Our Top Ten Picks For National General Insurance Company: Customer Ratings & Reviews [2024]

National General Insurance Company, a prominent player in the insurance landscape, delivers a range of coverage solutions spanning auto, home, and RV needs across all 50 states.

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Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Feb 8, 2024

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Company Details
President: Mary Rowland Hennessy
Address: 500 West Fifth Street P O Box 3199
City: Winston-Salem
State: NC
ZIP Code: 27102
Phone Number: (336) 435-2000
Toll Free: (800) 526-0332
Year Founded: 1966-11-02

Types of Insurance Offered

Runner Up Best Car Insurance Company for Best Auto Insurance: USAA
4.7

Company Facts

Average Monthly Rate For Good Drivers

$83

A.M. Best Rating

A++

Complaint Level

High

Pros & Cons

  • High customer satisfaction
  • Available in all U.S. states and Washington, D.C.
  • Lower-than-average rates for drivers of all demographics
  • Ability to bundle policies and make USAA a one-stop-shop for insurance
  • A++ rating for financial security from A.M. Best
  • Good ratings from J.D. Power
  • Offers user-friendly mobile app
  • Eligibility is limited to service members, veterans, and their families
  • SafePilot, the company’s telematics program, is only available in 25 states
  • A high complaint index score
  • Hands-free calling lowers your SafePilot score
Third Best Car Insurance Company for Best Auto Insurance: Progressive
4.1

Company Facts

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating

A+ (Superior)

Complaint Level

Low

Pros & Cons

  • Wide range of insurance products and services
  • Competitive pricing with customizable coverage options
  • Nationwide coverage in all 50 states
  • Multiple discounts available, including multi-policy and safe driver discounts
  • Positive customer reviews for prompt claims handling and excellent customer support
  • Limited availability in some states
  • Rates may be higher than other providers

National General Insurance Company reviews cover the company formerly known as GMAC. In July of 2020, Allstate announced plans to buy National General for $4 billion.

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"}” data-sheets-userformat=”{"2":4224,"10":2,"15":"Arial"}”>Our Top 10 Best Companies: Best Auto Insurance

CompanyRankSee Pros/ConsGood Student DiscountAnti-Theft Device DiscountBest for
#1State FarmUp To 25%Up To 15%Comprehensive Coverage
#2USAAUp To 10%Up To 15%Local Agents
#3ProgressiveUp To 10%Up To 25%Policy Options
#4AllstateUp To 20%Up To 10%Online Convenience
#5Liberty MutualUp To 22%Up To 25%24/7 Support
#6NationwideUp To 15%Up To 10%Vanishing Deductible
#7FarmersUp To 15%Up To 10%Safe-Driving Discounts
#8SafecoUp To 20%Up To 20%Multi-Policy Discounts
#9TravelersUp To 8%Up To 5%Bundle Discounts
#10EsuranceUp To 10%Up To 25%Customizable Policies

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"}” data-sheets-userformat=”{"2":4224,"10":2,"15":"Arial"}”>Average Monthly Auto Insurance Rates for Best Auto Insurance

Insurance CompanyFull CoverageMinimum Coverage
State Farm$86$33
USAA$59$22
Progressive$105$39
Allstate$160$61
Liberty Mutual$174$68
Nationwide$115$44
Farmers$139$44
Safeco$71$27
Travelers$99$37
Esurance$114$46

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Frequently Asked Questions

Is National General Insurance Company only available in certain states?

No, National General Insurance Company offers coverage options in all 50 states.

What types of discounts does National General Insurance Company offer?

National General Insurance Company offers discounts for multi-policy, safe driving, anti-theft, good student, and homeowner policies.

How can I qualify for a discount on my National General Insurance Company policy?

To qualify for a discount, you must meet the specific criteria set by National General Insurance Company. For example, to qualify for the safe driver discount, you must maintain a clean driving record for at least three years.

What types of insurance does National General Insurance Company offer?

National General Insurance Company offers a wide range of insurance coverage options, including auto, home, life, and health insurance.

How can I file a claim with National General Insurance Company?

National General Insurance Company offers online tools for policy management and claims filing. Customers can file a claim online or over the phone.

Our Top Ten Picks For National General Insurance Company: Customer Ratings & Reviews [2024] Additional Information

National General Insurance Company is a Stock company that was incorporated in 1966-11-02. National General Insurance Company is a Fire & Casualty insurance company and has assets of 96,443,613, capital of $4,500,000, and net surplus of $30,885,415.

The president of National General Insurance Company is Mary Rowland Hennessy , the treasurer is , and the secretary is . National General Insurance Company insurance plans include
auto, boat, business, and home.

National General Insurance Company is located in Winston-Salem, NC and the phone number for National General Insurance Company claims, customer, service, and additional information is (336) 435-2000.

National General Insurance Company Insurance Quotes

If you already have National General Insurance Company insurance quotes then be sure that you compare your quoted National General Insurance Company insurance plans with insurance quotes from many other top insurance companies so that you can find the very best insurance plan for your needs. Enter your zip code in for free insurance quotes now!

Reviews
for National General Insurance Company (Integon)

3.20 (393 reviews)
1
December 11, 2024

Samantha_

Horrible

Worst insurance ever. Worst customer service ever. You will never be able to speak to anyone over the phone . I have been on the phone for hours , everyday. Another driver hit me and I made a claim. Was told they’d get back to me and that someone would call. Never received a [REDACTED WORD] thing.
1
November 15, 2024

IRFANHUNZAI

FRADULENT COMPANY

This is a Fraud Company with Extremely Poor Customer Service. I am not a Policy holder for this company but one of their Insurer Hit my every day work Vehicle. And now its been more than two weeks I am going through so much pain. Getting in contact is like Hell. Their Representatives Don't want to help you or Fix the problem, They Just want to Connect you to the Assigned Department which never Receives your Calls. If you Ask for an Email or a dir...
This is a Fraud Company with Extremely Poor Customer Service. I am not a Policy holder for this company but one of their Insurer Hit my every day work Vehicle. And now its been more than two weeks I am going through so much pain. Getting in contact is like Hell. Their Representatives Don't want to help you or Fix the problem, They Just want to Connect you to the Assigned Department which never Receives your Calls. If you Ask for an Email or a direct Contact Number, they Literally say NO WE/I Can not its a SCAM Company with FRAUD EMPLOYEES. Literally I have no words to Explain how Pathetic their Company is. Extremely Non Professional. I am convinced that its FRAUDULENT Company with Poor Employees. Please Folks don't waste your time and Money.
1
November 13, 2024

Canyon

Don't do it

Payment taken out of my account. They did it and would send cancellation notices of non payment. Not my fault had proof. Broken windshield. Put it through integon time went by they didn't pay it. I'll have to now. I have no collision or glass. Just found that out on my truck loan . You have to have to have that on loan regardless. Thanks I appreciate it people.
1
November 13, 2024

Canyon

Never again

Money taken out of account every month for payment. Kept getting cancellation notices because of no payment . They were responsible to take it out and always did regardless. Kept getting cancellation notices. End of policy not out of account again gonna cancel. Money was taken had proof. When I cancelled I found out I had no collision or glass coverage. You have to have that with a loan regardless. They didn't. Accident I would of been screwed. N...
Money taken out of account every month for payment. Kept getting cancellation notices because of no payment . They were responsible to take it out and always did regardless. Kept getting cancellation notices. End of policy not out of account again gonna cancel. Money was taken had proof. When I cancelled I found out I had no collision or glass coverage. You have to have that with a loan regardless. They didn't. Accident I would of been screwed. Never again. Thanks for nothing.
0.5
October 1, 2024

Craig Waldron

National General Insurance Company (Integon) review

My car parked in a parking lot and was hit by GMAC Insurance client. 6/7/2024 today is 10/1/2024. [REDACTED NAME] [REDACTED NAME] nor her boss who covers Alabama never return phone calls. How can this comoang get a good rating?
0.5
September 26, 2024

Rick Miller

National General Insurance Company (Integon) review

This is the most Unprofessional company I have ever experienced in my life. My vehicle was rear ended by one of their insured drivers on 7/29/2024. The accident report was provided on 8/12 after picking it up from the police department. My vehicle was not inspected by an adjuster until 8/15, the appointment was scheduled for 10am and the adjuster showed up at 5pm. I provided Dash Cam Footage of their insured driver which rear ended my vehicl...
This is the most Unprofessional company I have ever experienced in my life. My vehicle was rear ended by one of their insured drivers on 7/29/2024. The accident report was provided on 8/12 after picking it up from the police department. My vehicle was not inspected by an adjuster until 8/15, the appointment was scheduled for 10am and the adjuster showed up at 5pm. I provided Dash Cam Footage of their insured driver which rear ended my vehicle while attempting to make a U-Turn in the middle of the street. The Dash Cam Footage provided the front view and rear view with the impact Audio & Video. I never received a phone call or email from anyone as I was told the adjuster is awaiting a statement from their insured driver. Despite me providing dash cam footage and photos placing him at the accident scene. I\'ve called EVERYDAY to be transferred to The Property Damage Department and stayed on the line for over an hour and no one picks up to assist. I\'ve submitted the required documentation in Small Claims Court at this point. The damage to Anyones vehicle is not just about being compensated finacially for repairs but it\'s also an inconvenience.
0.5
August 9, 2024

Cynthia Taylor

National General Insurance Company (Integon) review

I was t boned by an Integon National Insurance Policy Holder, and filed a claim to have my car repaired. I cannot get any agent on the phone, even though I have filed a claim, responded to their form that they sent me. I have spent hours on hold, no one ever answers, and when you leave your call back number, no one ever calls back!
0.5
June 25, 2024

Kat P

National General Insurance Company (Integon) review

My experience with this company was the worst ever!! I had an accident and had full coverage on my vehicle, it was a total loss. I\'m 5 months in waiting on my check. Bank is paid off so I\'m not understanding why the long wait for my money to be sent to me. I advise anyone and everyone DO NOT choose this insurance company. The worst service, horrible customer service, you choose to get a call back and never get a call back. You ask to speak to a...
My experience with this company was the worst ever!! I had an accident and had full coverage on my vehicle, it was a total loss. I\'m 5 months in waiting on my check. Bank is paid off so I\'m not understanding why the long wait for my money to be sent to me. I advise anyone and everyone DO NOT choose this insurance company. The worst service, horrible customer service, you choose to get a call back and never get a call back. You ask to speak to a supervisor and there\'s none available. Who ever owns this company they need to re-evaluate there staff because they are totally the worst in the business.
2
April 26, 2024

dammie875

Be careful about this company

I hate this company so much. I was in an accident and today it would be one month I called to file a claim immediately it happened and I gave them time and didn't start calling until it had been 2 weeks with no callback and it has been one excuse or another. the claim is still pending give us a few days, the reviewer is in the final steps of reviewing give us a few days I have given you people one whole month. I am a college student and it is my ...
I hate this company so much. I was in an accident and today it would be one month I called to file a claim immediately it happened and I gave them time and didn't start calling until it had been 2 weeks with no callback and it has been one excuse or another. the claim is still pending give us a few days, the reviewer is in the final steps of reviewing give us a few days I have given you people one whole month. I am a college student and it is my commuter car I got a car because I could not rely on public transport anymore now I am without a car and have no callback after this claim I am ending my insurance.
1
September 7, 2023

Michellemb

Cheap coverage, bad customer service

Cheap company! They have a terrible coverage and they basically ignore police reports to avoid paying for your vehicle damage. Don’t lose your time, they will do nothing for you. Customer service is a shame, consultants never answer the phone and they never get back to you if you leave a voice mail.
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