Optum Health Specialty Bnfts | Minneapolis, MN
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Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
UPDATED: Nov 4, 2014
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Review
So far, my impression of this company is exhausting and I have found them to be completely incompetent on every level. I have spent several hours (literally) on the phone with them trying to figure out why they can’t perform a simple prior authorization for medication.
They have all the info they need, yet continue, this time by claiming the process was not marked urgent when I know it was, and even 3-way called into the doctor. They tell me it’s a twelve-day process if it’s not marked urgent! I can’t imagine anyone waiting for meds are ok with a two week to turn around time frame.
HEALTHCARE PROVIDERS: THIS REFLECTS BACK ON YOU SINCE YOU CHOOSE TO USE THIS UNPROFESSIONAL ORG!!!!
AVOID THIS COMPANY AT ALL COSTS.
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