Infinity Insurance Company Review (2024)
Explore the offerings of Infinity Insurance Company, a pillar in the insurance industry celebrated for its customer-centric approach and a comprehensive suite of coverage options designed for individuals, families, and businesses across the nation.
Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Apr 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
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Infinity Insurance Company
Average Monthly Rate For Good Drivers
$100A.M. Best Rating:
A (Excellent)Complaint Level:
LowPros
- Excellent Customer Service: Infinity Insurance Company is known for its responsive and helpful customer service. Their agents are readily available to assist with any inquiries or concerns you may have.
- Comprehensive Coverage Options: With a wide range of insurance types, including auto, home, life, and commercial insurance, Infinity offers comprehensive coverage solutions to meet various needs.
- Flexible Payment Plans: They offer flexible payment options, making it easier for policyholders to manage their premiums and budget effectively.
- Strong Financial Stability: Infinity boasts a strong financial standing, providing policyholders with peace of mind that their claims will be paid promptly and reliably.
- User-Friendly Online Tools: Their website and mobile app provide convenient online tools for policy management, including bill payments and policy updates.
Cons
- Limited Availability in Some States: While Infinity has a significant presence in many states, their coverage may not be available in certain regions, limiting choices for potential customers.
- No Nationwide Availability: If you’re looking for a nationwide insurance provider, Infinity’s coverage may not be suitable, as they primarily focus on specific regions.
- May Not Be Ideal for High-Risk Drivers: While they offer competitive rates, high-risk drivers may find more affordable options elsewhere, as Infinity’s rates can be less favorable for thisgroup.
- Limited Discounts: Compared to some other insurers, Infinity may offer fewer discounts, which could affect the overall affordability of their policies for some customers.
- Online Quoting Process: Although they have a user-friendly website, some customers may find the online quoting process less intuitive compared to competitors with more advanced online tools.
Infinity Insurance Company, a trusted name in the insurance industry, offers a comprehensive suite of coverage options to meet the diverse needs of individuals, families, and businesses.
With a focus on auto, home, life, and commercial insurance, Infinity stands out for its competitive rates, hassle-free claim process, and commitment to providing customized policies that cater to each customer’s unique circumstances.
The company’s strong financial stability and excellent customer service further solidify its reputation as a reliable insurance provider. Whether you’re safeguarding your vehicle, home, or family’s financial future, Infinity offers a range of solutions designed to offer peace of mind and protection.
Infinity Insurance Company Insurance Coverage Options
Infinity Insurance Company offers a variety of coverage options to cater to the diverse needs of its customers. Here’s a bullet list outlining the coverage options provided by the company:
Auto Insurance:
- Liability Coverage
- Collision Coverage
- Comprehensive Coverage
- Uninsured/Underinsured Motorist Coverage
- Medical Payments Coverage
- Roadside Assistance
Home Insurance:
- Dwelling Coverage
- Personal Property Coverage
- Liability Coverage
- Additional Living Expenses (ALE) Coverage
- Medical Payments to Others
Life Insurance:
- Term Life Insurance
- Whole Life Insurance
- Universal Life Insurance
- Final Expense Insurance
- Mortgage Protection Insurance
Commercial Insurance:
- General Liability Insurance
- Business Property Insurance
- Workers’ Compensation Insurance
- Commercial Auto Insurance
- Business Owners’ Policy (BOP)
- Commercial Umbrella Insurance
These coverage options are designed to provide protection and peace of mind for individuals, families, and businesses, ensuring that customers can choose the policies that best suit their unique circumstances and needs.
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Infinity Insurance Company Insurance Rates Breakdown
| Driver Profile | Infinity | National Average |
|---|---|---|
| Clean Record | $111 | $119 |
| 1+ Ticket | $142 | $147 |
| 1+ Accident | $172 | $173 |
| DUI | $234 | $209 |
| Poor Credit | $190 | $205 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
Infinity Insurance Company Discounts Available
| Discount | Industrial Alliance Insurance and Financial Services |
|---|---|
| Anti Theft | 7% |
| Good Student | 14% |
| Low Mileage | 4% |
| Paperless | 10% |
| Safe Driver | 5% |
| Senior Driver | 2% |
Infinity Insurance Company offers various discounts to help policyholders save on their insurance premiums. Here’s a bullet list highlighting some of the common discounts you may be eligible for:
- Multi-Policy Discount: Save when you bundle multiple insurance policies, such as auto and home insurance, with Infinity.
- Safe Driver Discount: Reward for maintaining a clean driving record with no accidents or violations.
- Good Student Discount: Discount for students who maintain good grades.
- Multi-Car Discount: Savings for insuring multiple vehicles under the same policy.
- Anti-Theft Discount: Reduced rates for vehicles equipped with anti-theft devices.
- Defensive Driving Discount: Discount for completing an approved defensive driving course.
- Paid-in-Full Discount: Save by paying your premium in a single annual or semi-annual payment.
- Paperless Billing Discount: Encouragement to go green with electronic billing and policy documents.
- Advance Quote Discount: Get a discount for getting a quote in advance of your policy start date.
- Military Discount: Special savings for active-duty military personnel and veterans.
- Affinity Group Discounts: Discounts for being a member of certain organizations or affinity groups.
The availability of these discounts may vary depending on your location and the specific policy you’re interested in.
How Infinity Insurance Company Ranks Among Providers
The competitive landscape in the insurance industry can change over time, and new competitors may emerge. Here are some of the main competitors that Infinity Insurance Company might have encountered:
- State Farm: State Farm is one of the largest insurance companies in the United States and offers a wide range of insurance products, including auto, home, life, and more. They are known for their extensive agent network and a variety of discounts.
- Geico: Geico is well-known for its auto insurance offerings and its humorous advertising campaigns. They often compete with Infinity in the auto insurance market and are known for competitive rates.
- Progressive: Progressive is another major player in the auto insurance market. They are recognized for their innovative use of technology, such as the Snapshot program, which offers discounts based on driving behavior.
- Allstate: Allstate offers a range of insurance products, including auto, home, and life insurance. They are known for their strong presence in the homeowners’ insurance market.
- Farmers Insurance: Farmers Insurance provides various insurance options, including auto, home, and life insurance. They have a strong agent network and offer customizable coverage.
- Nationwide: Nationwide is known for its diversified insurance offerings and is often a competitor in the auto and homeowners’ insurance markets.
- Liberty Mutual: Liberty Mutual offers a variety of insurance products, including auto, home, and commercial insurance. They are recognized for their emphasis on customer service and discounts.
- Usaa: While primarily serving military members and their families, Usaa is a significant competitor in the insurance industry, offering a wide range of insurance and financial services.
- Travelers: Travelers specializes in a range of insurance products, including property and casualty insurance, and competes in the commercial insurance market.
- Aig (American International Group): Aig is a global insurance company that offers various insurance products, including commercial insurance and life insurance.
The competitiveness of these companies can vary by region and the specific types of insurance coverage they offer.
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Infinity Insurance Company Claims Process
Ease of Filing a Claim
Infinity Insurance Company understands that the claims process is a critical aspect of customer satisfaction. They have implemented various methods to make it convenient for their policyholders to file claims.
Whether you prefer online, phone, or mobile app submission, Infinity offers options that cater to your needs. This flexibility ensures that you can report a claim in the manner most convenient for you, making the process more accessible and user-friendly.
Average Claim Processing Time
Timeliness is of utmost importance when it comes to claims processing. Infinity Insurance Company is committed to efficient and swift claim resolutions. While specific processing times may vary depending on the nature of the claim, Infinity strives to process claims as quickly as possible to minimize any disruptions in the lives of their policyholders.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback is invaluable in assessing the effectiveness of an insurance company’s claims process. Infinity Insurance Company places great importance on their customers’ satisfaction with claim resolutions and payouts. They actively seek and listen to feedback to continuously improve their services.
Infinity Insurance Company Digital and Technological Features
Mobile App Features and Functionality
Infinity Insurance Company offers a robust mobile app that provides policyholders with easy access to their insurance information and a range of useful features. The app allows users to manage their policies, view payment details, and even file claims directly from their mobile devices.
Online Account Management Capabilities
For policyholders who prefer managing their insurance accounts online, Infinity offers a feature-rich online portal. Through this portal, customers can access policy documents, review coverage details, make payments, and update their personal information. This online account management system empowers policyholders with the convenience and control to manage their policies efficiently.
Digital Tools and Resources
Infinity Insurance Company provides a wealth of digital tools and resources to help customers make informed decisions about their insurance coverage. These resources include informative articles, guides, and frequently asked questions.
By offering valuable insights and educational materials, Infinity ensures that their policyholders have the knowledge they need to select the right coverage options for their unique needs and circumstances.
Frequently Asked Questions
What types of insurance coverage does Infinity Insurance Company provide?
Infinity Insurance Company offers a range of coverage options, including auto insurance, home insurance, life insurance, and commercial insurance. Whether you’re looking to protect your vehicle, home, family, or business, Infinity has tailored solutions to meet diverse needs.
How does Infinity Insurance Company stand out in terms of pricing and competitiveness?
Infinity is recognized for its competitive rates in the insurance market. The company strives to provide affordable coverage options for auto, home, life, and commercial insurance, ensuring customers can find policies that suit their budget while maintaining quality protection.
What is the claims process like with Infinity Insurance Company?
Infinity Insurance Company prioritizes a hassle-free claims process. Policyholders can conveniently file claims through various channels, including online, phone, or the mobile app. The company is committed to efficient claim resolutions and aims to process claims quickly to minimize disruptions for policyholders.
What digital features does Infinity Insurance Company offer to its customers?
Infinity provides a robust mobile app that allows policyholders to manage their insurance information, make payments, and even file claims directly from their mobile devices. Additionally, the online account management portal offers features for reviewing coverage details, accessing policy documents, and making online payments.
How does Infinity Insurance Company ensure customer satisfaction with claim resolutions?
Customer feedback is crucial to Infinity Insurance Company, especially in evaluating the effectiveness of the claims process. The company actively seeks and values customer input to continuously improve its services, ensuring policyholders are satisfied with claim resolutions and payouts.
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Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
