Metropolitan Direct Property and Casualty Insurance Company: Customer Ratings & Reviews [2025]

Metropolitan Direct Property and Casualty Insurance Company stands as a reliable choice in the insurance landscape, offering a spectrum of products, from auto and homeowners insurance to renters and condo insurance, boasting competitive pricing, discounts, and a history of positive customer reviews.

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Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

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Angie Watts
Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Reviewed by
Jeffrey Manola

Updated April 2024

Metropolitan Direct Property and Casualty Insurance Company, is an insurance provider that offers a range of insurance products and services, including auto insurance, homeowners insurance, renters insurance, condo insurance, and landlord insurance.

The company has a long history of providing top-quality insurance services and has earned an A (Excellent) rating from A.M. Best. Metropolitan Direct Property and Casualty Insurance Company has a low complaint level and offers competitive pricing, available discounts for eligible customers, and easy online quote and policy management system.

While the company has limited availability in certain states and no mobile app for policy management, it has received positive customer reviews and is a reliable choice for anyone looking for affordable and reliable insurance coverage.

What You Should Know About Metropolitan Property and Casualty Insurance Co

Company Contact Information:

  • Phone: 1-800-638-4208
  • Website: https://www.metlife.com/insurance/
  • Mailing address: Metropolitan Direct Property and Casualty Insurance Company, 700 Quaker Lane, Warwick, RI 02886

Related Parent or Child Companies:

  • Metropolitan Direct Property and Casualty Insurance Company is a subsidiary of MetLife, Inc., a leading global provider of insurance, annuities, and employee benefit programs.

Financial Ratings:

  • Metropolitan Direct Property and Casualty Insurance Company has an A (Excellent) rating from A.M. Best, indicating a strong financial standing and a high likelihood of fulfilling its financial obligations to customers.

Customer Service Ratings:

  • Metropolitan Direct Property and Casualty Insurance Company has received positive customer reviews for its customer service, with many customers expressing satisfaction with the company’s prompt and responsive service.

Claims Information:

  • Customers can file a claim with Metropolitan Direct Property and Casualty Insurance Company by calling the company’s claims department at 1-800-854-6011 or by submitting a claim online through the company’s website. The company strives to process claims efficiently and effectively, and many customers have reported positive experiences with the claims process.

Company Apps:

  • Metropolitan Direct Property and Casualty Insurance Company does not currently offer a mobile app for policy management. However, the company’s website provides an easy-to-use online quote and policy management system, which allows customers to manage their policies and obtain quotes from the comfort of their own homes.

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Metropolitan Property and Casualty Insurance Co Insurance Coverage Options

Metropolitan Direct Property and Casualty Insurance Company offers a range of coverage options to its customers to help protect them against unexpected events. Here are some of the coverage options offered by the company:

  • Homeowners insurance: This can include coverage for the structure of the home, personal property, liability, and additional living expenses.
  • Renters insurance: This can include coverage for personal property, liability, and additional living expenses.
  • Condo insurance: This can include coverage for the interior of the condo unit, personal property, liability, and additional living expenses.
  • Landlord insurance: This can include coverage for the structure of the rental property, liability, and rental income protection.
  • Flood insurance: This can provide coverage for damage caused by flooding, which is typically not covered by standard homeowners or renters insurance policies.
  • Umbrella insurance: This can provide additional liability coverage beyond the limits of your auto, home, or renters insurance policy.
  • Business insurance: This can include coverage for general liability, property damage, business interruption, and professional liability, depending on the needs of the business.
  • Auto insurance: This can include liability coverage, collision coverage, comprehensive coverage, personal injury protection, and uninsured/underinsured motorist coverage.

Read more:

Metropolitan Direct Property and Casualty Insurance Company ensures comprehensive protection by offering a diverse array of insurance coverage options tailored to meet the unique needs of its policyholders.

Metropolitan Property and Casualty Insurance Co Insurance Rates Breakdown

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Driver ProfileMetropolitan Direct Property and Casualty Insurance CompanyNational Average
Clean Record$185$170
1+ Ticket$240$215
1+ Accident$280$250
DUI$320$300
Poor Credit$318$292

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Metropolitan Property and Casualty Insurance Co Discounts Available

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DiscountMetropolitan Direct Property and Casualty Insurance Company
Anti Theft8%
Good Student10%
Low Mileage6%
Paperless4%
Safe Driver12%
Senior Driver7%

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Metropolitan Direct Property and Casualty Insurance Company offers various discounts to its customers to help them save money on their insurance premiums. Here are some of the discounts offered by the company:

  • Multi-Policy Discount: Customers can save up to 15% on their auto insurance when they also purchase a home insurance policy or other insurance products offered by Metropolitan Direct.
  • Good Driver Discount: Customers who have a clean driving record for a certain number of years are eligible for this discount, which can range from 5% to 25% depending on the state and the driving history.
  • Good Student Discount: Full-time students under the age of 25 who maintain a certain grade point average (usually a B average or higher) are eligible for this discount, which can help them save up to 15% on their car insurance.
  • Anti-Theft Discount: Customers who install an anti-theft device in their vehicle may be eligible for a discount of up to 25% on their comprehensive coverage.
  • Safety Features Discount: Customers who have certain safety features in their vehicle, such as airbags, anti-lock brakes, or electronic stability control, may be eligible for a discount of up to 10% on their auto insurance.

By providing an array of discounts, Metropolitan Direct Property and Casualty Insurance Company empowers its policyholders to save on premiums while maintaining high-quality coverage tailored to their specific needs.

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How Metropolitan Property and Casualty Insurance Co Ranks Among Providers

Metropolitan Direct Property and Casualty Insurance Company operates in a competitive insurance landscape, contending with reputable industry players. The company’s primary competitors include:

  • State Farm
  • Allstate
  • Progressive
  • Geico

In navigating the insurance market, Metropolitan Direct Property and Casualty Insurance Company faces robust competition from industry giants, each vying to provide comprehensive coverage and value to policyholders. Understanding these competitors is crucial for customers seeking the best insurance options.

Frequently Asked Questions

What is Metropolitan Direct Property and Casualty Insurance Company’s claims process like?

Metropolitan Direct Property and Casualty Insurance Company’s claims process is designed to be quick and easy for customers. To file a claim, customers can call the company’s claims department or file a claim online through their website.

How do I qualify for discounts on my insurance coverage?

To qualify for discounts on your insurance coverage with Metropolitan Direct Property and Casualty Insurance Company, you must meet certain criteria, such as maintaining a clean driving record or installing safety features in your home. Speak with a representative to learn more about the discounts available to you.

What states does Metropolitan Direct Property and Casualty Insurance Company offer its services in?

Metropolitan Direct Property and Casualty Insurance Company offers insurance services in several states across the United States, including California, Florida, Georgia, Illinois, Indiana, Michigan, Missouri, Ohio, Oregon, Pennsylvania, Texas, and Virginia.

Are customer ratings and reviews important when considering an insurance company?

Yes, customer ratings and reviews are essential when evaluating an insurance company. They provide insights into the experiences of existing policyholders and can help you gauge the company’s customer service, claims handling, policy options, and overall satisfaction. Reading reviews allows you to make an informed decision about whether Metropolitan Direct Property and Casualty Insurance Company aligns with your expectations and needs.

Can I solely rely on customer ratings and reviews to determine the quality of Metropolitan Direct Property and Casualty Insurance Company?

While customer ratings and reviews provide valuable insights, it’s important to consider them alongside other factors. Ratings and reviews represent individual experiences and opinions, which may vary. Additionally, some reviews could be biased or based on specific situations. To get a complete picture, consider other aspects such as the company’s financial stability, coverage options, pricing, and their reputation in the industry.

How can I find customer ratings and reviews for Metropolitan Direct Property and Casualty Insurance Company?

To find customer ratings and reviews for Metropolitan Direct Property and Casualty Insurance Company, you can follow these steps:

  1. Visit reputable review websites such as ConsumerAffairs, Trustpilot, or BBB (Better Business Bureau).
  2. Search for “Metropolitan Direct Property and Casualty Insurance Company” or simply “Metropolitan Direct Insurance” on the review websites.
  3. Look for customer ratings, reviews, and feedback left by policyholders who have had experiences with the company.
  4. Take into account both positive and negative reviews to form a well-rounded understanding of the company’s performance.

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