Our Top Ten Picks For National General Insurance Company: Customer Ratings & Reviews [2024]

National General Insurance Company, a prominent player in the insurance landscape, delivers a range of coverage solutions spanning auto, home, and RV needs across all 50 states.

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Written by:

Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

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Written by Brad Larson

Licensed Insurance Agent

Reviewed by:

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Full Bio →
Reviewed by Kristen Gryglik

Licensed Insurance Agent

UPDATED: Feb 8, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
President: Mary Rowland Hennessy
Address: 500 West Fifth Street P O Box 3199
City: Winston-Salem
State: NC
ZIP Code: 27102
Phone Number: (336) 435-2000
Toll Free: (800) 526-0332
Year Founded: 1966-11-02
3.23 (388 reviews)

Types of Insurance Offered

Best Car Insurance Company for Best Auto Insurance: State Farm
N/A0.0

Company Facts

Average Monthly Rate For Good Drivers

$33

A.M. Best Rating

A++

Complaint Level

Low
» State Farm Car Insurance Review
Runner Up Best Car Insurance Company for Best Auto Insurance: USAA
4.7

Company Facts

Average Monthly Rate For Good Drivers

$83

A.M. Best Rating

A++

Complaint Level

High

Pros & Cons

  • High customer satisfaction
  • Available in all U.S. states and Washington, D.C.
  • Lower-than-average rates for drivers of all demographics
  • Ability to bundle policies and make USAA a one-stop-shop for insurance
  • A++ rating for financial security from A.M. Best
  • Good ratings from J.D. Power
  • Offers user-friendly mobile app
  • Eligibility is limited to service members, veterans, and their families
  • SafePilot, the company’s telematics program, is only available in 25 states
  • A high complaint index score
  • Hands-free calling lowers your SafePilot score
» USAA Car Insurance Review
Third Best Car Insurance Company for Best Auto Insurance: Progressive
4.1

Company Facts

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating

A+ (Superior)

Complaint Level

Low

Pros & Cons

  • Wide range of insurance products and services
  • Competitive pricing with customizable coverage options
  • Nationwide coverage in all 50 states
  • Multiple discounts available, including multi-policy and safe driver discounts
  • Positive customer reviews for prompt claims handling and excellent customer support
  • Limited availability in some states
  • Rates may be higher than other providers
» Progressive Car Insurance Review

National General Insurance Company reviews cover the company formerly known as GMAC. In July of 2020, Allstate announced plans to buy National General for $4 billion.

Read More: Top Auto Insurance Providers

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"}” data-sheets-userformat=”{"2":4224,"10":2,"15":"Arial"}”>Our Top 10 Best Companies: Best Auto Insurance

CompanyRankSee Pros/ConsGood Student DiscountAnti-Theft Device DiscountBest for
#1State FarmUp To 25%Up To 15%Comprehensive Coverage
#2USAAUp To 10%Up To 15%Local Agents
#3ProgressiveUp To 10%Up To 25%Policy Options
#4AllstateUp To 20%Up To 10%Online Convenience
#5Liberty MutualUp To 22%Up To 25%24/7 Support
#6NationwideUp To 15%Up To 10%Vanishing Deductible
#7FarmersUp To 15%Up To 10%Safe-Driving Discounts
#8SafecoUp To 20%Up To 20%Multi-Policy Discounts
#9TravelersUp To 8%Up To 5%Bundle Discounts
#10EsuranceUp To 10%Up To 25%Customizable Policies

Compare RatesStart Now →

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"}” data-sheets-userformat=”{"2":4224,"10":2,"15":"Arial"}”>Average Monthly Auto Insurance Rates for Best Auto Insurance

Insurance CompanyFull CoverageMinimum Coverage
State Farm$86$33
USAA$59$22
Progressive$105$39
Allstate$160$61
Liberty Mutual$174$68
Nationwide$115$44
Farmers$139$44
Safeco$71$27
Travelers$99$37
Esurance$114$46

Compare RatesStart Now →

Frequently Asked Questions

Is National General Insurance Company only available in certain states?

No, National General Insurance Company offers coverage options in all 50 states.

What types of discounts does National General Insurance Company offer?

National General Insurance Company offers discounts for multi-policy, safe driving, anti-theft, good student, and homeowner policies.

How can I qualify for a discount on my National General Insurance Company policy?

To qualify for a discount, you must meet the specific criteria set by National General Insurance Company. For example, to qualify for the safe driver discount, you must maintain a clean driving record for at least three years.

What types of insurance does National General Insurance Company offer?

National General Insurance Company offers a wide range of insurance coverage options, including auto, home, life, and health insurance.

How can I file a claim with National General Insurance Company?

National General Insurance Company offers online tools for policy management and claims filing. Customers can file a claim online or over the phone.

Our Top Ten Picks For National General Insurance Company: Customer Ratings & Reviews [2024] Additional Information

National General Insurance Company is a Stock company that was incorporated in 1966-11-02. National General Insurance Company is a Fire & Casualty insurance company and has assets of 96,443,613, capital of $4,500,000, and net surplus of $30,885,415.

The president of National General Insurance Company is Mary Rowland Hennessy , the treasurer is , and the secretary is . National General Insurance Company insurance plans include
auto, boat, business, and home.

National General Insurance Company is located in Winston-Salem, NC and the phone number for National General Insurance Company claims, customer, service, and additional information is (336) 435-2000.

National General Insurance Company Insurance Quotes

If you already have National General Insurance Company insurance quotes then be sure that you compare your quoted National General Insurance Company insurance plans with insurance quotes from many other top insurance companies so that you can find the very best insurance plan for your needs. Enter your zip code in for free insurance quotes now!

Reviews
for National General Insurance Company (Integon)

3.23 (388 reviews)
0.5
September 26, 2024

Rick Miller

National General Insurance Company (Integon) review

This is the most Unprofessional company I have ever experienced in my life. My vehicle was rear ended by one of their insured drivers on 7/29/2024. The accident report was provided on 8/12 after picking it up from the police department. My vehicle was not inspected by an adjuster until 8/15, the appointment was scheduled for 10am and the adjuster showed up at 5pm. I provided Dash Cam Footage of their insured driver which rear ended my vehicl...
This is the most Unprofessional company I have ever experienced in my life. My vehicle was rear ended by one of their insured drivers on 7/29/2024. The accident report was provided on 8/12 after picking it up from the police department. My vehicle was not inspected by an adjuster until 8/15, the appointment was scheduled for 10am and the adjuster showed up at 5pm. I provided Dash Cam Footage of their insured driver which rear ended my vehicle while attempting to make a U-Turn in the middle of the street. The Dash Cam Footage provided the front view and rear view with the impact Audio & Video. I never received a phone call or email from anyone as I was told the adjuster is awaiting a statement from their insured driver. Despite me providing dash cam footage and photos placing him at the accident scene. I\'ve called EVERYDAY to be transferred to The Property Damage Department and stayed on the line for over an hour and no one picks up to assist. I\'ve submitted the required documentation in Small Claims Court at this point. The damage to Anyones vehicle is not just about being compensated finacially for repairs but it\'s also an inconvenience.
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0.5
August 9, 2024

Cynthia Taylor

National General Insurance Company (Integon) review

I was t boned by an Integon National Insurance Policy Holder, and filed a claim to have my car repaired. I cannot get any agent on the phone, even though I have filed a claim, responded to their form that they sent me. I have spent hours on hold, no one ever answers, and when you leave your call back number, no one ever calls back!
0.5
June 25, 2024

Kat P

National General Insurance Company (Integon) review

My experience with this company was the worst ever!! I had an accident and had full coverage on my vehicle, it was a total loss. I\'m 5 months in waiting on my check. Bank is paid off so I\'m not understanding why the long wait for my money to be sent to me. I advise anyone and everyone DO NOT choose this insurance company. The worst service, horrible customer service, you choose to get a call back and never get a call back. You ask to speak to a...
My experience with this company was the worst ever!! I had an accident and had full coverage on my vehicle, it was a total loss. I\'m 5 months in waiting on my check. Bank is paid off so I\'m not understanding why the long wait for my money to be sent to me. I advise anyone and everyone DO NOT choose this insurance company. The worst service, horrible customer service, you choose to get a call back and never get a call back. You ask to speak to a supervisor and there\'s none available. Who ever owns this company they need to re-evaluate there staff because they are totally the worst in the business.
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2
April 26, 2024

dammie875

Be careful about this company

I hate this company so much. I was in an accident and today it would be one month I called to file a claim immediately it happened and I gave them time and didn't start calling until it had been 2 weeks with no callback and it has been one excuse or another. the claim is still pending give us a few days, the reviewer is in the final steps of reviewing give us a few days I have given you people one whole month. I am a college student and it is my ...
I hate this company so much. I was in an accident and today it would be one month I called to file a claim immediately it happened and I gave them time and didn't start calling until it had been 2 weeks with no callback and it has been one excuse or another. the claim is still pending give us a few days, the reviewer is in the final steps of reviewing give us a few days I have given you people one whole month. I am a college student and it is my commuter car I got a car because I could not rely on public transport anymore now I am without a car and have no callback after this claim I am ending my insurance.
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1
September 7, 2023

Michellemb

Cheap coverage, bad customer service

Cheap company! They have a terrible coverage and they basically ignore police reports to avoid paying for your vehicle damage. Don’t lose your time, they will do nothing for you. Customer service is a shame, consultants never answer the phone and they never get back to you if you leave a voice mail.
1
August 9, 2023

Honest_olive

THIS IS THE WORST INSURANCE CARRIER!!

THIS IS THE WORST INSURANCE CARRIER!! My vehicle was stolen earlier this year and I made a police report and reported it to my insurance (National General Insurance Company (Integon). First off, it takes them weeks to get back to you with an update. My car was towed and impounded, I received a letter and reported it to them so they can pick it up. I missed work to go to the impound and sign off the car to the insurance, so they are able to pick i...
THIS IS THE WORST INSURANCE CARRIER!! My vehicle was stolen earlier this year and I made a police report and reported it to my insurance (National General Insurance Company (Integon). First off, it takes them weeks to get back to you with an update. My car was towed and impounded, I received a letter and reported it to them so they can pick it up. I missed work to go to the impound and sign off the car to the insurance, so they are able to pick it from the lot, as I am the owner, but after a week they call me to tell me that the car is being towed to my house instead of a shop. My vehicle is completely dead, I have no idea what they did to it. I know with this advanced technology; they can snatch a car with new devices. After months of waiting to hear back, they sent me a letter stating they will not fix my car as there was no forced entry. I do not have a couple thousands hanging around to fix it on my own, so I don't have a drivable car. I am disappointed! I want to share my experience, so you guys know what this insurance does not offer. There is new technology out there, they are claiming that no one broke in since there are no signs of forced entry. They do not deserve your money. They need to update their policy to reflect the "new" times. So now because someone decided to take my car for a joy ride resulting in a electrical breakdown, I have been car-less for months! While the insurance wiped their hands clean, claiming they cannot fix it because there were NO SIGNS OF FORCED ENTRY. It is RIDICULIOUS!!
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1
April 13, 2023

tee1984

DAMAGE TO MY VEHICLE

A terrible insurance company that is cheap. I never had auto insurance with them but their client [REDACTED NAME] damaged my brand new truck. Lied so they don’t have to pay for my truck to fix He was driving on old ford fusion. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE THEY ARE TERRIBLE TOWARDS THE CLAIMANT.
1
January 31, 2023

Forde

Poor communication

Recently had a blow out on vacation in my travel trailer. From the dropped calls by customer service on the road to the slow to no response from the adjuster or even her supervisor, it’s hard to believe the good ratings they have. When the repair shop has to call me because no one is returning their calls from Integon, it’s obvious the ratings are inflated. All I want is for [REDACTED NAME] or her supervisor [REDACTED NAME] to return eithe...
Recently had a blow out on vacation in my travel trailer. From the dropped calls by customer service on the road to the slow to no response from the adjuster or even her supervisor, it’s hard to believe the good ratings they have. When the repair shop has to call me because no one is returning their calls from Integon, it’s obvious the ratings are inflated. All I want is for [REDACTED NAME] or her supervisor [REDACTED NAME] to return either my call or the repair shops call so I can get my Airstream repaired. I am done leaving voice messages that fall on deaf ears.
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1
October 8, 2022

Ivonarencibia

HORRIBLE INSURANCE

My mom had gotten this insurance my car was involved in a a hit and run accident and the bumper was stolen from the vehicle. They denied my claim due to them failing to ask my mom of the people that live at the residence and canceled the policy. They have horrible response time and don’t bother sending out an adjuster to see the car. I will be taking legal actions
1
July 18, 2022

New_Review_01

My experience with integron

Hi Everyone, Wanted to take the time in writing a formal review on this insurance. There was a situation with my auto insurance that made me cancel my policy with Integron. I paid about $137 for my new vehicle insurance and was probably paying for a whole 2 years ( about 3,288 total) with them until a homeless driver hit my vehicle. I was not at fault and the insurance company offered no help with getting my car taken care of.. had to pay deduc...
Hi Everyone, Wanted to take the time in writing a formal review on this insurance. There was a situation with my auto insurance that made me cancel my policy with Integron. I paid about $137 for my new vehicle insurance and was probably paying for a whole 2 years ( about 3,288 total) with them until a homeless driver hit my vehicle. I was not at fault and the insurance company offered no help with getting my car taken care of.. had to pay deductible and baisically full balance since the insurance company only offered to help with 114$ overall. It was very unbelievable and not only that, they didn't want to send anyone to look at the car but send pictures of car at surface level so they basically did not offer any accurate diagnosis when deciding how much they are supposed to help with fixing my account. PLEASE I BEG EVERYONE TO AVOID THIS INSURANCE. I will try my best to spread the word out across every platform because I son't anyone to go through this either. I just couldn't imagine if I had gotten in even a bigger accident, this insurance would try it's best to go against me.
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