Allmerica Financial Alliance Insurance Company: Customer Ratings & Reviews [2025]

Allmerica Financial Alliance Insurance Company stands as a reliable choice for those seeking customizable insurance coverage options, providing peace of mind and protection for diverse needs, backed by an A+ rating from A.M. Best and a commitment to competitive pricing and customer service.

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Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Written by
Scott W. Johnson
Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Reviewed by
Tracey L. Wells

Updated January 2024

Allmerica Financial Alliance Insurance Company, also known as Hanover Insurance Group (read our “The Hanover Insurance Review” for more information), was created in 1852 in New York. Originally the insurance company protected homeowners from the common problem of the time, which was fire damage.

Today, the insurance company is comprised of not only Allmerica Financial Alliance Insurance Company, but also 14 other companies, such as Nova Casualty Company, Citizens Management Inc., AIX Specialty Insurance Company (read our “AIX Specialty Insurance Company Review” for more information), Professionals Direct Insurance Company and the Verlan Fire Insurance Company.

The insurance companies deal in personal, business and investment insurance and accounts. The personal insurance covers homes, cars, toys, identity, umbrella and valuables. The business insurance section covers small businesses, mid-size businesses, inland and ocean marine locations.

Frequently Asked Questions

How do I file a claim with Allmerica Financial Alliance Insurance Company?

Claims can be filed online or by phone. Allmerica also offers 24/7 claims reporting for your convenience.

What discounts are available through Allmerica Financial Alliance Insurance Company?

Allmerica offers a range of discounts, including safe driver, multi-car, homeowner, good student, senior citizen, anti-theft device, pay-in-full, and defensive driving course discounts.

Does Allmerica Financial Alliance Insurance Company offer coverage in all states?

No, Allmerica’s coverage options vary by state. Customers should contact Allmerica directly to learn more about the coverage options available in their state.

How can I contact Allmerica Financial Alliance Insurance Company with questions or concerns?

Customers can contact Allmerica by phone or through their website’s contact form. Allmerica also offers a live chat feature on their website for quick assistance.

Does Allmerica Financial Alliance Insurance Company offer a mobile app?

No, Allmerica does not currently offer a mobile app. However, customers can access their account and make payments through the Allmerica website.

Can I bundle different insurance policies with Allmerica Financial Alliance?

Yes, Allmerica Financial Alliance allows customers to bundle multiple insurance policies, such as auto and home insurance, for potential savings and convenience. Bundling can provide additional benefits, including streamlined coverage and potentially lower premiums.

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