Ace American Insurance Company: Customer Ratings & Reviews [2025]
Ace American Insurance Company, with over two centuries of history, provides a diverse range of insurance solutions, including homeowners, auto, renters, business, and liability insurance, all backed by competitive rates and exceptional customer service.
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Table of Contents
Table of Contents
Licensed Insurance Agent
Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...
Chris Abrams
Licensed Insurance Agent
Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...
Travis Thompson
Updated April 2024
Ace American Insurance Company is a reputable provider of insurance products and services with over 200 years of history. They offer a range of coverage options, including homeowners, auto, renters, business, and liability insurance, with competitive rates and affordable payment plans.
The company is rated A+ (Superior) by A.M. Best, has a low complaint level, and provides exceptional customer service. Ace American Insurance Company offers discounts to qualifying customers, such as the multi-policy, safe driving, good student, and home safety discounts.
Although limited information is available online about their coverage options and discounts, Ace American Insurance Company is a convenient choice for customers across the country, with coverage available in all 50 states.
What You Should Know About ACE
Company contact information:
- Website: https://www.acegroup.com/us-en/
- Phone: 1-800-945-7461
Related parent or child companies: Ace American Insurance Company is a subsidiary of Chubb Limited.
Financial ratings: Ace American Insurance Company is rated A+ (Superior) by A.M. Best.
Customer service ratings: The article notes that Ace American Insurance Company provides exceptional customer service, but it does not provide a specific customer service rating.
Claims information: Customers can file a claim by calling the company’s claims department or submitting a claim online. The article notes that Ace American Insurance Company has a reputation for fast claims processing.
Company apps: There is no information provided in the article about whether or not Ace American Insurance Company has any apps.
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ACE Insurance Coverage Options
Ace American Insurance Company offers a range of coverage options to meet the needs of their customers. These include:
- Auto insurance: Coverage for cars, trucks, and other vehicles, with options for liability, collision, comprehensive, and uninsured/underinsured motorist coverage.
- Homeowners insurance: Coverage for homes, condominiums, and apartments, with options for property damage, personal liability, and additional living expenses.
- Renters insurance: Coverage for personal property and liability for renters.
- Business insurance: Coverage for small businesses, with options for property damage, liability, and workers’ compensation.
- Liability insurance: Coverage for individuals and businesses, with options for general liability, professional liability, and cyber liability.
Read more:
- Advantage Workers Compensation Insurance Company: Customer Ratings & Reviews
- ACE Group Fire Underwriters Insurance Company: Customer Ratings & Reviews
- Ace Indemnity Insurance Company: Customer Ratings & Review
- Ace Property and Casualty Insurance Company: Customer Ratings & Reviews
It’s important to note that specific coverage options and their availability may vary by state and policy type, so customers should speak with an Ace American Insurance Company representative to determine which coverage options are best for them.
ACE Insurance Rates Breakdown
| Driver Profile | Ace American Insurance Company | National Average |
|---|---|---|
| Clean Record | $125 | $119 |
| 1+ Ticket | $145 | $147 |
| 1+ Accident | $162 | $173 |
| DUI | $178 | $209 |
| Poor Credit | $215 | $205 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
ACE Discounts Available
| Discount | Ace American Insurance Company |
|---|---|
| Anti Theft | 9% |
| Good Student | 10% |
| Low Mileage | 10% |
| Paperless | 8% |
| Safe Driver | 20% |
| Senior Driver | 9% |
Ace American Insurance Company offers a range of discounts to qualifying customers, including:
- Multi-policy discount: Customers can save money by bundling multiple policies, such as auto and home insurance, with Ace American Insurance Company.
- Safe driving discount: Customers with a clean driving record can save on their auto insurance premiums.
- Good student discount: Students who maintain good grades can receive a discount on their auto insurance premiums.
- Home safety discount: Customers who have certain safety features installed in their homes, such as smoke detectors and security systems, can receive a discount on their homeowners insurance premiums.
It’s important to note that specific discounts and their availability may vary by state and policy type, so customers should speak with an Ace American Insurance Company representative to determine which discounts they qualify for.
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How ACE Ranks Among Providers
Ace American Insurance Company’s main competitors in the insurance industry include other well-known insurance providers such as:
- State Farm: One of the largest insurance providers in the US, State Farm offers a wide range of insurance products including auto, homeowners, renters, life, and health insurance.
- Allstate: Allstate is another major player in the insurance industry offering auto, home, life, and renters insurance, among other coverage options.
- Progressive: Known for its witty marketing campaigns, Progressive offers auto, home, renters, and life insurance, as well as specialty coverage options such as pet insurance and identity theft protection.
- Geico: Geico is another large insurance provider that specializes in auto insurance, but also offers other types of insurance such as homeowners, renters, and umbrella insurance.
These companies are well-established in the insurance industry and offer a range of products that are comparable to those offered by Ace American Insurance Company. However, Ace American Insurance Company may have certain advantages such as lower rates or specific coverage options that make them a more appealing option for certain customers.
Read more: Allstate North American Insurance Company Review
Frequently Asked Questions
How do I file a claim with Ace American Insurance Company?
You can file a claim by calling the company’s claims department or by submitting a claim online.
What types of business insurance does Ace American Insurance Company offer?
Ace American Insurance Company offers a range of business insurance options, including general liability, professional liability, and workers’ compensation insurance.
Can I customize my coverage with Ace American Insurance Company?
Yes, Ace American Insurance Company offers customizable coverage options to meet their customers’ unique needs and budgets.
What types of payment plans does Ace American Insurance Company offer?
Ace American Insurance Company offers flexible payment plans to make it convenient for customers to manage their premiums. Contact them for details on available payment options.
Can I add additional drivers to my auto insurance policy with Ace American Insurance Company?
Yes, Ace American Insurance Company typically allows you to add additional drivers to your auto insurance policy. Speak with a representative to discuss the process and any potential impacts on your premium.
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