Progressive American Insurance Company Review (2025)

Progressive American Insurance Company, distinguished by its A+ A.M. Best rating, stands as a premier insurance provider, offering an extensive array of coverage options coupled with competitive pricing and exceptional customer service—a trusted choice for safeguarding your assets and securing your future.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Progressive American Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Wide range of insurance options
  • Competitive pricing and discounts
  • Exceptional customer service
  • User-friendly online services
  • Strong commitment to corporate social responsibility

Cons

  • Limited availability in some regions
  • May not offer specialized insurance products

Progressive American Insurance Company, with its stellar A+ A.M. Best rating, offers a comprehensive suite of insurance options catering to a broad spectrum of needs. From auto and home insurance safeguarding your assets to renters and life insurance policies ensuring financial security, Progressive American stands as a versatile choice.

Their competitive pricing, coupled with various discounts, makes insurance more accessible, while a strong commitment to customer service ensures a smooth claims process. Furthermore, their corporate social responsibility initiatives showcase their dedication to making a positive impact on the community.

With a rich history and a reputation for reliability, Progressive American Insurance is a trusted name in the industry, serving millions of customers nationwide.

progressive insurance Insurance Coverage Options

Progressive American Insurance Company offers a variety of coverage options to meet the diverse needs of its customers. Here is a bullet list summarizing the coverage options provided by the company:

  • Auto Insurance: Comprehensive coverage for accidents, theft, and liability protection.
  • Home Insurance: Protection for your home and personal belongings against damages, theft, and liability.
  • Renters Insurance: Coverage for personal possessions when renting a property.
  • Life Insurance: Policies that provide financial security for loved ones, including term and permanent life insurance options.
  • Commercial Insurance: Comprehensive solutions for businesses, including property, liability, and business interruption coverage.

These coverage options cater to a wide range of insurance needs, ensuring that customers can find the right policy to protect their assets and loved ones.

Read more: Progressive Advanced Insurance Company: Customer Ratings & Reviews

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progressive insurance Insurance Rates Breakdown

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Driver ProfileProgressive AmericanNational Average
Clean Record$150$119
1+ Ticket$200$147
1+ Accident$240$173
DUI$300$209
Poor Credit$258$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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progressive insurance Discounts Available

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DiscountProgressive American
Anti Theft12%
Good Student8%
Low Mileage10%
Paperless5%
Safe Driver18%
Senior Driver15%

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Progressive American Insurance Company provides various discounts to help policyholders save on their insurance premiums. Here is a bullet list detailing some of the discounts offered by the company:

  • Multi-Policy Discount: Save when you bundle multiple insurance policies, such as auto and home insurance.
  • Safe Driver Discount: Reward for maintaining a clean driving record with no accidents or violations.
  • Multi-Car Discount: Discount for insuring multiple vehicles on the same policy.
  • Continuous Insurance Discount: Savings for customers who maintain continuous insurance coverage.
  • Homeowner Discount: Available to homeowners, offering additional savings on auto insurance.
  • Good Student Discount: Reduced rates for students who maintain good grades.
  • Paperless Billing Discount: Incentive for policyholders who opt for paperless billing and electronic statements.
  • Online Quote Discount: Savings for customers who get a quote and purchase their policy online.
  • Pay-in-Full Discount: Discount for policyholders who pay their premiums in a single, upfront payment.
  • Telematics Discount: Savings for safe driving habits tracked through usage-based programs.

These discounts make Progressive American Insurance more affordable and accessible to a wide range of customers, encouraging safe driving and responsible insurance practices. Keep in mind that eligibility for these discounts may vary based on location and other factors, so it’s advisable to inquire with the company directly for personalized information.

How progressive insurance Ranks Among Providers

Progressive American Insurance Company operates in a highly competitive insurance industry. Its main competitors include some of the largest and most well-known insurance providers in the United States. Here are some of Progressive’s primary competitors:

  • State Farm: State Farm is one of the largest insurance companies in the U.S., offering a wide range of insurance products, including auto, home, and life insurance. They have a strong network of agents and a long-standing reputation for customer service.
  • Geico: Geico is known for its competitive auto insurance rates and humorous advertising campaigns. They offer a variety of insurance products, with a strong focus on auto insurance.
  • Allstate: Allstate is another major player in the insurance industry, offering auto, home, and life insurance, among other products. They emphasize personalized service and have a significant presence across the country.
  • Nationwide: Nationwide provides insurance solutions for individuals and businesses, including auto, home, and commercial insurance. They are known for their range of coverage options and financial services.
  • Liberty Mutual: Liberty Mutual offers a broad spectrum of insurance products and services, including auto, home, and business insurance. They focus on customer convenience and online tools.
  • USAA: USAA primarily serves military members and their families, offering a range of insurance and financial services. They are known for exceptional customer service and tailored insurance products.
  • Farmers Insurance: Farmers offers a wide array of insurance options, including auto, home, and life insurance. They have a network of agents and a strong presence in many states.
  • Progressive: While Progressive is a major player in the industry, it competes with itself to some extent by offering policies through independent agents and online platforms.

These competitors, along with many regional and smaller insurance providers, create a competitive landscape where companies strive to differentiate themselves through pricing, coverage options, customer service, and innovative technology. Customers often compare quotes and policy features from these companies to find the insurance that best suits their needs.

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Claims Process at Progressive American Insurance

Ease of Initiating a Claim

Progressive American Insurance Company understands that the ease of initiating a claim is paramount for policyholders.

They offer a variety of options, including online, phone, and mobile app channels. Whether you prefer the convenience of a few clicks on your smartphone or a conversation with a claims representative, Progressive American ensures you have a stress-free way to start the process.

Timely Claim Processing

When you file a claim, time is of the essence. Progressive American Insurance Company is committed to efficiency. While the specific processing time may vary depending on the complexity of your claim, the company’s dedication to prompt service aims to minimize any unnecessary delays.

They understand the importance of a quick resolution, ensuring you receive the assistance you need without undue delay.

Customer Satisfaction With Claim Resolutions

Customer feedback is invaluable, especially when it comes to claim resolutions and payouts. Progressive American Insurance Company has received extensive feedback from policyholders regarding their claim experiences.

This insight helps the company continually refine its claims process to enhance customer satisfaction. Knowing that your feedback is considered and acted upon can provide peace of mind during the claims process.

Digital and Technological Features of Progressive American Insurance

Mobile App Functionality

Progressive American Insurance Company offers a feature-rich mobile app designed to provide policyholders with easy access to their insurance information.

Whether you need to view policies, make payments, or even file a claim while on the move, the mobile app’s user-friendly interface ensures a seamless experience. It’s like carrying your insurance agent in your pocket.

Convenient Online Account Management

Managing insurance policies has never been simpler. Progressive American Insurance Company’s online account management capabilities empower you to take control of your coverage.

Through the company’s website, you can access a suite of tools for managing policies, making payments, and updating personal information. This online convenience allows you to stay on top of your insurance without the hassle.

Accessible Digital Tools and Resources

In addition to their mobile app and online account management, Progressive American Insurance Company provides a range of digital tools and resources.

These resources may include educational materials, frequently asked questions (FAQs), and interactive tools to help you make informed decisions about your coverage. The company’s commitment to offering comprehensive digital assets enhances your insurance experience.

Frequently Asked Questions

What makes Progressive American Insurance unique in the insurance industry?

Progressive American Insurance stands out for its diverse range of insurance products, competitive pricing, exceptional customer service, and a strong commitment to corporate social responsibility. Their ability to offer tailored coverage options and a history of reliable service set them apart.

How can I file a claim with Progressive American Insurance?

To file a claim with Progressive American Insurance, you can contact their customer service or use their user-friendly online claims portal. They provide support throughout the claims process to ensure a hassle-free experience.

What types of discounts are available for policyholders?

Progressive American Insurance offers several discounts, including multi-policy, safe driver, multi-car, continuous insurance, homeowner, good student, paperless billing, online quote, pay-in-full, and telematics discounts. These discounts can help you save on your premiums.

How does Progressive American Insurance rate in terms of financial stability?

Progressive American Insurance boasts an A+ rating from A.M. Best, reflecting its strong financial stability and ability to meet its financial obligations.

What sets Progressive American Insurance apart from other insurance providers?

Progressive American Insurance differentiates itself through its diverse coverage options, competitive pricing, exceptional customer service, and a strong commitment to corporate social responsibility.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Progressive Insurance

4.04 (13,283 reviews)
1
November 21, 2020

Kellydawn_

Upset Customer

My boyfriend and I just purchased a vehicle we were quoted 41.50 per month. I paid the first months fees. Its been just under 2 weeks and I received a email that my next months bill is due and the amount due is 72.25. That is double what I was quoted and bought. Don't quote a price and sell a policy to someone then for no reason or a notice of price change. I'm definitely not staying with Progressive because of failure to communicate with a custo...
My boyfriend and I just purchased a vehicle we were quoted 41.50 per month. I paid the first months fees. Its been just under 2 weeks and I received a email that my next months bill is due and the amount due is 72.25. That is double what I was quoted and bought. Don't quote a price and sell a policy to someone then for no reason or a notice of price change. I'm definitely not staying with Progressive because of failure to communicate with a customer
5
November 20, 2020

jamoderby

No Competition

Only company I have found that truly allows you to purchase only what you choose as long as it fills you state’s legal policy requirements. Liberty Mutual advertises that they only sell what you need - I tested that theory & it is BS. The agent even tried to lie & tell me that they couldn’t reduce the coverage because of state law - I corrected her misinformation & she just said oh, well that’s the lowest that we sell at Liberty Mutual. WA...
Only company I have found that truly allows you to purchase only what you choose as long as it fills you state’s legal policy requirements. Liberty Mutual advertises that they only sell what you need - I tested that theory & it is BS. The agent even tried to lie & tell me that they couldn’t reduce the coverage because of state law - I corrected her misinformation & she just said oh, well that’s the lowest that we sell at Liberty Mutual. WA state requires $25k/$50k Bodily Injury & $10k Property Damage. I shopped around this past August when my policy was up for renewal & not one company, not The General, Geico, etc., even came close to Progressive’s rates. Basically all of them threw the same minimum coverage package line as Liberty Mutual $25k/$50k BI & $25k PD ($15k over WA coverage requirements) & based on the the quotes for their lowest coverage package - Even if they lowered the PD coverage to still wouldn’t beetle tot compete with Progressive’s rates. Unless my policy increases by $400 or so bi-annually - I won’t be wasting time shopping insurance quotes.
3
November 19, 2020

Aliaaa

Amazing

Great and well company. The customer service is amazing and they’re willing to work with everyone and no matter what your race is
3
October 25, 2020

Bell57897

Expensive

It got more expensive as the months went on. At first it started off well priced then i started seeing a change.
5
October 24, 2020

Razzpakk

Overall Great Insurance

I have been with Progressive for over 10 years and when I needed the company they were there and made it as simple as possible with technology. I have needed a rental car after a crash and just needed help through the event and they were very supportive and sent someone to me to look at my car. Also they offer a ton of discounts to help with the overall cost of the insurance. A+ business!
5
October 22, 2020

TheKDawg

Great Insurance

This is great Auto Insurance. I have had it for a long time and it offers cheap retes for good service.
4
October 21, 2020

Amberrichards789

Second Chances

This is a great company as they were the only onces who would insure me after 3 accidents. The customer service team is friendly and they are helpful with changing due dates.
5
October 21, 2020

TampaMan

Progressive Auto insurance in Florida

Progressive insurance is one of the cheaper insurance is in Florida and I would recommend them but I would not recommend using the chip they install on your car
5
October 21, 2020

Rwife03

Amazing company and amazing customer service!

This insurance company has been the best we have had. They have been with us through a couple of accidents, and have gone above and beyond to make sure everything ran smoothly for us. I also love that they have perks that get better and better the longer you are their customer. Even after I had my last accident, my insurance did not go up at all because of it!
5
October 21, 2020

Renee123

Reliable company

Progressive is an awesome company to do business with. No hidden fees and always up front with their customers
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<h3>Progressive American Monthly Auto Insurance Rates</h3>
<h3>Progressive American Monthly Auto Insurance Rates</h3>