CSAA General Insurance Company Review (2024)
Uncover the reliability and peace of mind offered by CSAA General Insurance Company, a trusted choice for tailored insurance policies, responsive customer support, and robust financial stability.
Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Free Car Insurance Comparison
Compare Quotes From Top Companies and Save
Secured with SHA-256 Encryption
CSAA General Insurance Company
Average Monthly Rate For Good Drivers
$100A.M. Best Rating:
A (Excellent)Complaint Level:
LowPros
- Comprehensive coverage options
- Tailored policies for individual needs
- Strong financial stability
- Responsive customer support
- Community engagement initiatives
Cons
- Limited online policy management options
- Availability limited to certain regions
- Additional discounts could be offered
CSAA General Insurance Company stands out as a reliable and customer-centric insurance provider, offering a diverse range of coverage options to meet individual needs. With a commitment to responsive customer support, efficient claims processing, and a user-friendly mobile app, CSAA provides policyholders with a seamless experience.
The company’s dedication to community engagement, coupled with its competitive rates and a variety of discounts, reinforces its position as a solid choice for those seeking comprehensive and accessible insurance solutions.
CSAA General Insurance Company Insurance Coverage Options
CSAA General Insurance Company extends a wide array of coverage options, ensuring individuals have the protection they need in various aspects of life. From safeguarding your vehicle to securing your home and belongings, CSAA’s coverage offerings encompass a range of scenarios. Here are the key coverage options provided by the company:
- Auto insurance: CSAA’s auto insurance policies go beyond the basics, offering comprehensive coverage that includes liability, collision, and comprehensive protection.
- Home insurance: CSAA’s home insurance policies cover both the structure and contents of your home, safeguarding against damages caused by unforeseen events.
- Renters insurance: For renters, CSAA offers coverage for personal belongings, liability protection, and additional living expenses in case of displacement.
- Umbrella insurance: CSAA’s umbrella insurance provides additional liability coverage that extends beyond the limits of primary policies, offering an extra layer of protection.
With these coverage options, CSAA ensures that policyholders are equipped to face life’s uncertainties with confidence and financial security.
Compare Insurance Providers Rates to Save Up to 75%
Secured with SHA-256 Encryption
CSAA General Insurance Company Insurance Rates Breakdown
Compare RatesStart Now →
"}” data-sheets-userformat=”{"2":4737,"3":{"1":0},"10":2,"12":0,"15":"Arial"}”>
| Driver Profile | CSAA General Insurance | National Average |
|---|---|---|
| Clean Record | $88 | $119 |
| 1+ Ticket | $117 | $147 |
| 1+ Accident | $146 | $173 |
| DUI | $279 | $209 |
| Poor Credit | $151 | $205 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
CSAA General Insurance Company Discounts Available
Compare RatesStart Now →
"}” data-sheets-userformat=”{"2":4737,"3":{"1":0},"10":2,"12":0,"15":"Arial"}”>
| Discounts | CSAA General Insurance |
|---|---|
| Anti Theft | 15% |
| Good Student | 13% |
| Low Mileage | 16% |
| Paperless | 11% |
| Safe Driver | 24% |
| Senior Driver | 12% |
CSAA General Insurance Company is committed to not only providing comprehensive coverage but also making insurance more accessible and affordable through a variety of discounts. These discounts help policyholders save money while still enjoying high-quality protection. Here are some of the discounts offered by CSAA:
- Multi-policy discount: Save by bundling multiple insurance policies with CSAA, such as auto and home insurance.
- Safe driver discount: Earn rewards for maintaining a clean driving record and practicing safe driving habits.
- Good student discount: Students with good academic records can qualify for reduced rates on their auto insurance.
- Multi-car discount: Insure multiple vehicles under the same policy and enjoy discounted rates.
- Home security system discount: If you have a home security system in place, you could be eligible for lower home insurance premiums.
- Loyalty discount: Rewarding long-term policyholders, CSAA offers discounts for customers who have been with them for a certain period.
- Defensive driving course discount: Completing an approved defensive driving course can lead to discounts on your auto insurance.
- Safety features discount: If your vehicle is equipped with safety features such as anti-lock brakes and airbags, you may qualify for this discount.
- Pay-in-full discount: Opting to pay your premium in full can result in savings on your insurance policy.
These discounts reflect CSAA’s commitment to providing value to their policyholders, making insurance coverage not only reliable but also cost-effective.
How CSAA General Insurance Company Ranks Among Providers
CSAA General Insurance Company operates in a competitive landscape where several notable insurers vie for customers’ attention. Some of its main competitors include:
- State farm: A well-known industry giant, State farm offers a wide range of insurance products, including auto, home, and life insurance. With its extensive network of agents and a variety of coverage options, State Farm is a prominent competitor for CSAA.
- Allstate: Another major player in the insurance industry, Allstate provides comprehensive coverage options, including auto, home, and renters insurance. Allstate’s emphasis on personalized service and innovative features makes it a strong contender in the market.
- Progressive: Renowned for its user-friendly online platform and the ability to provide competitive rates through comparison shopping, Progressive is a significant competitor, particularly in the auto insurance sector.
- Geico: Known for its catchy advertisements and competitive pricing, Geico is a prominent rival in the auto insurance space. Its emphasis on providing quick quotes and easy online access to policies appeals to a tech-savvy audience.
- Liberty mutual: With a diverse range of insurance products and an emphasis on customer service, Liberty mutual competes in various segments, including auto, home, and renters insurance.
These competitors, among others, contribute to a dynamic insurance market, where CSAA General Insurance Company strives to distinguish itself through its tailored coverage options, community engagement efforts, and commitment to customer satisfaction.
Compare Insurance Providers Rates to Save Up to 75%
Secured with SHA-256 Encryption
CSAA General Insurance Company Claims Process
Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)
CSAA General Insurance Company offers multiple convenient options for filing insurance claims. Policyholders can choose to file a claim online through the company’s website, over the phone by speaking with a customer support representative, or via their mobile app. This flexibility allows customers to select the method that best suits their preferences and needs.
Average Claim Processing Time
One of the critical aspects of an insurance company’s performance is the speed at which they process claims. CSAA General Insurance Company is committed to efficient claim processing, aiming to provide policyholders with a swift resolution to their claims.
The average claim processing time may vary depending on the complexity of the claim, but the company strives to handle claims promptly to minimize inconvenience for its customers.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback is a valuable indicator of an insurance company’s performance in handling claims. CSAA General Insurance Company places a strong emphasis on customer satisfaction, and their reputation reflects this commitment.
Policyholders’ feedback regarding the resolution and payout of claims has been positive, indicating that the company effectively meets its obligations to its customers.
Digital and Technological Features of CSAA General Insurance Company
Mobile App Features and Functionality
CSAA General Insurance Company offers a feature-rich mobile app that enhances the overall customer experience. The app provides policyholders with convenient access to their insurance information, allowing them to view policy details, make payments, and even file claims directly from their mobile devices.
Additionally, the app offers useful features like digital ID cards and roadside assistance requests, making it a valuable tool for policyholders on the go.
Online Account Management Capabilities
The company’s online account management capabilities extend beyond the mobile app. Policyholders can access their accounts through the CSAA General Insurance Company website, where they can review and update their policy information, track claims, and manage their billing preferences.
The user-friendly online platform ensures that customers have easy access to their insurance information and can make necessary adjustments conveniently.
Digital Tools and Resources
CSAA General Insurance Company provides policyholders with a range of digital tools and resources to help them make informed decisions about their insurance coverage. These resources may include educational articles, calculators for estimating insurance needs, and informative guides on various insurance topics.
By offering these digital tools, the company empowers its customers to understand their policies better and make choices that align with their unique insurance requirements.
Frequently Asked Questions
What types of insurance does CSAA General Insurance Company offer?
CSAA provides a diverse range of insurance options, including auto insurance, home insurance, renters insurance, and umbrella insurance. Each policy is tailored to meet specific coverage needs and provide comprehensive protection.
How does CSAA’s umbrella insurance work?
CSAA’s umbrella insurance extends additional liability coverage beyond the limits of primary policies. This added layer of protection can safeguard your assets and future earnings in case of unexpected lawsuits or claims.
What discounts are available for policyholders?
CSAA offers various discounts to help policyholders save on their insurance premiums. These include multi-policy discounts, safe driver rewards, good student discounts, multi-car savings, loyalty rewards, and more.
How does CSAA’s customer support stand out?
CSAA is known for its responsive and helpful customer support services. Their dedicated team assists policyholders throughout the claims process and provides guidance on coverage options, ensuring a smooth and supportive experience.
What sets CSAA apart from its competitors?
CSAA distinguishes itself through its tailored coverage options, strong financial stability, commitment to community engagement, and dedication to customer satisfaction. Their emphasis on personalized service and comprehensive protection makes them a reliable choice in the insurance industry.
Compare Insurance Providers Rates to Save Up to 75%
Secured with SHA-256 Encryption
Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
![](/wp-content/uploads/dw/-"vrt9e".png)
