American Family Auto Insurance Review (2024)
American Family stands out as a car insurance provider, offering a range of coverage options at competitive rates, with a focus on making insurance more affordable through various discounts.
Tim Bain
Licensed Insurance Agent
Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.
Licensed Insurance Agent
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
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American Family
Average Monthly Rate For Good Drivers
$117A.M. Best Rating:
AComplaint Level:
LowPros
- Low rates for individuals with a DUI
- Low rates for people with poor credit
- Low rates for teen drivers
- Several discount options
Cons
- Not available in every state
- Rates fluctuate
If you’re searching for car insurance, you may want to consider American Family for your next auto insurance policy. American Family offers car insurance and other insurance products in several states in the U.S. The company typically offers affordable rates to its clients and allows individuals to pursue coverage discounts to save even more.
Before you commit to a policy with American Family, shop online and compare quotes from several auto insurance companies. When you do, you’ll get a better idea of how much you’ll pay for coverage and which company offers the policy you need at a price you can afford.
What You Should Know About American Family Insurance
American Family is a good insurance company. However, American Family auto insurance reviews suggest the company needs improvement in customer service, claims handling, and the likelihood that customers will recommend American Family to friends and family and renew their American Family policies.
American Family offers cheap rates for people with accidents, speeding tickets, and DUIs on their driving records. The company also offers competitive rates for teen and young adult drivers and people who have poor credit.
American Family has an A (Excellent) financial strength rating with A.M. Best and an A rating with the Better Business Bureau (BBB).
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What are the pros of an American Family auto insurance policy?
If you choose American Family as your car insurance company, you’ll experience several benefits, like:
- Low rates for individuals with a DUI
- Low rates for people with poor credit
- Low rates for teen drivers
- Several discount options
American Family offers low rates for people with a DUI on their driving record. Car insurance companies typically increase your rates if you’ve been convicted of a DUI charge. But with American Family, you won’t pay more if you drive under the influence.
American Family also offers lower-than-average rates for people with bad credit. It may surprise you that your credit can impact your car insurance rates. However, if you don’t have a good credit score, you may still be able to get affordable car insurance rates with American Family.
With American Family, you can also count on lower-than-average rates for teen drivers. If you’re a teen driver or have a teen driver in your household, you may know how much car insurance for this demographic can be. Fortunately, American Family offers reasonable rates for teens and various discounts.
Discounts can help drivers save as much as 25% on car insurance coverage. American Family offers countless discounts to its customers to help them save money on their coverage.
What are the cons of an American Family auto insurance policy?
While American Family offers its policyholders many perks, the company has drawbacks. Some of the most significant downsides to a car insurance policy with American Family include:
- Not available in every state
- Rates fluctuate
American Family could be a great option for many drivers, especially if you want to bundle your insurance policies to save money. But, unfortunately, American Family is not available in every state.
You can only purchase American Family auto insurance in Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington, and Wisconsin.
In addition, American Family auto insurance rates may fluctuate based on specific factors. For example, depending on your age, location, gender, marital status, driving history, credit score, and car make and model, you may pay more for American Family car insurance than other policyholders.
American Family Insurance Coverage Options
American Family offers standard auto insurance coverage types that most people expect, including:
- Bodily injury liability
- Property damage liability
- Medical payments (MedPay)
- Personal injury protection (PIP) insurance coverage
- Uninsured/underinsured motorist coverage
- Collision auto insurance insurance
- Comprehensive auto insurance
In addition to the coverages listed above, American Family offers several add-on coverages, like:
- Gap insurance. American Family will pay the difference between what you owe on your vehicle and your car’s actual cash value.
- Accidental death and dismemberment insurance. American Family will pay $5,000 to your beneficiary if you die during a covered event.
- Rideshare insurance. American Family offers special car insurance coverage for people who work for companies like Uber and Lyft.
- Original equipment manufacturer coverage. American Family offers replacement coverage for original equipment on certain vehicles.
- Accident forgiveness coverage. If you go at least five years without an at-fault accident, your rates will not increase after you file a claim.
If you’re considering purchasing car insurance with American Family, you should decide if the company offers the coverage you want. While American Family has some add-on coverage types, you may look for more customizable options.
Does American Family have additional benefits?
American Family offers its policyholders certain coverage benefits. If you buy car insurance with American Family, you can count on:
- Online claims
- Online policy management
- The American Family mobile app
- Emergency roadside assistance
- A diminishing deductible
- The KnowYourDrive app
American Family allows policyholders to make insurance claims online. If you’re an American Family customer, you can go to the company website to file a car insurance claim. You’ll have to provide some personal information as well as information about the incident, and you may get a follow-up call from an American Family representative.
American Family also offers policy management completely online. Customers can purchase policies online and manage their coverage and policies straight from the website. If you want to buy a policy, purchase additional coverage, or access your policy information, the American Family website is a great way to do so.
In addition to the company website, American Family has a mobile app for its policyholders. The American Family mobile app offers policy management, claims filing, roadside assistance, and other important features.
Roadside Assistance with American Family costs extra, but you may be happy you purchased a policy if you’re ever stranded and need assistance. American Family roadside assistance offers towing, flat tire repair, fuel aid, lockout services, and more.
You’ll benefit from the American Family diminishing deductible if you have a clean driving record. The company’s diminishing deductible allows you to pay less for your deductible, or no deductible at all, if you’ve kept a clean driving record for at least three years.
Lastly, you can utilize the KnowYourDrive program and company app to save money on car insurance with American Family. KnowYourDrive is a usage-based option for American Family customers, allowing individuals to pay less for coverage if they practice safe driving habits.
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Does American Family offer other types of insurance?
In addition to auto insurance, American Family offers the following insurance products:
- Home
- Renters
- Motorcycle
- ATV
- Umbrella
- RV
- Flood
- Boat
- Business
- Condo
- Ranch and farm
- Mobile home
- Snowmobile
- Classic car
- Traveler
- Health
- Pet
If you purchase more than one type of insurance through American Family, you will be eligible for a bundling discount that can help you save anywhere from 10% to 25% on your car insurance coverage.
American Family Insurance Rates Breakdown
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| Driver Profile | American Family Auto Insurance | National Average |
|---|---|---|
| Clean Record | $117 | $119 |
| 1+ Ticket | $136 | $147 |
| 1+ Accident | $176 | $173 |
| DUI | $194 | $209 |
| Poor Credit | $201 | $205 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
American Family full coverage auto insurance costs around $1,371 annually or $114 per month on average. The national average is around $1,539 annually or $128 per month.
While American Family’s rates are competitive, drivers may find more affordable rates with companies like State Farm and Geico. Still, comparing quotes from several companies is important before you make a final decision. Doing so can help you save money on your monthly or annual rates.
American Family offers competitive rates for people with poor credit, one or more at-fault accidents, or a DUI on their driving record. American Family may be a great option if you fall into these categories.
How much is American Family auto insurance for teen drivers?
Teen drivers pay more than any other demographic on average for auto insurance. So if you’re a teen driver or have one in your family, you can expect to pay high car insurance rates.
| Insurance Company | 16-Year-Old Male With a Clean Record | 16-Year-Old Female With a Clean Record | 18-Year-Old Male with a Clean Record | 18-Year-Old Female with a Clean Record |
|---|---|---|---|---|
| Allstate | $637.83 | $608.25 | $518.58 | $448.42 |
| American Family | $480.08 | $390.17 | $390.33 | $287.67 |
| Farmers | $741.75 | $777.50 | $603.17 | $573.25 |
| Geico | $311.92 | $297.75 | $253.58 | $219.58 |
| Liberty Mutual | $778.25 | $716 | $632.75 | $527.92 |
| Nationwide | $476.17 | $410.50 | $387.17 | $302.67 |
| Progressive | $813.83 | $801.42 | $661.75 | $590.83 |
| State Farm | $349.25 | $310.83 | $284 | $229.17 |
| Travelers | $896.83 | $708.83 | $729.17 | $522.58 |
| National Average | $609.58 | $557.92 | $495.58 | $411.33 |
The national average for car insurance for a female teen driver is $4,962 annually or $414 per month. American Family charges around $3,620 annually or $302 per month for female teen drivers.
Male teens pay around $5,661 annually or $472 per month on average, but with American Family, this demographic pays around $3,971 annually or $331 per month.
American Family’s rates are around 20% lower than the national average. Still, on average, Geico and State Farm offer more competitive rates for teen drivers.
How much are American Family rates for young adults?
Young adults often pay more than people over age 25, but this group’s rates should not be as high as rates for teen drivers.
| Companies | 25-Year-Old Female | 25-Year-Old Male | 17-Year-Old Female | 17-Year-Old Male |
|---|---|---|---|---|
| Allstate | $219.51 | $220.97 | $678.65 | $733.87 |
| Farmers | $172.13 | $179.75 | $810.38 | $773.12 |
| Geico | $108.35 | $111.96 | $259.76 | $385.52 |
| Liberty Mutual | $279.38 | $296.29 | $544.95 | $882.56 |
| Nationwide | $170.12 | $216.52 | $304.87 | $452.46 |
| Progressive | $192.71 | $187.71 | $527.40 | $587.72 |
| State Farm | $181.32 | $192.87 | $497.40 | $641.39 |
| Travelers | $247.44 | $255.98 | $558.84 | $664.92 |
| USAA | $162.66 | $179.06 | $520.49 | $617.89 |
The national average for car insurance for a young woman is around $1,734 annually or $145 per month. American Family charges around $1,535 annually or $128 per month. For men, the national average is around $1,842 annually or $154 per month, but American Family charges around $1,633 annually or $136 per month.
Geico, State Farm, and Travelers offer average lower rates than American Family.
How much is American Family for adult drivers?
Adult drivers over 25 pay the lowest rates on average for car insurance in the U.S. However, if you have infractions on your driving record, they could impact your auto insurance rates.
The national average for car insurance is $1,476 annually or $123 per month for women. American Family charges around $1,298 annually or $108 per month. Men pay around $1,485 annually or $124 per month on average, while American family charges this demographic around $1,342 annually or $112 per month.
How much do seniors pay for American Family auto insurance?
Some car insurance companies charge senior drivers higher rates because they are more of a risk behind the wheel. Still, you might find cheaper rates with some insurance companies if you have a good driving record.
| Insurance Company | 60-Year-Old Male With a Clean Record | 60-Year-Old Female With a Clean Record | 65-Year-Old Male With a Clean Record | 65-Year-Old Female With a Clean Record |
|---|---|---|---|---|
| Allstate | $153.92 | $149.75 | $156.50 | $158.33 |
| American Family | $99.17 | $97.92 | $107.58 | $106.33 |
| Farmers | $122.83 | $115.25 | $130.08 | $130.67 |
| Geico | $74.33 | $72.67 | $78.42 | $78.17 |
| Liberty Mutual | $157.50 | $146.50 | $168.50 | $165.92 |
| Nationwide | $104.42 | $99.08 | $112.25 | $110.58 |
| Progressive | $95.25 | $92.08 | $102.83 | $109.33 |
| State Farm | $76 | $76 | $84.17 | $84.17 |
| Travelers | $88.75 | $87.67 | $95.42 | $94.17 |
| National Average | $108 | $104.08 | $115.08 | $115.25 |
The national average for senior women is $1,332 annually or $111 per month. American Family charges around $1,205 annually or $100 per month. Senior men pay around $1,365 annually or $114 per month, while American Family charges around $1,214 annually or $101 per month.
Rates on Geico auto insurance, State Farm auto insurance, and Travelers auto insurance are all lower than American Family’s car insurance rates for senior drivers on average.
Do people with speeding tickets pay more for auto insurance with American Family?
A speeding ticket on your car insurance record can significantly increase your auto insurance rates.
| Company | Average Rates with Clean Record | Average Rates with 1 Speeding Violation |
|---|---|---|
| Allstate | $318.33 | $373.63 |
| American Family | $224.47 | $252.15 |
| Farmers | $288.38 | $339.92 |
| Geico | $178.83 | $220.45 |
| Liberty Mutual | $397.86 | $475.11 |
| Nationwide | $228.85 | $259.47 |
| Progressive | $282.76 | $333.52 |
| State Farm | $235.10 | $265.50 |
| Travelers | $287.31 | $355.07 |
| USAA | $161.14 | $182.77 |
If you have a speeding ticket on your record, you will pay around $1,911 annually or $159 per month for coverage. American Family charges people with speeding tickets around $1,608 annually or $134 per month on car insurance.
Rates with American Family are around 16% below the national average, or $300 cheaper per year. Still, you might find cheaper rates with other car insurance companies in your area.
How much does American Family cost after an accident?
Your rates will increase if your driving record has one or more at-fault accidents. You can expect higher-than-average rates with many insurance companies if you’ve been in a car accident.
| Company | Average Rates with Clean Record | Average Rates with 1 Accident |
|---|---|---|
| Allstate | $318.33 | $415.64 |
| American Family | $224.47 | $310.23 |
| Farmers | $288.38 | $376.56 |
| Geico | $178.83 | $266.06 |
| Liberty Mutual | $397.86 | $517.07 |
| Nationwide | $228.85 | $283.08 |
| Progressive | $282.76 | $398.09 |
| State Farm | $235.10 | $283 |
| Travelers | $287.31 | $357.48 |
| USAA | $161.14 | $209.69 |
The national average for car insurance is $2,180 annually or $182 per month. With American Family, you’ll pay around $1,658 annually or $138 per month for coverage if you’ve been in a car accident.
Your at-fault accident will not stay on your driving record forever. Once the accident is gone, you can shop and compare car insurance quotes to see if companies offer cheaper coverage. Learn how long an accident stays on your record.
Can I get American Family auto insurance with a DUI?
Driving under the influence is a serious offense, and a DUI may stop many insurance companies from offering you an auto insurance policy. Fortunately, American Family provides car insurance to people with a DUI, and many get cheaper rates with American Family than other insurance companies.
| Company | Average Monthly Rates with Clean Record | Average Monthly Rates with 1 DUI |
|---|---|---|
| Allstate | $318.33 | $521.73 |
| American Family | $224.47 | $360.85 |
| Farmers | $288.38 | $393.23 |
| Geico | $178.83 | $406.32 |
| Liberty Mutual | $397.86 | $634.46 |
| Nationwide | $228.85 | $378.60 |
| Progressive | $282.76 | $330.80 |
| State Farm | $235.10 | $303.07 |
| Travelers | $287.31 | $478.45 |
| USAA | $161.14 | $292.17 |
The national average for car insurance with a DUI on your record is $2,601 annually or $217 per month. American Family charges $1,754 annually or $146 per month for car insurance if you have a DUI. Learn about how long a DUI stays on your record.
Rates for car insurance with a DUI are around 33% cheaper with American Family than the national average.
How much is American Family if I have bad credit?
Believe it or not, your credit can impact your car insurance rates. If you have bad credit, insurance companies consider you more risk of getting into an accident. Because of this, they tend to charge higher rates.
| Insurance Company | Rates with Poor Credit | Rates with Fair Credit | Rates with Good Credit |
|---|---|---|---|
| Allstate | $295.92 | $196.83 | $166.08 |
| American Family | $202.67 | $136.25 | $115.50 |
| Farmers | $269.42 | $160.50 | $139.50 |
| Geico | $148.42 | $99.75 | $82 |
| Liberty Mutual | $354.67 | $226 | $176.67 |
| Nationwide | $165.67 | $132.92 | $120.42 |
| Progressive | $205.92 | $137.92 | $109.17 |
| State Farm | $199.83 | $117.58 | $90.92 |
| Travelers | $193.58 | $127.83 | $107.25 |
| USAA | $128.75 | $75.83 | $62.75 |
| Average | $226.25 | $148.42 | $123.08 |
The national average for car insurance for people with poor credit is $2,757 annually or $230 each month. American Family charges around $2,233 annually or $186 per month on average.
You will pay over $500 less with American Family than the national average if you have bad credit. Still, you may find more affordable auto insurance rates with companies like Geico and Nationwide. You will need to shop online and compare quotes to know for sure.
How much is minimum coverage auto insurance with American Family?
Purchasing your state’s minimum coverage is a great way to save money on car insurance. In addition, you will pay less for a liability-only policy than any other type of car insurance coverage in your state.
| Insurance Company | Average Minimum Coverage Rates |
|---|---|
| Allstate | $50 |
| American Family | $48 |
| Farmers | $56 |
| Geico | $24 |
| Liberty Mutual | $64 |
| Nationwide | $49 |
| Progressive | $40 |
| State Farm | $34 |
| Travelers | $39 |
| Average | $45 |
The national average for a minimum coverage policy is around $1,463 annually or $120 per month. With American Family, you’ll pay $1,327 annually or $111 per month for car insurance. Geico charges lower rates on average than American Family.
While a minimum coverage policy can be tempting, you should consider purchasing full coverage if you can afford it. A full coverage policy offers you more protection and safety when you’re behind the wheel or if your car is damaged by something other than an accident.
How much is full coverage with American Family?
A full coverage policy costs more than a liability-only policy with most companies. But American Family doesn’t charge much more between the two coverages.
| Insurance Company | Average Full Coverage Rates |
|---|---|
| Allstate | $166 |
| American Family | $116 |
| Farmers | $140 |
| Geico | $82 |
| Liberty Mutual | $177 |
| Nationwide | $120 |
| Progressive | $109 |
| State Farm | $91 |
| Travelers | $107 |
| USAA | $63 |
| Average | $123 |
The national average for a full coverage policy is $1,622 annually or $135 per month. American Family charges $1,388 annually or $116 per month for coverage. So you’ll pay just $5 more on average for a full coverage policy with American Family than a liability-only policy.
Full coverage includes collision and comprehensive coverage. Collision helps if you’re at fault in an accident and your car needs repairs. Comprehensive insurance helps if your vehicle is damaged by something other than an accident, like inclement weather or wild animals.
American Family Insurance Discounts Available
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| Discount | American Family Auto Insurance |
|---|---|
| Anti Theft | 20% |
| Good Student | 18% |
| Low Mileage | 22% |
| Paperless | 8% |
| Safe Driver | 20% |
| Senior Driver | 15% |
American Family offers its policyholders discounts on car insurance. Some of the most popular company discounts include:
- Bundling discount
- Multi-vehicle discount
- Good driver discount
- KnowYourDrive program discount
- Loyalty discount
- Discount for switching from another insurance company
- Early bird discount
- Safety discount
- Defensive driving discount
- Low mileage discount
- Good student discount
- Safe driver discount for teen drivers
- Student away at school discount
- Young adult volunteer discount
- Paperless discount
- Automatic payment discount
Discounts can help policyholders save as much as 25% on car insurance coverage. If you qualify for a discount, speak with an American Family representative to see how much you could save on your car insurance rates.
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What is American Family’s usage-based auto insurance program?
American Family offers KnowYourDrive, a usage-based insurance plan. With KnowYourDrive, customers can save money by practicing safe driving habits. The KnowYourDrive program has an app that monitors the following:
- Speeding
- Hard braking
- Acceleration
- Distracted driving
If you drive safely and avoid poor driving habits, you can save up to 20% on your car insurance rates. Still, the company will monitor your driving 24/7 through the mobile app. So, if you are uncomfortable with monitoring your driving traits, you may want to opt-out of the program and save money with other discounts.
Remember to find and compare rates with several car insurance companies before you commit to a policy with American Family or any other car insurance company.
Is the American Family mobile app good?
American Family may be a great fit for you if you want a car insurance company with a helpful mobile app. With American Family’s mobile app, customers can:
- Access their policy information
- Make insurance payments
- Access insurance cards and other important documents
- File car insurance claims
- Request roadside assistance
- Make changes to their coverage
The American Family mobile app is a popular tool for many customers, allowing for convenience in several ways. You can also do anything on the company website that you can on the mobile app by just visiting the American Family website and entering your username and password.
How American Family Insurance Ranks Among Providers
Rates with American Family vary when compared to other companies.
In some instances, rates with American Family may be cheaper than those with companies like Geico and Allstate.
American Family offers especially affordable rates for people with violations like a DUI, speeding ticket, or at-fault accident on their records.
Additionally, American Family car insurance may be cheaper for teen and young adult drivers than companies like Allstate and Progressive. However, you’ll have to get a car insurance quote to know for sure.
American Family vs. AAA
AAA has higher customer satisfaction ratings and financial strength scores, but American Family offers lower auto insurance rates on average. For example, American Family’s car insurance is typically 43% less expensive than AAA’s.
American Family vs. Progressive
American Family’s car insurance rates may be slightly more affordable than rates with Progressive. American Family charges around $162 less than Progressive on average. Check out our Progressive auto insurance review for more information.
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American Family Auto Insurance: The Bottom Line
American Family offers car insurance in 19 states in the U.S. With American Family, customers can enjoy car insurance rates lower than the national average, and the company offers several options for discounts on coverage.
American Family uses KnowYourDrive, a usage-based program that monitors policyholders’ driving habits and offers discounts to safe drivers. For example, if you’re comfortable with American Family monitoring you as you drive, you could save on your coverage with the KnowYourDrive app.
Customers can also file claims, access policy information, request roadside assistance, and use the American Family mobile app. Before you commit to an American Family auto insurance policy, shop and compare quotes online. Doing so can help you find the coverage you need without paying too much.
Frequently Asked Questions
How do I cancel my American Family auto insurance policy?
You need to contact an American Family auto insurance representative if you want to cancel your policy. You can call customer service at 1-800-MYAMFAM (1-800-692-6326) to speak with an American Family representative if you want to cancel your policy.
Does American Family auto insurance cover rentals?
American Family offers rental car reimbursement. If your vehicle is damaged in a covered event and your car needs repairs, American Family will reimburse you for the amount you spend on a rental car up to a certain dollar amount. Reimbursement applies to rental cars, taxis, and city buses.
Does American Family offer accident forgiveness?
American Family offers accident forgiveness. If you stay accident-free for at least five years, you qualify for accident forgiveness. Once you have accident forgiveness, your rates will not increase if you’re at fault in an accident. You may also qualify for a lower auto insurance deductible.
Where is American Family auto insurance available?
You can purchase American Family car insurance in Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington, and Wisconsin.
How much will American Family cost after an accident?
If you are at fault in an accident, your American Family car insurance rates will increase by around 24% on average. However, with accident forgiveness, your rates will not increase after one accident.
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Tim Bain
Licensed Insurance Agent
Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
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