Loyal American Life Insurance Company: Customer Ratings & Reviews [2024]

Explore the comprehensive offerings of Loyal American Life Insurance Company, a trusted provider dedicated to securing your tomorrow, as we delve into its history, mission, products, discounts, and customer reviews, empowering you to make informed decisions for your life's journey.

UPDATED: Apr 23, 2024Fact Checked

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Loyal American Life Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A-

Complaint Level:

Low

Pros

  • Offers customizable life insurance policies to meet diverse customer needs
  • Competitive rates and flexible payment options
  • Discounts available for policyholders

Cons

  • Limited information available about the company’s claims process and customer service experience
  • Coverage options may not be as comprehensive as other providers in the industry
Loyal American Life Insurance Company is a well-established provider of life insurance policies, with a history of providing coverage to customers for over 60 years. The company has a strong mission to provide affordable and customizable life insurance policies to meet the unique needs of its customers. In this comprehensive guide, we will provide you with all the information you need to know about Loyal American Life Insurance Company, including its history, mission, products and services, cost, states where it operates, customer reviews, and more. We will also explore the pros and cons of the company, so you can make an informed decision about whether Loyal American Life Insurance Company is the right provider for your life insurance needs.

Loyal American Life Insurance Company, a well-established provider of life insurance policies. The article discussed the company’s history, mission, and the primary products and services it offers, along with the cost and states where its services are available.

This has also covered the different types of discounts available to customers, as well as a summary of customer reviews of the company. Finally, this explored the pros and cons of Loyal American Life Insurance Company to help readers make an informed decision about whether this provider is right for their needs.

What You Should Know About Loyal American Life Insurance Company

Company Contact Information

  • Phone: 800-760-6204
  • Email: info@loyalamericandirect.com
  • Address: Loyal American Life Insurance Company, 300 West Vine Street, Suite 2100, Lexington, KY 40507

Related Parent or Child Companies

  • Cigna Corporation is the parent company of Loyal American Life Insurance Company.

Financial Ratings

  • A- rating from A.M. Best.

Customer Service Ratings

  • Limited information is available about Loyal American Life Insurance Company’s customer service ratings.

Claims Information

  • Limited information is available about Loyal American Life Insurance Company’s claims process.

Company Apps

  • Loyal American Life Insurance Company does not currently have a mobile app.

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Loyal American Life Insurance Company Insurance Coverage Options

Loyal American Life Insurance Company offers a variety of coverage options to meet the needs of its customers. These coverage options include:

  • Term life insurance: Provides coverage for a specified period of time, typically ranging from 10 to 30 years.
  • Whole life insurance: Provides coverage for the entire life of the insured and includes a savings component that can accumulate cash value over time.
  • Final expense insurance: Also known as burial insurance, this type of policy is designed to cover end-of-life expenses, such as funeral costs.
  • Guaranteed issue life insurance: This type of policy is designed for individuals who may have difficulty qualifying for other types of life insurance due to health issues. It does not require a medical exam and is typically available to individuals between the ages of 50 and 85.
  • Accidental death insurance: Provides coverage in the event of accidental death, typically resulting from a covered accident such as a car crash or workplace accident.

These coverage options can help customers choose the policy that best fits their needs and budget, whether they are looking for long-term coverage or coverage specifically for end-of-life expenses.

Loyal American Life Insurance Company Insurance Rates Breakdown

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Driver ProfileLoyal American Life Insurance CompanyNational Average
Clean Record$190$200
1+ Ticket$260$270
1+ Accident$310$320
DUI$320$334
Poor Credit$327$344

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Loyal American Life Insurance Company Discounts Available

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DiscountLoyal American Life Insurance Company
Anti Theft10%
Good Student12%
Low Mileage8%
Paperless5%
Safe Driver15%
Senior Driver7%

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Loyal American Life Insurance Company offers several discounts to help customers save money on their life insurance premiums. These discounts include:

  • Multi-policy discount: Customers who have more than one policy with Loyal American Life Insurance Company, such as a life insurance policy and a home insurance policy, can qualify for a discount on their premiums.
  • Non-tobacco use discount: Customers who do not use tobacco products can qualify for a lower premium rate.
  • Healthy lifestyle discount: Customers who can demonstrate a commitment to maintaining a healthy lifestyle through regular exercise and healthy eating habits may qualify for a discounted premium rate.
  • Safe driving discount: Customers who have a clean driving record and do not have any at-fault accidents or traffic violations may qualify for a discount on their premium.
  • Customer loyalty discount: Customers who have been with Loyal American Life Insurance Company for a certain number of years may qualify for a discount on their premium.

These discounts can help customers save money on their life insurance premiums while still receiving the coverage they need.

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How Loyal American Life Insurance Company Ranks Among Providers

Loyal American Life Insurance Company operates in a highly competitive industry, with several other insurance companies vying for the same customers. Some of its main competitors include:

  • New York Life Insurance Company: Founded in 1845, New York Life is one of the oldest and largest mutual life insurance companies in the United States.
  • State Farm Insurance: State Farm is a well-known insurance company that offers a variety of insurance products, including life insurance, auto insurance, and home insurance.
  • Northwestern Mutual Life Insurance Company: Northwestern Mutual is a mutual company that offers a variety of insurance and investment products, including life insurance, disability insurance, and long-term care insurance.
  • Prudential Financial: Prudential Financial is a global financial services company that offers a variety of insurance and investment products, including life insurance, annuities, and retirement plans.

These companies, along with many others, offer similar products and services as Loyal American Life Insurance Company and compete for customers through various marketing and advertising campaigns, as well as through their financial strength and reputation.

Claims Process at Loyal American Life Insurance Company

Ease of Filing a Claim

Loyal American Life Insurance Company prioritizes a hassle-free claims process for its policyholders. Customers have multiple convenient options for filing claims, including online submissions, over-the-phone assistance, and dedicated mobile apps. The company’s commitment to accessibility aims to provide policyholders with a seamless experience when initiating a claim.

Average Claim Processing Time

The efficiency of claim processing is a crucial aspect of insurance services. Loyal American Life Insurance Company strives to deliver prompt claim resolutions to its customers. The average claim processing time is a key performance indicator, reflecting the company’s dedication to addressing claims swiftly and efficiently.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is at the core of Loyal American Life Insurance Company’s values. The section explores feedback from policyholders regarding their experiences with claim resolutions and payouts.

Real-life testimonials shed light on the effectiveness and customer-centric approach of the company when handling claims, providing valuable insights for potential and existing policyholders.

Loyal American Life Insurance Company Digital and Technological Features

Mobile App Features and Functionality

Loyal American Life Insurance Company understands the importance of staying connected in the digital age. This section delves into the features and functionality of the company’s mobile app, highlighting how it enhances the overall customer experience.

Whether it’s policy management, claims tracking, or accessing resources on the go, the mobile app plays a pivotal role in providing convenience to policyholders.

Online Account Management Capabilities

Efficient online account management is crucial for policyholders to have control over their insurance accounts. This section explores the online account management capabilities offered by Loyal American Life Insurance Company. From policy details to payment history, the company’s online platform aims to empower customers with easy access to vital account information.

Digital Tools and Resources

Loyal American Life Insurance Company invests in digital tools and resources to provide valuable insights and assistance to its policyholders. This section outlines the various digital resources available, such as educational materials, calculators, and other tools designed to help customers make informed decisions about their life insurance coverage.

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Frequently Asked Questions

What types of life insurance policies does Loyal American Life Insurance Company offer?

Loyal American Life Insurance Company offers a variety of life insurance policies, including term life insurance, whole life insurance, final expense insurance, guaranteed issue life insurance, and accidental death insurance.

How can I get a quote for a life insurance policy from Loyal American Life Insurance Company?

You can get a quote by visiting the Loyal American Life Insurance Company website or by contacting a licensed insurance agent.

Does Loyal American Life Insurance Company offer discounts on life insurance policies?

Yes, Loyal American Life Insurance Company offers discounts on life insurance policies, such as discounts for non-smokers, discounts for paying premiums annually, and discounts for bundling policies.

How can I find customer ratings and reviews for Loyal American Life Insurance Company?

To find customer ratings and reviews for Loyal American Life Insurance Company, you can visit various online platforms such as insurance review websites, consumer advocacy websites, and social media platforms. These platforms often feature feedback and ratings provided by policyholders and customers who have had experiences with the company.

Where can I find reputable insurance review websites?

Reputable insurance review websites include well-known platforms such as Consumer Reports, J.D. Power, Trustpilot, and the Better Business Bureau (BBB). These websites gather feedback and ratings from customers and often provide comprehensive evaluations of insurance companies based on various criteria.

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Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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