Nationwide Mutual Insurance Company Review (2024)

Explore a comprehensive analysis of Nationwide Mutual Insurance Company, a stalwart in the insurance industry known for its extensive coverage options, competitive rates, and unwavering commitment to customer satisfaction.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Nationwide Mutual Insurance Company

Average Monthly Rate For Good Drivers

$92

A.M. Best Rating:

A+ (Superior)

Complaint Level:

Low

Pros

  • Wide range of insurance offerings, including auto, home, life, and health.
  • Strong financial stability with an A.M. Best rating of A+ (Superior).
  • Competitive rates and various discounts are available to policyholders.
  • Customer-centric approach with 24/7 customer support and user-friendly online tools.
  • Customizable life insurance policies to meet individual needs.

Cons

  • Some policyholders may find rates slightly higher than budget providers.
  • Availability of certain insurance products may vary by location.

In this comprehensive article, we explore Nationwide Mutual Insurance Company, a trusted name in the insurance industry for over 95 years. Nationwide offers a diverse range of insurance products, including auto, home, life, and health insurance, with each category tailored to meet the specific needs of policyholders.

Their commitment to customer-centric services, simplified quote processes, and a wide array of discounts sets them apart. With a strong financial stability rating of A+ (Superior) from A.M. Best, Nationwide provides peace of mind, whether you’re protecting your assets, planning for the future, or ensuring your health.

Discover why Nationwide stands out in the insurance market, making it a reliable choice for individuals and families seeking comprehensive coverage and financial security.

Nationwide Insurance Coverage Options

Nationwide Mutual Insurance Company provides a comprehensive range of coverage options across various insurance types to cater to the diverse needs of its policyholders. Here is a bullet list highlighting the coverage options offered by Nationwide:

Auto Insurance:

  • Liability Coverage: Protection from financial responsibility in case of accidents.
  • Collision Coverage: Covers damage to your vehicle in accidents.
  • Comprehensive Coverage: Shields against non-collision incidents like theft and natural disasters.
  • Personal Injury Protection: Ensures medical expenses are covered, regardless of fault.
  • Uninsured/Underinsured Motorist Coverage: Protection if the at-fault driver is uninsured or underinsured.

Nationwide also offers motorcycle insurance. Read our Nationwide Motorcycle Insurance Review.

Home Insurance:

  • Dwelling Coverage: Protects your home’s structure.
  • Personal Property Coverage: Covers belongings inside your home.
  • Liability Coverage: Guards against accidents on your property.
  • Additional Living Expenses Coverage: Helps with temporary living arrangements during repairs.
  • Replacement Cost Coverage: Pays for replacing damaged items without depreciation.

Life Insurance:

  • Term Life Insurance: Affordable coverage for a specified term.
  • Whole Life Insurance: Permanent coverage with cash value accumulation.
  • Universal Life Insurance: Flexible coverage with investment options.
  • Variable Life Insurance: Allows you to invest in various funds.
  • Critical Illness Rider: Provides a lump sum for critical illness diagnosis.

Health Insurance:

  • Major Medical Insurance: Protection against significant health expenses.
  • Medicare Supplement Insurance: Bridges gaps in Medicare coverage.
  • Dental and Vision Insurance: Ensures your oral and visual health is taken care of.
  • Critical Illness Insurance: Provides a lump sum for critical illness diagnosis.
  • Long-Term Care Insurance: Helps cover the cost of long-term care services.

Nationwide’s extensive coverage options demonstrate their commitment to meeting the unique needs of each policyholder. Whether you’re looking to protect your vehicle, home, family, or health, Nationwide offers a range of insurance products to provide you with peace of mind and financial security.

Read more: Nationwide Mutual Fire Insurance Company: Customer Ratings & Reviews

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Nationwide Insurance Rates Breakdown

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Driver ProfileNationwide Mutual Fire Insurance CompanyNational Average
Clean Record$180$120
1+ Ticket$230$150
1+ Accident$280$200
DUI$320$250
Poor Credit$310$206

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Nationwide Discounts Available

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DiscountNationwide Mutual Fire Insurance Company
Anti Theft4%
Good Student8%
Low Mileage5%
Paperless3%
Safe Driver10%
Senior Driver12%

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Nationwide Mutual Insurance Company offers a variety of discounts to help policyholders save on their insurance premiums. Here is a bullet list of the discounts provided by the company:

  • Multi-Policy Discount: Save when you bundle multiple insurance policies, such as auto and home insurance, with Nationwide.
  • Safe Driver Discount: Enjoy lower rates if you have a clean driving record and a history of safe driving.
  • Accident Forgiveness: Nationwide offers accident forgiveness, so your rates won’t increase after your first at-fault accident.
  • Defensive Driving Course Discount: Completing an approved defensive driving course can lead to additional savings.
  • Good Student Discount: Students with good grades often qualify for discounts on their auto insurance premiums.
  • Anti-Theft Device Discount: If your vehicle has anti-theft features, you may be eligible for reduced rates.
  • Homeowner Discount: Owning a home can lead to lower premiums on your auto insurance policy.
  • SmartRide Program: Enroll in the SmartRide program, which tracks your driving habits and rewards safe driving with discounts.
  • Vanishing Deductible: Nationwide’s Vanishing Deductible program reduces your deductible for each year of safe driving.
  • Paperless Discount: Opt for paperless billing and receive a discount on your insurance premiums.
  • Family Plan Discount: Insure multiple family members with Nationwide and enjoy additional savings.

Read more: Nationwide SmartRide Review

These discounts not only make Nationwide a cost-effective choice but also reward safe driving and responsible insurance management. Be sure to ask your Nationwide representative about the specific discounts available to you and how they can help you save on your insurance coverage.

How Nationwide Ranks Among Providers

Nationwide Mutual Insurance Company faces competition from several prominent insurance companies in the United States, each vying for a share of the insurance market. Some of Nationwide’s main competitors include:

  • State Farm: State Farm is one of the largest insurance providers in the United States, known for its extensive network of agents and a wide array of insurance products, including auto, home, life, and health insurance.
  • Geico: Geico is well-known for its catchy advertising campaigns and competitive auto insurance rates. They offer a straightforward online purchasing process and a focus on affordable coverage.
  • Progressive: Progressive is another major player in the auto insurance industry. They are recognized for their innovative approach, including usage-based insurance programs like Snapshot, which tracks driver behavior to determine rates.
  • Allstate: Allstate provides a range of insurance products, including auto, home, life, and more. They are known for their comprehensive coverage options and their commitment to customer satisfaction.
  • Farmers Insurance: Farmers offers a diverse portfolio of insurance products and services, serving both individuals and businesses. They emphasize personalized coverage solutions and local agent support.
  • Liberty Mutual: Liberty Mutual is one of the largest property and casualty insurers in the United States. They offer a variety of insurance options, including auto, home, and renters insurance.
  • USAA: While primarily serving members of the military and their families, USAA is a significant competitor due to its strong customer service reputation and a wide range of financial products, including insurance.
  • Travelers: Travelers Insurance is known for its commercial and business insurance offerings, as well as personal insurance products. They have a strong presence in the property and casualty insurance market.
  • American Family Insurance: American Family Insurance provides a range of insurance products, including auto, home, and life insurance. They focus on customer service and community involvement.
  • Erie Insurance: Erie offers auto, home, and business insurance primarily in the Midwest and Mid-Atlantic regions. They are recognized for their affordable rates and exceptional customer service.

Nationwide competes with these companies by offering a combination of a wide range of insurance products, a strong customer-centric approach, and competitive rates. The insurance industry is highly competitive, with each company striving to differentiate itself through its coverage options, customer service, and pricing strategies.

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Nationwide Mutual Insurance Company Claims Process

Ease of Filing a Claim

Nationwide Mutual Insurance Company offers a user-friendly claims process that allows policyholders to file claims conveniently. You have multiple options for filing a claim, including online, over the phone, and through mobile apps.

This flexibility ensures that you can choose the method that suits your preferences and needs. Whether you prefer the convenience of filing claims online, the personal touch of speaking to a representative over the phone, or the ease of using mobile apps, Nationwide has you covered.

Average Claim Processing Time

One crucial aspect of any insurance company’s claims process is the speed at which claims are processed. Nationwide is committed to efficient claim processing, and they strive to handle claims promptly.

The average claim processing time may vary depending on the type and complexity of the claim, but Nationwide’s track record in this regard is one of their strengths. Policyholders can expect a reasonable turnaround time when filing a claim with Nationwide.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is an essential aspect of evaluating an insurance company’s claims process. Nationwide’s commitment to customer satisfaction is reflected in its approach to claim resolutions and payouts.

Policyholders’ experiences and feedback play a crucial role in shaping the company’s claims handling procedures and ensuring that customers are satisfied with the outcomes.

Nationwide Mutual Insurance Company Digital and Technological Features

Mobile App Features and Functionality

Nationwide Mutual Insurance Company offers a user-friendly mobile app that provides policyholders with easy access to their insurance information. The app includes features such as policy management, claims filing, and digital ID cards. Users can conveniently handle their insurance needs from their mobile devices, enhancing the overall customer experience.

Online Account Management Capabilities

Policyholders can manage their insurance policies and accounts through Nationwide’s online platform. This digital tool allows for quick and efficient account management, including updating personal information, making payments, and accessing policy documents. The online account management capabilities simplify the insurance management process for customers.

Digital Tools and Resources

Nationwide provides policyholders with a range of digital tools and resources to enhance their insurance experience. These resources may include educational materials, calculators, and risk assessment tools. These digital assets empower customers to make informed decisions about their insurance coverage and financial security.

Frequently Asked Questions

What types of insurance products does Nationwide Mutual Insurance Company offer?

Nationwide Mutual Insurance Company offers various insurance products, including auto, home, life, and health insurance, tailored to meet the specific needs of policyholders.

How does Nationwide stand out among other insurance providers?

Nationwide sets itself apart through customer-centric services, simplified quote processes, a wide array of discounts, and a strong A+ (Superior) financial stability rating from A.M. Best, providing comprehensive coverage and financial security.

What options are available for policyholders to manage their insurance policies with Nationwide?

Policyholders have access to user-friendly digital tools such as a mobile app for policy management, claims filing, and digital ID cards, as well as an online platform for account management including payments and accessing policy documents.

What are some key factors affecting the claims process at Nationwide?

Nationwide offers a user-friendly claims process with multiple filing options (online, phone, and mobile apps), a commitment to efficient claim processing, and values customer feedback in shaping claim resolutions and payouts.

How does Nationwide assist policyholders in reducing insurance premiums?

Nationwide provides a variety of discounts, encouraging safe driving and responsible insurance management, aiming to make their insurance coverage cost-effective for policyholders. It’s advisable to inquire with a Nationwide representative about specific available discounts.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Nationwide

4.02 (3,019 reviews)
1
December 7, 2021

brycelefevre

Long phone wait times

Had to call in a few times now for the same auto claim. The first time was nearly 1.5 hours before anyone picked up. Today I have been waiting over 2 hours for an answer and still nothing. Nationwide should learn to take care of their customers and answer the phones so they can provide the service they are being paid to provide!
5
January 16, 2021

Wareagle256205

Is Nationwide REALLY on your side?

Happy with Nationwide so far. Premiums are not too shabby. The agent and customer service has been more than helpful. This is good after having horrible experience with another provider.
5
January 16, 2021

Danielle202

Best Insurance Company

its best insurance company for me. i like this company. this companies policy suit every person. so anyone like it.
5
January 5, 2021

Purple1992_

Great service and worth the money

I enjoyed their service and think that they really do put their customer first by accommodating them as much possible
4
December 24, 2020

Lawanda

Delighted to have auto insurance and roadside assistance.

It was wintertime and I wasn't thinking clearly. I started my car to let it warm up and locked my keys inside. I had to go to a neighbor's house and call for a lock out. I had to wait at my neighbors until they came, but had to keep an eye on my car at the same time. I was so happy to have insurance to cover this experience. It could have been a lot worse. They were there within 30 minutes or so.
5
December 22, 2020

Anna5N

Nationwide is the best

They have fantastic rates and good quality coverage for the price. The staff are very knowledgeable and always help me with my auto insurance needs.
5
December 15, 2020

Jencorbin

Nationwide really is on your side

I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discoun...
I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discount. I have no plan switching insurance providers anytime soon because I am so satisfied.
4
November 26, 2020

Adelbert

In Nationwide I Trust

My experience with nationwide is really fascinating. They vaule their customers very much. They care about their customers. Their service is up to the mark. I am really happy to be with them.
2
October 21, 2020

RD2371

Misleading adice

I was quoted 1 price but every time interest rate went up so did my payment and I got to where I come afford payment
5
October 21, 2020

JealousGull

Staying with another 10+ years

I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out...
I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out and had a tow truck on the way arriving in 15 minutes. I also like my yearly calendar!
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<h3>Nationwide Mutual Fire Insurance Company	Monthly Auto Insurance Rates</h3>
<h3>Nationwide Mutual Fire Insurance Company	Monthly Auto Insurance Rates</h3>