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Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
UPDATED: Nov 4, 2014
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Called to ask a simple question about my policy, and was treated rudely by a combative and unhelpful representative. With as much patience as I could muster, I continued to speak calmly and as clearly as possible.
The representative chose to maintain an annoyed tone throughout the conversation (as if to say, “the nerve you have to call and ask about your policy”). With many other insurance agents to choose from in the area, I would recommend searching for one that treats customers and callers with at least a modicum of respect and an intent to help, rather than as a nuisance.
We’ve worked with Huntington Insurance for years! We no longer live in the Braintree area but still work with Huntington due to their great customer service! Tom and Diane are the best!