Allstate Property and Casualty Insurance Company Review (2024)

Allstate Property and Casualty Insurance Company, a prominent player in the insurance industry, offers a diverse range of coverage options, from auto to home, ensuring tailored protection with streamlined claims, an A+ rating, and enticing discounts, solidifying its position as a top choice for comprehensive and reliable insurance.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
4.0
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Allstate Property and Casualty Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Wide range of insurance options
  • Exceptional customer service
  • Streamlined claims process
  • Customizable coverage plans
  • Attractive discounts for policyholders

Cons

  • Premiums can be higher compared to some competitors
  • Limited availability in certain regions
  • Additional policy features may come with extra costs

In this comprehensive guide, we explore the offerings and benefits of Allstate Property and Casualty Insurance Company, a prominent player in the insurance industry. Delving into a range of coverage options including auto, home, renter’s, condo, and umbrella insurance, we uncover tailored protection plans designed to meet individual needs.

Backed by an A+ A.M. Best rating, Allstate excels in delivering exceptional service, streamlined claims processing, and an array of customizable coverage choices.

With attractive discounts that reward responsible behavior, Allstate stands as a reliable partner in safeguarding what matters most to you. From comprehensive overviews to customer reviews, this guide highlights why Allstate remains a trusted name in insurance.

allstate Insurance Coverage Options

Allstate Property and Casualty Insurance Company provides a comprehensive range of coverage options to meet various needs and circumstances. These coverage options ensure that you’re protected from a wide array of risks and uncertainties. Here are the coverage options offered by Allstate:

  • Auto insurance: Allstate’s auto insurance policies offer coverage for bodily injury and property damage liability, collision, comprehensive coverage, medical payments, personal injury protection, uninsured/underinsured motorist coverage, and more.
  • Home insurance: With Allstate’s home insurance, you can safeguard your dwelling, personal belongings, liability, and additional living expenses in case of damage or theft. Coverage includes protection against perils like fire, theft, vandalism, and natural disasters.
  • Renter’s insurance: Even as a renter, your personal belongings are valuable. Allstate’s renter’s insurance covers your possessions in case of theft, damage, or loss due to covered events. It also provides liability coverage in case someone is injured while on your rented property.
  • Condo insurance: Allstate’s condo insurance is tailored for condominium owners, providing coverage for your unit, personal belongings, and liability. It offers protection against perils and situations that condo owners may face.
  • Umbrella insurance: This coverage provides an additional layer of liability protection beyond your standard policies. It helps protect your assets in case you’re sued for damages that exceed the limits of your underlying policies.

With these coverage options, Allstate ensures that you have the flexibility and security you need to face life’s uncertainties with confidence.

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allstate Insurance Rates Breakdown

Driver ProfileAllstate Property and Casualty Insurance CompanyNational Average
Clean Record$185$119
1+ Ticket$225$147
1+ Accident$270$173
DUI$335$209
Poor Credit$318$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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allstate Discounts Available

DiscountAllstate Property and Casualty Insurance Company
Anti Theft10%
Good Student25%
Low Mileage15%
Paperless8%
Safe Driver20%
Senior Driver15%

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Allstate Property and Casualty Insurance Company believes in rewarding responsible behavior and offers a range of discounts that can help you save on your insurance premiums. These discounts make it more affordable to get the coverage you need while enjoying valuable benefits. Here are the discounts offered by Allstate:

  • Safe driving discount: Rewarding you for your good driving habits, this discount offers savings for maintaining a clean driving record without accidents or violations.
  • Multi-policy discount: If you bundle multiple insurance policies with Allstate, such as auto and home insurance, you can enjoy a discount on your premiums for each policy.
  • New car discount: If your vehicle is brand new or relatively new, you may be eligible for a discount that reflects the added safety features and technology in modern cars.
  • Anti-theft device discount: Installing anti-theft devices in your vehicle can earn you a discount, as these devices reduce the risk of theft and damage.
  • Good student discount: Students with good academic records can benefit from this discount, which acknowledges their responsible behavior both on and off the road.
  • Safe Driver Club: By enrolling in Allstate’s Safe Driver Club, you can earn rewards for safe driving, including discounts and cashback.
  • Early signing discount: Planning ahead pays off with this discount, available to those who sign up for an Allstate policy before their current one expires.
  • Automatic payment discount: Opting for automatic payments not only makes managing your premiums easier but can also lead to savings.
  • Full payment discount: Paying your premium in full at the start of your policy term can result in a discounted rate.

These discounts are designed to make insurance coverage more affordable while encouraging and rewarding responsible choices. By taking advantage of these opportunities, you can enjoy the protection you need at a more budget-friendly cost.

How allstate Ranks Among Providers

Allstate Property and Casualty Insurance Company operates in a competitive insurance landscape, where several notable competitors vie for customers’ attention. While Allstate offers a range of insurance solutions, it’s essential to consider the alternatives available in the market. Some of the main competitors of Allstate include:

  • State Farm: State Farm is one of the largest and most well-known insurance providers in the United States. Like Allstate, State Farm offers a diverse array of coverage options, including auto, home, and life insurance. State Farm is known for its extensive network of agents and its emphasis on personalized customer service.
  • Geico: Famous for its memorable advertising campaigns, GEICO is another major player in the insurance industry. It’s particularly recognized for its competitive rates on auto insurance and its user-friendly online platform for policy management.
  • Progressive: Progressive is known for its innovative approach to insurance, including its Snapshot program, which monitors driving behavior to potentially provide discounts. Progressive offers a wide range of insurance types and has a strong focus on online quoting and purchasing.
  • Nationwide: Nationwide is a well-established insurer offering various coverage options, including auto, home, and pet insurance. The company emphasizes its strong customer relationships and a wide range of coverage choices.
  • Liberty Mutual: Liberty Mutual is known for its comprehensive range of insurance products, including auto, home, and renters insurance. It also offers unique features such as accident forgiveness and new car replacement coverage.

These competitors, among others, contribute to a dynamic insurance market, giving consumers diverse choices when it comes to coverage, pricing, and customer experience. As customers consider their insurance needs, understanding the offerings of these competitors can help them make well-informed decisions.

Read more: Allstate Fire and Casualty Insurance Company Review

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Allstate Property and Casualty Insurance Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps).

Allstate Property and Casualty Insurance Company offers a convenient and user-friendly claims process, making it easy for policyholders to file a claim. They provide multiple options for claim submission, including online, over the phone, and through mobile apps. This flexibility allows customers to choose the method that best suits their preferences and needs.

Whether you prefer the convenience of filing a claim online or prefer speaking with a representative over the phone, Allstate aims to streamline the process for a hassle-free experience.

Average Claim Processing Time.

The efficiency of a claims process is crucial for policyholders, and Allstate strives to deliver quick and efficient claim processing. While specific processing times can vary depending on the nature and complexity of the claim, Allstate is known for its commitment to resolving claims promptly.

This ensures that customers receive the support they need when they need it most, helping them get back on track after an unexpected event.

Customer Feedback on Claim Resolutions and Payouts.

Customer feedback plays a significant role in evaluating an insurance company’s performance, especially when it comes to claim resolutions and payouts. Allstate Property and Casualty Insurance Company has garnered a reputation for its dedication to customer satisfaction. Policyholders often provide positive feedback regarding their experiences with Allstate’s claim resolutions and payouts.

This positive feedback reflects the company’s commitment to providing fair and timely compensation to policyholders when they encounter covered losses, further enhancing its reputation as a reliable insurance provider.

Allstate Property and Casualty Insurance Company Digital and Technological Features

Mobile App Features and Functionality.

Allstate offers a robust mobile app that provides policyholders with a range of features and functionalities. The app allows users to manage their insurance policies, access important documents, view billing information, and even file claims directly from their mobile devices.

It also includes helpful tools such as a digital insurance card, roadside assistance request, and a locator to find nearby repair shops or Allstate agencies. The mobile app enhances the overall customer experience by putting essential insurance-related tasks at users’ fingertips.

Online Account Management Capabilities.

In addition to the mobile app, Allstate offers a comprehensive online account management platform. Policyholders can log in to their accounts via the company’s website to access and manage their policies, update personal information, make payments, and track claims.

This online portal provides a convenient way for customers to stay in control of their insurance policies and make necessary changes or updates with ease.

Digital Tools and Resources.

Allstate’s commitment to leveraging technology extends beyond mobile apps and online account management. The company provides various digital tools and resources to help policyholders make informed decisions about their insurance coverage. These resources may include educational articles, calculators to estimate coverage needs, and interactive tools to explore policy options.

By offering these digital resources, Allstate empowers customers to better understand their insurance choices and make selections that align with their unique needs and preferences.

Frequently Asked Questions

What types of insurance does Allstate Property and Casualty Insurance Company offer?

Allstate provides a comprehensive range of insurance options, including auto insurance, home insurance, renter’s insurance, condo insurance, and umbrella insurance.

How does Allstate’s claims process work?

Allstate’s claims process is designed for efficiency and ease. Policyholders can file a claim online, through the mobile app, or by contacting their dedicated agent. The company is committed to guiding customers smoothly through the process.

What benefits does Allstate offer compared to other insurance companies?

Allstate stands out with its personalized coverage, exceptional customer service, streamlined claims process, and a variety of policy options tailored to individual needs. These features make it a reliable choice for those seeking comprehensive and customer-friendly insurance.

What discounts are available to policyholders with Allstate?

Allstate offers several discounts, including safe driving discounts, multi-policy discounts, new car discounts, anti-theft device discounts, and good student discounts. These incentives are designed to make insurance coverage more affordable while rewarding responsible choices.

How does Allstate’s umbrella insurance work?

Allstate’s umbrella insurance provides an extra layer of liability coverage beyond standard policies. It offers financial protection in case of lawsuits or liability claims that exceed the limits of other policies, providing additional security for policyholders.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Allstate

4.00 (11,413 reviews)
1
July 12, 2024

Kebbeh_Family

Allstate Denied Responsibility-Customer Backed Into Us

In June 2024, our vehicle was proceeding through a parking lot when a pickup truck backed out into the back passenger side. It happened so quickly, my husband had no time to notice - let alone react. Rather than accept full liability for their customer's negligence, Allstate opted to take 80% liability and hold us responsible for the other 20%. They had no police report - police refused to come out. Neither vehicle had a dash cam, and witness...
In June 2024, our vehicle was proceeding through a parking lot when a pickup truck backed out into the back passenger side. It happened so quickly, my husband had no time to notice - let alone react. Rather than accept full liability for their customer's negligence, Allstate opted to take 80% liability and hold us responsible for the other 20%. They had no police report - police refused to come out. Neither vehicle had a dash cam, and witnesses weren't available. Since we couldn't provide either, they decided to go the cheap route. The repairs were $6,000, and they begrudged 20% because they could. There's not enough policing of insurance company practices. We now have a dashcam since it's clear that unscrupulous companies like Allstate are more concerned with keeping their bonuses and profits than making customers 'whole' again. Google this company, check the BBB, and you will see Allstate regularly denies valid claims. The behavior continues unchecked.
3
June 20, 2023

EveC

Always lose arbitrations

I had gotten backed into. Have audio of it. Have video of her driving away with her damage and license. Have him on audio with his phone # and saying her name threatening if we call it into insurance. Allstate still lost the case and I'm out a deductible! In the 90's taxi ran stop sign police report said looked exactly like what happened and Allstate still lost that one too!!! Bye bye Allstate!
0.5
October 17, 2022

Valencia Harris

ALLSTATE INSURANCE

PLEASE DO NOT SUBJECT YOURSELF TO THIS HORRIFIC EXPERIENCE. I wish I had come to this site before made the HUGE mistake of switching my auto insurance and bundling it with Allstate. They were fine as my homeowner\'s plan. I switched my auto coverage in August trying to reduce my auto insurance due to the increase with my previous plan to save money. I paid my policy in full, was mistake #1, In October my Allstate coverage increased by 89.00, I ...
PLEASE DO NOT SUBJECT YOURSELF TO THIS HORRIFIC EXPERIENCE. I wish I had come to this site before made the HUGE mistake of switching my auto insurance and bundling it with Allstate. They were fine as my homeowner\'s plan. I switched my auto coverage in August trying to reduce my auto insurance due to the increase with my previous plan to save money. I paid my policy in full, was mistake #1, In October my Allstate coverage increased by 89.00, I called to get an explanation, to call this a customer service department would be a LIE! There was NO customer services at all, in fact speaking with Juan and Pat was like speaking with a child who had yet to learn how to comprehend, think or articulate. They simply read the document I had in hand to me as if I couldn\'t read even though I told them I have it, but it doesn\'t give an explanation of why the increase took place. The only response I received from either of them was insults Pat told me I could cancel my coverage as if she didn\'t care, Juan told me nothing. I am so disheartened cause I will need to start looking for other coverage and it seems like the staff these establishments are hiring are inept and inadequate they aren\'t able to function. They won\'t let you speak with a supervisor, one rattled paper in the phone to get me off of the phone. They ar enasty and purposely unhelpful, I wrote Allstste on line and never received a response from their customer service.
1
June 4, 2022

Keith_G__

As Discriminatory As You Can Possibly Get

My wife worked at one of Allstate's satellite offices. I proposed to her over the weekend. On Monday, her boss fired her after showing her ring off to a coworker. He took her into his office and explained she was being fired because he "believed in the Bible." My wife and I called Allstate HR at the corporate office and told them what had happened and they told us that because my wife worked at a satellite office, which were owned and run by indi...
My wife worked at one of Allstate's satellite offices. I proposed to her over the weekend. On Monday, her boss fired her after showing her ring off to a coworker. He took her into his office and explained she was being fired because he "believed in the Bible." My wife and I called Allstate HR at the corporate office and told them what had happened and they told us that because my wife worked at a satellite office, which were owned and run by individual people, those satellite offices could be run however they wanted and none of AllStates corporate protections applied. They basically said 'too bad so sad.' A little while later, before we'd had a chance to switch insurance companies yet (a long and tedious process) I got into a car accident. The other driver ran a red light, hitting me and I was sent to the hospital. I'm a transgender man and was literally about to change my legal name within a few days. I called Allstate to file the claim and asked that they use my new legal name. They said they couldn't because it wouldn't be official for a few days. I said 'fine, I'll call back in a few days." They then threatened me and told me if I didn't file "RIGHT NOW" they wouldn't take care of my claim. I was then forced to give my statement while being deadnamed and misgendered the entire time. Believe it or not this story it gets worse. So months go by. MONTHS. The insurance that was paying for a rental car runs out. I still have no reimebursment so I cannot buy a new car (mine was totaled.) I'm bein harassed by the bank over my car note, which obviously I wasn't paying since my car was totaled and Allstate was SUPPOSED to reimburse me for nearly everything. I had excellent coverage and excellent credit. I'm in constant contact with them. E-mails, phone calls, more e-mail, more phone calls. Every. Single. Day. And they will not give me the money. Excuse after excuse, and I'm deadnamed and misgendered every single time. Even though now my legal name has changed, they insisted on putting my dead name and wrong gender on the original report. So now people are VERY confused when they talk to me, hearing my deep masculine voice and seeing my pretty feminine name on paper. THANKS ALLSTATE! I was humiliated, endlessly, every day for over NINE MONTHS. Meanwhile, my wife is driving me to and from work because the insurance covering the rental car ran out months ago. My credit is being destroyed because I have no insurance money to buy a new car or pay the bank for the old car fee with, and I'm still recovering physically from the crash. I end up getting a lawyer and I told them "give me my money you've owed me for over 9 months now by tomorrow or I'm suing you." Magically, the next day, all the money was released. Allstate put me through a [REDACTED WORD] I cannot describe properly on this complaint. I never imagined in all my life how much hardship and hurt an insurance company could truly cause. Stay away. Far FAR away.
1
February 15, 2022

brenda_trammell

RUDE CUSTOMER SERVICE AND SCAMMERS!!!

worse insurance EVER !!! STAY AWAY !!!and i have had a few RUDE CUSTOMER SERVICE AND SCAMMERS MY PAYMENT FOR THE MONTH WAS A 100.00 MORE AND 1ST CS PERSON TRY TO TELL ME OVER SOME PAPER WORK THAT I GOT AND DIDNT SIGN, NEVER HAPPEN!! AND THE STUPID LADY I TALK TO NEXT TOLD ME IT WENT UP FOR TALKING IT OFF OF AUTO PAY WTH [REDACTED]
1
February 11, 2022

Akiraw1_

The worst insurance ever

Absolutely the worst insurance company ever complete liars scammers and they charge a ridiculous price….Liberty mutual is the best route if you ask me
1
January 6, 2022

pirish101

Way overpriced! Will scam you if you cancel!

After shopping around I found a policy that was 1/3 the cost (Literally 1/3 the cost) and cancelled. After canceling I was charged 30% of the yearly fee after only having insurance for 13 days. Total scam hidden in the fine print.
1
January 2, 2022

Carolyn0022

Untrained and Ignorant CS Team and Managers

All the customer service reps and their managers are ignorant. They will have me scenarios on how they are not liable for the damages. I called many times and talked with many people there. All are stupid and unhelpful!! Stay away
1
December 17, 2021

Allstate_Sucks_in_CA

Allstate SUCKS

Horrible experience! I've been with Allstate 18 years, time to change companies, they suck. Filed an auto claim 5 months ago, car has yet to be repaired. Allstate has provided every excuse from repair shop isn't listed as preferred supplier, even though Allstate provided me with the shop contacts to billing issues with subcontractors with the shop. Now I'm told the estimate that was done 2 months ago wasn't done correctly and another adjuster has...
Horrible experience! I've been with Allstate 18 years, time to change companies, they suck. Filed an auto claim 5 months ago, car has yet to be repaired. Allstate has provided every excuse from repair shop isn't listed as preferred supplier, even though Allstate provided me with the shop contacts to billing issues with subcontractors with the shop. Now I'm told the estimate that was done 2 months ago wasn't done correctly and another adjuster has to look at it. Funny, Allstate knows how to cash my check every month. Too many insurance companies out there to pay for crap experiences like this, go someplace else.
3
August 9, 2021

Shaytys50_

Unprofessional Agent

My experience with the agent that handled my uninsured Motorist bodily injury claim. The Agent was very rude, she was very unprofessional, I was in a bad accident on 4-22-2021, I wasn’t the cause of the accident. Someone hit me while I was sitting at a red light. Hit me from the back. And the driver drove off, so I reported the accident to My!!! Insurance Company!!! Allstate! I been A Customer of Allstate for over 8 years! And the way I was t...
My experience with the agent that handled my uninsured Motorist bodily injury claim. The Agent was very rude, she was very unprofessional, I was in a bad accident on 4-22-2021, I wasn’t the cause of the accident. Someone hit me while I was sitting at a red light. Hit me from the back. And the driver drove off, so I reported the accident to My!!! Insurance Company!!! Allstate! I been A Customer of Allstate for over 8 years! And the way I was treated by the one Agent! She has know customer service skills. Her name is [REDACTED NAME].
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<h3>Allstate Property and Casualty Insurance Company Monthly Auto Insurance Rates</h3>
<h3>Allstate Property and Casualty Insurance Company Monthly Auto Insurance Rates</h3>