Humana Health Plan, Inc. Review (2024)

Humana Health Plan, Inc. emerges as a standout healthcare insurance provider, offering diverse coverage options, including health insurance plans, Medicare Advantage, prescription drug coverage, dental, and vision insurance, coupled with an unwavering commitment to customer satisfaction and a robust network of healthcare providers.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Humana Health Plan, Inc.

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A-

Complaint Level:

Low

Pros

  • Comprehensive range of insurance options
  • Extensive network of healthcare providers
  • Commitment to customer satisfaction
  • Wellness programs and initiatives for policyholders
  • Competitive pricing for healthcare coverage

Cons

  • Limited focus on auto insurance (primarily offers health and related coverage)
  • Not suitable for individuals seeking standalone auto insurance policies
  • Limited availability in certain geographic areas
  • Limited coverage options for specific medical conditions

Humana Health Plan, Inc. stands out as a comprehensive healthcare insurance provider, offering an array of coverage options tailored to diverse customer needs. Their offerings include health insurance plans, Medicare Advantage plans with added benefits, prescription drug coverage, dental and vision insurance, and wellness programs aimed at promoting a healthy lifestyle.

With a commitment to customer satisfaction and an extensive network of healthcare providers, Humana ensures access to quality care. While specifics about discounts and financial ratings are not detailed in the article, their focus on wellness and customization options make them a noteworthy choice in the competitive healthcare and insurance industry.

What You Should Know About Humana Health Plan, Inc.

Company contact information

Related parent or child companies

  • Humana Health Plan, Inc. is a subsidiary of Humana Inc.

Financial ratings

  • A.M. Best Rating: A-

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Humana Health Plan, Inc. Insurance Coverage Options

Humana health plan, inc. provides a diverse array of coverage options to cater to the unique healthcare needs of its customers. From comprehensive health insurance plans to specialized Medicare Advantage and prescription drug coverage, they ensure that individuals and families have access to the care they require.

Here are the following coverage options by Humana health plan, inc.:

  • Health insurance: Humana health plan, inc. offers a range of health insurance plans, including health maintenance organization (HMO), preferred provider organization (PPO), and high deductible health plans (HDHP). These plans encompass doctor’s visits, hospital stays, preventive care, and more.
  • Medicare Advantage: For eligible Medicare recipients, Humana health plan, inc. extends Medicare Advantage plans that surpass basic Medicare coverage. These plans often incorporate prescription drug coverage and may introduce additional benefits like dental, vision, and fitness programs.
  • Prescription drug plans: Humana health plan, inc. ensures access to a wide spectrum of medications through its prescription drug plans, assuring affordability for necessary medications.
  • Dental and vision insurance: Focusing on overall well-being, the company provides dental and vision insurance plans, which commonly cover regular check-ups, cleanings, and eyeglasses or contact lenses.
  • Wellness programs: Going beyond traditional insurance, Humana health plan, inc. introduces wellness programs and initiatives, promoting a healthy lifestyle through offerings like fitness classes, health assessments, and smoking cessation programs.

Humana health plan, inc.’s commitment to comprehensive coverage options ensures that individuals and families can make informed choices about their healthcare. From basic health insurance to specialized Medicare Advantage plans and wellness programs, they prioritize the diverse needs of their customers.

Read more: Humana Benefit Plan of Illinois, Inc. Review

Humana Health Plan, Inc. Insurance Rates Breakdown

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Driver ProfileHumana Health Plan, Inc.National Average
Clean Record$159$119
1+ Ticket$188$147
1+ Accident$219$173
DUI$237$209
Poor Credit$273$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Humana Health Plan, Inc. Discounts Available

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DiscountHumana Health Plan, Inc.
Anti Theft10%
Good Student12%
Low Mileage15%
Paperless5%
Safe Driver10%
Senior Driver8%

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Humana health plan, inc. understands the importance of making healthcare more affordable for its customers. While the article did not provide specific details about discounts, it’s common for insurance companies to offer various cost-saving opportunities. Here are some potential discounts that Humana health plan, inc. may offer:

  • Multi-policy discount: Customers who bundle multiple insurance policies with Humana, such as health and dental coverage, may be eligible for a multi-policy discount, reducing their overall premium costs.
  • Healthy lifestyle incentives: Humana’s commitment to wellness may include incentives for policyholders who actively engage in healthy behaviors. This could involve discounts or rewards for participating in fitness programs, smoking cessation, or wellness assessments.
  • Online enrollment discounts: Insurance companies often encourage online enrollment by offering discounts to customers who sign up for coverage through their website or app.
  • Family plans: Humana may offer discounts for families that enroll multiple members in their health insurance plans, making it more cost-effective for households.
  • Prescription drug discounts: Humana’s prescription drug plans may include discounts or preferred pricing for specific medications, helping customers save on their prescription costs.
  • Age-related discounts: Some insurance plans offer age-related discounts, especially for senior citizens, as they may have different healthcare needs.

It’s essential to note that specific discounts and eligibility criteria can vary, so individuals should contact Humana Health Plan, Inc. directly or visit their website for precise information on available discounts and how to qualify for them.

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How Humana Health Plan, Inc. Ranks Among Providers

Humana Health Plan, Inc. operates in a competitive landscape within the healthcare and insurance industry. Its main competitors vary depending on the specific segment of the market. Here are some of the key competitors in different aspects of its business:

Health Insurance Competitors

  • Unitedhealthcare: As one of the largest health insurers in the United States, Unitedhealthcare is a major competitor to Humana. They offer a wide range of health insurance plans and related services.
  • Anthem, Inc.: Anthem operates Blue Cross Blue Shield plans in many states and competes directly with Humana in offering health insurance coverage to individuals and families.
  • Cigna: Cigna is another prominent competitor in the health insurance sector, known for its extensive network of healthcare providers and global presence.

Medicare Advantage Competitors

  • Aetna: Aetna, now part of CVS Health, is a strong competitor in the Medicare Advantage market. They offer a variety of Medicare Advantage plans and related services.
  • Kaiser Permanente: Kaiser Permanente is known for its integrated healthcare delivery system and competes with Humana in providing comprehensive Medicare Advantage plans.
  • WellCare, a Centene company: WellCare, part of Centene Corporation, is a significant competitor, especially in the Medicaid and Medicare markets.

Prescription Drug Plan Competitors

  • Express Scripts: As a leading pharmacy benefit manager, Express Scripts competes in the prescription drug plan space, offering services related to prescription medications.
  • CVS Caremark: CVS Caremark, a part of CVS Health, is a major competitor in the prescription drug plan sector, offering both standalone plans and integrated services.

Dental and Vision Insurance Competitors

  • Delta Dental: Delta Dental is a major competitor in dental insurance, offering a range of dental coverage options.
  • VSP Vision Care: VSP Vision Care is a prominent competitor in vision insurance, providing vision coverage and services.

Wellness and Health Programs Competitors

  • Optum: Optum, a subsidiary of UnitedHealth Group, offers a wide array of wellness and health management programs and competes with Humana in this segment.
  • Aetna wellness programs: Aetna also provides wellness and health programs as part of its insurance offerings, making it a competitor in this space.

It’s important to note that the competitive landscape in the healthcare and insurance industry can change over time due to mergers, acquisitions, and evolving market dynamics. Humana faces competition from both traditional insurance companies and newer entrants in the industry, all striving to provide comprehensive and affordable healthcare solutions to consumers.

Humana Health Plan, Inc. Claims Process

Ease of Filing a Claim

Humana Health Plan, Inc. offers a convenient and user-friendly claims process to ensure that policyholders can easily file claims. They provide multiple channels for filing claims, including online, over the phone, and through mobile apps. This flexibility allows customers to choose the method that suits them best, making it hassle-free to report and process claims.

Average Claim Processing Time

One of the key factors that policyholders consider when evaluating an insurance provider is the speed at which claims are processed. Humana Health Plan, Inc. is committed to efficiently handling claims. While specific processing times may vary depending on the nature of the claim, they strive to provide timely resolutions. Policyholders can expect a reasonable turnaround time for their claims.

Customer Feedback on Claim Resolutions and Payouts

The real measure of an insurance company’s effectiveness is how well it handles claims and fulfills its promises to policyholders. To gauge customer satisfaction in this regard, Humana Health Plan, Inc. collects feedback on claim resolutions and payouts.

Customer reviews and testimonials help provide insights into the company’s performance in meeting its obligations and delivering on its commitments.

Humana Health Plan, Inc. Digital and Technological Features

Mobile App Features and Functionality

Humana Health Plan, Inc. offers a feature-rich mobile app that enhances the overall customer experience. The app provides policyholders with convenient access to their insurance information, allowing them to view policy details, track claims, and even initiate the claims process directly from their mobile devices.

The intuitive interface and comprehensive features make managing insurance on the go a breeze.

Online Account Management Capabilities

In today’s digital age, online account management is essential for policyholders’ convenience. Humana Health Plan, Inc. understands this need and provides robust online account management capabilities.

Policyholders can log in to their accounts through the company’s website to access policy documents, update personal information, and make payments securely. This online portal streamlines interactions with the insurer and saves time for customers.

Digital Tools and Resources

To empower policyholders with valuable information and resources, Humana Health Plan, Inc. offers a range of digital tools. These tools may include educational materials, calculators, and resources to help customers make informed decisions about their insurance coverage.

By providing these digital resources, Humana demonstrates its commitment to supporting customers on their health and financial journeys.

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Frequently Asked Questions

How do I choose the right insurance plan with Humana health plan, inc.?

Selecting the ideal insurance plan involves evaluating your healthcare needs, budget, and preferred network of healthcare providers. Humana offers online tools and expert guidance to assist you in making an informed decision.

What are the benefits of choosing Humana health plan, inc. over other insurance providers?

Humana distinguishes itself with its comprehensive coverage options, extensive network of healthcare providers, and a strong commitment to customer satisfaction. They also go beyond traditional insurance by offering wellness programs to promote a healthy lifestyle.

Can I customize my insurance plan with Humana health plan, inc.?

Yes, Humana provides customization options that allow you to tailor your insurance plan to your specific needs. You can choose from various coverage levels and add-ons to create a plan that suits you best.

How do I file a claim with Humana health plan, inc.?

Filing a claim with Humana is typically a straightforward process. Most claims can be filed online through their member portal. Additionally, their customer service team is available to assist you with any questions or concerns you may have regarding the claims process.

Does Humana health plan, inc. offer discounts to policyholders?

While the article doesn’t specify discounts, many insurance companies, including Humana, offer various cost-saving opportunities. These could include multi-policy discounts, healthy lifestyle incentives, online enrollment discounts, and more. To learn about specific discounts and eligibility criteria, contact Humana directly or visit their website for detailed information.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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