Imperial Fire and Casualty Insurance Company: Customer Ratings & Reviews [2024]
Imperial Fire and Casualty Insurance Company, with its A- (Excellent) rating from A.M. Best and a strong reputation for customer satisfaction, offers diverse coverage options and discounts, making it a reliable choice for comprehensive insurance needs.
Chris Abrams
Licensed Insurance Agent
Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...
Licensed Insurance Agent
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Imperial Fire and Casualty Insurance Company
Average Monthly Rate For Good Drivers
$100A.M. Best Rating:
A- (Excellent)Complaint Level:
LowPros
- Offers a range of insurance types to customers in multiple states
- Provides competitive rates and various discounts to help customers save money
- Generally receives positive reviews from customers for its customer service and claims processing
Cons
- Limited availability in certain states
- May not be the most affordable option for some customers
- Limited information available online about coverage options and rates
Imperial Fire and Casualty Insurance Company is a reputable provider of various insurance types to customers in several states. The company has an A- (Excellent) rating from A.M. Best and a low complaint level. Imperial Fire and Casualty offers competitive rates and multiple discounts to help customers save money on their insurance policies.
While the company generally receives positive reviews from customers, it has limited availability in certain states and may not be the most affordable option for some customers. Overall, Imperial Fire and Casualty Insurance Company is a reliable choice for those looking for comprehensive insurance coverage.
What You Should Know About Imperial Fire and Casualty
Company contact information
- Website: https://www.imperialfire.com/
- Phone: 1-800-960-7777
- Email: info@imperialfire.com
Related parent or child companies
There is no information regarding related parent or child companies at this time.
Financial ratings
Imperial Fire and Casualty Insurance Company has an A- (Excellent) rating from A.M. Best.
Customer service ratings
The company generally receives positive reviews from customers for its customer service and claims processing, but no specific customer service rating is provided.
Company apps
There is no information for company apps at this time.
Compare Insurance Providers Rates to Save Up to 75%
Secured with SHA-256 Encryption
Imperial Fire and Casualty Insurance Coverage Options
Imperial Fire and Casualty Insurance Company offers a range of coverage options to its customers, including:
- Auto insurance: Provides coverage for damage to the policyholder’s vehicle, as well as liability coverage for bodily injury and property damage to others.
- Homeowners insurance: Provides coverage for damage to the policyholder’s home and personal property, as well as liability coverage for bodily injury and property damage to others.
- Renters insurance: Provides coverage for personal property, as well as liability coverage for bodily injury and property damage to others, for those who are renting a home or apartment.
- Condo insurance: Provides coverage for personal property, as well as liability coverage for bodily injury and property damage to others, for those who own a condominium.
- Flood insurance: Provides coverage for damage caused by flooding, which is typically not covered by standard homeowners insurance.
- Umbrella insurance: Provides additional liability coverage above and beyond the limits of the policyholder’s other insurance policies.
Customers can customize their coverage options based on their specific needs and preferences. The availability of these coverage options may vary by state.
Imperial Fire and Casualty Insurance Rates Breakdown
Compare RatesStart Now →
"}” data-sheets-userformat=”{"2":4737,"3":{"1":0},"10":2,"12":0,"15":"Arial"}”>
Driver Profile | Imperial Fire and Casualty Insurance Company | National Average |
---|---|---|
Clean Record | $115 | $119 |
1+ Ticket | $129 | $147 |
1+ Accident | $154 | $173 |
DUI | $188 | $209 |
Poor Credit | $198 | $205 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
Imperial Fire and Casualty Discounts Available
Compare RatesStart Now →
"}” data-sheets-userformat=”{"2":4737,"3":{"1":0},"10":2,"12":0,"15":"Arial"}”>
Discount | Imperial Fire and Casualty Insurance Company |
---|---|
Anti Theft | 20% |
Good Student | 15% |
Low Mileage | 18% |
Paperless | 8% |
Safe Driver | 22% |
Senior Driver | 15% |
Imperial Fire and Casualty Insurance Company offers various discounts to help customers save money on their insurance policies. These discounts include:
- Multi-policy discount: Customers can save money by bundling multiple policies together, such as auto and home insurance.
- Safe driver discount: Customers who maintain a clean driving record for a certain period of time are eligible for this discount.
- Good student discount: Students who maintain a certain grade point average may be eligible for this discount.
- Anti-theft device discount: Customers who install anti-theft devices in their vehicles can qualify for this discount.
- Defensive driving discount: Customers who complete an approved defensive driving course can qualify for this discount.
- Military discount: Active and retired military personnel can save on their insurance policies with this discount.
These discounts can vary by state and may have certain eligibility requirements. Customers should check with the company directly to see which discounts they may qualify for.
Compare Insurance Providers Rates to Save Up to 75%
Secured with SHA-256 Encryption
Claims Process at Imperial Fire and Casualty
Ease of Filing a Claim
Imperial Fire and Casualty Insurance Company provides customers with convenient options for filing insurance claims. The process can be initiated through multiple channels, including online submissions, over-the-phone assistance, and mobile apps. This flexibility allows policyholders to choose the method that best suits their preferences and needs.
Average Claim Processing Time
Customers often prioritize the speed at which their claims are processed. Imperial Fire and Casualty Insurance Company is committed to efficient claim handling. While individual cases may vary, the company strives to provide a prompt turnaround for processing claims, ensuring that policyholders can receive the support they need in a timely manner.
Customer Feedback on Claim Resolutions and Payouts
The satisfaction of policyholders is crucial in evaluating an insurance company’s performance. Imperial Fire and Casualty Insurance Company has garnered positive feedback for its claim resolutions and payout processes. Customer reviews highlight the company’s commitment to fair and timely settlements, contributing to its strong reputation in customer satisfaction.
Imperial Fire and Casualty Digital and Technological Features
Mobile App Features and Functionality
Imperial Fire and Casualty Insurance Company offers a user-friendly mobile app equipped with various features to enhance the overall customer experience. The app provides convenient access to policy information, allows users to file claims, and offers tools for managing coverage on the go. The intuitive design ensures that customers can navigate and utilize the app effortlessly.
Online Account Management Capabilities
Policyholders benefit from robust online account management capabilities provided by Imperial Fire and Casualty Insurance Company. Through a secure online portal, customers can easily review and update their policies, track claims, and access important documents.
The online platform streamlines communication and ensures that customers have convenient control over their insurance accounts.
Digital Tools and Resources
Imperial Fire and Casualty Insurance Company invests in digital tools and resources to empower its customers. From educational resources to interactive tools that help users understand their coverage options better, the company’s commitment to digital innovation enhances the overall insurance experience.
These resources are designed to assist policyholders in making informed decisions about their insurance needs.
How Imperial Fire and Casualty Ranks Among Providers
Imperial Fire and Casualty Insurance Company is a prominent provider of insurance across multiple states, boasting competitive rates and positive customer reviews. However, in the dynamic insurance landscape, several formidable competitors vie for market share. Here are some key competitors and why they pose a challenge to Imperial Fire and Casualty:
- State Farm: State Farm is a giant in the insurance industry, offering a wide range of coverage options, competitive rates, and a strong financial standing. Its extensive network and well-established reputation make it a formidable competitor.
- Allstate: Allstate is known for innovative coverage options and a focus on customer satisfaction (read our “Allstate Fire and Casualty Insurance Company Review” for more information). With a strong online presence and various discounts, it attracts customers seeking a comprehensive and modern insurance experience.
- Geico: Geico is renowned for its direct-to-consumer model and cost-effective policies. The company’s humorous advertising campaigns and user-friendly online tools make it a popular choice, particularly among tech-savvy consumers.
- Progressive: Progressive is a leader in providing customizable policies and competitive rates. Its use of technology, such as the Snapshot program, appeals to drivers looking for personalized and potentially discounted coverage.
- Nationwide: Nationwide offers a broad spectrum of insurance products and emphasizes a commitment to customer service. Its nationwide presence and diverse coverage options make it a strong contender in the insurance market.
While Imperial Fire and Casualty Insurance Company holds its ground with positive reviews, competitive rates, and a range of coverage options, customers are advised to explore offerings from these major competitors.
The insurance landscape is diverse, and preferences can vary, so it’s essential for consumers to compare rates, coverage options, and customer satisfaction levels before making a decision.
Compare Insurance Providers Rates to Save Up to 75%
Secured with SHA-256 Encryption
Frequently Asked Questions
How can I file a claim with Imperial Fire and Casualty Insurance Company?
You can file a claim by contacting the company’s claims department through phone, email, or online.
Does Imperial Fire and Casualty Insurance Company offer 24/7 customer service?
Yes, the company offers 24/7 customer service to its customers.
Can I get a quote for insurance coverage from Imperial Fire and Casualty Insurance Company online?
Absolutely, you can obtain a quote for insurance coverage online by visiting the company’s website or by contacting a representative via phone or email.
How can I access customer ratings and reviews for Imperial Fire and Casualty Insurance Company?
To access customer ratings and reviews, you can visit reputable review websites or platforms specializing in insurance company ratings, such as Consumer Affairs, J.D. Power, and Better Business Bureau.
Are customer ratings and reviews reliable sources of information about Imperial Fire and Casualty Insurance Company?
While customer ratings and reviews offer valuable insights into the experiences of other policyholders, it’s essential to consider a range of reviews, taking individual experiences into account and looking for patterns across multiple reviews for a more accurate assessment.
How can I leave my own rating or review for Imperial Fire and Casualty Insurance Company?
If you wish to leave your own rating or review for Imperial Fire and Casualty Insurance Company, you can visit the company’s official website or check if they have a presence on reputable review platforms. Many insurance companies offer a feedback or customer review section on their website where you can share your experiences. Additionally, some review platforms allow users to submit their own ratings and reviews for insurance companies.
Compare Insurance Providers Rates to Save Up to 75%
Secured with SHA-256 Encryption
Chris Abrams
Licensed Insurance Agent
Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
Bad_company
Bad service
Keith33rks
Quick easy same day service
spooky
great company
Abdul fiorani
Imperial review
justin Todd
Imperial review
Greg Baldwin
Imperial review
Victoria
Imperial review