American Security Insurance Company: Customer Ratings & Reviews [2024]

American Security Insurance Company is a corporate subsidiary of Assurant Solutions. It offers a variety of coverage types including home, auto, and business insurance, as well as life insurance and other coverages. Their coverage is available across the country, and their ratings are about average for complaints, customer service, etc.

Is American Security Insurance Company right for you? Only you can decide. When you’re looking for insurance coverage, you should always shop around, compare rates, and check customer satisfaction ratings to help you decide on the right company for your needs.

What You Should Know About American Security Insurance Company

The headquarters for the American Security Insurance Company is in Atlanta, GA, and the company has been in business since the early 1980s. It is a corporate subsidiary of Assurant Solutions, along with a number of other insurance companies.

Keep reading to learn more about the company, their rates, complaint history, and more.

American Security Insurance Company Insurance Coverage Options

American Security Insurance Company insurance plans include:

• Auto
• Boat
• Business
• Health
• Home
• Flood
• Life

Depending on your needs, you may or may not require more than one coverage type (if you do, bundling coverage types with the same company can often help lower your rates).

For example, if you live in an area where hurricanes or flooding are a problem, American Security Insurance Company flood insurance may be an option to add to your homeowners insurance policy.

What is the availability of American Security Insurance Company?

You can find American Security Insurance Company in California and American Security in New York is also an option. In fact, as a subsidiary of Assurant Solutions, you can find insurance coverage from American Security Company in most states across the country, whether you’re looking for American Security life insurance, homeowners insurance, or other coverage types.

In addition to Atlanta, there is an American Security Insurance Company office in Miami, Florida.

American Security Insurance Company Insurance Rates Breakdown

Understanding the factors that influence insurance costs is crucial for making informed decisions when selecting coverage. American Security Insurance Company, like any insurance provider, takes various factors into account when determining premiums. Here are key considerations:

Factors Influencing Insurance Costs:

• Type of Coverage: Different types of coverage (auto, boat, flood, homeowners) come with varying risk profiles, impacting premium rates.
• Coverage Limits and Deductibles: Higher coverage limits and lower deductibles generally result in higher premiums, while lower coverage limits and higher deductibles can lower costs.
• Policyholder’s Driving Record: For auto insurance, a clean driving record often leads to lower premiums, while accidents or traffic violations may increase costs.
• Credit History: In some cases, a policyholder’s credit history can impact insurance rates, with better credit often correlated with lower premiums.
• Location: Geographic location influences insurance costs. Areas prone to natural disasters or high crime rates may incur higher premiums.
• Vehicle or Property Type: The make and model of a vehicle or the type of property being insured can affect costs. High-value items typically result in higher premiums.
• Discount Eligibility: Taking advantage of available discounts, such as multi-policy, good driver, or safety course discounts, can significantly reduce insurance costs.
• Claims History: A history of frequent claims may lead to higher premiums as it signals a higher risk for the insurance provider.
• Age and Gender: Younger and less experienced drivers may face higher auto insurance premiums. Gender may also be a factor in some regions.
• Occupation: Certain occupations may be associated with lower risk, potentially resulting in lower insurance costs.
• Home Safety Features: Installing safety features in a home, such as security systems or fire alarms, can lead to discounts on homeowners insurance.
• Policy Term: The length of the insurance policy term can impact costs. Longer-term policies may offer stability but could have higher upfront costs.

American Security Insurance Company Discounts Available

American Security Insurance Company recognizes the importance of providing cost-effective insurance solutions. Here are some key discounts and savings opportunities available to policyholders:

• Multi-Policy Discount: Combine your auto, boat, flood, or homeowners insurance policies with American Security Insurance Company for a multi-policy discount. Enjoy the convenience of comprehensive coverage while reducing your overall insurance costs.
• Good Driver Discounts: American Security Insurance Company rewards safe drivers with discounts. If you have a clean driving record and maintain safe driving habits, you may qualify for significant savings on your auto insurance premiums.
• Home Safety Features Discount: Secure your home and save on homeowners insurance. Install safety features such as security systems, smoke detectors, and fire extinguishers to qualify for discounts that prioritize your home’s safety.
• Claim-Free Discount: Maintain a claim-free history, and American Security Insurance Company acknowledges your responsible behavior with a claim-free discount. Enjoy reduced premiums as a reward for your commitment to preventing losses.
• Good Student Discount: If you have a student on your policy who maintains good grades, you may qualify for a good student discount. American Security Insurance Company encourages and rewards academic excellence.
• Safety Course Discounts: Complete an approved safety or defensive driving course, and unlock additional savings on your auto insurance premiums. American Security Insurance Company values policyholders who invest in improving their driving skills.
• Renewal Discounts: Stay loyal to American Security Insurance Company, and enjoy renewal discounts as a token of appreciation. Continuously renewing your policies demonstrates commitment and is recognized with additional savings.
• Discounts for Home Improvements: Make home improvements that enhance safety and security, and qualify for discounts on your homeowners insurance. Upgrading your property not only adds value but also contributes to lowering your insurance costs.

American Security Insurance Company is committed to offering competitive rates and various discounts to help policyholders maximize savings. Contact the company or speak with your insurance agent to explore personalized discount options based on your unique circumstances.

American Security Insurance Company Claims Process

Ease of Filing a Claim

American Security Insurance Company provides multiple channels for filing claims, ensuring a convenient experience for policyholders. Whether online, over the phone, or through mobile apps, the company aims to streamline the claims reporting process.

Average Claim Processing Time

Policyholders can expect efficient and timely claim processing from American Security Insurance Company. The company prioritizes quick resolution and works to minimize the time it takes to assess and settle claims.

Customer Feedback on Claim Resolutions and Payouts

The satisfaction of customers with the claim resolutions and payouts is crucial. American Security Insurance Company values customer feedback to continually improve its claims process. Insights into customer experiences provide valuable information on the effectiveness of the company’s claims handling and payout procedures.

American Security Insurance Company Digital and Technological Features

Mobile App Features and Functionality

American Security Insurance Company offers a user-friendly mobile app with features designed to enhance the overall insurance experience. Policyholders can access and manage their insurance information conveniently through the app, providing a seamless and efficient way to stay connected with their coverage.

Online Account Management Capabilities

The company provides robust online account management capabilities, allowing policyholders to easily view and update their account information. This digital feature enhances accessibility, providing a centralized platform for policy management.

Digital Tools and Resources

American Security Insurance Company invests in digital tools and resources to empower its policyholders. From educational resources to tools for assessing coverage needs, the company strives to offer a comprehensive digital experience that goes beyond traditional insurance services.

By focusing on both the claims process and digital features, American Security Insurance Company aims to provide a well-rounded and customer-centric approach to insurance services.

How American Security Insurance Company Ranks Among Providers

American Security Insurance Company stands as a prominent player in the insurance industry, specializing in auto, boat, flood, and homeowners insurance. To gauge its competitive positioning, let’s conduct a comparative analysis against key competitors.

Competitors:

• Assurant Solutions (Parent Company):
  • Strengths:
    • Financial Stability: Assurant Solutions, the parent company, holds an A+ rating from A.M. Best, indicating a robust financial outlook.
    • Diversified Offerings: Assurant Solutions provides a wide range of insurance products beyond what American Security Insurance Company offers.
  • Weaknesses:
    • Limited Focus: While diverse, the focus on various insurance sectors might dilute specific expertise in certain areas.
• Progressive Corporation:
  • Strengths:
    • Industry Leader: Progressive is a well-established industry leader with a strong market presence.
    • Technological Innovation: Known for leveraging technology, Progressive offers advanced tools like Snapshot for personalized auto insurance rates.
  • Weaknesses:
    • Potentially Higher Premiums: Progressive’s focus on innovation might lead to slightly higher premiums compared to some competitors.
• State Farm:
  • Strengths:
    • Extensive Network: State Farm boasts one of the largest agent networks, providing personalized service to a broad customer base.
    • Established Reputation: A long-standing reputation for reliability and customer service contributes to customer trust.
  • Weaknesses:
    • Potentially Higher Premiums: Similar to Progressive, State Farm’s extensive network may result in slightly higher premiums.

While facing competition from industry giants like Progressive and State Farm, American Security Insurance Company’s commitment to efficiency, specialization, and customer-centric offerings contributes to its competitive edge in the market. Continuous adaptation to industry trends and customer needs will be crucial for maintaining and strengthening this competitive position.

American Security Insurance Company: Insurance Ratings

If you’re looking for insurance coverage, the cost of your coverage may be the most important thing you’re considering. however, there are other factors to keep in mind, that can help differentiate companies.

For example, you want to know that if you have a complaint, it will be resolved efficiently and efficiently. You also want to know whether or not complaints are common for a particular company you’re considering.

To find this information for American Security Insurance Company, we turned to the National Association of Insurance Commissioners (NAIC) to review the complaint history for the company. Take a look at this table to see data for the past three years.

This data indicates an increase in premiums (showing growth) over the three year time span, and a decrease in the complaint index, which is a positive sign (in this table, the number one represents the average number of complaints in the industry; anything above one is above average).

We also looked at financial and credit ratings for the company. However, as we’ve noted, American Security Insurance Company is a corporate subsidiary of Assurant Solutions, so financial ratings are only available for the parent company.

Assurant Solutions is rated an A+ by A.M. Best, and has a stable financial outlook for the future.

Combining available American Security Insurance Company reviews, complaints, and financial rating information can help you decide if American Security Insurance Company is right for you.