Nationwide Mutual Fire Insurance Company: Customer Ratings & Reviews [2025]

From protecting against unforeseen disasters to tailored coverage solutions, Nationwide Mutual Fire Insurance Company remains a steadfast provider in safeguarding customers' assets across the United States.

UPDATED: Apr 23, 2024Fact Checked

Dorothea Hudson

Insurance and Finance Writer

Dorothea Hudson has been professionally writing in many spheres since 2013. She has written on entertainment, insurance, finance, travel, technology, AI, renewable energy, crypto, fundraising, and real estate for many websites. Her work has been published for British retailer Marks and Spencer, Kroger Magazine, the Vision Group, and more. Her passions include writing, music, running, travel, te...

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

UPDATED: Apr 23, 2024

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Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Nationwide Mutual Fire Insurance Company

Average Monthly Rate For Good Drivers

$104

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • The company operates in all 50 states, providing coverage nationwide.
  • Offers a wide range of insurance products to meet customers’ needs.
  • Provides personalized insurance solutions.
  • Discounts available for bundling policies and other factors
  • Strong financial stability and industry reputation
  • 24/7 customer service availability

Cons

  • Rates may be higher than some competitors
  • Limited availability of local agents
  • Specific cost of insurance can vary depending on individual circumstances.
  • Some customers report difficulty with claims process
  • Coverage options and discounts may vary by state.
Nationwide Mutual Fire Insurance Company is a leading insurance provider in the United States that offers various insurance options, including home, auto, and life insurance. With a rich history dating back to 1925, Nationwide has grown into a trusted provider that prides itself on offering innovative insurance solutions to meet its customers' evolving needs. In this article, we will provide a comprehensive review of Nationwide Mutual Fire Insurance Company, including its history, mission, products and services, cost, discounts available, and customer reviews. Whether you are in the market for insurance or simply interested in learning more about Nationwide, this article will provide valuable information to help you make an informed decision.

Nationwide Mutual Fire Insurance Company is a reputable insurance provider that offers a range of insurance products to customers across the United States. The company has been in business for nearly a century, providing personalized insurance solutions to protect customers’ assets.

Nationwide Mutual Fire Insurance Company’s products include auto, homeowners, renters, life, and pet insurance, all of which can be tailored to meet individual needs. The company’s discounts for bundling policies and good driving records make it an attractive option for customers looking to save money.

With a low complaint level and strong financial ratings, Nationwide Mutual Fire Insurance Company is a trusted provider of insurance products.

What You Should Know About Nationwide

Company Contact Information:

  • Website: www.nationwide.com
  • Phone: 1-877-669-6877
  • Address: One Nationwide Plaza, Columbus, OH 43215

Parent Company:

  • Nationwide Mutual Insurance Company

Financial Ratings:

  • A.M. Best Rating: A+

Customer Service Ratings:

  • J.D. Power 2020 U.S. Auto Insurance Study: #7 in Overall Customer Satisfaction among National Providers
  • J.D. Power 2020 U.S. Home Insurance Study: #8 in Overall Customer Satisfaction among National Providers

Claims Information:

  • Nationwide Mutual Fire Insurance Company offers 24/7 claims reporting via their website or phone. Customers can also track their claims status online.

Company Apps:

  • Nationwide Mutual Fire Insurance Company offers a mobile app for customers to manage their policies, make payments, and report claims. The app is available for both iOS and Android devices.

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Nationwide Insurance Coverage Options

Nationwide Mutual Fire Insurance Company offers a range of insurance products to meet customers’ specific needs. Here are some of the coverage options available:

  • Auto insurance: Nationwide Mutual Fire Insurance Company offers liability, collision, comprehensive, uninsured/underinsured motorist, and personal injury protection coverage for vehicles.
  • Homeowners insurance: The company offers coverage for the structure of the home, personal belongings, liability, and additional living expenses.
  • Renters insurance: Nationwide Mutual Fire Insurance Company offers coverage for personal belongings, liability, and additional living expenses for renters.
  • Life insurance: The company offers term, whole, and universal life insurance policies to protect customers’ loved ones.
  • Pet insurance: Nationwide Mutual Fire Insurance Company offers coverage for dogs, cats, birds, and exotic pets to help cover the cost of veterinary bills.
  • Business insurance: The company offers a variety of insurance products to protect businesses, including general liability, property, and commercial auto insurance.
  • Specialty insurance: Nationwide Mutual Fire Insurance Company offers specialized insurance products, such as flood insurance and identity theft protection.

Read more:

Nationwide Insurance Rates Breakdown

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Driver ProfileNationwide Mutual Fire Insurance CompanyNational Average
Clean Record$180$120
1+ Ticket$230$150
1+ Accident$280$200
DUI$320$250
Poor Credit$310$206

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Nationwide Discounts Available

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DiscountNationwide Mutual Fire Insurance Company
Anti Theft4%
Good Student8%
Low Mileage5%
Paperless3%
Safe Driver10%
Senior Driver12%

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Nationwide Mutual Fire Insurance Company offers a variety of discounts to help customers save money on their insurance premiums. Here are some of the discounts available:

  • Multi-policy discount: Customers who bundle their auto, home, or renters insurance policies can save up to 20% on their premiums.
  • Safe driver discount: Customers who maintain a clean driving record for at least five years can receive a discount on their auto insurance.
  • Good student discount: Full-time students under the age of 25 who maintain a B average or better can receive a discount on their auto insurance.
  • Anti-theft discount: Customers who install anti-theft devices in their vehicles can receive a discount on their auto insurance.
  • Military discount: Active-duty military members and veterans can receive a discount on their auto insurance.
  • Teacher discount: Teachers can receive a discount on their auto insurance.
  • First responder discount: Police officers, firefighters, and EMTs can receive a discount on their auto insurance.

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How Nationwide Ranks Among Providers

Nationwide Mutual Fire Insurance Company is a well-established insurance provider, but it faces competition from other national and regional companies. Here are some of the company’s main competitors:

  • State Farm: State Farm is the largest auto insurer in the United States and offers a range of insurance products, including auto, home, renters, life, and health insurance.
  • Allstate: Allstate is a national insurance provider that offers auto, home, renters, life, and business insurance, as well as retirement and investment products.
  • Progressive: Progressive is a national insurance provider that offers auto, home, renters, life, and business insurance. The company is known for its use of technology, such as its Snapshot program, which uses telematics to track customers’ driving habits.
  • Geico: Geico is a national insurance provider that offers auto, home, renters, and business insurance. The company is known for its catchy advertising campaigns and competitive pricing.
  • USAA: USAA is a financial services company that serves military members and their families. The company offers auto, home, renters, life, and business insurance, as well as banking and investment products.

Read more: Nationwide Mutual Insurance Company Review

Effortless Claims Process With Nationwide Mutual Fire Insurance Company

Ease of filing a claim

Nationwide Mutual Fire Insurance Company offers multiple options for filing a claim, including online, over the phone, and through mobile apps. Customers can choose the method that best suits their preferences.

Average claim processing time

The average claim processing time with Nationwide Mutual Fire Insurance Company varies based on the nature of the claim and documentation provided. However, the company strives to process claims efficiently to ensure prompt resolutions for its customers.

Customer feedback on claim resolutions and payouts

According to customer reviews, Nationwide generally receives positive feedback regarding its claim resolutions and payouts. Customers appreciate the company’s promptness in handling claims and the fair settlements provided.

Nationwide Mutual Fire Insurance Company’s Cutting-Edge Digital Features for Seamless Insurance Management

Mobile app features and functionality

Nationwide Mutual Fire Insurance Company’s mobile app offers a range of features including policy management, bill payments, claims submission, roadside assistance requests, and access to digital ID cards. The app is user-friendly and allows customers to handle various insurance-related tasks conveniently on their mobile devices.

Online account management capabilities

The online account management system provided by Nationwide allows customers to view and manage their policies, track claims, update personal information, make payments, and access policy documents. The platform offers a seamless experience for policyholders to handle their insurance needs online.

Digital tools and resources

Nationwide offers various digital tools and resources, such as educational articles, calculators, and FAQs, to help customers understand insurance-related concepts, coverage options, and make informed decisions about their policies. These resources aim to empower customers with information to better navigate their insurance choices.

Frequently Asked Questions

What types of insurance does Nationwide Mutual Fire Insurance Company offer?

Nationwide Mutual Fire Insurance Company provides a range of insurance products, including auto, homeowners, renters, life, and pet insurance, all customizable to suit individual needs.

How does Nationwide Mutual Fire Insurance Company stand out among its competitors?

Despite facing competition from national and regional companies, Nationwide Mutual Fire Insurance Company distinguishes itself through attractive discounts for policy bundling and good driving records, coupled with strong financial ratings and a low complaint level.

What digital tools and resources does Nationwide offer to its customers?

Nationwide provides a user-friendly mobile app enabling policy management, bill payments, claims submission, roadside assistance requests, and access to digital ID cards. Additionally, their online account management system allows policyholders to handle various insurance needs conveniently online.

What can customers expect from the claims process with Nationwide Mutual Fire Insurance Company?

Customers have multiple options for filing claims, including online, phone, and mobile apps. The company aims for efficient claim processing, varying based on the claim’s nature and provided documentation. Positive feedback from customers highlights the company’s promptness and fair settlements.

How does Nationwide Mutual Fire Insurance Company handle customer feedback and reviews?

Nationwide Mutual Fire Insurance Company considers customer feedback seriously, striving to maintain quality customer service. Despite a few concerns expressed in reviews, the overall sentiment emphasizes satisfaction with the company’s services and reliability.

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Dorothea Hudson

Insurance and Finance Writer

Dorothea Hudson has been professionally writing in many spheres since 2013. She has written on entertainment, insurance, finance, travel, technology, AI, renewable energy, crypto, fundraising, and real estate for many websites. Her work has been published for British retailer Marks and Spencer, Kroger Magazine, the Vision Group, and more. Her passions include writing, music, running, travel, te...

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Nationwide

4.00 (3,071 reviews)
4
November 21, 2019

Lpettey2

Great

Love them they always are willing to help. Every time I have questions if they do t have an answer right away they call me back.
4
November 20, 2019

Greenevans12

Quickness

I have been with nationwide for almost a year. I was actually added to my moms policy in order to get my license there was no questions ask I was added I. No time and license in hand within the hour I thanks for the urgency and kindness
5
November 12, 2019

mortuarymegan

awesome coverage

This company has always offered me the lowest insurance rates over any other company they are easy to work with
4
November 12, 2019

Kristin25

Customer service

Quick to answer, Great customer service, good coverage. Nice representatives who take care of whatever problem you may be having
4
November 12, 2019

Skd080186

Nationwide

Nationwide has great customer service, helpful agents and we have not had any problems with them. I would recommend them to a friend.
5
November 11, 2019

acraig55

Fast and Friendly Service!

Nationwide has been my car insurance company well over ten years. Any time I have had trouble or needed to make a claim they have always been very helpful and prompt with helping.
5
October 21, 2019

ksscooby7

genuine company

this company offers may policy options they care about they customers they explain and help any way they can
5
October 14, 2019

kim88we8

Experience

i've had a great Experience with nation wide been with them for years plan to stay with them great insurance company
1
October 13, 2019

Wkg

Wrongful determination

After an auto accident in which we were hit from behind, it was determined for some odd reason that we were at fault. Very disappointed with the company we have done business with for decades.
1
October 13, 2019

Melvind

Unauthorized

I was quoted a price but every month my payment kept going up but I didn't know why and they couldn't tell me either but I figured it out they had an unauthorized driver on my policy I canceled
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