National General Insurance Online Inc Review (2024)

National General Insurance Online Inc. emerges as a formidable player in the insurance market, offering a diverse range of coverage options, competitive pricing, and unwavering commitment to customer satisfaction.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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National General Insurance Online Inc

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Wide range of insurance products
  • Competitive pricing
  • 24/7 claims support
  • Bundle discounts for home and auto insurance
  • Extensive coverage options

Cons

  • Limited information about financial products
  • Coverage may vary by location
  • Fewer online tools for policy management
  • Discounts may not apply to all customers
  • Limited availability in certain regions

In this comprehensive guide, we’ve explored National General Insurance Online Inc., a leading insurance provider offering a diverse portfolio of insurance products.

The company’s commitment to safeguarding its customers’ assets is evident through its extensive coverage options, spanning auto insurance with features like liability and comprehensive coverage, home insurance offering dwelling protection and additional living expense coverage, and life insurance with various options like term and whole life policies.

Notably, National General Insurance Online Inc. distinguishes itself by providing attractive discounts, including bundle savings, safe driver incentives, and flexible payment options, ensuring affordability while maintaining high standards of coverage.

With a strong emphasis on customer support, the company offers 24/7 claims assistance and identity theft protection, reinforcing its dedication to customer satisfaction. As a trusted partner in financial security, National General Insurance Online Inc. stands out in the competitive insurance market by combining comprehensive coverage with affordability and convenience.

 

What You Should Know About national general insurance company (integon)

Company Contact Information:

  • Company Name: National General Insurance Online Inc.
  • Website: www.nationalgeneral.com
  • Customer Service: 1-800-462-2123
  • Claims Support: 1-800-325-1088

Related Parent or Child Companies:

  • No updated information about any specific parent or child companies associated with National General Insurance Online Inc.

Financial Ratings:

  • A.M. Best Rating: A (Excellent)

Customer Service Ratings:

Claims Information:

  • The article mentions that National General Insurance Online Inc. offers “24/7 Claims Support” but No updated information about the extensive details of the claims process. You may visit their website or contact their customer service for specific claims information.

Company Apps:

  • No updated information about the specific mobile apps associated with National General Insurance Online Inc. However, insurance companies often offer mobile apps for policy management and claims reporting. You can inquire about their mobile app offerings through their website or customer service.

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national general insurance company (integon) Insurance Coverage Options

When it comes to insurance, having the right coverage is essential for peace of mind. National General Insurance Online Inc. understands this well, and they offer a diverse range of coverage options to meet your unique needs.

In this section, we’ll explore the comprehensive coverage options they provide, ensuring that you have the information you need to make informed decisions about protecting what matters most to you. Here are the coverage options offered by National General Insurance Online Inc., presented in a bullet list:

Auto Insurance Coverage

  • Liability Coverage
  • Collision Coverage
  • Comprehensive Coverage
  • Personal Injury Protection (PIP)
  • Uninsured/Underinsured Motorist Coverage

Home Insurance Coverage

  • Dwelling Coverage
  • Personal Property Coverage
  • Liability Coverage
  • Additional Living Expenses
  • Other Structures Coverage

Life Insurance Coverage

  • Term Life Insurance
  • Whole Life Insurance
  • Universal Life Insurance

National General Insurance Online Inc. stands out for its commitment to safeguarding your assets and ensuring your financial security. With an array of coverage options tailored to your specific needs, from auto and home insurance to life insurance, you have the flexibility to build a safety net that suits your life stage and circumstances.

Their dedication to comprehensive coverage sets them apart as a reliable partner in your journey toward financial stability and peace of mind.

national general insurance company (integon) Insurance Rates Breakdown

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Driver ProfileNational General Insurance OnlineNational Average
Clean Record$83$119
1+ Ticket$104$147
1+ Accident$125$173
DUI$163$209
Poor Credit$143$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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national general insurance company (integon) Discounts Available

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DiscountsNational General Insurance Online
Anti Theft10%
Good Student12%
Low Mileage9%
Paperless8%
Safe Driver18%
Senior Driver11%

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Who doesn’t love a good deal? At National General Insurance Online Inc., they understand the importance of affordability when it comes to insurance. That’s why they offer a range of discounts that can help you save on your insurance premiums.

In this section, we’ll take a closer look at the discounts they provide, helping you understand how you can get the most value from your insurance coverage. Here’s a discussion of the discounts offered by National General Insurance Online Inc., presented in a bullet list:

  • Bundle discounts: National General Insurance Online Inc. provides attractive discounts for bundling multiple insurance policies, such as combining auto and home insurance. This bundling discount can lead to significant savings on your premiums.
  • Safe driver discounts: If you have a clean driving record and are considered a safe driver, you may be eligible for discounted rates on your auto insurance. Maintaining a good driving history can result in lower premiums.
  • Multi-vehicle discounts: Insuring multiple vehicles with National General Insurance Online Inc. can also lead to cost savings. They offer discounts for households with more than one vehicle insured through their policies.
  • Safety features discounts: If your vehicle is equipped with safety features such as anti-lock brakes, airbags, or anti-theft systems, you may qualify for discounts on your auto insurance premiums.
  • Payment discounts: National General Insurance Online Inc. offers flexible payment options, including discounts for policyholders who opt for convenient automatic payment methods. This can help you save both time and money.
  • Identity theft protection: Customers who choose their home insurance may benefit from identity theft protection as part of their coverage, providing added value and security.
  • Vanishing deductible: Some auto insurance policies offer a vanishing deductible feature. With each year of accident-free driving, your deductible reduces, making it more affordable to file a claim in the future.

National General Insurance Online Inc. not only provides comprehensive coverage options but also goes the extra mile to make insurance more affordable. With their various discounts, including bundling, safe driver incentives, and more, they empower their customers to protect what matters most without breaking the bank.

These discounts are a testament to their commitment to both quality and affordability, ensuring you have the coverage you need at a price you can appreciate.

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How national general insurance company (integon) Ranks Among Providers

National General Insurance Online Inc. operates in a highly competitive insurance industry where several well-established companies vie for market share. While the specific competitors may vary by region, here are some of the main competitors that National General Insurance Online Inc. might face in the insurance marketplace:

  • Geico: Geico is known for its extensive advertising campaigns and competitive auto insurance rates. They are one of the largest auto insurance providers in the United States and offer a wide range of insurance products.
  • Progressive: Progressive is another major player in the auto insurance market. They are known for their innovative pricing models and user-friendly online tools. Progressive offers various discounts and coverage options.
  • State Farm: State Farm is one of the largest insurance providers in the U.S. They offer a wide range of insurance products, including auto, home, and life insurance. They have a strong network of agents and a long history in the industry.
  • Allstate: Allstate is known for its comprehensive insurance offerings and strong presence in the home insurance market. They also provide auto, life, and other insurance products. Allstate has a reputation for its local agents and customer service.
  • Farmers: Farmers Insurance is recognized for its customizable insurance policies and coverage options. They have a broad network of agents and provide a variety of insurance products.
  • Liberty Mutual: Liberty Mutual offers a range of insurance products, including auto, home, and life insurance. They focus on personalized coverage and have a strong presence in the home insurance market.
  • USAA: USAA primarily serves military members and their families, offering a wide range of insurance and financial services. They are known for their exceptional customer service and loyalty programs.
  • Nationwide: Nationwide offers various insurance products, including auto, home, and pet insurance. They have a long history in the industry and emphasize financial security.

These competitors often differentiate themselves through pricing, coverage options, customer service, and marketing strategies. National General Insurance Online Inc. competes by offering a diverse range of insurance products, competitive pricing, and discounts, as well as a commitment to customer satisfaction.

Success in this competitive landscape depends on factors such as product innovation, customer engagement, and the ability to adapt to evolving industry trends.

National General Insurance Online Inc. Claims Process

Ease of Filing a Claim

National General Insurance Online Inc. offers a seamless claims filing process, providing policyholders with multiple convenient options.

Whether you prefer the convenience of filing a claim online, the personal touch of speaking over the phone, or the mobility of using mobile apps, National General Insurance Online Inc. ensures that the process is hassle-free.

Average Claim Processing Time

Understanding the duration it takes to process a claim is crucial for policyholders. National General Insurance Online Inc. is committed to efficient and timely claim processing. While the exact processing time may vary depending on the nature and complexity of the claim, policyholders can expect a reasonable turnaround time.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a pivotal role in assessing the effectiveness of an insurance company’s claim resolutions and payouts. National General Insurance Online Inc. values customer satisfaction and strives to provide fair and prompt claim resolutions.

Continuous gathering and analysis of customer feedback help improve the claims handling process, ensuring that policyholders are well taken care of.

Read more: National General Insurance Claims Process

National General Insurance Online Inc. Tech-Driven Convenience

Mobile App Features and Functionality

National General Insurance Online Inc. understands the importance of digital convenience in today’s fast-paced world. Their mobile app offers a comprehensive set of features and functionalities that empower policyholders to manage their insurance on the go.

From accessing policy information to making payments and filing claims, the mobile app provides a user-friendly and efficient experience.

Online Account Management Capabilities

Managing insurance policies online has become the standard expectation for policyholders. National General Insurance Online Inc. offers robust online account management capabilities.

This allows policyholders to effortlessly view and update policy details, make payments, and access important documents from the comfort of their computers or mobile devices, simplifying the insurance management process.

Digital Tools and Resources

In addition to the user-friendly mobile app and online account management, National General Insurance Online Inc. provides policyholders with a variety of digital tools and resources.

These resources, which may include educational content and calculators, are designed to empower policyholders with the knowledge and tools they need to make informed insurance decisions.

National General Insurance Online Inc. is dedicated to leveraging digital technology to enhance the overall customer experience. They offer not only comprehensive insurance coverage but also convenient and user-friendly digital solutions for policyholders, making insurance management more accessible and efficient.

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Frequently Asked Questions

How can I get a quote from National General Insurance Online Inc.?

You can obtain a quote from National General Insurance Online Inc. by visiting their website at www.nationalgeneral.com and using their online quoting tool. Alternatively, you can contact their customer service at 1-800-462-2123 for assistance with obtaining a quote.

What types of insurance does National General Insurance Online Inc. offer?

National General Insurance Online Inc. offers a range of insurance products, including auto insurance, home insurance, and life insurance. Each category comes with various coverage options to suit your specific needs.

Do they offer discounts for bundling home and auto insurance?

Yes, National General Insurance Online Inc. provides attractive discounts for customers who bundle multiple policies, such as combining home and auto insurance. Bundling can result in significant cost savings on your insurance premiums.

What is the claims process with National General Insurance Online Inc.?

National General Insurance Online Inc. offers 24/7 claims support. You can file a claim by contacting their claims support team either online or over the phone at 1-800-325-1088. They aim to make the claims process as convenient and efficient as possible.

Are there discounts for safe drivers?

Yes, National General Insurance Online Inc. offers discounts for safe drivers. If you have a clean driving record and are considered a safe driver, you may be eligible for discounted rates on your auto insurance premiums.

Compare Insurance Providers Rates to Save Up to 75%

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for National General Insurance Company (Integon)

3.23 (388 reviews)
0.5
September 26, 2024

Rick Miller

National General Insurance Company (Integon) review

This is the most Unprofessional company I have ever experienced in my life. My vehicle was rear ended by one of their insured drivers on 7/29/2024. The accident report was provided on 8/12 after picking it up from the police department. My vehicle was not inspected by an adjuster until 8/15, the appointment was scheduled for 10am and the adjuster showed up at 5pm. I provided Dash Cam Footage of their insured driver which rear ended my vehicl...
This is the most Unprofessional company I have ever experienced in my life. My vehicle was rear ended by one of their insured drivers on 7/29/2024. The accident report was provided on 8/12 after picking it up from the police department. My vehicle was not inspected by an adjuster until 8/15, the appointment was scheduled for 10am and the adjuster showed up at 5pm. I provided Dash Cam Footage of their insured driver which rear ended my vehicle while attempting to make a U-Turn in the middle of the street. The Dash Cam Footage provided the front view and rear view with the impact Audio & Video. I never received a phone call or email from anyone as I was told the adjuster is awaiting a statement from their insured driver. Despite me providing dash cam footage and photos placing him at the accident scene. I\'ve called EVERYDAY to be transferred to The Property Damage Department and stayed on the line for over an hour and no one picks up to assist. I\'ve submitted the required documentation in Small Claims Court at this point. The damage to Anyones vehicle is not just about being compensated finacially for repairs but it\'s also an inconvenience.
0.5
August 9, 2024

Cynthia Taylor

National General Insurance Company (Integon) review

I was t boned by an Integon National Insurance Policy Holder, and filed a claim to have my car repaired. I cannot get any agent on the phone, even though I have filed a claim, responded to their form that they sent me. I have spent hours on hold, no one ever answers, and when you leave your call back number, no one ever calls back!
0.5
June 25, 2024

Kat P

National General Insurance Company (Integon) review

My experience with this company was the worst ever!! I had an accident and had full coverage on my vehicle, it was a total loss. I\'m 5 months in waiting on my check. Bank is paid off so I\'m not understanding why the long wait for my money to be sent to me. I advise anyone and everyone DO NOT choose this insurance company. The worst service, horrible customer service, you choose to get a call back and never get a call back. You ask to speak to a...
My experience with this company was the worst ever!! I had an accident and had full coverage on my vehicle, it was a total loss. I\'m 5 months in waiting on my check. Bank is paid off so I\'m not understanding why the long wait for my money to be sent to me. I advise anyone and everyone DO NOT choose this insurance company. The worst service, horrible customer service, you choose to get a call back and never get a call back. You ask to speak to a supervisor and there\'s none available. Who ever owns this company they need to re-evaluate there staff because they are totally the worst in the business.
2
April 26, 2024

dammie875

Be careful about this company

I hate this company so much. I was in an accident and today it would be one month I called to file a claim immediately it happened and I gave them time and didn't start calling until it had been 2 weeks with no callback and it has been one excuse or another. the claim is still pending give us a few days, the reviewer is in the final steps of reviewing give us a few days I have given you people one whole month. I am a college student and it is my ...
I hate this company so much. I was in an accident and today it would be one month I called to file a claim immediately it happened and I gave them time and didn't start calling until it had been 2 weeks with no callback and it has been one excuse or another. the claim is still pending give us a few days, the reviewer is in the final steps of reviewing give us a few days I have given you people one whole month. I am a college student and it is my commuter car I got a car because I could not rely on public transport anymore now I am without a car and have no callback after this claim I am ending my insurance.
1
September 7, 2023

Michellemb

Cheap coverage, bad customer service

Cheap company! They have a terrible coverage and they basically ignore police reports to avoid paying for your vehicle damage. Don’t lose your time, they will do nothing for you. Customer service is a shame, consultants never answer the phone and they never get back to you if you leave a voice mail.
1
August 9, 2023

Honest_olive

THIS IS THE WORST INSURANCE CARRIER!!

THIS IS THE WORST INSURANCE CARRIER!! My vehicle was stolen earlier this year and I made a police report and reported it to my insurance (National General Insurance Company (Integon). First off, it takes them weeks to get back to you with an update. My car was towed and impounded, I received a letter and reported it to them so they can pick it up. I missed work to go to the impound and sign off the car to the insurance, so they are able to pick i...
THIS IS THE WORST INSURANCE CARRIER!! My vehicle was stolen earlier this year and I made a police report and reported it to my insurance (National General Insurance Company (Integon). First off, it takes them weeks to get back to you with an update. My car was towed and impounded, I received a letter and reported it to them so they can pick it up. I missed work to go to the impound and sign off the car to the insurance, so they are able to pick it from the lot, as I am the owner, but after a week they call me to tell me that the car is being towed to my house instead of a shop. My vehicle is completely dead, I have no idea what they did to it. I know with this advanced technology; they can snatch a car with new devices. After months of waiting to hear back, they sent me a letter stating they will not fix my car as there was no forced entry. I do not have a couple thousands hanging around to fix it on my own, so I don't have a drivable car. I am disappointed! I want to share my experience, so you guys know what this insurance does not offer. There is new technology out there, they are claiming that no one broke in since there are no signs of forced entry. They do not deserve your money. They need to update their policy to reflect the "new" times. So now because someone decided to take my car for a joy ride resulting in a electrical breakdown, I have been car-less for months! While the insurance wiped their hands clean, claiming they cannot fix it because there were NO SIGNS OF FORCED ENTRY. It is RIDICULIOUS!!
1
April 13, 2023

tee1984

DAMAGE TO MY VEHICLE

A terrible insurance company that is cheap. I never had auto insurance with them but their client [REDACTED NAME] damaged my brand new truck. Lied so they don’t have to pay for my truck to fix He was driving on old ford fusion. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE THEY ARE TERRIBLE TOWARDS THE CLAIMANT.
1
January 31, 2023

Forde

Poor communication

Recently had a blow out on vacation in my travel trailer. From the dropped calls by customer service on the road to the slow to no response from the adjuster or even her supervisor, it’s hard to believe the good ratings they have. When the repair shop has to call me because no one is returning their calls from Integon, it’s obvious the ratings are inflated. All I want is for [REDACTED NAME] or her supervisor [REDACTED NAME] to return eithe...
Recently had a blow out on vacation in my travel trailer. From the dropped calls by customer service on the road to the slow to no response from the adjuster or even her supervisor, it’s hard to believe the good ratings they have. When the repair shop has to call me because no one is returning their calls from Integon, it’s obvious the ratings are inflated. All I want is for [REDACTED NAME] or her supervisor [REDACTED NAME] to return either my call or the repair shops call so I can get my Airstream repaired. I am done leaving voice messages that fall on deaf ears.
1
October 8, 2022

Ivonarencibia

HORRIBLE INSURANCE

My mom had gotten this insurance my car was involved in a a hit and run accident and the bumper was stolen from the vehicle. They denied my claim due to them failing to ask my mom of the people that live at the residence and canceled the policy. They have horrible response time and don’t bother sending out an adjuster to see the car. I will be taking legal actions
1
July 18, 2022

New_Review_01

My experience with integron

Hi Everyone, Wanted to take the time in writing a formal review on this insurance. There was a situation with my auto insurance that made me cancel my policy with Integron. I paid about $137 for my new vehicle insurance and was probably paying for a whole 2 years ( about 3,288 total) with them until a homeless driver hit my vehicle. I was not at fault and the insurance company offered no help with getting my car taken care of.. had to pay deduc...
Hi Everyone, Wanted to take the time in writing a formal review on this insurance. There was a situation with my auto insurance that made me cancel my policy with Integron. I paid about $137 for my new vehicle insurance and was probably paying for a whole 2 years ( about 3,288 total) with them until a homeless driver hit my vehicle. I was not at fault and the insurance company offered no help with getting my car taken care of.. had to pay deductible and baisically full balance since the insurance company only offered to help with 114$ overall. It was very unbelievable and not only that, they didn't want to send anyone to look at the car but send pictures of car at surface level so they basically did not offer any accurate diagnosis when deciding how much they are supposed to help with fixing my account. PLEASE I BEG EVERYONE TO AVOID THIS INSURANCE. I will try my best to spread the word out across every platform because I son't anyone to go through this either. I just couldn't imagine if I had gotten in even a bigger accident, this insurance would try it's best to go against me.
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<h3>National General Insurance Online Inc Monthly Auto Insurance Rates</h3>
<h3>National General Insurance Online Inc Monthly Auto Insurance Rates</h3>