Pekin Life Insurance Company Review (2024)

Discover Pekin Life Insurance Company's diverse coverage options and stellar reputation in our in-depth review, making it a reliable choice for those seeking personalized insurance solutions.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Pekin Life Insurance Company

Average Monthly Rate For Good Drivers

$107

A.M. Best Rating:

A- (Excellent)

Complaint Level:

Low

Pros

  • Diverse range of insurance options
  • Strong financial stability
  • Flexible premium options
  • Positive customer testimonials
  • Cash value accumulation in certain policies

Cons

  • Rates can vary depending on individual circumstances
  • Limited information available on specific policy details online
  • Limited online application process information

In this comprehensive article, we explore the offerings of Pekin Life Insurance Company, a trusted name in the insurance industry. Pekin provides a diverse range of coverage options, including term life, whole life, universal life, final expense, and annuities, catering to a wide array of insurance needs.

The company’s strong financial stability, flexible premium options, and the potential for cash value accumulation in certain policies make it an attractive choice for individuals seeking reliable protection and financial growth. With a low complaint level and positive customer testimonials, Pekin’s commitment to customer satisfaction and personalized service shines through.

This article provides a detailed overview of Pekin’s insurance options, highlighting its pros and cons, as well as insight into discounts, competitors, and frequently asked questions for those considering their insurance needs.

Pekin Insurance Coverage Options

Pekin Life Insurance Company stands out for its commitment to providing a wide-ranging suite of insurance solutions that cater to diverse needs. Here, we delve into their comprehensive coverage options, offering a detailed exploration of the various plans and benefits they offer.

Term Life Insurance

  • This option provides coverage for a specified term, such as 10, 20, or 30 years.
  • It is an excellent choice for individuals who need protection during critical periods, such as raising children or paying off a mortgage.
  • If the policyholder passes away during the term, the beneficiaries receive the death benefit.

Whole Life Insurance

  • Whole life insurance offers lifelong protection.
  • In addition to the death benefit, it also includes a cash value component that grows over time.
  • This cash value can be accessed or borrowed against during the policyholder’s lifetime.
  • It’s a long-term investment in both insurance coverage and potential financial growth.

Universal Life Insurance

  • Universal life insurance provides flexibility in premium payments and potential cash value growth.
  • Policyholders can adjust the amount and frequency of premium payments, making it adaptable to changing financial circumstances.
  • The policy’s cash value can be invested, potentially leading to greater returns.
  • It’s a versatile option for individuals seeking long-term protection with financial flexibility.

Final Expense Insurance

  • Final expense insurance, also known as burial or funeral insurance, is designed to cover end-of-life expenses.
  • It ensures that loved ones are not burdened with the financial costs associated with a funeral, burial, or cremation.
  • Policies typically have lower coverage amounts, making them affordable and accessible.

Annuities

  • Annuities are financial products that help secure your retirement.
  • Pekin offers various types of annuities, including fixed and indexed annuities.
  • These products provide a steady stream of income during retirement, ensuring financial stability in your later years.

With flexible universal life plans and final expense coverage designed to alleviate end-of-life financial concerns, Pekin ensures comprehensive protection. Additionally, their diverse range of annuities secures a stable financial future, making Pekin Life Insurance Company a versatile choice for individuals seeking tailored and enduring insurance solutions.

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Pekin Insurance Rates Breakdown

Driver ProfilePekin LifeNational Average
Clean Record$144$119
1+ Ticket$150$147
1+ Accident$160$173
DUI$200$209
Poor Credit$248$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Pekin Insurance Discounts Available

DiscountPekin Life
Anti Theft12%
Good Student8%
Low Mileage7%
Paperless13%
Safe Driver25%
Senior Driver10%

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Pekin Life Insurance Company may offer various discounts to help policyholders save on their insurance premiums. While specific discounts can vary based on location and policy type, here are some common discounts you might find:

  • Multi-Policy Discount: If you have multiple insurance policies with Pekin, such as auto and home insurance, you may qualify for a discount on both policies.
  • Safe Driver Discount: Policyholders with a clean driving record and no recent accidents or violations may be eligible for lower auto insurance rates.
  • Good Student Discount: If you have a student on your policy who maintains good grades in school, you could receive a discount on their auto insurance.
  • Safety Features Discount: Vehicles equipped with safety features like anti-lock brakes, airbags, and anti-theft devices may qualify for discounts on auto insurance premiums.
  • Pay-in-Full Discount: Paying your insurance premium in a single, annual payment may make you eligible for a discount.
  • Paperless Billing Discount: Opting for electronic billing and communication can sometimes lead to lower premiums.
  • Senior Citizen Discount: Senior policyholders may be eligible for discounts on certain insurance products.
  • Loyalty Discount: Staying with Pekin as a long-term customer may earn you discounts on your policies.
  • Good Health Discount: For life insurance policies, maintaining good health and participating in health assessments can lead to lower premiums.

It’s essential to inquire with Pekin Life Insurance Company directly or through their website to understand which discounts apply to your specific situation and policy. These discounts can provide valuable savings, so be sure to take advantage of any that you qualify for.

How Pekin Insurance Ranks Among Providers

Pekin Life Insurance Company operates in a highly competitive insurance industry. Its main competitors are other insurance providers that offer similar types of insurance products and services. Here are some of the company’s main competitors:

  • State Farm: State Farm is one of the largest insurance companies in the United States, offering a wide range of insurance products, including auto, home, life, and more. They are known for their extensive network of agents and competitive rates.
  • Allstate: Allstate is another major player in the insurance industry, providing coverage for auto, home, life, and various other insurance needs. They are recognized for their advertising campaigns and extensive customer base.
  • Geico: Geico is known for its auto insurance offerings and clever marketing campaigns. They often appeal to customers with competitive rates and user-friendly online tools.
  • Progressive: Progressive is famous for its innovative approach to auto insurance, offering features like usage-based insurance and a wide range of discounts. They are a strong competitor in the auto insurance market.
  • Northwestern Mutual: Northwestern Mutual is a prominent life insurance provider with a focus on financial planning and investment services. They compete with Pekin in the life insurance and annuities sectors.
  • Prudential: Prudential is another major player in the life insurance market, offering various life insurance products and investment options. They are known for their financial strength and diverse offerings.
  • Farmers Insurance: Farmers Insurance provides a range of insurance products, including auto, home, and life insurance. They have a substantial network of agents and competitive offerings.
  • Nationwide: Nationwide offers a broad spectrum of insurance options, including auto, home, and financial services. They compete with Pekin in various insurance sectors.
  • Liberty Mutual: Liberty Mutual is known for its auto, home, and renters insurance products. They are recognized for their customized coverage options.
  • Aflac: Aflac specializes in supplemental insurance, particularly in the areas of accident, health, and disability coverage. They compete with Pekin in the supplemental insurance sector.

These competitors, along with numerous others, collectively contribute to the rich tapestry within which Pekin Life Insurance Company operates, driving innovation, choice, and customer-centric approaches in the insurance sector.

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Pekin Life Insurance Company Claims Process

Ease of Filing a Claim

Pekin Life Insurance Company offers multiple convenient options for filing insurance claims. Policyholders can choose to file their claims online through the company’s user-friendly website, over the phone by speaking with a customer service representative, or even through mobile apps for added convenience.

This flexibility in filing methods ensures that policyholders can easily initiate the claims process in a way that suits their preferences and needs.

Average Claim Processing Time

The average claim processing time at Pekin Life Insurance is known for its efficiency. Policyholders can typically expect their claims to be processed in a timely manner, allowing them to receive the necessary financial assistance when they need it most.

Pekin’s commitment to prompt claim processing reflects its dedication to providing reliable service to its customers.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a crucial aspect of evaluating an insurance company’s performance in handling claims. Pekin Life Insurance has received positive feedback from its policyholders regarding the resolution of claims and the timeliness of payouts.

This feedback highlights the company’s commitment to delivering on its promises and ensuring that policyholders receive the financial support they rely on during challenging times.

Pekin Life Insurance Company’s Digital and Technological Features

Mobile App Features and Functionality

Pekin Life Insurance Company offers a feature-rich mobile app that enhances the overall customer experience. The app provides policyholders with convenient access to their insurance information, allowing them to view policy details, make premium payments, and even initiate claims from the palm of their hand.

The user-friendly interface and robust functionality make managing insurance policies on the go a breeze.

Online Account Management Capabilities

Pekin’s online account management capabilities are designed to empower policyholders with easy access to their accounts. Through the company’s website, policyholders can log in to their accounts to review policy documents, update personal information, and track claims in real-time.

This digital convenience simplifies the process of managing insurance policies and ensures that policyholders have the information they need at their fingertips.

Digital Tools and Resources

In addition to its mobile app and online account management, Pekin Life Insurance provides a range of digital tools and resources to help policyholders make informed decisions about their insurance coverage.

These resources may include calculators to estimate coverage needs, educational articles on various insurance topics, and FAQs to address common inquiries. These digital assets contribute to Pekin’s commitment to customer empowerment and education in the insurance space.

Frequently Asked Questions

What makes Pekin Life Insurance Company stand out in the market?

Pekin’s dedication to customer satisfaction and financial stability sets them apart. They offer diverse insurance options with flexible features.

Can I customize my insurance policy with Pekin?

Pekin allows you to tailor your coverage to fit your unique needs. They offer additional riders for added protection

How do I apply for insurance with Pekin?

Applying is easy. You can start the process by filling up the application form and requirements. Pekin’s agents are there to assist you.

What is the advantage of whole life insurance over term life insurance?

Whole life insurance not only provides lifelong protection but also accumulates cash value over time, making it an investment in addition to coverage.

Are Pekin’s policies affordable for individuals on a budget?

Yes, Pekin offers flexible premium options, making their policies accessible to individuals with varying budgets.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Pekin Insurance

3.88 (134 reviews)
5
August 19, 2022

VStap

Great company. Highly Recommend

Website Portal is easy to use. Billing is simple and easy to navigate. Great coverages, low deductibles and great premiums
1
April 8, 2022

hwulrich

Horrible company!

Absolutely horrible insurance company. Avoid at all costs. They took advantage of my 90 year-old father, undervaluing his totaled car by thousands of dollars. He got so tired of fighting with them that he just gave up. One example: they said his tires had 20% wear left on them, until I showed them a receipt that all four tired had been replaced the month before. Only then did they give him full value. They are crooks. He had his entire ankle rebu...
Absolutely horrible insurance company. Avoid at all costs. They took advantage of my 90 year-old father, undervaluing his totaled car by thousands of dollars. He got so tired of fighting with them that he just gave up. One example: they said his tires had 20% wear left on them, until I showed them a receipt that all four tired had been replaced the month before. Only then did they give him full value. They are crooks. He had his entire ankle rebuilt, two major surgeries, months in the hospital, and they only offered him 25K for his pain and suffering.
1
March 25, 2021

Flash222777

Overcharged

I was massively overcharged when I found out full coverage was $50 a month from Geico.Pekin charged me, a 63 yr old Veteran and retired Electrician,$164 a month for my 1998 F-150 2x4 pic-up worth $600 to $1000 (bluebook).Yes, I was overcharged and overpaid.I want my money back that I overpaid.This normally never happens. They have ignored my request.I consider them thieves now. For stealing money from a driver with no tickets, no moving violation...
I was massively overcharged when I found out full coverage was $50 a month from Geico.Pekin charged me, a 63 yr old Veteran and retired Electrician,$164 a month for my 1998 F-150 2x4 pic-up worth $600 to $1000 (bluebook).Yes, I was overcharged and overpaid.I want my money back that I overpaid.This normally never happens. They have ignored my request.I consider them thieves now. For stealing money from a driver with no tickets, no moving violations, no DUI’s. Go to Geico now, you can trust them:))
1
March 24, 2021

dnelson

they LIE

Its lengthy but worth the read.... the offered more for my tires but the total was the same as before giving me more????? Their insured blew the stop sign, failed to yield and 3 MPH over on my black box info they say 10% liability is my fault! The 06 SRT8 Chrysler 300 is destroyed and now being undervalued. Of the choices to select for not liking in this Google review, Not responsive is not one I can select, they are responsive GO PEKIN! T...
Its lengthy but worth the read.... the offered more for my tires but the total was the same as before giving me more????? Their insured blew the stop sign, failed to yield and 3 MPH over on my black box info they say 10% liability is my fault! The 06 SRT8 Chrysler 300 is destroyed and now being undervalued. Of the choices to select for not liking in this Google review, Not responsive is not one I can select, they are responsive GO PEKIN! They are low balling their own insured's claim along with mine from what her sister is saying (we know the insureds family, they are not happy with their offer). I would say if your a customer they keep your premiums low by undervaluing thier non insured claims but this family is saying to me otherwise. But back to the one thing I can not complain about, PEKIN responding. They have and from the first call when they said they understood that this is a rare and fairly sought after type of vehicle, they said they understood and then asked to pull black box info. I was reluctant, I knew I was close to the 45MPH posted limit and [REDACTED NAME] stated liability wouldn't change unless I was doing "Like 120 MPH" or something drastic. I said ok but I would like their insureds info in exchange. 3 MPH over on the box info and they are taking 10% to my fault. [REDACTED NAME] Lied to me. I gave him a very strongly worded response with a lot of profanities and asked if PEKIN drug tested their employees and asked for an escalation. He didnt escalate it to supervisor at that point. While submitting to them other items like the NTB statement I sent proving 88% tire life left and they add $149 for 4 tires! After over a month and several re-requests, they finally sent thier insureds black box info like [REDACTED NAME] said he would. Their black box info has their insured not stopping at the posted stop sign and only slowing to 7 MPH before entering the intersection failing to yield to my right of way, I had no stop sign. but say 10% of the accident is my liability! Then my mechanics letter of condition stating the excellent working condition and all of the records for keeping a first edition (2006 SRT8) that is now the Hellcat for dodge and the monthly MooMooo car wash used a few times a week, they are stating it needed $1,200 to get it to a dealer selling level of excellence. They send interior pictures days after showing debris the windows busted out and sitting outside on a tow lot saying its $1,200 worth of dealer provisions. I asked for the tires and they stated I had to give them a time/day to go to their impound lot and swap them with other tires. like I keep a rim machine in my back pocket... and [REDACTED NAME] said they will reevaluate the price with the different tires (you would think that is already part of the $1,200 dealer prep to make it excellent to be able to sell. I asked questions for this process of what I am allowed to do to get my old tires removed and replacement tires put on and have yet to get an answer, but I have gotten responses.... but never to my questions, except asking again the day I would be going. Mr [REDACTED NAME] and Mr [REDACTED NAME] also have yet to explain the offer I have received and how all the #'s come to final total. the total of my last offer was the same as the one before they were giving me before graciously adding a little extra for near brand new tires proven. Enough tread wear to reduce the actual speed of my car by 1-2 MPH that they want to say I am 10% liable for thier insured failing to stop, slow, and yield to my right of way. I have asked for another escalation. I all I want to do is be put back in the same position I was prior to the accident but when the lowest valued car that had more miles and exterior / interior pictures looked worse than my car including them having to pull 2007's from their list of comparable vehicles and the higher mileage worse condition is sold for a cpl more thousand then their offer to me. I will let you decide if they are the insurance company for you.
5
October 14, 2020

PapaD5

Auto Insurance repair claim for my 2017 Chrysler Pacifica

My claim was for a rock chip that I got in the windshield of my van. I called them and they were very polite. They gave me the option of having someone come to the house or I could take it to someone of my choosing. I went to a local glass specialty shop the next day and they fixed it for me at no charge. The time was very reasonable and I was very happy with the repair and the cooperation of Pekin Insurance.
1
January 29, 2020

rcg473

They suck!

Worst company on the planet. DO NOT use them. Affiliated with Farmers. I had 20 years experience with these jokers. DO NOT waste your time. Difficult to work with and while their rates may be OK they are about as inflexible as they can be. Their billing system is an absolute nightmare. Lip service till you can't take it anymore. You have been warned.
5
August 18, 2019

Darlenep

Reasonable and prompt settlement

We had a bad hail storm in our neighborhood called Pekin They sent out injuster in few days They were very kind and agreed with the damage very reasonable check came right away
1
April 29, 2019

Dalela

Discriminatory practices toward military members and family

I recently had the displeasure of attempting to re insure my Roush Mustang with Pekin insurance. I called my agent to be sure the right coverage was on my vehicle. I was honest about the HP of the engine and provided pictures of the added features. They refused to extend the policy because of the HP rating. Secondly, which is even more disturbing , is because my son is in the military they would not renew the policy. My son is married and station...
I recently had the displeasure of attempting to re insure my Roush Mustang with Pekin insurance. I called my agent to be sure the right coverage was on my vehicle. I was honest about the HP of the engine and provided pictures of the added features. They refused to extend the policy because of the HP rating. Secondly, which is even more disturbing , is because my son is in the military they would not renew the policy. My son is married and stationed in California, he has his own 2 cars, so he would never be driving my Mustang. Their reasoning was "because my son is in the military, they do not consider that to be an eligible occupation". I guess they feel he is equivalent to a college kid coming home to drive my car, therefore uninsurable. I am ex military and 50pct of the people that fly with me out of 14,500 pilots are active or ex military. I have never heard the phrase "not an eligible occupation" used before, by no company, ever. I have decided that I will not be using Pekin anymore. I will be declining homeowners, 3 cars, 2 snowmobiles and trailer, travel trailer and my umbrella policy as soon as new coverage is purchased. Plus my military friends will be made aware of your discriminatory policy. Regards [REDACTED NAME]
5
March 30, 2019

Grhnds2

Love my insurance broker!

Pekin is an Illinois insurance broker. They consistently run insurance quotes to make sure you have the best policy for the best rates to suit your needs. I currently have Farmer's as my company and have had them for at least 29 years because they come back with the best quote every time. I also get a discount for automatic withdrawal and by combining with my renter's policy.
1
March 20, 2019

KasieL

Thanks for nothing Pekin, you will not be getting my busines

I absolutely do not recommend this company. We have had this auto insurance for almost 10 years now and until now have not had any problems as we have not had to file a claim. I wrecked my van over a month ago and still have not settled the claim. The numbers they gave me of what my van is worth is a joke. I was told I was docked due to dirty carpets. its February and its a van, of course the carpets are dirty. Didn't know I had to have my totale...
I absolutely do not recommend this company. We have had this auto insurance for almost 10 years now and until now have not had any problems as we have not had to file a claim. I wrecked my van over a month ago and still have not settled the claim. The numbers they gave me of what my van is worth is a joke. I was told I was docked due to dirty carpets. its February and its a van, of course the carpets are dirty. Didn't know I had to have my totaled van detailed...My adjuster was an [REDACTED WORD] from the beginning and I felt like I was being scammed. A week into my claim he goes on vacation and rolled the claim over to another adjuster who acted like he knew nothing and wanted me to just settle for the numbers that they had given me. These numbers mind you, left me $2500 upside down in this vehicle. I counter offered for only $800 more then they offered. The one line email I received back said "OUR OFFER HAS NOT CHANGED." The entire time I have been dealing with these people they seemed to be more worried about paying for storage fees instead of helping out their customer. The first time I spoke with the adjuster he wanted to move the car to their storage lot....um NO BUDDY we need to settle the claim first. This whole situation could have been avoided if this guy didn't come off as a complete [REDACTED WORD]. Thanks for nothing Pekin, you will not be getting my business any longer.
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