American Family Life Assurance Company of Columbus (Aflac) Review (2024)

Discover peace of mind with American Family Life Assurance Company of Columbus (Aflac), specializing in supplemental insurance, Aflac stands as a reliable partner, offering tailored coverage, direct benefits, and prompt claims processing to bridge gaps in traditional insurance, ensuring financial security during unexpected events.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked

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American Family Life Assurance Company of Columbus (AFLAC)

Average Monthly Rate For Good Drivers

$172

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • The comprehensive range of supplemental insurance policies.
  • Customizable coverage options for policyholders.
  • Direct payment of benefits to policyholders.
  • No medical exam is required for enrollment in most policies.
  • Transparent communication and prompt claims processing.

Cons

  • Limited focus on traditional auto insurance (specializes in supplemental insurance).
  • Not applicable for individuals seeking standalone auto insurance coverage.
  • Policies may not cover all aspects of traditional health and auto insurance.

In the realm of securing financial well-being and safeguarding against life’s uncertainties, the American Family Life Assurance Company of Columbus (AFLAC) emerges as a reliable partner. This comprehensive article delves into AFLAC’s exceptional offerings, ranging from cancer and life insurance to disability and vision coverage.

Unveiling a commitment to transparency and customer-centricity, AFLAC provides tailor-made policies that bridge gaps in traditional insurance, delivering direct payment benefits to policyholders.

Through a focus on simplicity, prompt claims processing, and a range of advantageous features, AFLAC emerges as a pioneer in supplemental insurance, ready to empower individuals and families with the financial support they need during unexpected health-related events.

Aflac Insurance Coverage Options

AFLAC offers a diverse range of coverage options that cater to various aspects of life and health. These coverage options provide individuals and families with financial protection during unforeseen circumstances. Here are the coverage options offered by AFLAC:

  • Cancer insurance: AFLAC’s cancer insurance provides crucial support by offering coverage for cancer treatments, medical expenses, and related costs, helping policyholders navigate the financial challenges that often accompany a cancer diagnosis.
  • Life insurance: AFLAC’s life insurance policies offer a safety net for loved ones by providing a lump-sum benefit in the event of the policyholder’s passing. This benefit can help cover funeral expenses, outstanding debts, and provide financial support for the family’s future.
  • Accident insurance: AFLAC’s accident insurance is designed to provide coverage for medical expenses, hospital stays, and other costs associated with accidental injuries. This coverage helps alleviate the financial strain that can result from unexpected accidents.
  • Disability insurance: AFLAC’s disability insurance offers income replacement in case the policyholder becomes disabled due to a covered illness or injury. This coverage ensures that individuals and families can maintain their financial stability even if they are unable to work.
  • Dental insurance: AFLAC’s dental insurance provides coverage for routine dental care, including check-ups, cleanings, and procedures such as fillings and extractions. This coverage supports overall oral health and reduces the financial burden of dental expenses.
  • Vision insurance: AFLAC’s vision insurance covers eye care services, including eye exams, prescription glasses, and contact lenses. This coverage ensures that policyholders can maintain good vision health without worrying about the cost of eye care.

Each of these coverage options is tailored to address specific needs and potential challenges that individuals and families may face. AFLAC’s commitment to providing customizable coverage allows policyholders to select the options that best suit their unique circumstances, providing them with peace of mind and financial security.

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Aflac Insurance Rates Breakdown

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Driver ProfileAmerican Family Life Assurance Company of ColumbusNational Average
Clean Record$150$119
1+ Ticket$170$147
1+ Accident$190$173
DUI$210$209
Poor Credit$258$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Aflac Discounts Available

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DiscountAmerican Family Life Assurance Company of Columbus (AFLAC)
Anti Theft8%
Good Student11%
Low Mileage9%
Paperless6%
Safe Driver10%
Senior Driver14%

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AFLAC provides various discounts to enhance the value of its insurance offerings and make them even more accessible to policyholders. These discounts are designed to reward responsible behavior and encourage proactive steps toward maintaining a healthy and secure lifestyle. Here are the discounts offered by AFLAC:

  • Multi-policy discount: AFLAC offers a discount to individuals who choose to bundle multiple insurance policies. By consolidating coverage under AFLAC, policyholders can enjoy cost savings while benefiting from comprehensive protection across different areas of their lives.
  • Healthy lifestyle discount: AFLAC recognizes and rewards policyholders who prioritize their health and well-being. Those who actively engage in healthy lifestyle choices, such as regular exercise, balanced nutrition, and routine health check-ups, can qualify for this discount, contributing to lower insurance premiums.
  • Safe driving discount: While AFLAC primarily focuses on supplemental insurance rather than auto insurance, it acknowledges the importance of safe driving habits. Policyholders who demonstrate responsible behavior on the road may be eligible for this discount, highlighting AFLAC’s commitment to promoting safety.
  • Enrollment discount: AFLAC often offers discounts to individuals who enroll in their policies early or during specific enrollment periods. This incentivizes proactive planning and ensures that policyholders can secure coverage at a more favorable rate.
  • Family discount: AFLAC recognizes the significance of family protection. Families that choose to insure multiple family members through AFLAC may be eligible for a family discount, making comprehensive coverage more affordable for everyone.
  • Employer-sponsored discount: AFLAC collaborates with employers to offer insurance options as part of employee benefits packages. This partnership often results in discounted rates for employees, extending the benefits of AFLAC coverage to a broader audience.

These discounts reflect AFLAC’s commitment to providing value beyond just insurance coverage. By offering opportunities for cost savings and rewards, AFLAC encourages individuals and families to proactively manage their health, financial security, and well-being.

How Aflac Ranks Among Providers

In the realm of supplemental insurance and financial protection, the American Family Life Assurance Company of Columbus (AFLAC) faces competition from several reputable players in the insurance industry. These competitors also offer various forms of insurance coverage and financial services to individuals and families. Some of AFLAC’s main competitors include:

  • Colonial Life: Colonial Life is a well-established provider of voluntary benefits and workplace insurance solutions. They offer a range of supplemental insurance options, including accident, disability, life, and critical illness coverage. Similar to AFLAC, Colonial life & accident insurance company specializes in offering supplementary financial assistance beyond conventional insurance coverage.
  • Allstate Benefits: Allstate Benefits offers voluntary benefits and workplace insurance plans that cover a wide range of needs, such as accident, critical illness, and disability insurance. They aim to provide comprehensive coverage to individuals and families, similar to AFLAC’s approach.
  • MetLife: MetLife is a global insurance giant that provides a variety of insurance and financial products, including life insurance, dental insurance, and disability insurance. They offer options for individuals and employers, catering to different insurance needs.
  • Guardian Life: Guardian Life is known for offering life insurance, dental insurance, and disability insurance. They emphasize a customer-centric approach and a wide array of coverage options, which aligns with AFLAC’s commitment to customization.
  • Prudential: Prudential is a prominent insurance company that offers a range of insurance products, including life insurance, health insurance, and retirement solutions. While they have a broader scope, their life and health insurance offerings compete with aspects of AFLAC’s portfolio.
  • Aetna: Aetna, a subsidiary of CVS Health, provides health insurance and related services. They offer a comprehensive range of health coverage options that may overlap with certain aspects of AFLAC’s supplemental insurance offerings.

These competitors contribute to a dynamic marketplace where individuals and families have options to choose from when seeking financial protection and insurance coverage. AFLAC distinguishes itself through its focus on supplemental insurance, customizable policies, and direct payment of benefits, setting it apart in the realm of specialized coverage.

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American Family Life Assurance Company of Columbus (AFLAC) Claims Process

Ease of Filing a Claim

American Family Life Assurance Company of Columbus (AFLAC) offers various convenient options for filing claims.

Customers can choose to file their claims online through the company’s user-friendly website, over the phone by speaking with a knowledgeable customer service representative, or even via AFLAC’s mobile app. This flexibility in the claims filing process ensures that policyholders can select the method that best suits their preferences and needs.

Average Claim Processing Time

AFLAC is committed to providing prompt claim processing services. On average, the company strives to process claims efficiently, and the exact processing time may vary depending on the complexity of the claim. However, policyholders generally experience reasonable processing times, helping them receive their benefits in a timely manner when they need them the most.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is crucial when evaluating an insurance company’s performance in handling claims.

AFLAC has received positive reviews from many policyholders regarding its claim resolutions and payout processes. Customers have appreciated the company’s transparency and responsiveness when addressing their claims, which has contributed to a higher level of satisfaction with the company’s services.

American Family Life Assurance Company of Columbus (AFLAC) Digital and Technological Features

Mobile App Features and Functionality

AFLAC’s mobile app offers a range of features and functionality designed to enhance the user experience.

Policyholders can easily file claims, check the status of their existing claims, and access their policy information conveniently from their mobile devices. The app also provides valuable resources, such as educational materials and tools to help users make informed decisions about their insurance coverage.

Online Account Management Capabilities

AFLAC provides robust online account management capabilities through its website. Policyholders can log in to their accounts to review and manage their policies, update personal information, and make premium payments securely. The intuitive online platform ensures that customers have easy access to their policy details and can make necessary adjustments whenever needed.

Digital Tools and Resources

AFLAC understands the importance of offering digital tools and resources to help policyholders navigate the complexities of insurance.

The company provides a range of digital resources, including calculators, FAQs, and informative articles, to assist customers in understanding their policies and making informed decisions. These digital tools empower policyholders to take control of their insurance coverage and financial well-being.

Frequently Asked Questions

Can I customize my AFLAC policy based on my family’s needs?

Absolutely. AFLAC offers customizable coverage options, allowing you to tailor your insurance policy to match your family’s unique requirements and financial goals.

How does AFLAC differ from traditional insurance providers?

AFLAC specializes in supplemental insurance, which complements traditional insurance by filling gaps and providing direct cash benefits to policyholders. Traditional insurance often covers specific aspects, while AFLAC’s focus is on additional financial support during unexpected events.

Do AFLAC policies replace traditional health or auto insurance?

No, AFLAC policies are designed to supplement existing insurance coverage. They provide cash benefits that can be used to cover various expenses, but they do not replace comprehensive health or auto insurance plans.

How quickly are AFLAC claims processed?

AFLAC is known for its prompt claims processing. The company aims to process claims quickly, ensuring that policyholders receive the financial assistance they need in a timely manner.

Are medical exams required to enroll in AFLAC policies?

In most cases, AFLAC policies do not require a medical exam for enrollment. This simplifies the enrollment process and makes it more accessible to individuals seeking coverage.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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