Manufacturers Alliance Insurance Company: Customer Ratings & Reviews [2025]

Explore the dynamic landscape of Manufacturers Alliance Insurance Company (MAIC) as we delve into its competitive rates, comprehensive coverage options for manufacturers and small business owners, and customer ratings & reviews, offering you valuable insights for informed insurance decisions.

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Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Written by
Zach Fagiano
Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Reviewed by
Laura D. Adams

Updated April 2024

Manufacturers Alliance Insurance Company (MAIC) is a commercial insurance company that specializes in providing coverage to manufacturers and distributors. The company has strong financial ratings, competitive rates, and diverse coverage options.

Additionally, the company offers a variety of discounts to its customers and shares positive feedback from satisfied policyholders. Overall, MAIC is a reliable and reputable insurance provider for businesses in the manufacturing industry.

What You Should Know About Manufacturers Alliance Insurance Company (MAIC)

Company contact information

Related parent or child companies

  • Manufacturers Alliance Insurance Company is a subsidiary of The Hanover Insurance Group, a publicly traded holding company that specializes in property and casualty insurance.

Financial ratings

  • A.M. Best Rating: A (Excellent)
  • Standard & Poor’s Rating: A-

Customer service ratings

  • Better Business Bureau Rating: A+

Claims information

  • MAIC offers 24/7 claims reporting through their website or by phone.
  • Customers can track the status of their claim online or by contacting a claims representative.

Company apps

  • MAIC does not currently have a mobile app for customers, but their website is mobile-responsive and can be accessed from a smartphone or tablet.

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Manufacturers Alliance Insurance Company (MAIC) Insurance Coverage Options

Manufacturers Alliance Insurance Company (MAIC) offers a range of coverage options to protect you and your assets. Here are some of the coverage options provided by MAIC:

  • Auto insurance: liability, collision, comprehensive, personal injury protection, and uninsured/underinsured motorist coverage
  • Homeowners insurance: protection for your dwelling, personal property, liability, and additional living expenses
  • Renters insurance: coverage for personal property, liability, and additional living expenses
  • Umbrella insurance: additional liability protection that extends beyond your primary policies
  • Commercial auto insurance: coverage for your business-owned vehicles
  • Commercial property insurance: coverage for your business property, equipment, and inventory
  • Workers’ compensation insurance: coverage for employee injuries and illnesses
  • General liability insurance: coverage for third-party bodily injury, property damage, and personal/advertising injury

Read more: Advantage Workers Compensation Insurance Company: Customer Ratings & Reviews

Note that coverage options and availability may vary depending on the state you live in and the type of policy you’re interested in. It’s important to contact a MAIC agent to discuss your specific insurance needs.

Manufacturers Alliance Insurance Company (MAIC) Insurance Rates Breakdown

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Driver ProfileManufacturers AllianceNational Average
Clean Record$145$119
1+ Ticket$147$147
1+ Accident$173$173
DUI$209$209
Poor Credit$249$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Manufacturers Alliance Insurance Company (MAIC) Discounts Available

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DiscountManufacturers Alliance
Anti Theft16%
Good Student14%
Low Mileage9%
Paperless8%
Safe Driver18%
Senior Driver6%

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MAICO provides a range of discounts tailored to meet the diverse needs of qualifying businesses. These discounts are designed to offer cost-saving opportunities and enhance the overall value of MAICO’s services. Here is an in-depth look at the various discounts available:

  • Claims-Free Discount: For businesses with a spotless claims history, MAICO offers a Claims-Free Discount as a tangible reward, recognizing and appreciating their commitment to maintaining a risk-free track record.
  • Safety Program Discount: MAICO extends a discount to businesses implementing robust safety programs, acknowledging their dedication to fostering a secure work environment and prioritizing employee well-being.
  • Group Discount: Businesses insuring multiple facets of their operations with MAICO can benefit from a Group Discount, encouraging cost-effective bundling of policies and providing financial advantages for comprehensive coverage.
  • Paid-in-Full Discount: Demonstrating a commitment to financial responsibility, MAICO offers a Paid-in-Full Discount to businesses choosing to settle their insurance premiums upfront, fostering a sense of financial stability and a long-term partnership.

These discounts collectively reflect MAICO’s commitment to supporting businesses that prioritize safety, risk management, and responsible financial practices. By tailoring discounts to specific aspects of a business’s operations, MAICO aims to provide a customized and cost-effective insurance solution for each qualifying client.

Businesses are encouraged to explore these opportunities and work with MAICO to create a tailored insurance package that aligns with their unique needs and priorities.

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How Manufacturers Alliance Insurance Company (MAIC) Ranks Among Providers

Some of the main competitors of Manufacturers Alliance Insurance Company (MAIC) include:

  • State Farm: State Farm is a popular insurance company that provides a wide range of insurance options including auto, home, life, and health insurance. They also offer various discounts for safe driving, good grades, and bundling policies.
  • Geico: Geico is another well-known insurance provider that offers auto, home, and other insurance options. They are known for their catchy commercials and competitive rates, as well as their online tools and mobile app for managing policies.
  • Progressive: Progressive is a leading provider of auto insurance, offering a variety of coverage options, discounts, and unique features such as their Snapshot program that rewards safe driving. They also offer home, renters, and other types of insurance.
  • Allstate: Allstate is a comprehensive insurance company that offers coverage for auto, home, life, and business insurance. They offer various discounts and features such as their Drivewise program that tracks driving behavior and rewards safe driving habits.
  • Nationwide: Nationwide is another insurance company that offers a wide range of insurance options including auto, home, life, and business insurance. They also offer various discounts and features such as their SmartRide program that rewards safe driving.

Read more: Agent Alliance Insurance Company Review

Claims Process at Manufacturers Alliance Insurance Company (MAIC)

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Manufacturers Alliance Insurance Company (MAIC) prioritizes the convenience of its policyholders by offering multiple channels for filing claims. Whether you prefer the ease of online submissions, the traditional approach of filing over the phone, or the accessibility of mobile apps, MAIC ensures a seamless experience for its customers.

Average Claim Processing Time

MAIC is committed to efficient claim processing, aiming to provide timely resolutions to its policyholders. While individual experiences may vary, the company maintains a focus on minimizing claim processing times to enhance customer satisfaction.

Customer Feedback on Claim Resolutions and Payouts

The satisfaction of MAIC’s policyholders is evident in the positive feedback received regarding claim resolutions and payouts. Customers appreciate the company’s commitment to fair and prompt settlements, contributing to a positive overall claims experience.

Manufacturers Alliance Insurance Company (MAIC) Digital and Technological Advancements

Mobile App Features and Functionality

MAIC may not currently offer a dedicated mobile app, but its website is mobile-responsive, ensuring a user-friendly experience for smartphone and tablet users. The company remains attentive to technological advancements and may introduce a mobile app in the future to enhance customer interactions.

Online Account Management Capabilities

MAIC provides robust online account management capabilities, allowing policyholders to access and manage their accounts conveniently. From reviewing policy details to making payments, the online platform offers a comprehensive suite of features for effective account management.

Digital Tools and Resources

In embracing digital innovation, MAIC empowers its customers with various digital tools and resources. While specific details may vary, the company is committed to leveraging technology to provide informative resources and tools that enhance the overall insurance experience for its policyholders.

Frequently Asked Questions

How does Manufacturers Alliance Insurance Company (MAIC) rank among other insurance providers?

MAIC is a reputable commercial insurance company with strong financial ratings and competitive rates. Its focus on manufacturers and distributors, along with positive customer feedback, positions it well among insurance providers. However, individual needs may vary, so it’s recommended to compare quotes to find the best fit.

What coverage options does Manufacturers Alliance Insurance Company (MAIC) offer, and how can I customize my policy?

MAIC provides various coverage options for manufacturers and businesses. These may include contact details, parent or child companies, financial ratings, customer service ratings, claims information, and company apps. To customize a policy, it’s advisable to contact a MAIC agent to discuss specific insurance needs.

Are there discounts available with Manufacturers Alliance Insurance Company (MAIC)?

Yes, MAIC offers a range of discounts tailored to meet the diverse needs of qualifying businesses. These discounts are designed to provide cost-saving opportunities, reflecting MAIC’s commitment to supporting businesses that prioritize safety, risk management, and responsible financial practices.

How does Manufacturers Alliance Insurance Company (MAIC) handle the claims process, and what is the average claim processing time?

MAIC prioritizes customer convenience by offering multiple channels for filing claims, including online submissions, phone, and potentially mobile apps in the future. The company aims for efficient claim processing, with a focus on minimizing processing times to enhance customer satisfaction. Individual experiences may vary.

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