American International Insurance Company: Customer Ratings & Reviews [2025]
American International Insurance Company (AIG) continues to be your trusted source for comprehensive insurance coverage, protecting what matters most with a legacy of expertise and innovation.
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Table of Contents
Table of Contents
Licensed Insurance Agent
Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.
Tim Bain
Licensed Insurance Agent & Agency Owner
Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...
Tracey L. Wells
Updated April 2024
American International Insurance Company (AIG) is a leading insurance provider with a strong history and global presence. With a mission to provide comprehensive coverage options for life, property, casualty, and specialty insurance, AIG offers competitive pricing and responsive customer service. While their average annual rates are reasonable, discounts may not be applicable to all customers, and availability may vary by state. Overall, AIG is a reputable insurance company with a low complaint level and customizable coverage options for individuals and businesses. With its pros and cons carefully considered, AIG is a trusted choice for insurance needs.
What You Should Know About American International Group, Inc. (AIG)
Company Contact Information:
- Website: www.aig.com
- Phone: 1-800-888-2452
- Mailing Address: American International Group, Inc., 175 Water Street, New York, NY 10038
Related Parent or Child Companies: AIG is the parent company of multiple subsidiaries, including AIG Property Casualty and AIG Life & Retirement. (For more information, read our “AIG Property Casualty Company Review“).
Financial Ratings:
- A.M. Best Rating: A (Excellent)
- Standard & Poor’s Rating: A+ (Strong)
- Moody’s Rating: A2 (Good)
Customer Service Ratings: AIG has a responsive customer service team available 24/7, with positive customer reviews for their prompt and helpful assistance.
Claims Information: AIG provides a streamlined claims handling process, with online and phone options for reporting claims. The company aims to settle claims fairly and efficiently, but the processing time may vary based on individual circumstances.
Company Apps: AIG offers a mobile app called “AIG Mobile” which allows customers to access their policy information, report claims, and request assistance on-the-go. The app is available for download on both iOS and Android devices. (For more information, read our “AIG Assurance Company Review“).
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American International Group, Inc. (AIG) Insurance Coverage Options
At AIG, we understand that life is full of uncertainties, and that’s why we’ve crafted a suite of insurance offerings to provide you with peace of mind in every aspect. Our commitment to safeguarding what matters most to you extends across various domains, ensuring that you’re covered no matter the twists and turns life may bring.
- Auto Insurance: AIG offers comprehensive coverage for personal and commercial vehicles, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and more. They also offer optional add-ons such as rental car coverage, roadside assistance, and gap coverage.
- Home Insurance: AIG provides coverage for homeowners, including dwelling coverage, personal property coverage, liability coverage, and additional living expenses coverage. They also offer optional coverage for valuable items, flood insurance, and earthquake insurance.
- Life Insurance: AIG offers various types of life insurance, including term life insurance, whole life insurance, and universal life insurance, to provide financial protection to individuals and their families in the event of death or disability.
- Property Insurance: AIG offers property insurance coverage for commercial properties, including office buildings, retail spaces, industrial properties, and more. Coverage options may include property damage, business interruption, general liability, and more.
- Casualty Insurance: AIG offers casualty insurance coverage for businesses, including general liability, product liability, professional liability, workers’ compensation, and more.
- Specialty Insurance: AIG provides specialty insurance coverage for unique risks, such as aviation insurance, marine insurance, cyber insurance, and more, tailored to the specific needs of businesses and individuals.
Coverage options may vary by state and policy, and it’s important to consult with AIG directly to determine the coverage options that best suit individual needs and requirements. (For more information, read our “AIG Specialty Insurance Company Review“).
Read more: American Fire and Casualty Company: Customer Ratings & Reviews
American International Group, Inc. (AIG) Insurance Rates Breakdown
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| Driver Profile | American International Insurance Company | National Average |
|---|---|---|
| Clean Record | $200 | $119 |
| 1+ Ticket | $240 | $147 |
| 1+ Accident | $300 | $173 |
| DUI | $370 | $209 |
| Poor Credit | $344 | $205 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
American International Group, Inc. (AIG) Discounts Available
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| Discount | American International Insurance Company |
|---|---|
| Anti Theft | 10% |
| Good Student | 15% |
| Low Mileage | 13% |
| Paperless | 9% |
| Safe Driver | 20% |
| Senior Driver | 10% |
At AIG, we believe in rewarding our valued customers with more than just comprehensive coverage. We’ve designed a range of discounts that not only provide financial benefits but also recognize your commitment to safety, responsibility, and loyalty. Explore the exclusive discounts tailored to enhance your insurance experience:
- Multi-Policy Discount: Customers who bundle multiple insurance policies, such as auto and home insurance, with AIG may be eligible for a multi-policy discount, helping them save on their overall premiums.
- Safe Driver Discount: AIG offers discounts to drivers who have a clean driving record and have not been involved in any at-fault accidents or received any traffic violations for a certain period of time.
- Good Student Discount: AIG provides discounts to students who maintain good grades, typically a B average or higher, in school.
- Anti-Theft Discount: Customers who have installed anti-theft devices in their vehicles, such as alarms or tracking systems, may qualify for an anti-theft discount with AIG.
- Safety Features Discount: AIG offers discounts for vehicles equipped with safety features such as airbags, anti-lock brakes, and electronic stability control.
- Renewal Discount: AIG provides discounts to loyal customers who renew their policies with them, rewarding their continued business.
- Payment Discounts: AIG offers discounts for customers who choose to pay their premiums in full, upfront, or enroll in automatic payment options.
Discounts may vary by state and policy, and not all customers may qualify for all discounts. It’s important to check with AIG directly to determine eligibility and availability of discounts.
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How American International Group, Inc. (AIG) Ranks Among Providers
In the vast landscape of insurance providers, several key players stand out for their diverse offerings and commitment to customer satisfaction. Let’s take a closer look at some prominent names in the industry:
- Allstate: Allstate is a well-known insurance company that offers a wide range of insurance products, including auto, home, life, and business insurance. They have a strong presence in the United States and are known for their extensive network of local agents.
- State Farm: State Farm is another major competitor of AIG, offering a range of insurance products such as auto, home, life, and business insurance. They are known for their personalized service and comprehensive coverage options.
- Liberty Mutual: Liberty Mutual is a global insurance company that provides various insurance products, including auto, home, life, and business insurance. They are known for their focus on customer service and offer customizable coverage options.
- Travelers: Travelers is a leading insurance company that offers a wide range of insurance products for individuals and businesses, including auto, home, and business insurance. They are known for their strong financial ratings and diverse coverage options.
- Chubb: Chubb is a global insurance company that specializes in providing insurance coverage for high-net-worth individuals and businesses. They offer a range of insurance products, including property, liability, and specialty insurance.
- Progressive: Progressive is a well-known insurance company that offers auto, home, and business insurance. They are known for their competitive rates and innovative use of technology, such as their usage-based auto insurance program.
The competitive landscape of the insurance industry may vary by region and market conditions, and it’s important to conduct thorough research and comparison to determine the specific competitors of AIG in a particular market.
Frequently Asked Questions
How can I contact AIG for inquiries or to file a claim?
AIG provides 24/7 customer support through various channels, including phone, email, and online chat. You can also file a claim through their website or mobile app.
Does AIG offer coverage for businesses or commercial properties?
Yes, AIG offers a range of commercial insurance products tailored for businesses of all sizes, including property and casualty insurance, liability insurance, and specialty coverages.
Can I customize my insurance coverage with AIG?
Yes, AIG offers customizable insurance coverage options to meet the specific needs of individuals and businesses, allowing you to tailor your coverage based on your unique requirements.
Can I manage my insurance policies online with American International Group, Inc. (AIG)?
Yes, AIG typically offers online account management for policyholders, allowing them to view and manage their policies online.
Are international travel insurance options available from American International Group, Inc. (AIG)?
Yes, AIG provides travel insurance options for individuals traveling internationally, offering coverage for medical emergencies, trip cancellations, and more.
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