Pacific Life Insurance Company Review (2024)

Discover the strengths and offerings of Pacific Life Insurance Company, a longstanding industry leader renowned for its commitment to financial stability, customer satisfaction, and a diverse range of insurance and investment products.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Pacific Life Insurance Company

Average Monthly Rate For Good Drivers

$75

A.M. Best Rating:

A+ (Superior)

Complaint Level:

Low

Pros

  • Wide range of insurance and investment options
  • Long-standing reputation and financial stability
  • Excellent customer service and agent support
  • Competitive rates for policyholders
  • Strong commitment to policyholder satisfaction

Cons

  • Limited availability in some regions
  • Some policy options may be more expensive than competitors

In this comprehensive article, we delve into Pacific Life Insurance Company, a trusted name in the insurance industry with over a century of experience. Pacific Life offers a diverse array of insurance and investment products, including life insurance, health insurance, retirement plans, and investment options tailored to safeguard your financial future.

With a steadfast commitment to policyholder satisfaction, competitive rates, and a rich history of financial stability, Pacific Life has earned its reputation as a top choice for individuals and families seeking reliable protection and growth opportunities.

From its various insurance offerings to its long-standing legacy, this article explores the company’s strengths, customer testimonials, and guidance on how to get started, ensuring readers are well-informed about Pacific Life’s contributions to financial security and peace of mind.

Pacific Life Insurance Company Insurance Coverage Options

Pacific Life Insurance Company offers a wide range of coverage options to meet the diverse needs of its policyholders. Here are some of the coverage options typically provided by the company:

Life Insurance

  • Term Life Insurance: Provides coverage for a specified term (e.g., 10, 20, or 30 years) with a death benefit paid to beneficiaries if the insured passes away during the term.
  • Whole Life Insurance: Offers lifelong coverage with a cash value component that grows over time and can be accessed by the policyholder.
  • Universal Life Insurance: Combines life insurance coverage with a savings component, allowing flexibility in premium payments and death benefits.
  • Indexed Universal Life Insurance: Similar to universal life but with the potential for cash value growth tied to stock market indices.
  • Variable Universal Life Insurance: Allows policyholders to invest in a variety of investment options, with the cash value linked to market performance.

Health Insurance

  • Health Maintenance Organizations (HMOs): Provides comprehensive healthcare coverage with a focus on primary care physicians and referrals for specialists.
  • Preferred Provider Organizations (PPOs): Offers flexibility in choosing healthcare providers, both in and out of network.
  • High Deductible Health Plans (HDHPs): Paired with Health Savings Accounts (HSAs), these plans allow for tax-advantaged savings and lower premiums.
  • Dental and Vision Insurance: Provides coverage for dental and vision care, including check-ups, cleanings, eyeglasses, and more.

Retirement and Investment Products

  • Annuities: Offers various annuity options, including fixed, variable, and indexed annuities, which can provide a guaranteed income stream in retirement.
  • Retirement Plans: Provides retirement planning services, including 401(k) plans, IRAs, and other investment vehicles to help individuals save for retirement.
  • Mutual Funds: Offers a range of mutual funds for those looking to invest in the stock and bond markets.
  • Managed Accounts: Provides professionally managed investment portfolios tailored to individual goals and risk tolerance.

Disability Insurance

  • Individual Disability Insurance: Replaces a portion of your income if you become unable to work due to illness or injury.
  • Business Overhead Expense Insurance: Helps cover the expenses of a business if the owner becomes disabled.
  • Disability Buy-Sell Insurance: Provides funds for the buyout of a disabled business owner’s share.

Long-Term Care Insurance

  • Long-Term Care Insurance: Covers the costs associated with long-term care services, including nursing home care, home healthcare, and assisted living.

Structured Settlements

  • Structured Settlements: Provides a stream of periodic payments to individuals who have settled personal injury or wrongful death claims, offering financial security over time.

Please note that the availability and specific features of these coverage options may vary by location and policy type. It’s essential to consult with Pacific Life or a licensed insurance agent affiliated with the company to discuss your specific insurance needs and explore the options available to you.

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Pacific Life Insurance Company Insurance Rates Breakdown

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Driver ProfilePacific LifeNational Average
Clean Record$110$119
1+ Ticket$160$147
1+ Accident$200$173
DUI$280$209
Poor Credit$189$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


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Pacific Life Insurance Company Discounts Available

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DiscountPacific Life
Anti Theft5%
Good Student10%
Low Mileage4%
Paperless3%
Safe Driver15%
Senior Driver8%

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Pacific Life Insurance Company may offer various discounts to policyholders, depending on the type of insurance and the specific policy. While the availability of discounts can vary by location and individual circumstances, here are some common discounts that the company may provide:

  • Multi-Policy Discount: If you bundle multiple insurance policies, such as auto and home insurance, with Pacific Life, you can often enjoy a discount on your premiums.
  • Good Driver Discount: Safe and accident-free drivers may be eligible for reduced premiums on their auto insurance policies.
  • Good Student Discount: Young drivers who maintain good grades in school may qualify for discounts on their auto insurance.
  • Safe Home Discount: Homeowners who have implemented safety features in their homes, such as alarm systems or smoke detectors, may receive discounts on their home insurance.
  • Age-Based Discounts: Some policies offer age-based discounts, particularly for life insurance or retirement products, where older individuals may receive lower premiums.
  • Multi-Life Discounts: In cases of life insurance policies that cover multiple individuals within a family, such as a family term life insurance policy, discounts may apply.
  • Policy Renewal Discounts: Loyalty to Pacific Life may be rewarded with renewal discounts for policyholders who continue their coverage with the company.
  • Claims-Free Discount: Policyholders who haven’t filed any claims for a specified period may receive discounts on their premiums.
  • Veteran or Military Discounts: In some instances, active-duty military personnel, veterans, or their families may be eligible for special discounts or benefits.
  • Safety Features Discount: For auto insurance policies, having safety features like anti-lock brakes, airbags, or anti-theft devices in your vehicle may lead to reduced premiums.
  • Payment Method Discounts: Some insurers offer discounts for policyholders who opt for electronic funds transfer (EFT) or pay their premiums in full upfront.

Please note that the availability and specifics of these discounts can vary by location and may change over time. To get the most accurate information on discounts available to you, it’s advisable to contact Pacific Life directly or consult with a licensed insurance agent affiliated with the company.

How Pacific Life Insurance Company Ranks Among Providers

Pacific Life Insurance Company operates in a highly competitive industry, where several prominent companies offer similar insurance and investment products. Here are some of Pacific Life’s main competitors:

  • Prudential Financial: Prudential is one of the largest and most recognized names in the insurance industry. They offer a wide range of insurance and financial products, including life insurance, annuities, and retirement solutions. Prudential’s strong financial stability and diverse product portfolio make it a significant competitor.
  • New York Life Insurance Company: New York Life is another well-established player in the insurance sector. They are known for their comprehensive life insurance and retirement planning products. With a focus on customer service and financial strength, New York Life competes effectively in the market.
  • Metlife: Metlife is a global insurance giant that provides various insurance and financial products, including life insurance, dental insurance, and employee benefits. Their extensive reach and diverse offerings make them a formidable competitor.
  • Massmutual: Massachusetts Mutual Life Insurance Company, commonly referred to as Massmutual, is known for its financial strength and range of insurance and investment products. They offer life insurance, disability income insurance, and retirement planning services.
  • Northwestern Mutual: Northwestern Mutual is a mutual insurance company that specializes in life insurance, disability income insurance, and long-term care insurance. They are known for their financial planning services and strong dividend payouts.
  • Lincoln Financial Group: Lincoln Financial is a prominent provider of life insurance, annuities, and retirement planning solutions. They are known for their customer-centric approach and competitive product offerings.
  • AIG (American International Group): AIG offers a wide range of insurance products, including life insurance, as well as financial and retirement services. They have a global presence and a history of financial stability.
  • John Hancock: John Hancock, a subsidiary of Manulife Financial, offers various insurance and investment products, including life insurance and retirement plans. They are known for their innovative insurance solutions.
  • Guardian Life Insurance Company: Guardian Life is a mutual insurance company that provides life insurance, disability income insurance, and employee benefits. They emphasize long-term financial security for their policyholders.
  • State Farm: State Farm is a well-known provider of auto, home, and life insurance. While they are famous for their auto insurance, they also offer competitive life insurance products and have a strong agent network.

These companies, along with Pacific Life, compete for market share by offering a combination of financial stability, diverse product portfolios, competitive pricing, and customer service excellence.

Read more: Pacific Life & Annuity Company Review

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Pacific Life Insurance Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Pacific Life Insurance Company offers multiple channels for filing claims, ensuring convenience for policyholders. You can file a claim through their user-friendly online portal, over the phone by speaking to a customer service representative, or even through their mobile app. This variety of options allows you to choose the method that suits your preferences and needs.

Average Claim Processing Time

The average claim processing time with Pacific Life is known to be efficient. While specific processing times can vary depending on the type of claim and its complexity, policyholders generally experience a smooth and timely claims process. The company’s commitment to providing prompt service contributes to its positive reputation.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a crucial role in evaluating an insurance company’s performance in handling claims. Pacific Life has received positive reviews for its claim resolutions and payouts.

Policyholders have expressed satisfaction with the company’s ability to honor claims promptly and fairly. This customer-centric approach underscores Pacific Life’s dedication to its policyholders.

Digital and Technological Features of Pacific Life Insurance Company

Mobile App Features and Functionality

Pacific Life’s mobile app offers a range of features and functionalities that enhance the overall customer experience. It provides easy access to policy information, allows for claim filing and tracking, and offers financial tools for planning and managing your insurance and investment portfolio. The app’s user-friendly design makes it a valuable resource for policyholders on the go.

Online Account Management Capabilities

Pacific Life’s online account management platform empowers policyholders to take control of their insurance and investment accounts. Through this platform, you can view and update policy details, make premium payments, access important documents, and monitor the performance of your investments. The intuitive interface ensures a seamless online experience.

Digital Tools and Resources

Pacific Life provides a range of digital tools and resources to help policyholders make informed decisions. These resources include educational content, calculators for financial planning, and interactive tools for exploring different insurance and investment options.

The company’s commitment to leveraging technology for customer benefit is evident in its comprehensive suite of digital resources.

Frequently Asked Questions

Is Pacific Life a reputable insurance company?

Yes, Pacific Life has a long history of financial stability and positive customer feedback.

What types of life insurance does Pacific Life offer?

Pacific Life offers term life, whole life, and universal life insurance policies

Can I combine retirement plans and life insurance with Pacific Life?

Absolutely, Pacific Life offers retirement plans and life insurance policies that can be tailored to your specific needs.

How do I contact Pacific Life to get started?

You can contact Pacific Life through their website or by reaching out to a local agent.

Are there any investment options for growing my wealth with Pacific Life?

Yes, Pacific Life offers investment products like mutual funds and managed accounts to help you achieve your financial goals.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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