First Liberty Insurance Corporation: Customer Ratings & Reviews [2025]

First Liberty Insurance Corporation stands as a notable player in the insurance landscape, providing a diverse range of policies, including auto insurance, accompanied by a commitment to consumer education and responsive service.

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Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Written by
Eric Stauffer
Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Reviewed by
Jeffrey Manola

Updated April 2024

First Liberty Insurance Corporation is a top-rated insurance company with an A+ rating from A.M. Best. They offer a wide range of insurance products and services, including auto, home, business, and life insurance, with competitive pricing and flexible payment options.

While their complaint level is low, they do have some limitations, such as limited availability in certain states and potential variations in discounts and rates based on individual factors. However, their positive customer reviews highlight their reliable coverage and outstanding customer service.

With multi-policy discounts and other available discounts, First Liberty Insurance Corporation is a reputable choice for those seeking comprehensive insurance coverage. Contact them directly or visit their official website for more information on their products, services, and coverage details.

What You Should Know About First Liberty

Company Contact Information

Related Parent or Child Companies

  • First Liberty Group Holdings Inc.

Financial Ratings

  • A.M. Best Rating: A+ (Superior)
  • Standard & Poor’s Rating: AA- (Very Strong)
  • Moody’s Rating: A1 (Good)

Customer Service Ratings

  • J.D. Power Customer Satisfaction Rating: 4 out of 5 stars
  • Better Business Bureau Rating: A+ (Accredited)

Claims Information

Company Apps

  • First Liberty Insurance Corporation offers a user-friendly mobile app for policyholders, available for download on both iOS and Android devices. The app allows customers to manage their policies, make payments, report claims, and access important policy information on the go.

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First Liberty Insurance Coverage Options

First Liberty Insurance Corporation provides a range of coverage options to meet the insurance needs of their customers. These coverage options may vary by state and policy type. Here are some of the coverage options offered by the company:

  • Auto Insurance: First Liberty Insurance Corporation offers coverage for personal automobiles, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and personal injury protection (PIP) coverage.
  • Home Insurance: The company provides coverage for homes, including dwelling coverage, other structures coverage, personal property coverage, liability coverage, and additional living expenses coverage.
  • Renters Insurance: First Liberty Insurance Corporation offers coverage for renters, including personal property coverage, liability coverage, and additional living expenses coverage.
  • Motorcycle Insurance: The company provides coverage for motorcycles, including liability coverage, collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage.
  • Boat Insurance: First Liberty Insurance Corporation offers coverage for boats, including liability coverage, physical damage coverage, and medical payments coverage.
  • Umbrella Insurance: The company provides additional liability coverage that goes beyond the limits of other policies, providing extra protection for policyholders in case of a major liability claim.
  • Business Insurance: First Liberty Insurance Corporation offers coverage for small businesses, including general liability coverage, commercial property coverage, commercial auto insurance, and workers’ compensation insurance.

The coverage options offered by First Liberty Insurance Corporation may vary by state and policy type, and not all coverage options may be available in all areas. Please contact the company or refer to their official website for accurate and up-to-date information on the coverage options they offer.

First Liberty Insurance Rates Breakdown

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Driver ProfileFirst Liberty InsuranceNational Average
Clean Record$92$119
1+ Ticket$138$147
1+ Accident$183$173
DUI$354$209
Poor Credit$158$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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First Liberty Discounts Available

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DiscountsFirst Liberty Insurance
Anti Theft19%
Good Student17%
Low Mileage21%
Paperless15%
Safe Driver30%
Senior Driver18%

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First Liberty Insurance Corporation offers various discounts to their policyholders, providing opportunities for cost savings. These discounts are subject to eligibility and may vary by state and policy type. Some of the discounts offered by the company include:

  • Multi-Policy Discount: Policyholders can save by bundling multiple insurance policies, such as auto and home, with First Liberty Insurance Corporation.
  • Good Driver Discount: Policyholders with a clean driving record and no accidents or violations may qualify for a good driver discount.
  • Home Security Discount: Homeowners who have installed security systems in their homes, such as burglar alarms or fire alarms, may be eligible for a home security discount.
  • Multi-Car Discount: Policyholders with multiple vehicles insured with First Liberty Insurance Corporation may qualify for a multi-car discount.
  • Defensive Driving Discount: Completing a defensive driving course may make policyholders eligible for a discount on their auto insurance premiums.
  • Loyalty Discount: Policyholders who have been with First Liberty Insurance Corporation for a certain number of years may be eligible for a loyalty discount.
  • Paid-in-Full Discount: Paying the full premium for the policy term upfront may make policyholders eligible for a paid-in-full discount.
  • Good Student Discount: Students who maintain good grades in school may qualify for a good student discount on their auto insurance.

The availability and amount of discounts may vary depending on the specific policy, state regulations, and other factors. Please contact First Liberty Insurance Corporation or refer to their official website for accurate and up-to-date information on the discounts they offer.

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How First Liberty Ranks Among Providers

In general, the main competitors of an insurance company like First Liberty Insurance Corporation would depend on various factors such as its geographical location, target market, and the specific types of insurance products it offers.

Some of the common competitors for insurance companies could include other national or regional insurance carriers, local insurance agencies, and online insurance marketplaces. These competitors may offer similar insurance products and services, competitive pricing, and differentiating features that may attract customers.

For accurate and up-to-date information on the company’s main competitors, it’s best to conduct thorough market research or refer to industry reports, financial statements, or other reliable sources of information.

Claims Process at First Liberty Insurance Corporation

Ease of Filing a Claim

First Liberty Insurance Corporation offers multiple channels for filing claims, including online submissions, phone assistance, and user-friendly mobile apps.

Average Claim Processing Time

While individual cases may vary, the company is committed to efficient claim processing. Specific processing times can be influenced by the complexity of the claim and required documentation.

Customer Feedback on Claim Resolutions and Payouts

Customer reviews generally highlight positive experiences with First Liberty’s claim resolutions and payouts. The company is praised for fair settlements and prompt resolution of claims.

First Liberty Insurance Corporation Digital and Technological Features

Mobile App Features and Functionality

First Liberty’s mobile app provides a seamless experience, allowing users to access policy information, file claims, and receive real-time updates on the go. The app is designed for both iOS and Android devices.

Online Account Management Capabilities

The online account management system offers policyholders easy access to their accounts. Customers can review policy details, make payments, and update information conveniently through the user-friendly online platform.

Digital Tools and Resources

First Liberty Insurance Corporation provides a suite of digital tools and resources to enhance the customer experience. These may include educational resources, tools for estimating coverage needs, and informative content to help customers make informed decisions.

Frequently Asked Questions

What types of insurance does First Liberty Insurance Corporation offer?

First Liberty Insurance Corporation offers a range of insurance products including auto insurance, home insurance, renters insurance, motorcycle insurance, boat insurance, umbrella insurance, and business insurance.

What is the mission of First Liberty Insurance Corporation?

The mission of First Liberty Insurance Corporation is to provide reliable insurance products and exceptional customer service to meet the diverse needs of our customers.

Are there any discounts available for customers?

Yes, First Liberty Insurance Corporation offers various discounts such as multi-policy discounts, safe driver discounts, and more. Please contact the company or refer to their website for specific discount information.

Are customer ratings and reviews reliable indicators of First Liberty Insurance Corporation’s service quality?

Customer ratings and reviews can provide valuable insights into the service quality of First Liberty Insurance Corporation. However, it’s important to consider that individual experiences can vary, and a single review might not be representative of the overall performance of the company.

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