IDS Property Casualty Insurance Company: Customer Ratings & Reviews [2025]

IDS Property Casualty Insurance Company stands as a reliable provider, offering a diverse range of insurance products with a commitment to exceptional customer service, competitive rates, and convenient online resources.

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Dorothea Hudson

Insurance and Finance Writer

Dorothea Hudson has been professionally writing in many spheres since 2013. She has written on entertainment, insurance, finance, travel, technology, AI, renewable energy, crypto, fundraising, and real estate for many websites. Her work has been published for British retailer Marks and Spencer, Kroger Magazine, the Vision Group, and more. Her passions include writing, music, running, travel, te...

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Dorothea Hudson
Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...

Reviewed by
Chris Abrams

Updated April 2024

IDS Property Casualty Insurance Company offers a wide range of insurance products and services, including auto, home, and renters insurance, to customers across multiple states. With a solid A- rating from A.M. Best and low complaint levels, the company is known for its competitive rates, excellent customer service, and convenient online tools and resources.

While availability may be limited in some areas, IDS Property Casualty Insurance Company remains a strong contender in the insurance industry, offering customers various discounts and coverage options to meet their individual needs. Overall, the company’s mission is to provide reliable insurance protection to individuals and families, with a focus on personalized service and support.

What You Should Know About IDS

Company Contact Information

  • Phone: 1-800-ids-4you (1-800-437-4968)
  • Email: customerservice@idsinsurance.com
  • Mailing address: IDS Property Casualty Insurance Company, P.O. Box 370, De Pere, WI 54115-0370

Related parent or child companies: IDS Property Casualty Insurance Company is a subsidiary of Ameriprise Financial, Inc.

Financial Ratings

  • A.M. Best rating: A- (Excellent)
  • Moody’s rating: A3 (Good)
  • S&P rating: A- (Strong)

Customer Service Ratings

  • J.D. Power 2021 U.S. Auto Insurance Satisfaction Study: #10 out of 24 companies
  • J.D. Power 2020 U.S. Home Insurance Satisfaction Study: #6 out of 15 companies

Claims Information

  • Claims phone number: 1-800-872-5246
  • Claims email: claims@idsinsurance.com
  • Claims can be filed online or by phone 24/7.

Company Apps

  • IDS Mobile App: Allows customers to manage their policies, pay bills, and file claims from their mobile devices. Available for free on the App Store and Google Play.

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IDS Insurance Coverage Options

IDS Property Casualty Insurance Company offers a wide range of coverage options to meet the insurance needs of its customers. These coverage options include:

  • Auto Insurance

    • Liability Coverage
    • Collision Coverage
    • Comprehensive Coverage
    • Uninsured Motorist Coverage
    • Personal Injury Protection (PIP)
    • Rental Car Reimbursement
    • Roadside Assistance
  • Home Insurance

    • Property Coverage
    • Liability Coverage
    • Personal Property Coverage
    • Additional Living Expenses Coverage
    • Flood Insurance
    • Earthquake Insurance
  • Renters Insurance

    • Property Coverage
    • Liability Coverage
    • Additional Living Expenses Coverage
  • Condo Insurance

    • Property Coverage
    • Liability Coverage
    • Personal Property Coverage
    • Loss Assessment Coverage
    • Umbrella Insurance
  • Business Insurance

    • Business Property Insurance
    • General Liability Insurance
    • Business Auto Insurance
    • Workers’ Compensation Insurance
    • Business Umbrella Insurance
  • Life Insurance

    • Term Life Insurance
    • Whole Life Insurance
    • Universal Life Insurance

Customers can customize their coverage by choosing the options that meet their unique needs. IDS Property Casualty Insurance Company’s coverage options provide peace of mind and financial protection for customers in the event of an unexpected loss.

IDS Insurance Rates Breakdown

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Driver ProfileIDS Property Casualty Insurance CompanyNational Average
Clean Record$100$119
1+ Ticket$139$147
1+ Accident$157$173
DUI$188$209
Poor Credit$172$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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IDS Discounts Available

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DiscountIDS Property Casualty Insurance Company
Anti Theft15%
Good Student10%
Low Mileage10%
Paperless5%
Safe Driver15%
Senior Driver10%

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IDS Property Casualty Insurance Company offers a variety of discounts to its customers. Some of the discounts available include:

  • Multi-Policy Discount: Customers who have more than one policy with IDS Property Casualty can save money on their premiums.
  • Safe Driver Discount: Drivers who maintain a safe driving record over a certain period of time are eligible for this discount.
  • Good Student Discount: Full-time students who maintain good grades can receive a discount on their car insurance.
  • Anti-Theft Discount: Customers who have anti-theft devices installed in their vehicle may be eligible for a discount on their insurance.
  • Mature Driver Discount: Drivers over a certain age who complete an approved driver safety course can receive a discount on their car insurance premiums.
  • Accident-Free Discount: Customers who maintain an accident-free driving record for a certain number of years can receive a discount on their car insurance premiums.

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How IDS Ranks Among Providers

IDS Property Casualty Insurance Company faces competition from several other insurance companies in the market. Some of the company’s main competitors include:

  • State Farm: This is the largest property and casualty insurance provider in the US, with a wide range of coverage options, discounts, and financial strength ratings.
  • Allstate: Another major provider of property and casualty insurance with a strong presence in the market, offering various types of coverage and discounts.
  • Progressive: Known for its competitive rates and customizable coverage options, Progressive is a popular choice for many customers.
  • Geico: This company has been steadily growing in popularity due to its competitive pricing and ease of use, offering a variety of coverage options to its customers.
  • Nationwide: With a range of personal and business insurance options, Nationwide offers its customers various discounts and bundling options for additional savings.
  • Farmers Insurance: This company offers a wide range of coverage options, including unique options such as pet insurance, and provides various discounts to its customers.

While these companies provide stiff competition to IDS Property Casualty Insurance Company, each company has its strengths and weaknesses, and customers should carefully consider their options before making a decision.

Frequently Asked Questions

What are the customer ratings and reviews for IDS Property Casualty Insurance Company?

The customer ratings and reviews for IDS Property Casualty Insurance Company vary based on individual experiences. It is recommended to research and read multiple sources to get a comprehensive understanding of customer feedback.

Are customer ratings and reviews reliable for evaluating IDS Property Casualty Insurance Company?

While customer ratings and reviews can provide valuable insights into the experiences of other policyholders, it is important to approach them with a critical mindset. Individual experiences can vary greatly, and it is advisable to consider a range of opinions and factors before making a judgment.

Can customer ratings and reviews help me make an informed decision about IDS Property Casualty Insurance Company?

Customer ratings and reviews can be a useful tool in gathering information about IDS Property Casualty Insurance Company. However, it is advisable to supplement these reviews with other research, such as studying the company’s financial stability, coverage options, and customer service reputation.

What coverage options does IDS Property Casualty Insurance Company offer?

IDS Property Casualty Insurance Company offers a wide range of coverage options, including auto insurance, home insurance, renters insurance, condo insurance, business insurance, and life insurance. Customers can customize their coverage to meet their unique needs.

What sets IDS Property Casualty Insurance Company apart from its competitors?

IDS Property Casualty Insurance Company stands out for its competitive rates, excellent customer service, and convenient online tools and resources. The company’s solid A- rating from A.M. Best and low complaint levels contribute to its strong position in the insurance industry.

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