadside assistance:

  • Personal auto customers – 855-513-5174
  • Teachers’ Insurance Plan of New Jersey customers – 888-676-5449
  • Motorcycle customers – 866-751-3078

Similar to other optional coverages, adding roadside assistance to a policy increases Plymouth Rock auto insurance quotes. However, the service is only available in locations where the company sells policies, including Connecticut, Massachusetts, New Hampshire, New Jersey, and Pennsylvania.

In addition to auto insurance, Plymouth Rock offers other types of insurance, including motorcycle, renters, and home insurance.

Plymouth Rock Auto Insurance: The Bottom Line

Plymouth Rock provides car insurance to customers in five northeastern states. In addition to traditional coverage, the company offers four plans that provide customers more protection. The company’s ratings reveal their dependability.

Knowing more about Plymouth Rock car insurance will help you determine if it’s the right option for you.

Now that you know about Plymouth Rock auto insurance, enter your ZIP code to obtain free car insurance quotes in your area.

Plymouth Rock Assurance Insurance Rates Breakdown

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Driver ProfilePlymouth Rock Auto InsuranceNational Average
Clean Record$170$129
1+ Ticket$200$157
1+ Accident$253$178
DUI$275$208
Poor Credit$292$222

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The cost of auto insurance is a common concern for drivers. Insurance companies use various factors to determine the cost of coverage, so the price depends on each driver’s specifications. However, examining the average rates will give you a good idea as to which company is the least expensive.

Comparing affordable Plymouth Rock auto insurance rates with other companies is an excellent way to decide if it’s a cost-effective option. The following chart contrasts the average monthly rates of Plymouth Rock with other companies.

Plymouth Rock Auto Insurance Average Monthly Rates vs. Other Companies

CompanyAverage Monthly Auto Insurance Rates
Allstate$170
Farmers$131
Geico$94
Nationwide$90
Plymouth Rock$138
Progressive$104
State Farm$108

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As you can see, Plymouth Rock’s rates are higher than that of several other companies but lower than Allstate’s.

While the previous rates are for drivers with a clean record, traffic violations can significantly impact a person’s rates. Comparing insurance company rates, following one of these violations, will help you determine how each one will affect your payments.

Plymouth Rock Auto Insurance Average Monthly Rates vs. Other Companies Based on Violation

CompanyAverage Monthly Auto Insurance Rates with a Clean RecordAverage Monthly Auto Insurance Rates with One Speeding TicketAverage Monthly Auto Insurance Rates with One At-Fault Accident
Geico$94$137$164
Plymouth Rock$138$191$194
Progressive$104$148$181
State Farm$108$130$135

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While you can find affordable Plymouth Rock car insurance rates with a clean record, this chart reveals that the price increases significantly following a violation. Plymouth Rock is more expensive following a speeding ticket but increases less than Geico and Progressive succeeding an at-fault accident.

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Plymouth Rock Assurance Discounts Available

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DiscountPlymouth Rock Auto Insurance
Anti Theft6%
Good Student10%
Low Mileage5%
Paperless3%
Safe Driver10%
Senior Driver12%

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Car insurance can be expensive, especially if you commit a traffic violation or are considered a high-risk driver. Fortunately, most companies provide various discounts that allow customers to lower their monthly rates.

Unfortunately, Plymouth Rock doesn’t list all discounts on the website. Additionally, the available deals differ by state. However, the following table reveals the most common saving opportunities with Plymouth Rock auto insurance company .

Plymouth Rock Auto Insurance Discounts

Auto DiscountDiscount Eligibility
Safe driverInsured maintains a clean driving record.
Motor club memberInsured is a member of a recognized motor club.
Multi-policyCarrying more than one type of insurance with Plymouth Rock.
Multi-carInsure more than one vehicle with Plymouth Rock.
Student away at schoolStudent is away at school and doesn’t have regular access to a vehicle.

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When inquiring about affordable Plymouth Rock car insurance quotes, asking a representative about all of the available discounts in your area will ensure that you receive the best possible rates.

How Plymouth Rock Assurance Ranks Among Providers

The specific main competitors of Plymouth Rock Auto Insurance can vary depending on the geographic region and market dynamics. However, some commonly recognized competitors in the auto insurance industry include:

  • Geico: Known for its extensive advertising and competitive rates, Geico is a major player in the auto insurance market.
  • Progressive: Recognized for its innovative approach and user-friendly policies, Progressive has become a strong contender in the industry.
  • Allstate: With a diverse range of insurance products and a significant market presence, Allstate competes with Plymouth Rock in offering comprehensive auto insurance coverage.
  • State Farm: As one of the largest auto insurance providers in the United States, State Farm is a prominent competitor known for its agent-based model.
  • Liberty Mutual: With a global presence and a wide range of insurance products, Liberty Mutual is a competitor that offers various coverage options for auto insurance consumers.

Keep in mind that the competitive landscape can evolve, and regional players may also influence the market in specific areas. It’s advisable to consider factors such as coverage options, customer service, and pricing when comparing Plymouth Rock to its main competitors in your particular location.

Frequently Asked Questions

What states does Plymouth Rock Auto Insurance operate in?

Plymouth Rock Auto Insurance is available in Connecticut, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, and Rhode Island.

What types of auto insurance does Plymouth Rock offer?

Plymouth Rock offers a variety of auto insurance coverage options, including liability insurance, collision insurance, comprehensive insurance, uninsured/underinsured motorist coverage, and optional add-ons such as roadside assistance.

How can I get a quote for Plymouth Rock Auto Insurance?

You can get a quote for Plymouth Rock Auto Insurance by visiting the company’s website, calling their customer service line, or contacting a local agent.

Does Plymouth Rock offer any discounts?

Yes, Plymouth Rock offers a variety of discounts, including safe driving rewards, multi-car discounts, and affinity discounts for members of certain organizations.

How do I file a claim with Plymouth Rock?

You can file a claim with Plymouth Rock by calling their 24/7 claims hotline or by using the company’s mobile app.

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