Nationwide Mutual Fire Insurance Company: Customer Ratings & Reviews [2025]
From protecting against unforeseen disasters to tailored coverage solutions, Nationwide Mutual Fire Insurance Company remains a steadfast provider in safeguarding customers' assets across the United States.
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Table of Contents
Table of Contents
Insurance and Finance Writer
Dorothea Hudson has been professionally writing in many spheres since 2013. She has written on entertainment, insurance, finance, travel, technology, AI, renewable energy, crypto, fundraising, and real estate for many websites. Her work has been published for British retailer Marks and Spencer, Kroger Magazine, the Vision Group, and more. Her passions include writing, music, running, travel, te...
Dorothea Hudson
Licensed Insurance Broker
Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...
Zach Fagiano
Updated April 2024
Nationwide Mutual Fire Insurance Company is a reputable insurance provider that offers a range of insurance products to customers across the United States. The company has been in business for nearly a century, providing personalized insurance solutions to protect customers’ assets.
Nationwide Mutual Fire Insurance Company’s products include auto, homeowners, renters, life, and pet insurance, all of which can be tailored to meet individual needs. The company’s discounts for bundling policies and good driving records make it an attractive option for customers looking to save money.
With a low complaint level and strong financial ratings, Nationwide Mutual Fire Insurance Company is a trusted provider of insurance products.
What You Should Know About Nationwide
Company Contact Information:
- Website: www.nationwide.com
- Phone: 1-877-669-6877
- Address: One Nationwide Plaza, Columbus, OH 43215
Parent Company:
- Nationwide Mutual Insurance Company
Financial Ratings:
- A.M. Best Rating: A+
Customer Service Ratings:
- J.D. Power 2020 U.S. Auto Insurance Study: #7 in Overall Customer Satisfaction among National Providers
- J.D. Power 2020 U.S. Home Insurance Study: #8 in Overall Customer Satisfaction among National Providers
Claims Information:
- Nationwide Mutual Fire Insurance Company offers 24/7 claims reporting via their website or phone. Customers can also track their claims status online.
Company Apps:
- Nationwide Mutual Fire Insurance Company offers a mobile app for customers to manage their policies, make payments, and report claims. The app is available for both iOS and Android devices.
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Nationwide Insurance Coverage Options
Nationwide Mutual Fire Insurance Company offers a range of insurance products to meet customers’ specific needs. Here are some of the coverage options available:
- Auto insurance: Nationwide Mutual Fire Insurance Company offers liability, collision, comprehensive, uninsured/underinsured motorist, and personal injury protection coverage for vehicles.
- Homeowners insurance: The company offers coverage for the structure of the home, personal belongings, liability, and additional living expenses.
- Renters insurance: Nationwide Mutual Fire Insurance Company offers coverage for personal belongings, liability, and additional living expenses for renters.
- Life insurance: The company offers term, whole, and universal life insurance policies to protect customers’ loved ones.
- Pet insurance: Nationwide Mutual Fire Insurance Company offers coverage for dogs, cats, birds, and exotic pets to help cover the cost of veterinary bills.
- Business insurance: The company offers a variety of insurance products to protect businesses, including general liability, property, and commercial auto insurance.
- Specialty insurance: Nationwide Mutual Fire Insurance Company offers specialized insurance products, such as flood insurance and identity theft protection.
Read more:
- Nationwide General Insurance Company: Customer Ratings & Reviews
- Top Homeowners Insurance Provider That Allows Exotic Pets
Nationwide Insurance Rates Breakdown
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| Driver Profile | Nationwide Mutual Fire Insurance Company | National Average |
|---|---|---|
| Clean Record | $180 | $120 |
| 1+ Ticket | $230 | $150 |
| 1+ Accident | $280 | $200 |
| DUI | $320 | $250 |
| Poor Credit | $310 | $206 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
Nationwide Discounts Available
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| Discount | Nationwide Mutual Fire Insurance Company |
|---|---|
| Anti Theft | 4% |
| Good Student | 8% |
| Low Mileage | 5% |
| Paperless | 3% |
| Safe Driver | 10% |
| Senior Driver | 12% |
Nationwide Mutual Fire Insurance Company offers a variety of discounts to help customers save money on their insurance premiums. Here are some of the discounts available:
- Multi-policy discount: Customers who bundle their auto, home, or renters insurance policies can save up to 20% on their premiums.
- Safe driver discount: Customers who maintain a clean driving record for at least five years can receive a discount on their auto insurance.
- Good student discount: Full-time students under the age of 25 who maintain a B average or better can receive a discount on their auto insurance.
- Anti-theft discount: Customers who install anti-theft devices in their vehicles can receive a discount on their auto insurance.
- Military discount: Active-duty military members and veterans can receive a discount on their auto insurance.
- Teacher discount: Teachers can receive a discount on their auto insurance.
- First responder discount: Police officers, firefighters, and EMTs can receive a discount on their auto insurance.
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How Nationwide Ranks Among Providers
Nationwide Mutual Fire Insurance Company is a well-established insurance provider, but it faces competition from other national and regional companies. Here are some of the company’s main competitors:
- State Farm: State Farm is the largest auto insurer in the United States and offers a range of insurance products, including auto, home, renters, life, and health insurance.
- Allstate: Allstate is a national insurance provider that offers auto, home, renters, life, and business insurance, as well as retirement and investment products.
- Progressive: Progressive is a national insurance provider that offers auto, home, renters, life, and business insurance. The company is known for its use of technology, such as its Snapshot program, which uses telematics to track customers’ driving habits.
- Geico: Geico is a national insurance provider that offers auto, home, renters, and business insurance. The company is known for its catchy advertising campaigns and competitive pricing.
- USAA: USAA is a financial services company that serves military members and their families. The company offers auto, home, renters, life, and business insurance, as well as banking and investment products.
Read more: Nationwide Mutual Insurance Company Review
Effortless Claims Process With Nationwide Mutual Fire Insurance Company
Ease of filing a claim
Nationwide Mutual Fire Insurance Company offers multiple options for filing a claim, including online, over the phone, and through mobile apps. Customers can choose the method that best suits their preferences.
Average claim processing time
The average claim processing time with Nationwide Mutual Fire Insurance Company varies based on the nature of the claim and documentation provided. However, the company strives to process claims efficiently to ensure prompt resolutions for its customers.
Customer feedback on claim resolutions and payouts
According to customer reviews, Nationwide generally receives positive feedback regarding its claim resolutions and payouts. Customers appreciate the company’s promptness in handling claims and the fair settlements provided.
Nationwide Mutual Fire Insurance Company’s Cutting-Edge Digital Features for Seamless Insurance Management
Mobile app features and functionality
Nationwide Mutual Fire Insurance Company’s mobile app offers a range of features including policy management, bill payments, claims submission, roadside assistance requests, and access to digital ID cards. The app is user-friendly and allows customers to handle various insurance-related tasks conveniently on their mobile devices.
Online account management capabilities
The online account management system provided by Nationwide allows customers to view and manage their policies, track claims, update personal information, make payments, and access policy documents. The platform offers a seamless experience for policyholders to handle their insurance needs online.
Digital tools and resources
Nationwide offers various digital tools and resources, such as educational articles, calculators, and FAQs, to help customers understand insurance-related concepts, coverage options, and make informed decisions about their policies. These resources aim to empower customers with information to better navigate their insurance choices.
Frequently Asked Questions
What types of insurance does Nationwide Mutual Fire Insurance Company offer?
Nationwide Mutual Fire Insurance Company provides a range of insurance products, including auto, homeowners, renters, life, and pet insurance, all customizable to suit individual needs.
How does Nationwide Mutual Fire Insurance Company stand out among its competitors?
Despite facing competition from national and regional companies, Nationwide Mutual Fire Insurance Company distinguishes itself through attractive discounts for policy bundling and good driving records, coupled with strong financial ratings and a low complaint level.
What digital tools and resources does Nationwide offer to its customers?
Nationwide provides a user-friendly mobile app enabling policy management, bill payments, claims submission, roadside assistance requests, and access to digital ID cards. Additionally, their online account management system allows policyholders to handle various insurance needs conveniently online.
What can customers expect from the claims process with Nationwide Mutual Fire Insurance Company?
Customers have multiple options for filing claims, including online, phone, and mobile apps. The company aims for efficient claim processing, varying based on the claim’s nature and provided documentation. Positive feedback from customers highlights the company’s promptness and fair settlements.
How does Nationwide Mutual Fire Insurance Company handle customer feedback and reviews?
Nationwide Mutual Fire Insurance Company considers customer feedback seriously, striving to maintain quality customer service. Despite a few concerns expressed in reviews, the overall sentiment emphasizes satisfaction with the company’s services and reliability.
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