Arch Property Casualty Insurance Company (Formerly Arch Excess & Surplus Insurance Company) Review (2024)

Secure your peace of mind with Arch Property Casualty Insurance Company, a trusted name in insurance that stands out for its commitment to excellence, transparent policies, and personalized service, offering comprehensive coverage tailored to your needs.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Arch Property Casualty Insurance Company

Average Monthly Rate For Good Drivers

N/A

A.M. Best Rating:

A++ (Superior)

Complaint Level:

Low

Pros

  • Comprehensive Coverage Options
  • Personalized Service
  • Transparent Policy Terms

Cons

  • Rates Could Be Higher Than Some Competitors
  • Limited Online Policy Management Options

In the realm of insurance excellence, Arch Property Casualty Insurance Company shines as a beacon of trust and innovation. With an extensive portfolio of coverage options, ranging from home and auto insurance to business liability and specialty coverage, Arch Property Casualty stands as a guardian of individuals, families, and businesses.

Personalized service and transparent policy terms set the company apart, fostering a sense of security and assurance for policyholders. The company’s commitment to excellence is mirrored in their A.M. Best Rating of A++ (Superior), showcasing their dedication to quality.

While their rates may lean slightly higher than some competitors, the benefits of comprehensive coverage, efficient claims handling, and proactive loss prevention support make Arch Property Casualty a reliable partner.

This article offers a detailed exploration of Arch Property Casualty’s offerings, highlighting their strengths, coverage options, and commitment to serving their customers in a rapidly evolving insurance landscape.

Arch Property Casualty Insurance Company Insurance Coverage Options

Arch Property Casualty Insurance Company offers a wide range of coverage options to meet the diverse needs of its policyholders. Whether you’re seeking protection for your home, vehicle, business, or specialized assets, Arch Property Casualty has you covered. Here are the coverage options provided by the company:

  • Home Insurance: Protect your home and belongings with comprehensive homeowners’ insurance policies.
  • Auto Insurance: Safeguard your vehicle with auto insurance coverage, including liability, collision, and comprehensive options.
  • Business Liability Insurance: Shield your business from potential risks with liability insurance tailored for commercial enterprises.
  • Specialty Coverage: Get specialized insurance coverage for unique assets or risks, such as art collections, high-value jewelry, or unique property types.
  • Loss Prevention Support: Benefit from proactive loss prevention support to mitigate risks and minimize potential claims.
  • Umbrella Insurance: Extend your liability coverage with umbrella insurance to provide additional protection beyond standard policies.
  • Customized Policies: Arch Property Casualty specializes in tailoring insurance policies to meet your specific needs and requirements.
  • Claims Assistance: The company provides a straightforward and efficient claims process to assist policyholders during unexpected events.
  • Digital Tools and Resources: Access digital tools and resources, including safety guides and industry insights, to stay informed about your insurance coverage and risk management.

With its comprehensive coverage options and commitment to personalized service, Arch Property Casualty Insurance Company strives to provide peace of mind to individuals, families, and businesses in a rapidly evolving insurance landscape.

The availability of specific coverage options may vary by location and policy type. It’s advisable to consult with an Arch Property Casualty representative to determine which coverage options best suit your needs.

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Arch Property Casualty Insurance Company Insurance Rates Breakdown

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Driver ProfileArch Property Casualty Insurance CompanyNational Average
Clean Record$125$119
1+ Ticket$155$147
1+ Accident$180$173
DUI$210$209
Poor Credit$215$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Arch Property Casualty Insurance Company Discounts Available

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DiscountArch Property Casualty Insurance Company
Anti Theft15%
Good Student20%
Low Mileage22%
Paperless9%
Safe Driver15%
Senior Driver15%

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Arch Property Casualty Insurance Company values its policyholders and offers various discounts to help them save on insurance premiums. These discounts are designed to make insurance more affordable while providing excellent coverage. Here are the discounts available from Arch Property Casualty:

  • Multi-Policy Discount: Save money by bundling multiple insurance policies, such as home and auto insurance, with Arch Property Casualty.
  • Good Driver Discount: If you have a clean driving record and are considered a good driver, you may qualify for a discount on your auto insurance.
  • Safety Features Discount: Installing safety features in your home or vehicle, such as security systems or anti-lock brakes, can lead to discounts on your premiums.
  • Claims-Free Discount: Policyholders who have a history of being claims-free may be eligible for discounts on their insurance.
  • Loyalty Discount: Staying with Arch Property Casualty Insurance Company for an extended period may earn you a loyalty discount as a reward for your continued business.
  • Multi-Vehicle Discount: If you insure more than one vehicle with Arch Property Casualty, you can potentially receive a discount on your auto insurance premiums.
  • Home Security Discount: Taking measures to enhance the security of your home, such as installing alarm systems, may lead to discounts on your homeowners’ insurance.
  • Renewal Discount: Renewing your policy with Arch Property Casualty can result in discounts, encouraging policyholders to maintain their coverage.
  • Advanced Payment Discount: Paying your insurance premium in advance, often in full, can make you eligible for cost-saving discounts.
  • Good Student Discount: If you’re a student with excellent academic performance, you may qualify for a discount on your auto insurance.
  • Safe Driver Discount: Maintaining a safe driving record can earn you a discount on your auto insurance premiums.
  • Senior Discount: Seniors may be eligible for special discounts tailored to their insurance needs.

These discounts are aimed at providing financial incentives to responsible policyholders and helping them save on their insurance costs. Keep in mind that the availability of specific discounts may vary based on your location and policy type. To find out which discounts you qualify for and how they can be applied to your policy, it’s advisable to contact Arch Property Casualty Insurance Company directly.

How Arch Property Casualty Insurance Company Ranks Among Providers

Arch Property Casualty Insurance Company operates in a competitive insurance industry where several well-established companies offer similar services. Here are some of the main competitors of Arch Property Casualty:

  • State Farm: State Farm is one of the largest insurance providers in the United States. They offer a wide range of insurance products, including auto, home, and life insurance. State Farm is known for its extensive agent network and personalized service.
  • Allstate: Allstate is another major player in the insurance industry, providing various insurance products, including auto, home, and renters insurance. They are recognized for their strong brand and comprehensive coverage options.
  • Geico: Geico is known for its competitive pricing and advertising campaigns. They specialize in auto insurance and offer coverage to millions of drivers across the country.
  • Progressive: Progressive is a leading provider of auto insurance and is known for its innovative approach, including usage-based insurance options. They also offer homes, renters, and other insurance products.
  • Liberty Mutual: Liberty Mutual offers a range of insurance products, including auto, home, and business insurance. They emphasize customer service and have a strong online presence.
  • Travelers: Travelers is a well-established insurance company offering a variety of coverage options, including home, auto, and business insurance. They are known for their risk management solutions for businesses.
  • Nationwide: Nationwide provides insurance coverage for auto, home, and various other needs. They have a broad network of agents and offer a range of discounts.
  • Farmers Insurance: Farmers Insurance offers a wide array of insurance products, including auto, home, and life insurance. They are known for their customizable policies.
  • USAA: USAA primarily serves military members and their families, offering auto, home, and banking services. They are highly regarded for their customer service and commitment to serving the military community.
  • Chubb: Chubb is a global insurance company that specializes in providing high-net-worth individuals and businesses with specialized coverage, including personal and commercial insurance.

These are some of the key competitors of Arch Property Casualty in the insurance industry. Each of these companies has its unique strengths and focuses, catering to various segments of the market. To choose the right insurance provider, individuals, and businesses should consider their specific needs, coverage preferences, and budget while comparing offerings from these competitors.

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Arch Property Casualty Insurance Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Arch Property Casualty Insurance Company strives to make the claims process as convenient as possible for its policyholders. They offer multiple avenues for filing a claim, including online submission, phone support, and mobile apps.

This flexibility ensures that customers can choose the method that suits them best, whether they prefer the ease of filing online, the personal touch of speaking to a representative over the phone, or the convenience of using a mobile app.

Average Claim Processing Time

One crucial aspect of any insurance company is the speed at which they process claims. Arch Property Casualty Insurance Company is committed to efficient claims handling. While specific processing times may vary depending on the nature of the claim and individual circumstances, the company aims to expedite the process to provide timely support to policyholders.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable indicator of an insurance company’s performance. Arch Property Casualty takes customer satisfaction seriously and encourages policyholders to share their experiences with claim resolutions and payouts.

This feedback helps the company continually improve its services and ensures that customers receive fair and satisfactory outcomes when they file a claim.

Arch Property Casualty Insurance Company Digital and Technological Features

Mobile App Features and Functionality

Arch Property Casualty Insurance Company offers a mobile app designed to enhance the customer experience. The app provides various features and functionalities, including the ability to access policy information, file claims, make payments, and receive important updates directly on a mobile device.

The user-friendly interface and intuitive navigation make managing insurance matters on the go convenient and hassle-free.

Online Account Management Capabilities

In addition to the mobile app, Arch Property Casualty offers robust online account management capabilities through its website. Policyholders can log in to their accounts to review policy details, update personal information, make payments, and track the status of their claims. The online portal provides a comprehensive and accessible platform for managing insurance policies.

Digital Tools and Resources

To empower policyholders with valuable information, Arch Property Casualty provides a range of digital tools and resources. These resources include educational materials, safety guides, and industry insights that help customers make informed decisions about their insurance coverage.

By offering these digital tools, the company goes beyond insurance transactions and actively supports its clients in mitigating risks and staying informed about industry trends.

Frequently Asked Questions

What makes Arch Property Casualty different from other insurance companies?

Arch Property Casualty’s unique blend of personalized service, comprehensive coverage, and unwavering commitment to policyholders sets them apart.

How can I file a claim with Arch Property Casualty?

Filing a claim is easy. Simply reach out to their customer support team, and they’ll guide you through the process.

Can I customize my insurance policy to my specific needs?

Arch Property Casualty specializes in tailoring policies to meet the unique requirements of each client.

What resources does Arch Property Casualty provide for safety and loss prevention?

Arch Property Casualty offers a range of guides and resources to help policyholders mitigate risks and prevent losses.

Arch Property Casualty regularly shares industry insights and trends on their website, keeping policyholders informed and empowered.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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