Allstate Northbrook Indemnity Company Review (2024)

Discover the world of protection and peace of mind with Allstate Northbrook Indemnity Company, a leading insurance provider offering a comprehensive range of coverage options, from auto and home to renters and life insurance.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Allstate Northbrook Indemnity Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • The comprehensive range of insurance coverage options
  • Reliable and efficient claims process
  • Positive customer reviews for excellent customer service
  • Discounts for safe driving and policy bundling
  • Customizable policies to fit individual needs

Cons

  • Rates may be slightly higher than some competitors
  • Additional coverage options could be better highlighted for customers
  • Some discounts might require specific criteria to qualify
  • Limited availability in certain regions
  • The online quote process could be more user-friendly

Discover the world of protection and peace of mind with Allstate Northbrook Indemnity Company. This comprehensive article delves into the diverse spectrum of insurance coverage offered by Allstate, encompassing auto, home, renters, and life insurance.

From its A.M. Best rating of A+ to its commitment to customer satisfaction, Allstate shines as a reliable partner in safeguarding what matters most. The company’s competitive rates, efficient claims process, and an array of benefits, including safe driving and multi-policy discounts, set it apart in a crowded insurance landscape.

Whether you’re seeking tailored coverage, stellar customer service, or a range of discounts, Allstate Northbrook Indemnity Company stands ready to provide unwavering protection for your present and future.

allstate Insurance Coverage Options

Allstate Northbrook Indemnity Company offers a diverse range of coverage options to ensure that you’re prepared for various life situations. Their commitment to comprehensive protection goes beyond the basics, providing you with peace of mind and security. Here are the coverage options they offer:

  • Auto insurance: Allstate’s auto insurance policies encompass a wide spectrum of coverage, including liability, collision, and comprehensive coverage (read our “Allstate Auto Insurance Review” for more information). They also offer coverage for uninsured/underinsured motorists, medical payments, and personal injury protection.
  • Home insurance: Protecting your home and belongings is paramount, and Allstate’s home insurance covers everything from structural damage caused by fire, natural disasters, or accidents to personal property protection (read our “Allstate Homeowners Insurance Review” for more information). Additional coverage options include dwelling protection, personal liability coverage, and coverage for other structures on your property.
  • Renters insurance: Even if you’re renting, safeguarding your possessions is crucial. Allstate’s renters insurance provides coverage for personal belongings, liability protection, and additional living expenses if you’re displaced due to a covered event. This coverage ensures that your lifestyle remains uninterrupted.
  • Life insurance: Planning for the future is about taking care of your loved ones. Allstate’s life insurance policies offer different options, such as term life, whole life, and universal life insurance, providing financial security to your family in the event of your passing.
  • Specialized policies: Allstate goes beyond the ordinary, offering specialized policies like flood insurance to protect against natural disasters, identity theft protection for your personal information, and umbrella insurance to provide an extra layer of liability coverage beyond standard policies.
  • Business insurance: For business owners, Allstate offers business insurance coverage to protect against property damage, liability, and other business-related risks. This coverage helps ensure that your business remains resilient in the face of unexpected challenges.
  • Motorcycle, boat, and RV insurance: Allstate also provides coverage options for your recreational vehicles, including motorcycles, boats, and RVs. These policies help protect your investments and ensure you’re covered while enjoying your leisure time.

With these comprehensive coverage options, Allstate Northbrook Indemnity Company ensures that you have the right protection for every aspect of your life. Whether you’re a homeowner, renter, driver, or business owner, their versatile policies offer the security and peace of mind you deserve.

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allstate Insurance Rates Breakdown

Driver ProfileAllstate Northbrook Indemnity CompanyNational Average
Clean Record$175$119
1+ Ticket$205$147
1+ Accident$245$173
DUI$300$209
Poor Credit$301$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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allstate Discounts Available

DiscountAllstate Northbrook Indemnity Company
Anti Theft10%
Good Student15%
Low Mileage20%
Paperless8%
Safe Driver25%
Senior Driver10%

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Allstate Northbrook Indemnity Company values responsible behavior and offers a range of benefits and discounts that can help you save on your insurance premiums. These incentives are designed to reward good driving habits, encourage policy bundling, and provide financial relief. Here are the notable discounts they offer:

  • Safe driving discount: Allstate rewards safe drivers with discounts for maintaining a clean driving record and practicing safe driving habits.
  • Multi-policy discount: If you choose to bundle multiple insurance policies with Allstate, such as auto and home insurance, you can enjoy a discount on both policies.
  • Safe driver bonus: Allstate offers a bonus for safe drivers who maintain a record of safe driving without any accidents or violations.
  • Good student discount: If you’re a student who maintains good grades, you can qualify for a discount on your auto insurance policy.
  • Anti-theft device discount: Installing anti-theft devices in your vehicle can make you eligible for a discount on your auto insurance premium.
  • Responsible payment discount: Setting up automatic payments or paying your premium in full can lead to additional savings.
  • Early signing discount: By signing up for a new policy with Allstate before your current one expires, you can receive a discount.
  • Paperless billing discount: Opting for paperless billing and electronic communication can lead to a discount on your premiums.
  • New car discount: Insuring a new car with Allstate may qualify you for a discount due to the vehicle’s advanced safety features.
  • Full payment discount: Paying your entire annual premium upfront may result in a discount on your policy.

These discounts reflect Allstate’s commitment to providing affordable coverage options and acknowledging responsible behavior. By taking advantage of these incentives, you not only save money but also demonstrate your commitment to safe driving and responsible insurance practices.

How allstate Ranks Among Providers

Allstate Northbrook Indemnity Company operates in a competitive landscape where several notable insurance companies vie for customers’ attention. While Allstate stands out for its comprehensive coverage options and reliable customer service, it’s essential to consider its main competitors in the industry:

  • State Farm: State Farm is one of the largest and most well-known insurance providers in the United States. Like Allstate, State Farm offers a wide range of insurance options, including auto, home, renters, and life insurance. State Farm is known for its extensive network of agents and strong customer service.
  • Geico: Geico is renowned for its catchy advertising campaigns and competitive rates. The company excels in providing online services and streamlined quote processes, making it a popular choice for tech-savvy customers seeking quick insurance solutions.
  • Progressive: Progressive is recognized for its innovative approach to insurance, offering features like usage-based insurance and SnapShot®. The company appeals to customers looking for personalized coverage and the ability to tailor their policies based on their driving habits.
  • Liberty Mutual: Liberty Mutual offers a wide range of insurance options, including auto, home, renters, and life insurance. The company focuses on providing customizable coverage and offers unique add-ons to enhance policies, appealing to those seeking tailored protection.
  • USAA (for military members and their families): USAA caters exclusively to military members, veterans, and their families, providing specialized insurance coverage and financial services. The company’s commitment to its unique customer base makes it a strong competitor in the industry. (For more information, read our “Top Auto Insurance Providers for Veteran“).

These competitors, among others, challenge Allstate Northbrook Indemnity Company by offering diverse coverage options, competitive rates, and distinctive features.

Allstate’s strengths lie in its comprehensive range of coverage, efficient claims process, and dedication to customer satisfaction. As consumers weigh their options, understanding the competitive landscape helps them make informed decisions about their insurance needs.

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Allstate Northbrook Indemnity Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Allstate Northbrook Indemnity Company offers multiple convenient options for filing insurance claims. Policyholders can choose to file a claim online through the company’s user-friendly web portal, providing a hassle-free and efficient way to initiate the claims process.

Additionally, they can opt to file a claim over the phone, speaking directly with a claims representative who can guide them through the process step by step. For those who prefer mobile solutions, Allstate offers a mobile app that allows policyholders to submit claims and access other insurance-related features on their smartphones.

This flexibility in filing options caters to the diverse preferences of their customers, making it easier to navigate the claims process.

Average Claim Processing Time

While the specific claim processing time may vary depending on the nature and complexity of the claim, Allstate Northbrook Indemnity Company is known for its efficiency in handling claims. They prioritize swift resolutions to ensure that policyholders receive the support they need promptly.

To get an accurate estimate of the average claim processing time for a specific claim, policyholders can reach out to the claims department or check their online account for updates.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable indicator of an insurance company’s performance in handling claims. Allstate Northbrook Indemnity Company has garnered a reputation for its commitment to customer satisfaction in this regard.

While individual experiences may vary, many policyholders have expressed satisfaction with the company’s claim resolutions and payouts. Positive reviews highlight Allstate’s dedication to providing fair and timely compensation to policyholders when they need it most.

To gauge customer feedback more comprehensively, potential policyholders can explore online reviews and testimonials from Allstate’s existing customers.

Allstate Northbrook Indemnity Company Digital and Technological Features

Mobile App Features and Functionality

Allstate Northbrook Indemnity Company offers a feature-rich mobile app that empowers policyholders with convenient access to their insurance information. The app provides functionality for policy management, allowing users to view and update their coverage, pay premiums, and access policy documents on the go.

Moreover, the app includes features for filing claims, which streamlines the claims process by enabling users to submit necessary information and photos directly from their smartphones. Additionally, the mobile app offers tools for roadside assistance, making it a comprehensive solution for policyholders’ insurance needs.

Online Account Management Capabilities

Policyholders with Allstate can take advantage of robust online account management capabilities. Through the company’s website, users can log in to their accounts and access a wide range of features. These include viewing policy details, making payments, tracking claims, and updating personal information.

The online account management platform is designed for ease of use, ensuring that policyholders have the flexibility to manage their insurance policies and information online whenever it’s convenient for them.

Digital Tools and Resources

In addition to the mobile app and online account management, Allstate Northbrook Indemnity Company provides policyholders with a variety of digital tools and resources to enhance their insurance experience. These resources may include educational content, such as articles and videos, to help customers better understand insurance-related topics.

Furthermore, Allstate may offer calculators and tools to assist users in estimating coverage needs and premiums. These digital resources contribute to Allstate’s commitment to empowering policyholders with the information they need to make informed decisions about their insurance coverage.

Frequently Asked Questions

Is Allstate Northbrook Indemnity Company only known for auto insurance?

No, Allstate offers a diverse range of insurance policies, including auto, home, renters, and life insurance, among others. Their coverage options cater to various aspects of your life.

Can I customize my coverage with Allstate’s policies?

Absolutely. Allstate understands that each individual’s needs are unique. They allow you to tailor your coverage to your specific requirements, ensuring you’re not paying for anything you don’t need.

What benefits do safe drivers get from Allstate?

Allstate rewards safe drivers with discounts and benefits. By maintaining a clean driving record and practicing safe driving habits, you can enjoy reduced premiums and other incentives.

How can I save on my insurance premiums with Allstate?

Allstate provides a variety of discounts to help you save on your premiums. These include safe driving discounts, multi-policy discounts for bundling different insurance types, good student discounts, and more. Exploring their range of incentives can lead to significant savings.

What sets Allstate apart from other insurance companies?

Allstate’s dedication to customer satisfaction, diverse coverage options, and efficient claims process make it a standout choice in the insurance landscape. Their competitive rates, extensive discounts, and commitment to personalized service contribute to their reputation.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Allstate

4.00 (11,413 reviews)
1
July 12, 2024

Kebbeh_Family

Allstate Denied Responsibility-Customer Backed Into Us

In June 2024, our vehicle was proceeding through a parking lot when a pickup truck backed out into the back passenger side. It happened so quickly, my husband had no time to notice - let alone react. Rather than accept full liability for their customer's negligence, Allstate opted to take 80% liability and hold us responsible for the other 20%. They had no police report - police refused to come out. Neither vehicle had a dash cam, and witness...
In June 2024, our vehicle was proceeding through a parking lot when a pickup truck backed out into the back passenger side. It happened so quickly, my husband had no time to notice - let alone react. Rather than accept full liability for their customer's negligence, Allstate opted to take 80% liability and hold us responsible for the other 20%. They had no police report - police refused to come out. Neither vehicle had a dash cam, and witnesses weren't available. Since we couldn't provide either, they decided to go the cheap route. The repairs were $6,000, and they begrudged 20% because they could. There's not enough policing of insurance company practices. We now have a dashcam since it's clear that unscrupulous companies like Allstate are more concerned with keeping their bonuses and profits than making customers 'whole' again. Google this company, check the BBB, and you will see Allstate regularly denies valid claims. The behavior continues unchecked.
3
June 20, 2023

EveC

Always lose arbitrations

I had gotten backed into. Have audio of it. Have video of her driving away with her damage and license. Have him on audio with his phone # and saying her name threatening if we call it into insurance. Allstate still lost the case and I'm out a deductible! In the 90's taxi ran stop sign police report said looked exactly like what happened and Allstate still lost that one too!!! Bye bye Allstate!
0.5
October 17, 2022

Valencia Harris

ALLSTATE INSURANCE

PLEASE DO NOT SUBJECT YOURSELF TO THIS HORRIFIC EXPERIENCE. I wish I had come to this site before made the HUGE mistake of switching my auto insurance and bundling it with Allstate. They were fine as my homeowner\'s plan. I switched my auto coverage in August trying to reduce my auto insurance due to the increase with my previous plan to save money. I paid my policy in full, was mistake #1, In October my Allstate coverage increased by 89.00, I ...
PLEASE DO NOT SUBJECT YOURSELF TO THIS HORRIFIC EXPERIENCE. I wish I had come to this site before made the HUGE mistake of switching my auto insurance and bundling it with Allstate. They were fine as my homeowner\'s plan. I switched my auto coverage in August trying to reduce my auto insurance due to the increase with my previous plan to save money. I paid my policy in full, was mistake #1, In October my Allstate coverage increased by 89.00, I called to get an explanation, to call this a customer service department would be a LIE! There was NO customer services at all, in fact speaking with Juan and Pat was like speaking with a child who had yet to learn how to comprehend, think or articulate. They simply read the document I had in hand to me as if I couldn\'t read even though I told them I have it, but it doesn\'t give an explanation of why the increase took place. The only response I received from either of them was insults Pat told me I could cancel my coverage as if she didn\'t care, Juan told me nothing. I am so disheartened cause I will need to start looking for other coverage and it seems like the staff these establishments are hiring are inept and inadequate they aren\'t able to function. They won\'t let you speak with a supervisor, one rattled paper in the phone to get me off of the phone. They ar enasty and purposely unhelpful, I wrote Allstste on line and never received a response from their customer service.
1
June 4, 2022

Keith_G__

As Discriminatory As You Can Possibly Get

My wife worked at one of Allstate's satellite offices. I proposed to her over the weekend. On Monday, her boss fired her after showing her ring off to a coworker. He took her into his office and explained she was being fired because he "believed in the Bible." My wife and I called Allstate HR at the corporate office and told them what had happened and they told us that because my wife worked at a satellite office, which were owned and run by indi...
My wife worked at one of Allstate's satellite offices. I proposed to her over the weekend. On Monday, her boss fired her after showing her ring off to a coworker. He took her into his office and explained she was being fired because he "believed in the Bible." My wife and I called Allstate HR at the corporate office and told them what had happened and they told us that because my wife worked at a satellite office, which were owned and run by individual people, those satellite offices could be run however they wanted and none of AllStates corporate protections applied. They basically said 'too bad so sad.' A little while later, before we'd had a chance to switch insurance companies yet (a long and tedious process) I got into a car accident. The other driver ran a red light, hitting me and I was sent to the hospital. I'm a transgender man and was literally about to change my legal name within a few days. I called Allstate to file the claim and asked that they use my new legal name. They said they couldn't because it wouldn't be official for a few days. I said 'fine, I'll call back in a few days." They then threatened me and told me if I didn't file "RIGHT NOW" they wouldn't take care of my claim. I was then forced to give my statement while being deadnamed and misgendered the entire time. Believe it or not this story it gets worse. So months go by. MONTHS. The insurance that was paying for a rental car runs out. I still have no reimebursment so I cannot buy a new car (mine was totaled.) I'm bein harassed by the bank over my car note, which obviously I wasn't paying since my car was totaled and Allstate was SUPPOSED to reimburse me for nearly everything. I had excellent coverage and excellent credit. I'm in constant contact with them. E-mails, phone calls, more e-mail, more phone calls. Every. Single. Day. And they will not give me the money. Excuse after excuse, and I'm deadnamed and misgendered every single time. Even though now my legal name has changed, they insisted on putting my dead name and wrong gender on the original report. So now people are VERY confused when they talk to me, hearing my deep masculine voice and seeing my pretty feminine name on paper. THANKS ALLSTATE! I was humiliated, endlessly, every day for over NINE MONTHS. Meanwhile, my wife is driving me to and from work because the insurance covering the rental car ran out months ago. My credit is being destroyed because I have no insurance money to buy a new car or pay the bank for the old car fee with, and I'm still recovering physically from the crash. I end up getting a lawyer and I told them "give me my money you've owed me for over 9 months now by tomorrow or I'm suing you." Magically, the next day, all the money was released. Allstate put me through a [REDACTED WORD] I cannot describe properly on this complaint. I never imagined in all my life how much hardship and hurt an insurance company could truly cause. Stay away. Far FAR away.
1
February 15, 2022

brenda_trammell

RUDE CUSTOMER SERVICE AND SCAMMERS!!!

worse insurance EVER !!! STAY AWAY !!!and i have had a few RUDE CUSTOMER SERVICE AND SCAMMERS MY PAYMENT FOR THE MONTH WAS A 100.00 MORE AND 1ST CS PERSON TRY TO TELL ME OVER SOME PAPER WORK THAT I GOT AND DIDNT SIGN, NEVER HAPPEN!! AND THE STUPID LADY I TALK TO NEXT TOLD ME IT WENT UP FOR TALKING IT OFF OF AUTO PAY WTH [REDACTED]
1
February 11, 2022

Akiraw1_

The worst insurance ever

Absolutely the worst insurance company ever complete liars scammers and they charge a ridiculous price….Liberty mutual is the best route if you ask me
1
January 6, 2022

pirish101

Way overpriced! Will scam you if you cancel!

After shopping around I found a policy that was 1/3 the cost (Literally 1/3 the cost) and cancelled. After canceling I was charged 30% of the yearly fee after only having insurance for 13 days. Total scam hidden in the fine print.
1
January 2, 2022

Carolyn0022

Untrained and Ignorant CS Team and Managers

All the customer service reps and their managers are ignorant. They will have me scenarios on how they are not liable for the damages. I called many times and talked with many people there. All are stupid and unhelpful!! Stay away
1
December 17, 2021

Allstate_Sucks_in_CA

Allstate SUCKS

Horrible experience! I've been with Allstate 18 years, time to change companies, they suck. Filed an auto claim 5 months ago, car has yet to be repaired. Allstate has provided every excuse from repair shop isn't listed as preferred supplier, even though Allstate provided me with the shop contacts to billing issues with subcontractors with the shop. Now I'm told the estimate that was done 2 months ago wasn't done correctly and another adjuster has...
Horrible experience! I've been with Allstate 18 years, time to change companies, they suck. Filed an auto claim 5 months ago, car has yet to be repaired. Allstate has provided every excuse from repair shop isn't listed as preferred supplier, even though Allstate provided me with the shop contacts to billing issues with subcontractors with the shop. Now I'm told the estimate that was done 2 months ago wasn't done correctly and another adjuster has to look at it. Funny, Allstate knows how to cash my check every month. Too many insurance companies out there to pay for crap experiences like this, go someplace else.
3
August 9, 2021

Shaytys50_

Unprofessional Agent

My experience with the agent that handled my uninsured Motorist bodily injury claim. The Agent was very rude, she was very unprofessional, I was in a bad accident on 4-22-2021, I wasn’t the cause of the accident. Someone hit me while I was sitting at a red light. Hit me from the back. And the driver drove off, so I reported the accident to My!!! Insurance Company!!! Allstate! I been A Customer of Allstate for over 8 years! And the way I was t...
My experience with the agent that handled my uninsured Motorist bodily injury claim. The Agent was very rude, she was very unprofessional, I was in a bad accident on 4-22-2021, I wasn’t the cause of the accident. Someone hit me while I was sitting at a red light. Hit me from the back. And the driver drove off, so I reported the accident to My!!! Insurance Company!!! Allstate! I been A Customer of Allstate for over 8 years! And the way I was treated by the one Agent! She has know customer service skills. Her name is [REDACTED NAME].
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<h3>Allstate Northbrook Indemnity Company Monthly Auto Insurance Rates</h3>
<h3>Allstate Northbrook Indemnity Company Monthly Auto Insurance Rates</h3>