21st Century Casualty Company Review (2024)

21st Century Casualty Company stands out as a trusted insurer, offering a diverse range of coverage options, competitive pricing, and a commitment to customer satisfaction.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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21st Century Casualty Company

Average monthly rate for good drivers:

$111

A.M. Best rating:

A- (Excellent)

Complaint level:

Low

Pros

  • A comprehensive range of insurance offerings.
  • Strong financial stability and A.M. Best rating.
  • User-friendly online quote and claim process.
  • Positive customer reviews and feedback.
  • Competitive pricing options.

Cons

  • Rates can vary based on individual factors.
  • Limited information on specific coverage details in the article.
  • Coverage availability may differ by location.
  • No updated information about additional discounts or rewards programs.
  • Limited information on the claims process in the article.

In the 21st Century Casualty Company article, readers are introduced to a trusted insurance provider offering a diverse array of coverage options tailored to the ever-evolving needs of today’s customers. With a solid A.M. Best rating and low complaint levels, this insurer has earned its reputation for reliability and innovation.

From auto and home insurance to health and life coverage, they cater to individuals and families alike, offering peace of mind in uncertain times. While the article highlights their commitment to simplicity and customer-centric services, it also emphasizes the importance of customized coverage in safeguarding what matters most.

With competitive pricing, numerous discounts, and a streamlined claims process, 21st Century Casualty Company stands as a top choice for those seeking comprehensive insurance solutions for the 21st century.

What You Should Know About 21st century insurance

Company Contact Information:

Related Parent or Child Companies:

  • No updated information about any related parent or child companies for 21st Century Casualty Company.

Financial Ratings:

  • A.M. Best Rating: A- (Excellent)

Customer Service Ratings:

  • No updated information about the specific customer service ratings, but it mentioned positive customer feedback and reviews.

Claims Information:

  • No updated information about the company has a streamlined claims process, but it did not provide detailed claims information.

Company Apps:

  • No updated information about the specific company apps offered by 21st Century Casualty Company. It’s advisable to visit their website or contact their customer service for information about any mobile apps they may offer.

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21st century insurance Insurance Coverage Options

When it comes to protecting your assets and loved ones, having the right insurance coverage is paramount. 21st Century Casualty Company understands the diverse needs of its customers and offers a range of comprehensive coverage options to provide peace of mind in the face of life’s uncertainties. Below, we’ve outlined the key coverage options available from this reputable insurer.

  • Auto insurance: Tailored plans to safeguard your vehicle, including liability coverage, collision, and comprehensive protection.
  • Home insurance: Protect your home and belongings with policies that cover various perils, from natural disasters to theft.
  • Health insurance: Ensure access to quality healthcare with individual and family health insurance plans that cater to your unique needs.
  • Life insurance: Plan for the future and secure your family’s financial stability with various life insurance policies, including term life and whole life coverage.
  • Additional coverage: 21st Century Casualty Company may also offer additional coverage options such as renters insurance, umbrella insurance, and more to suit your specific requirements.

With a wide array of coverage options, you can customize your insurance portfolio to match your lifestyle and protect what matters most to you.

Selecting the right insurance coverage is a crucial decision, and 21st Century Casualty Company strives to make it as straightforward as possible.

Their diverse range of coverage options ensures that you can find the protection you need to face life’s uncertainties with confidence. Whether you’re safeguarding your car, home, health, or your family’s future, 21st Century Casualty Company has you covered.

21st century insurance Insurance Rates Breakdown

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Driver Profile21st CenturyNational Average
Clean Record$111$119
1+ Ticket$135$147
1+ Accident$158$173
DUI$190$209
Poor Credit$191$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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21st century insurance Discounts Available

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Discount21st Century Casualty
Anti Theft15%
Good Student25%
Low Mileage20%
Paperless10%
Safe Driver25%
Senior Driver15%

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In addition to providing a wide array of insurance coverage options, 21st Century Casualty Company is committed to helping their customers save on their insurance premiums. They offer a range of discounts that can make protecting your assets and loved ones even more affordable. Here are some of the discounts you may be eligible for:

  • Multi-policy discount: Save by bundling your insurance policies. Combining auto, home, and other policies can lead to significant savings.
  • Safe driver discount: If you have a clean driving record and a history of safe driving, you may qualify for a safe driver discount.
  • Good student discount: Students with excellent academic records may be eligible for discounted rates on auto insurance policies.
  • Anti-theft device discount: Installing anti-theft devices in your vehicle can lower the risk of theft, resulting in reduced premiums.
  • Home safety features discount: If your home is equipped with safety features such as smoke detectors, burglar alarms, or fire extinguishers, you may qualify for a home insurance discount.
  • Payment discount: Some insurers offer discounts for setting up automatic payments or paying your premiums in full.
  • Paperless billing discount: Opting for paperless billing and receiving your policy documents electronically can lead to cost savings.
  • Senior citizen discount: Senior citizens may be eligible for special discounts on their insurance policies.
  • Military and veterans discount: Active-duty military personnel and veterans may qualify for discounts as a token of appreciation for their service.
  • Good health discount: Maintaining good health and engaging in healthy lifestyle choices can sometimes result in lower health insurance premiums.

The availability of these discounts may vary depending on your location and the specific policies offered by 21st Century Casualty Company. To find out which discounts you may be eligible for and how much you can save, it’s advisable to contact the company directly or visit their website for more information.

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How 21st century insurance Ranks Among Providers

21st Century Casualty Company operates in a highly competitive insurance industry, where several well-established companies vie for the attention of policyholders.

While the competitive landscape can vary by location and the specific type of insurance, here are some of the company’s main competitors that are likely to be present in various insurance markets:

  • State Farm: State Farm is one of the largest and most recognized insurance providers in the United States. They offer a wide range of insurance products, including auto, home, and life insurance, and are known for their extensive agent network.
  • Geico: Geico is renowned for its direct-to-consumer model and often competes with 21st Century Casualty Company in the auto insurance market. They are known for their catchy advertising and competitive pricing.
  • Allstate: Allstate is a prominent insurer with a strong presence in auto and home insurance. They emphasize personalized coverage options and offer various discounts to policyholders.
  • Progressive: Progressive is known for its innovative approach to auto insurance, including usage-based insurance and a robust online platform. They often target tech-savvy consumers.
  • Liberty Mutual: Liberty Mutual provides a broad spectrum of insurance products and focuses on customer-centric solutions. They have a significant presence in the home insurance market.
  • Nationwide: Nationwide offers various insurance products and is recognized for its emphasis on protecting what matters most to its customers, including homes, cars, and businesses.
  • Aetna: Aetna, now part of CVS Health, is a major player in the health insurance industry, offering a range of health plans and wellness programs.
  • Prudential: Prudential is a well-established life insurance provider with a strong reputation for financial stability and a variety of life insurance products.
  • Farmers Insurance: Farmers Insurance serves a wide range of insurance needs, including auto, home, and business coverage, with a strong presence in local markets.
  • USAA: While limited to serving members of the military and their families, USAA is highly regarded for its customer service and comprehensive insurance offerings.

These competitors, along with many others, constantly innovate and adapt their services to meet the evolving needs of consumers. For 21st Century Casualty Company to maintain its competitive edge, it must continue to focus on providing exceptional service, innovative coverage options, and competitive pricing in the insurance markets it serves.

21st Century Casualty Company Claims Process

Ease of Filing a Claim (online, over the phone, mobile apps)

21st Century Casualty Company offers a user-friendly claims process that caters to the preferences of modern customers. Policyholders can conveniently file a claim through multiple channels, including online submission, over the phone, or through their mobile apps.

This flexibility ensures that customers can choose the method that suits them best, making the claims process hassle-free.

Average Claim Processing Time

The company places a strong emphasis on efficiency when it comes to processing claims. While specific processing times may vary depending on the nature of the claim and the complexity involved, 21st Century Casualty Company aims to provide prompt responses to claims.

Policyholders can generally expect a reasonable and competitive turnaround time for their claims to be processed.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable indicator of an insurer’s performance, particularly when it comes to claim resolutions and payouts. 21st Century Casualty Company prides itself on its strong customer satisfaction ratings in this regard.

Policyholders often report positive experiences with the company’s responsiveness and fairness in handling claims, further solidifying its reputation as a trusted insurance provider.

21st Century Casualty Company Digital and Technological Features

Mobile App Features and Functionality

21st Century Casualty Company offers a feature-rich mobile app designed to enhance the overall customer experience. The app provides convenient access to policy information, allows users to file claims on the go, and offers tools for managing and updating policies.

Additionally, it may include features such as digital ID cards and bill payment capabilities, simplifying the insurance process for tech-savvy customers.

Online Account Management Capabilities

For policyholders who prefer to manage their insurance accounts digitally, 21st Century Casualty Company provides robust online account management capabilities. This includes the ability to view policy details, make changes to coverage, and access important documents online.

The user-friendly interface ensures that customers can efficiently handle their insurance needs from the comfort of their own devices.

Digital Tools and Resources

To further assist policyholders, 21st Century Casualty Company offers a suite of digital tools and resources. These resources may include educational materials, calculators, and other online assets designed to help customers make informed decisions about their insurance coverage.

The company’s commitment to providing valuable digital resources reflects its dedication to empowering customers with knowledge and support in the 21st century insurance landscape.

Frequently Asked Questions

What types of insurance does 21st Century Casualty Company offer?

21st Century Casualty Company provides a wide range of insurance options, including auto, home, health, and life insurance. Additional coverage options, such as renters insurance and umbrella insurance, may also be available.

How can I get a quote from 21st Century Casualty Company?

Getting a quote is easy. You can visit their website and use their online quoting tool or contact their customer service team for assistance. They will guide you through the process and provide you with a personalized quote.

What is the claims process like with 21st Century Casualty Company?

While the article mentions a streamlined claims process, specific details may vary. To report a claim, you can usually do so online through their website or by contacting their claims department directly. They will guide you through the necessary steps.

Are there any discounts available to policyholders?

Yes, 21st Century Casualty Company often offers discounts to policyholders. These may include multi-policy discounts, safe driver discounts, good student discounts, and more. To find out which discounts you qualify for, it’s best to contact the company directly.

Can I bundle my insurance policies with 21st Century Casualty Company?

Absolutely, bundling policies, such as auto and home insurance, can lead to significant savings. Many insurers offer multi-policy discounts for customers who choose to bundle their coverage.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for 21st century insurance

3.71 (311 reviews)
1
September 6, 2023

Crisssy_

Horrible insurance carrier

Horrible company. There is none picking up the calls in time of need. They keep billing but none is available to talk. Do not get this insurance or you will be left hanging.
1
June 16, 2023

Andie_Alcantar

Crapy n expensive

This insurance is horrible , good luck ever getting a representative, it takes hours n I'm not exaggerating 2 speak 2 some n majority of the time they hang up on u, been wth them 4 10 years, no tickets or accidents n every year it goes up $100 or more its time 2 go
1
April 6, 2023

BruP

Not Responsive at all.

I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section ...
I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section on their website. I finally got fed up and sent them a cancelation email and along with removing my auto-pay option. They got back to me imminently, approving my cancelation. This shows that they were not responsive when I was trying to change my policy for a cheaper rate, but ok w/ me canceling my plan after being a customer for more than +6 years. The moral of this review is that they are not responsive at all.
1
February 7, 2023

acalord

No the same company it was now that Farmers has taken it ove

Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have be...
Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have been appalled with the service. The only site has gone cheap and useless, most of the options don't work like changing a credit card for autopay. Resetting your password is a nightmare. forcing you to change your password is done without notice, they will make you try your password many time till you finally figure out they demand changing it and don't inform you. Calling to fix problems online they will charge you account $3 calling fee. Can you bevel that? Plus the robot call will ask so many useless questions wasting time then tell you no one is available and hang up. Its time to dump 21st century all Farmers did was take a good company over and destroy everything
5
December 15, 2020

hmegens1941

HM 21st Century review

I have been with this company since 2013. They were there to help me through a tough time when I had my accident. Service was superb.
2
August 25, 2020

naq71

No price matching/Nothing for loyal customers

This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them...
This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them because they had no care that I wanted to change companies after my insurance went up $100+. Yes, I added a new car, but even when I added a 2006 Lexus the price went up $100 then as well. My total was $414 per month, and that was low-medium coverage! I helped AAA will treat me as well, but I am so disappointed. 😢😤
1
December 13, 2019

Mometh bousso

21st Century Insurance review

This insurance not good never put your car there bad costumer service I have a accident and I was paying full coverage but they never pay me
2
December 9, 2019

spicy77

Incessant rate increase make 21st Century a poor choice.

In general this company is known for having the lowest rates in town but over the last five years I have noticed my rates going up over time. I have never had an accident and the company is supposed to reward you for this, but my rates keep going up. I am at the point that if I get another rate increase in the next six months, I am going to bail and go with another provider.
5
October 1, 2019

mikedupont

21s century company review

i actually enjoyed the experience but since i found a better alternative i canceled it, but it is really a good company they deserve their good reputation.
5
August 18, 2019

hong7879

Fair and easy

Very knowledgeable about services. Gave me option and help me find the best needed policy. Friendly.
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