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Liberty Insurance Underwriters Inc.: Customer Ratings & Reviews [2025]

Liberty Insurance Underwriters Inc stands as a premier choice for comprehensive insurance coverage, boasting an A (Excellent) rating from A.M. Best and a commitment to superior customer service evident in their low complaint level, making them a reliable option for those seeking robust protection and exceptional service.

UPDATED: Apr 23, 2024Fact Checked

Written by:

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Full Bio →
Written by Tim Bain

Reviewed by:

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

Full Bio →
Reviewed by Michael Leotta

UPDATED: Apr 23, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: Apr 23, 2024Fact Checked
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Liberty Insurance Underwriters Inc

Average Monthly Rate For Good Drivers

$110

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Wide range of insurance products and services
  • Discounts available for multi-policy, claims-free, safety program, and business longevity
  • Superior customer service and claims handling
  • Nationwide coverage in all 50 states

Cons

  • Mixed customer reviews, with some reporting issues with billing and claims processing
Are you looking for a reliable insurance company to protect your assets or business? Liberty Insurance Underwriters Inc may be just the solution you need. With a range of insurance products and services, this company has been providing peace of mind to individuals and businesses across the country for many years. Keep reading to learn more about their history, mission, and the products and services they offer.

Liberty Insurance Underwriters Inc. is a top-rated insurance company that provides a wide range of products and services, including auto, home, business, and liability insurance. Their mission is to provide superior customer service and claims handling to all customers, and they have a low complaint level according to customer reviews.

They offer various discounts for policyholders, including multi-policy, claims-free, safety program, and business longevity discounts. Liberty Insurance Underwriters Inc. is available in all 50 states and has an A (Excellent) rating from A.M. Best.

Read More: Top Auto Insurance Providers

However, some customers have reported issues with billing and claims processing. Liberty Insurance Underwriters Inc. is a reliable choice for those seeking comprehensive insurance coverage and exceptional customer service.

liberty mutual insurance Insurance Coverage Options

Liberty Insurance Underwriters Inc. offers a wide range of insurance products to meet the needs of individuals and businesses. Some of the coverage options available from Liberty Insurance Underwriters Inc. include:

  • Auto insurance: Liberty Insurance Underwriters Inc. offers coverage for personal and commercial vehicles, including liability, collision, and comprehensive coverage. They also offer optional coverage for roadside assistance, rental cars, and custom equipment.
  • Home insurance: Liberty Insurance Underwriters Inc. offers homeowners, renters, and landlords coverage. They offer coverage for the structure of the home, personal property, liability, and additional living expenses.
  • Business insurance: Liberty Insurance Underwriters Inc. offers coverage for small businesses, including property, liability, and workers’ compensation insurance. They also offer specialty coverage options for things like cyber liability, professional liability, and surety bonds.
  • Umbrella insurance: Liberty Insurance Underwriters Inc. offers umbrella insurance, which provides additional liability coverage beyond the limits of a customer’s existing policies.

Overall, Liberty Insurance Underwriters Inc. provides a comprehensive range of coverage options to meet the needs of a variety of customers. By offering various insurance products, Liberty Insurance Underwriters Inc can provide customers with the coverage they need to protect themselves, their families, and their businesses.

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liberty mutual insurance Insurance Rates Breakdown

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Driver ProfileLiberty Insurance Underwriters Inc.National Average
Clean Record$125$119
1+ Ticket$153$147
1+ Accident$185$173
DUI$221$209
Poor Credit$215$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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liberty mutual insurance Discounts Available

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DiscountLiberty Insurance Underwriters Inc.
Anti Theft15%
Good Student10%
Low Mileage10%
Paperless5%
Safe Driver15%
Senior Driver5%

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Liberty Insurance Underwriters Inc. offers several discounts to its policyholders. These discounts can help customers save money on their insurance premiums. Some of the discounts available from Liberty Insurance Underwriters Inc include:

  • Multi-policy discount: Customers with more than one policy with Liberty Insurance Underwriters Inc. can qualify for a discount on their premiums.
  • Claims-free discount: Customers who have not filed a claim in a certain number of years can qualify for a discount on their premiums.
  • Safety program discount: Customers who complete an approved safety program, such as a defensive driving course, can qualify for a premium discount.
  • Business longevity discount: Business customers who have been with Liberty Insurance Underwriters Inc. for a certain number of years can qualify for a discount on their premiums.

Overall, these discounts can help customers save money on their insurance premiums and make Liberty Insurance Underwriters Inc. an attractive option for those looking for affordable and comprehensive insurance coverage.

How liberty mutual insurance Ranks Among Providers

As a leading insurance provider, Liberty Insurance Underwriters Inc has several main competitors in the industry. Some of the major competitors of Liberty Insurance Underwriters Inc include:

  • State Farm: State Farm is one of the largest insurance providers in the US, offering a wide range of insurance products including auto, home, and life insurance. They have a large network of agents and are known for their customer service.
  • Allstate: Allstate is another major insurance provider, offering coverage for auto, home, and life insurance. They are known for using technology, such as the Drivewise program, which allows customers to earn discounts for safe driving habits.
  • Progressive: Progressive is a major player in the auto insurance industry, offering coverage for personal and commercial vehicles. They are known for their competitive pricing and their use of technology, such as the Snapshot program, which allows customers to earn discounts for safe driving habits.
  • Nationwide: Nationwide offers a range of insurance products, including auto, home, and business insurance. They are known for their personalized service and their use of technology, such as the SmartRide program, which allows customers to earn discounts for safe driving habits.

Overall, these competitors offer similar products and services to Liberty Insurance Underwriters Inc., and they compete on factors such as price, customer service, and use of technology. By being aware of its main competitors and their offerings, Liberty Insurance Underwriters Inc. can continue to innovate and improve its products and services to remain competitive in the marketplace.

Frequently Asked Questions

What is Liberty Insurance Underwriters Inc.?

Liberty Insurance Underwriters Inc. is an insurance company that offers a range of insurance products and services to individuals and businesses. They provide coverage in various areas such as property, casualty, marine, energy, specialty, and more.

How can I contact Liberty Insurance Underwriters Inc.?

You can contact Liberty Insurance Underwriters Inc. through their customer service helpline at [insert phone number] or visit their website [insert website URL] for more contact options.

What types of insurance do Liberty Insurance Underwriters Inc. offer?

Liberty Insurance Underwriters Inc. offers a wide range of insurance products, including but not limited to:

  • Property insurance
  • Casualty insurance
  • Marine insurance
  • Energy insurance
  • Specialty insurance

How can I get a quote for insurance from Liberty Insurance Underwriters Inc.?

To get a quote from Liberty Insurance Underwriters Inc., you can visit their website and fill out the online quote request form. Alternatively, you can contact their customer service helpline for assistance with obtaining a quote.

Are Liberty Insurance Underwriters Inc. customer ratings and reviews positive?

Customer ratings and reviews for Liberty Insurance Underwriters Inc. can vary. It is recommended to research and read reviews from multiple sources to get a comprehensive understanding of their customer experiences.

What are the advantages of choosing Liberty Insurance Underwriters Inc.?

Some potential pros of choosing Liberty Insurance Underwriters Inc. include:

  • Wide range of insurance products and services
  • Established company with experience in the insurance industry
  • Dedicated customer service support
  • Flexibility in coverage options

What are the disadvantages of choosing Liberty Insurance Underwriters Inc.?

Some potential cons of choosing Liberty Insurance Underwriters Inc. may include:

  • Customer ratings and reviews can vary
  • Pricing may not be competitive compared to other insurance providers
  • Limited availability in certain regions
  • Coverage options may not meet specific needs for some individuals or businesses

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Written by:

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Full Bio →
Written by Tim Bain

Reviewed by:

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

Full Bio →
Reviewed by Michael Leotta

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Liberty Mutual Insurance

3.91 (3,792 reviews)
1
March 10, 2024

Doug Bauman

Liberty Mutual Insurance review

After being monitored by the Liberty Mutual “RightTrack” software for 90 days, I believe it’s seriously flawed! I had scores 89-95 the entire time, which equated to “Excellent” driving according to their definition. With no late driving and no fast acceleration events the entire 90 days, a few hard breaking events where drivers abruptly cut in front of me or a yellow light took it toll. What are you supposed to do, hit the drivers that...
After being monitored by the Liberty Mutual “RightTrack” software for 90 days, I believe it’s seriously flawed! I had scores 89-95 the entire time, which equated to “Excellent” driving according to their definition. With no late driving and no fast acceleration events the entire 90 days, a few hard breaking events where drivers abruptly cut in front of me or a yellow light took it toll. What are you supposed to do, hit the drivers that cut you off or run a yellow lights? After the 90 day BS, I got a $40 saving off my annual premium. Whoopee! Do yourself a HUGE favor and look for auto insurance elsewhere! This “RightTrack” program is a BIG scam!
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1
February 6, 2024

Ca_Issacs

Trash company

Absolutely no communication between the company, and I regardless of them having me give them 3 separate means to communicate with me. Trash company.
1
September 25, 2023

Mikem72262

Liberty is an over charging company

I went to cancel my home and auto policies I have with Liberty cause I found other insurance companies have better rates for the same coverage. On both my policies the coverage is the same or better than I have now and the total cost is now going to be HALF of what I was paying with Liberty. When I called to cancel I was then told that Liberty charges a $150 charge to cancel my policy (no other company charges this that I have had). This is no wh...
I went to cancel my home and auto policies I have with Liberty cause I found other insurance companies have better rates for the same coverage. On both my policies the coverage is the same or better than I have now and the total cost is now going to be HALF of what I was paying with Liberty. When I called to cancel I was then told that Liberty charges a $150 charge to cancel my policy (no other company charges this that I have had). This is no where shown in the policy about this charge to cancel. JUST ANOTHER WAY LIBERTY IS SCREWING IT'S CUSTOMERS!!!! I would tell anybody looking for insurance to try other companies if you want a better price!!!! Customer service even will tell you the company has NEVER reduced it's prices.
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1
September 12, 2023

Brian_B

Don't ever expect help if you need it.

My car was damaged (rear end) by someone with Liberty Mutual Insurance 108 days ago. I have continually left messages with the Liberty claims representative and can't even get a phone call back. I wouldn't recommend this company to anyone looking for any sort of customer service.
1
July 31, 2023

Jayden09_

NO SECOND CHANCES FOR LOYAL CUSTOMERS!!!

I wasn't able to pay my bill all at once so I called Liberty Mutual for more time. The woman I talked to told me that I would have 40 days to pay my balance and 2 weeks later I was sent a check for half of what I had paid. When I called to see why, the person I talked to said the woman had informed me of the wrong dates and that now to rewrite a policy I would have to pay for the whole year in advance. So when Liberty Mutuals employees give you t...
I wasn't able to pay my bill all at once so I called Liberty Mutual for more time. The woman I talked to told me that I would have 40 days to pay my balance and 2 weeks later I was sent a check for half of what I had paid. When I called to see why, the person I talked to said the woman had informed me of the wrong dates and that now to rewrite a policy I would have to pay for the whole year in advance. So when Liberty Mutuals employees give you the wrong information they punish you after being a loyal customer for 2 years. Most people can't afford to pay for a whole year of coverage right now.
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1
June 16, 2023

Tucky

Paying my Auto Insurance in the rears?

I've been trying to find out HOW I BEGAN MY AUTO INSURANCE WITH Randy Watkins in Florence KY. I began a auto policy in 2021 . I recently found out that I have been paying a rearrange policy . I've found a better rate with a different company other than Liberty Mutual. I have as told by Randy Watkins that I got a better rate on auto insurance due to knowing a Guaranteed Rate sales person Myron Fears.im not sure How that worked. However, I can't f...
I've been trying to find out HOW I BEGAN MY AUTO INSURANCE WITH Randy Watkins in Florence KY. I began a auto policy in 2021 . I recently found out that I have been paying a rearrange policy . I've found a better rate with a different company other than Liberty Mutual. I have as told by Randy Watkins that I got a better rate on auto insurance due to knowing a Guaranteed Rate sales person Myron Fears.im not sure How that worked. However, I can't figure out how I started a policy and now that I'm no longer going to be with Liberty Mutual and I told Randy that I wanted to stop my auto payment. That's when I was told that when I requested to stop that I find that I will owe Liberty Mutual a rearage of $90+! He said I elected the pay date. I'm certain that when. I signed up I paid money up front to start the policy. I've asked him to find the original payment and havent gotten an answer. Who do you know that pays insurance in the rears??
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1
May 18, 2023

Zzzzzzz6969

Run away become they will cancel you

After 2 years of having car insurance with this is Company. Liberty Mutual had decided to cancel my insurance with them. Just because an animal had gotten in my way of driving on the highway and unfortunately hit the animal. I don't understand why they had cancel my policy when the accident happened about 2 years ago. I don't recommend liberty Mutual at all for they will cancel you for no good reason and not giving a good reason. I payed my bill ...
After 2 years of having car insurance with this is Company. Liberty Mutual had decided to cancel my insurance with them. Just because an animal had gotten in my way of driving on the highway and unfortunately hit the animal. I don't understand why they had cancel my policy when the accident happened about 2 years ago. I don't recommend liberty Mutual at all for they will cancel you for no good reason and not giving a good reason. I payed my bill on time and my deduction for the accident. I did my share of the game. They don't play nice at all. They play people. Run!
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2
April 20, 2023

NG1989

Appraisers short change customers

Beware of malpractice with this company. I had damage from another vehicle and took it to a certified body shop. Liberty mutual appraiser was a total pain to negotiate with. He essentially only approve 25% of the repairs necessary to retain my manufacturer warranty on a brand new vehicle. If you are looking for solid coverage of a nice car, maybe think twice because this insurance will short change you and they don’t care about customers. Appra...
Beware of malpractice with this company. I had damage from another vehicle and took it to a certified body shop. Liberty mutual appraiser was a total pain to negotiate with. He essentially only approve 25% of the repairs necessary to retain my manufacturer warranty on a brand new vehicle. If you are looking for solid coverage of a nice car, maybe think twice because this insurance will short change you and they don’t care about customers. Appraiser I had was unreasonable. I’m filing a complaint with the state.
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1
March 28, 2023

M__Atif

Terrible Company when it comes to honor their liability

Terrible company when it comes to honor their liability for other automobilists. Their driver crossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent [REDACTED NAME] Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and sa...
Terrible company when it comes to honor their liability for other automobilists. Their driver crossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent [REDACTED NAME] Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and said, your claim is denied. She decided in few seconds after checking my email. In fact she never read my emails, just wanted to give me false hope. They could do investigation, they could read my emails, they could go through pictures but hey had already decided to deny my claim. They knew that I do not have a camera in my car or any witness. I am an Uber driver, I lost my car, and my job because of this accident. I had to borrow money from friends to purchase another car and I still owe money. Just because I cannot prove it, does not mean it did not happened. I could not do anything so just writing this review.
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1
March 20, 2023

pstringer818_gmail_com

WARNING!

WARNING!!!! FIND ANOTHER INSURANCE COMPANY! Will gladly take your money but after 30+ years when we needed them, it has been a nightmare!!!!
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<h3>Liberty Insurance Underwriters Inc. Monthly Auto Insurance Rates</h3>
<h3>Liberty Insurance Underwriters Inc. Monthly Auto Insurance Rates</h3>