21st Century Centennial Insurance Company Review (2024)

Explore the comprehensive offerings of 21st Century Centennial Insurance Company, a trusted powerhouse in the insurance industry, providing a range of coverage options from auto to health and home insurance, backed by an A++ rating and a commitment to customer satisfaction.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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21st Century Centennial Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A++

Complaint Level:

Low

Pros

  • Extensive range of insurance options
  • Affordable premiums for high-quality coverage
  • Efficient claims process for swift resolutions
  • Excellent customer reviews and satisfaction
  • User-friendly online interface for easy policy management

Cons

  • Limited physical branch presence for in-person assistance

Discover the comprehensive world of 21st Century Centennial Insurance Company, a trusted name in the insurance realm. Offering a wide spectrum of coverage options including auto, home, health, and life insurance, they empower individuals to secure their present and future.

With an A++ A.M. Best rating and affordable rates, their commitment to safeguarding assets is underscored by a seamless claims process and exceptional customer reviews. Through a user-friendly online platform, clients can explore tailored coverage plans and capitalize on a range of discounts.

With a legacy of reliability and innovation, 21st Century Centennial is your steadfast companion on the journey towards a more secure tomorrow.

21st century insurance Insurance Coverage Options

21st Century Centennial Insurance Company provides a comprehensive range of coverage options tailored to meet your specific needs. Their offerings encompass:

Auto Insurance Coverage:

  • Liability Coverage: Protection against bodily injury and property damage liability in case of an accident.
  • Collision Coverage: Covers the cost of repairs or replacement if your vehicle is damaged in a collision.
  • Comprehensive Coverage: Offers protection against non-collision incidents like theft, vandalism, and natural disasters.
  • Uninsured/Underinsured Motorist Coverage: Safeguards you if you’re in an accident with a driver who lacks sufficient insurance.

Home Insurance Coverage:

  • Dwelling Coverage: Protects your home’s structure against perils such as fire, vandalism, and severe weather.
  • Personal Property Coverage: Covers your belongings, including furniture, electronics, and clothing, against damage or theft.
  • Liability Coverage: Offers financial protection if someone is injured on your property and you’re legally responsible.
  • Additional Living Expenses Coverage: Helps cover temporary living costs if your home becomes uninhabitable due to covered damage.

Health Insurance Coverage:

  • Medical Expenses Coverage: Takes care of hospitalization, surgery, and medical treatments.
  • Prescription Drug Coverage: Helps cover the cost of prescription medications.
  • Preventive Care Coverage: Includes services like vaccinations, screenings, and wellness check-ups.
  • Mental Health Coverage: Provides support for mental health services and therapy sessions.

Life Insurance Coverage:

  • Term Life Insurance: Offers coverage for a specific period, providing financial security for your loved ones.
  • Whole Life Insurance: Provides lifelong coverage and accumulates cash value over time.
  • Universal Life Insurance: Combines a death benefit with a flexible savings component.
  • Final Expense Insurance: Covers end-of-life expenses, including funeral and burial costs.

These coverage options are designed to give you peace of mind, knowing that you’re protected in various aspects of your life. 21st Century Centennial Insurance Company ensures that you can choose the coverage that aligns with your unique circumstances and future goals.

Read more: 21st Century Insurance Company Review

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21st century insurance Insurance Rates Breakdown

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Driver Profile21st CenturyNational Average
Clean Record$111$119
1+ Ticket$135$147
1+ Accident$158$173
DUI$190$209
Poor Credit$191$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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21st century insurance Discounts Available

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Discount21st Century Centennial
Anti Theft15%
Good Student25%
Low Mileage20%
Paperless10%
Safe Driver25%
Senior Driver15%

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21st Century Centennial Insurance Company believes in rewarding responsible and loyal policyholders. They offer a range of discounts to help you save on your insurance premiums. These discounts include:

  • Multi-Policy Discount: Enjoy savings when you bundle multiple insurance policies, such as auto and home insurance, with 21st Century Centennial.
  • Safe Driver Discount: If you maintain a clean driving record with no accidents or traffic violations, you can qualify for this discount.
  • Good Student Discount: Students who excel academically can benefit from reduced rates on their auto insurance policies.
  • Safe Vehicle Discount: If your vehicle is equipped with safety features like anti-lock brakes, airbags, and anti-theft devices, you could be eligible for this discount.
  • Multi-Car Discount: Insure more than one vehicle with 21st Century Centennial and receive a discount on your premiums.
  • Loyalty Discount: Long-term policyholders are rewarded for their loyalty with lower rates over time.
  • Homeowner Discount: If you own your home, you may be eligible for a discount on your auto insurance policy.
  • Paid-in-Full Discount: Pay your premium in one lump sum or set up automatic payments to receive a discount.
  • Paperless Billing Discount: Opt for paperless billing and policy management to earn additional savings.

These discounts make it easier for you to secure the coverage you need without breaking the bank. 21st Century Centennial Insurance Company values your commitment to responsible behavior and wants to help you save while protecting what matters most.

How 21st century insurance Ranks Among Providers

In the fiercely competitive landscape of the insurance industry, 21st Century Centennial Insurance Company faces formidable rivals that vie for the attention of discerning customers. Some of the company’s main competitors include:

  • Allstate: Known for its wide range of coverage options and strong customer service, Allstate offers a comprehensive suite of insurance products, including auto, home, and life insurance.
  • State Farm: State Farm’s extensive agent network and personalized service make it a strong contender. They provide a diverse selection of insurance options, financial services, and banking products.
  • Geico: Geico’s memorable advertising campaigns have helped it become a prominent player in the insurance market. The company is acclaimed for its competitive rates and user-friendly online interface.
  • Progressive: With a focus on innovative technology and customized pricing based on driving habits, Progressive appeals to tech-savvy customers seeking auto insurance solutions.
  • Liberty Mutual: Liberty Mutual boasts a range of insurance products coupled with various discounts. They are recognized for their robust offerings in home and auto insurance.
  • USAA: Catering primarily to military personnel and their families, USAA is renowned for its exceptional customer service and specialized coverage options.
  • Nationwide: Nationwide offers a broad spectrum of insurance products, including pet and specialty insurance, and is recognized for its variety of coverage options.
  • Farmers Insurance: Farmers Insurance provides diverse coverage options and unique policy offerings, such as identity theft protection and umbrella insurance.
  • Travelers: Travelers is known for its commercial insurance offerings and provides a range of personal insurance products as well.
  • Erie Insurance: Operating mainly in the Midwestern and Eastern regions of the United States, Erie Insurance is praised for its competitive rates and personalized service.

Each of these competitors brings its own strengths and strategies to the table, creating a dynamic environment where 21st Century Centennial Insurance Company continuously seeks to distinguish itself through innovative offerings, superior customer service, and comprehensive coverage options.

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21st Century Centennial Insurance Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

When it comes to filing a claim with 21st Century Centennial Insurance Company, policyholders have multiple convenient options at their disposal. The company understands the importance of a hassle-free claims process and has incorporated digital solutions to streamline it.

Policyholders can file claims online through the user-friendly website, allowing them to initiate the process from the comfort of their own homes. Additionally, 21st Century Centennial offers a phone-based claims filing option for those who prefer direct communication.

For those who prefer mobile solutions, the company provides a dedicated mobile app that simplifies the claims submission process. This app offers a seamless experience, making it easy for customers to report and track their claims anytime, anywhere.

Average Claim Processing Time

One crucial aspect of any insurance company’s performance is the speed at which claims are processed. 21st Century Centennial Insurance Company prides itself on a commitment to efficiency. On average, the company processes claims in a timely manner, ensuring that policyholders receive the assistance they need when they need it most.

The exact processing time may vary depending on the nature of the claim and the documentation provided, but the company aims to minimize any delays in claim resolution.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction with the claims process is a vital indicator of an insurance company’s performance. 21st Century Centennial has received positive feedback from its policyholders regarding claim resolutions and payouts.

Customers have appreciated the company’s dedication to providing fair and prompt settlements. The transparent communication throughout the claims process has also garnered positive reviews, as it helps policyholders understand the status of their claims and what to expect.

21st Century Centennial Insurance Company Digital and Technological Features

Mobile App Features and Functionality

21st Century Centennial Insurance Company offers a robust mobile app that provides policyholders with a range of features and functionalities. The app allows users to manage their policies, view coverage details, and access important documents such as insurance cards and policy documents.

Additionally, it offers a seamless claims submission process, enabling users to report incidents and track the progress of their claims with ease. The app is designed to enhance the overall customer experience by putting essential insurance tools at users’ fingertips.

Online Account Management Capabilities

The company’s online account management capabilities empower policyholders to take control of their insurance needs. Through the secure online portal, customers can access their accounts 24/7, making it convenient to update personal information, review policy details, and make payments.

The portal provides a user-friendly interface, ensuring that managing insurance policies online is a straightforward and efficient process.

Digital Tools and Resources

21st Century Centennial Insurance Company goes beyond basic coverage by offering a range of digital tools and resources to help policyholders make informed decisions. These resources include educational materials, insurance calculators, and informative articles that assist customers in understanding their insurance needs better.

By providing these digital tools and resources, the company aims to empower policyholders to make confident choices when it comes to their insurance coverage.

Frequently Asked Questions

How can I obtain a quote for insurance?

Getting a quote is easy. Visit the 21st Century Centennial Insurance Company’s website, provide some basic information, and receive an instant quote tailored to your needs.

Can I customize my coverage options?

Absolutely. 21st Century Centennial offers a range of coverage types and options, allowing you to create a policy that suits your unique requirements.

What sets 21st Century Centennial apart from other insurers?

With an A++ rating, affordable rates, and a broad spectrum of coverage choices, they stand out for their reliability, innovative offerings, and customer satisfaction.

Is there a discount for bundling multiple insurance types?

Yes, they offer a multi-policy discount. By bundling different insurance types, you can enjoy cost savings while maximizing coverage benefits.

How quickly are claims typically processed?

21st Century Centennial prioritizes efficiency. Their claims process is designed for swift resolutions, helping you get back on track as soon as possible.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for 21st century insurance

3.71 (311 reviews)
0.5
April 5, 2024

Victor Burgos

21st century insurance review

Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal ...
Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal action!!
1
September 6, 2023

Crisssy_

Horrible insurance carrier

Horrible company. There is none picking up the calls in time of need. They keep billing but none is available to talk. Do not get this insurance or you will be left hanging.
1
June 16, 2023

Andie_Alcantar

Crapy n expensive

This insurance is horrible , good luck ever getting a representative, it takes hours n I'm not exaggerating 2 speak 2 some n majority of the time they hang up on u, been wth them 4 10 years, no tickets or accidents n every year it goes up $100 or more its time 2 go
1
April 6, 2023

BruP

Not Responsive at all.

I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section ...
I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section on their website. I finally got fed up and sent them a cancelation email and along with removing my auto-pay option. They got back to me imminently, approving my cancelation. This shows that they were not responsive when I was trying to change my policy for a cheaper rate, but ok w/ me canceling my plan after being a customer for more than +6 years. The moral of this review is that they are not responsive at all.
1
February 7, 2023

acalord

No the same company it was now that Farmers has taken it ove

Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have be...
Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have been appalled with the service. The only site has gone cheap and useless, most of the options don't work like changing a credit card for autopay. Resetting your password is a nightmare. forcing you to change your password is done without notice, they will make you try your password many time till you finally figure out they demand changing it and don't inform you. Calling to fix problems online they will charge you account $3 calling fee. Can you bevel that? Plus the robot call will ask so many useless questions wasting time then tell you no one is available and hang up. Its time to dump 21st century all Farmers did was take a good company over and destroy everything
5
December 15, 2020

hmegens1941

HM 21st Century review

I have been with this company since 2013. They were there to help me through a tough time when I had my accident. Service was superb.
2
August 25, 2020

naq71

No price matching/Nothing for loyal customers

This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them...
This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them because they had no care that I wanted to change companies after my insurance went up $100+. Yes, I added a new car, but even when I added a 2006 Lexus the price went up $100 then as well. My total was $414 per month, and that was low-medium coverage! I helped AAA will treat me as well, but I am so disappointed. 😢😤
1
December 13, 2019

Mometh bousso

21st Century Insurance review

This insurance not good never put your car there bad costumer service I have a accident and I was paying full coverage but they never pay me
2
December 9, 2019

spicy77

Incessant rate increase make 21st Century a poor choice.

In general this company is known for having the lowest rates in town but over the last five years I have noticed my rates going up over time. I have never had an accident and the company is supposed to reward you for this, but my rates keep going up. I am at the point that if I get another rate increase in the next six months, I am going to bail and go with another provider.
5
October 1, 2019

mikedupont

21s century company review

i actually enjoyed the experience but since i found a better alternative i canceled it, but it is really a good company they deserve their good reputation.
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<h3>21st Century Centennial Monthly Auto Insurance Rates</h3>
<h3>21st Century Centennial Monthly Auto Insurance Rates</h3>