Infinity Auto Insurance Review [2024]
Infinity Auto Insurance, serving customers in 43 states, offers competitive rates and a range of standard coverage options, complemented by various discounts to reduce rates further; rated well by A.M. Best, this subsidiary of Kemper Insurance Corporation provides a comprehensive solution for drivers seeking affordable and reliable auto insurance.
Read moreBrad Larson
Licensed Insurance Agent
Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...
Licensed Insurance Agent
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
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Infinity
Average Monthly Rate For Good Drivers
$111A.M. Best Rating:
AComplaint Level:
LowPros
- Wide range of coverage options: Infinity Auto Insurance offers a variety of coverage options, including liability, collision, comprehensive, and uninsured motorist coverage. This allows customers to choose the coverage that best suits their needs.
- Discounts: Infinity Auto Insurance offers a range of discounts, such as safe driver discounts, multi-car discounts, and military discounts, which can help customers save money on their premiums.
- Convenient payment options: Infinity Auto Insurance offers flexible payment options, including online payments and automatic payments, which can make it easier for customers to manage their policies.
- High financial strength rating: Infinity Auto Insurance has a high financial strength rating, which means that they are financially stable and able to pay out claims.
Cons
- Limited availability: Infinity Auto Insurance is only available in certain states, which may limit the number of customers who can access their services.
- Mixed customer reviews: While some customers have had positive experiences with Infinity Auto Insurance, others have reported issues with claims processing and customer service.
- Higher rates for high-risk drivers: Like many insurance companies, Infinity Auto Insurance may charge higher rates for drivers with a history of accidents or traffic violations.
- Limited online resources: Infinity Auto Insurance’s website does not offer as many resources as some other insurance companies, which may make it harder for customers to find the information they need.
- Infinity provides competitive rates
- Infinity provides coverage in 43 states
- Infinity has been rated an A by A.M. Best
Infinity provides auto insurance to customers in 43 states. The company’s rates are comparable with the top competitors and customers can use multiple discounts to lower rates further. The company offers the standard coverage options and has been rated an A by A.M. Best.
Knowing more about Infinity auto insurance will help you determine if the company is a good match for your car insurance needs.
Before jumping into this Infinity auto insurance review, enter your ZIP code to get free car insurance quotes in your area.
What You Should Know About Infinity A Kemper Company
Credit rating agencies review insurance companies and rate them on their financial strength. Companies with higher ratings are more likely to provide a payout when customers file a claim.
Infinity Insurance has been rated an A by A.M. Best and S&P. The A.M. Best rating is described as excellent, and the S&P rating is solid. These ratings indicate that the company will provide a payout in most cases.
The Better Business Bureau (BBB) rates companies based on business practices. Infinity Insurance has been rated a B by the BBB, indicating that the company has some transparency when dealing with customers, but can be better.
Kemper Insurance is the parent company of both Alliance United and Infinity Insurance. However, Infinity has a lower BBB rating than Alliance United. This difference indicates that the Alliance United Insurance customer service is better than that of Infinity Insurance.
Read more: Infinity Insurance Company Review
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Does Infinity auto insurance have any complaints?
The Better Business Bureau (BBB) and the National Association of Insurance Commissioners (NAIC) examine complaints made about insurance companies. Looking at the conclusions allows drivers to determine the quality of service.
At the time of this review, the BBB had received 507 complaints about Infinity Insurance during the past three years. Of those 507 complaints, 426 were about products and services, and 66 referred to billing.
The NAIC received eight complaints about Infinity Insurance. The organization has given Infinity a complaint index ratio of 1.04, indicating it has slightly more complaints than a competitor of a similar size.
Does Infinity auto insurance have a mobile app?
Infinity Insurance has a mobile app available on all mobile devices. Customers can use the app to complete several tasks, including:
- Display ID cards
- Submit claims
- Find repair shops
Similar to how customers can use their Alliance United Auto Insurance login to access policy information, the Infinity Insurance app allows customers to enter their Infinity login credentials to view policy documents.
Read more: Alliance United Auto Insurance Review
How can you make Infinity auto insurance claims?
Infinity Insurance customers can file claims online or by phone. Customers can make online claims by logging into the website or mobile app and filling out a form. Customers can also view policy information and their current claims status.
Policyholders can also file claims by calling 1-800-353-6737. A representative will ask specific questions about the incident. Additionally, the company might require that you submit other information, such as photos or a police report.
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How can you make Infinity auto insurance payments?
Infinity Insurance customers can make payments online or by phone like an Alliance United payment. Customers can make online payments by entering their policy credentials on a desktop, laptop, or mobile device.
Additionally, customers can make payments by calling 1-800-782-1020. A customer service representative will accept your payment information and guide you through the payment process.
What is the history of Infinity auto insurance?
The Infinity Property and Casualty Corp. began in 2002 in Birmingham, Alabama. The company initially served Hispanic customers in California, Arizona, Texas, and Florida.
Renamed Infinity Insurance, the company was acquired by Kemper Alliance United in 2018. Today, the company provides various types of insurance to customers in 43 states.
Infinity A Kemper Company Insurance Coverage Options
Infinity Auto Insurance offers a comprehensive array of coverage options to meet the diverse needs of drivers. Whether you’re seeking minimal protection or full coverage, Infinity provides flexibility with a range of insurance products. Explore the following list to understand the coverage options available to Infinity Auto Insurance policyholders.
- Liability Coverage (Bodily Injury and Property Damage): Meets minimum coverage requirements and protects against claims for injury or property damage caused by the policyholder.
- Comprehensive Coverage: Offers protection against non-collision incidents, including theft, vandalism, and natural disasters.
- Collision Coverage: Covers damage to the insured vehicle resulting from collisions with other vehicles or objects.
- Personal Injury Protection (PIP): Provides coverage for medical expenses and other related costs for the policyholder and passengers after an accident.
- Uninsured/Underinsured Motorist Coverage: Protects against damages caused by drivers with insufficient or no insurance.
- Rental Car Reimbursement: Assists with the cost of renting a vehicle while the insured car is being repaired due to a covered incident.
Infinity Auto Insurance’s flexible coverage options empower policyholders to tailor their insurance plans according to individual preferences and needs. Understanding these coverage choices allows customers to make informed decisions to safeguard their vehicles and well-being.
Many car insurance companies sell coverages individually, and Infinity is no different. The company offers most of the standard policies that you’ll find from competitors. Customers can buy only the coverage they need or all coverages to be prepared for any incident.
Most states require drivers to carry liability insurance, known as minimum coverage. However, some drivers prefer to have all of the standard types of insurance, or full coverage.
While you might only require minimum coverage to operate a vehicle, full coverage provides the most protection. Additionally, if you still owe on your car, a lender might require you to carry the maximum amount of insurance until you pay it off.
The following table shows the standard car insurance coverages provided by Infinity.
Infinity Auto Insurance Coverages
Auto Insurance Types | Purpose of Coverage |
---|---|
Bodily injury liability | Pays for medical bills if someone else suffers an injury in an accident caused by you. |
Collision | Covers damage to your car after an accident. |
Comprehensive | Covers damage to your car when you’re not driving. |
Property damage liability | Liability coverage that covers the cost of any property damage you’ve caused in an accident. |
Uninsured/underinsured motorist | Covers the costs if you’re in an accident caused by a driver with little or no car insurance. |
In addition to these standard coverages, Infinity provides additional options customers can add to a policy. An example is the company’s roadside assistance plan, called DriverClub. Membership is free, and customers only pay for a service as needed.
The company also offers rideshare insurance in select cities. This type of coverage is for drivers who work for a ridesharing service such as Lyft or Uber. Adding this service requires an extra fee and increases Infinity auto insurance rates.
In addition to auto insurance, Infinity offers other types of coverage including motorcycle, business, and home insurance.
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Infinity Auto Insurance: The Bottom Line
Infinity Insurance is a subsidiary of the Kemper Insurance Company, providing coverage to customers in 43 states. The company has competitive rates and offers various discounts to further lower prices.
Learning more about Infinity auto insurance will help you decide if the company is right for you.
Now that you know about Infinity auto insurance, enter your ZIP code to find free car insurance rates in your area.
Infinity A Kemper Company Insurance Rates Breakdown
Driver Profile | Infinity | National Average |
---|---|---|
Clean Record | $111 | $119 |
1+ Ticket | $142 | $147 |
1+ Accident | $172 | $173 |
DUI | $234 | $209 |
Poor Credit | $190 | $205 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
You should consider various factors when deciding whether to buy Infinity auto insurance. Coverage cost tends to be the most important for many drivers. Therefore, comparing the prices of different companies will help you determine the most cost-effective option.
Companies use multiple factors when determining rates. Additionally, since the companies weigh these factors differently, the cheapest option will depend on your specific circumstances. However, comparing the average prices will give you a good idea of which company is the most affordable.
The following chart compares the average annual Infinity auto insurance rates for minimum and full-coverage policies with other companies.
Infinity Auto Insurance Average Annual Full Coverage and Minimum Coverage Rates vs. Other Companies
Company | Annual Average Minimum Coverage Rates | Annual Average Full Coverage Rates |
---|---|---|
Farmers | $929 | $2,298 |
Geico | $396 | $1,380 |
Infinity | $549 | $1,709 |
Mercury | $527 | $1,487 |
National General | $767 | $1,899 |
As you can see, customers can find more affordable policies with Infinity auto insurance than other companies. On average, the company is cheaper than Farmers and National General, but slightly higher than Geico and Mercury.
Infinity A Kemper Company Discounts Available
Discount | Industrial Alliance Insurance and Financial Services |
---|---|
Anti Theft | 7% |
Good Student | 14% |
Low Mileage | 4% |
Paperless | 10% |
Safe Driver | 5% |
Senior Driver | 2% |
As previously mentioned, the cost of coverage depends on your specific circumstances. While coverage is affordable for most drivers, others might find it expensive. For this reason, insurance companies provide multiple discounts to lower your rates.
These deals depend on various factors, including your policy, lifestyle, and schooling. Combining as many discounts as possible will help you get the best rates. The following table shows some of the Infinity auto insurance company deals.
Infinity Auto Insurance Discounts
Auto Discount | Discount Eligibility |
---|---|
Good student | Drivers between the ages of 16 and 24 and enrolled full-time in school maintain a 3.0 grade point average. |
Homeowner | Insured owns a single-family home. |
Loyalty | Insured maintains its policy with Infinity over an extended period. |
Mature driver improvement course | Drivers over 55 take a driver improvement course. |
Multi-car | Insures multiple vehicles with Infinity. |
Paid in full | Make full payment right away instead of a monthly payment plan. |
Paperless | Insured receives documentation online. |
Safe driver | Driver maintains a clean driving record. |
Switch and save | Switch Infinity from another insurance company. |
The available discounts differ by state, so you should ask a representative about the savings opportunities in your area.
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How Infinity A Kemper Company Ranks Among Providers
In a market filled with diverse auto insurance providers, Infinity Auto Insurance competes with several prominent companies. Understanding the landscape of competitors is crucial for customers seeking the best coverage and rates. Explore the list below to discover some of the competitors vying for attention in the auto insurance industry alongside Infinity.
- Geico: Known for competitive rates and a variety of coverage options, Geico is a major player in the auto insurance market.
- Progressive: Recognized for innovative policies, Progressive offers a range of coverage choices and is particularly popular for its Snapshot program.
- State Farm: With a vast network of agents and diverse coverage options, State Farm is a longstanding and reputable competitor.
- Allstate: Offering comprehensive coverage and a range of discounts, Allstate is a well-established player in the insurance industry.
- Liberty Mutual: Known for personalized coverage options and a focus on customer service, Liberty Mutual is a formidable competitor.
As customers navigate the landscape of auto insurance, these competitors, among others, contribute to a dynamic market. Comparing the offerings and rates of these companies can assist in making an informed decision about the right insurance provider for individual needs.
Frequently Asked Questions
What is Infinity Auto Insurance?
Infinity Auto Insurance is an insurance company that provides coverage for personal automobiles. They offer a range of insurance products and services, including liability coverage, comprehensive coverage, collision coverage, and more.
What types of coverage does Infinity Auto Insurance offer?
Infinity Auto Insurance offers various types of coverage, including liability coverage (bodily injury and property damage), comprehensive coverage, collision coverage, personal injury protection (PIP), uninsured/underinsured motorist coverage, and rental car reimbursement.
How can I get a quote from Infinity Auto Insurance?
To get a quote from Infinity Auto Insurance, you can visit their official website and fill out their online quote form. You’ll need to provide information about yourself, your vehicle, and your desired coverage options.
Are there any discounts available with Infinity Auto Insurance?
Yes, Infinity Auto Insurance offers several discounts to help customers save on their premiums. These may include discounts for safe driving records, multiple policies, bundling policies, anti-theft devices, and more. It’s recommended to check with Infinity Auto Insurance directly to learn about the specific discounts available in your area.
How do I file a claim with Infinity Auto Insurance?
If you need to file a claim with Infinity Auto Insurance, you can do so by contacting their claims department either through their website, customer service hotline, or by contacting your assigned insurance agent. They will guide you through the claims process and provide the necessary forms and information.
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Brad Larson
Licensed Insurance Agent
Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
Gmrtnz13
Do not buy!!!
npm_97
NEVER AGAIN.
bakkanorzi
Terrible customer service.
PELKEY
Deceptive company
Lindaa
Becareful look for insurance somehwere else
Uknow21
Thumbs down
Eva_Moreno_
Review of customer services
Jordan_linel
WORST
ahmedaldafaae
Very bad company
Junk_Hauling_Express
Infinity Insurance is a great company! I highly recommend.