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Progressive Advanced Insurance Company: Customer Ratings & Reviews [2024]

Progressive Advanced Insurance Company, a trusted name in insurance, offers affordable and comprehensive coverage solutions for all your needs, from auto to commercial, ensuring peace of mind for individuals and businesses alike.

UPDATED: Apr 23, 2024Fact Checked

Written by:

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...

Full Bio →
Written by Chris Abrams

Licensed Insurance Agent

Reviewed by:

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Full Bio →
Reviewed by Eric Stauffer

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: Apr 23, 2024Fact Checked
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Progressive Advanced Insurance Company

Average Monthly Rate For Good Drivers

$118

A.M. Best Rating:

A+ (Superior)

Complaint Level:

Low

Pros

  • Offers a wide range of insurance products and services
  • Competitive rates and discounts
  • User-friendly website and mobile app for managing policies and filing claims

Cons

  • Some customers report issues with claims processing
  • Rates may increase over time for some customers
When it comes to finding reliable insurance coverage, it can be overwhelming to choose from the many options available. One company that stands out is Progressive Advanced Insurance Company. With over 80 years of experience, Progressive has become a household name in the insurance industry. Their mission is to provide customers with the best possible insurance coverage at competitive rates. In this review, we'll take a closer look at the company's history, products and services, pricing, discounts, and customer reviews to help you make an informed decision.

Progressive Advanced Insurance Company is a top-rated insurance provider offering comprehensive coverage options for individuals and businesses. Founded in 1937, the company has a mission to provide affordable insurance options for all.

Progressive offers a wide range of insurance products, including auto, home, renters, commercial, and more, at competitive rates. The company also provides various discounts and rewards programs to help customers save money on their policies.

Read More: Top Auto Insurance Providers

While some customers have reported issues with claims processing and rate increases, Progressive’s low complaint level and user-friendly website and mobile app make it a solid choice for those in need of reliable insurance coverage.

What You Should Know About progressive insurance

Company Contact Information

Related Parent or Child Companies

  • No information about related parent or child companies.

Financial Ratings

  • A+ (Superior) from A.M. Best

Customer Service Ratings

  • No specific customer service ratings.

Claims Information

  • Some customers have reported issues with claims processing

Company Apps

  • Progressive offers a user-friendly website and mobile app for managing policies and filing claims.

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progressive insurance Insurance Coverage Options

Progressive Advanced Insurance Company offers a wide range of insurance products and coverage options to meet the needs of individuals and businesses. Some of the coverage options available include:

  • Auto insurance: Liability, collision, comprehensive, uninsured/underinsured motorist, personal injury protection, roadside assistance, and more.
  • Home insurance: Property, liability, personal property, additional living expenses, and more.
  • Renters insurance: Personal property, liability, additional living expenses, and more.
  • Commercial auto insurance: Liability, physical damage, cargo coverage, and more.
  • Business insurance: General liability, professional liability, workers’ compensation, and more.
  • Life insurance: Term life, whole life, universal life, and more.

Customers can customize their policies by choosing the coverage limits and deductibles that work best for them. Progressive also offers add-on coverage options, such as pet injury coverage, custom parts and equipment coverage, and more. It’s important to note that not all coverage options are available in all states, and coverage may vary depending on the policy and other factors. Customers should speak with a Progressive representative to discuss their coverage options and find the right policy for their needs

Read more: Progressive Choice Insurance Company Review

progressive insurance Insurance Rates Breakdown

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Driver ProfileProgressive AdvancedNational Average
Clean Record$145$119
1+ Ticket$180$147
1+ Accident$210$173
DUI$260$209
Poor Credit$249$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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progressive insurance Discounts Available

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DiscountProgressive Advanced
Anti Theft9%
Good Student13%
Low Mileage20%
Paperless16%
Safe Driver23%
Senior Driver16%

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Progressive Advanced Insurance Company offers a variety of discounts to help customers save money on their insurance policies. Some of the discounts available include:

  • Multi-policy discount: Save by bundling multiple policies, such as auto and home insurance.
  • Safe driver discount: Reward for maintaining a clean driving record.
  • Continuous insurance discount: Save by having no gaps in coverage.
  • Multi-car discount: Save by insuring multiple vehicles on the same policy.
  • Good student discount: Reward for students who maintain good grades.
  • Homeowner discount: Save on auto insurance if you own a home.
  • Sign online discount: Save by signing documents and policies online.
  • Paperless discount: Save by opting for paperless billing and documentation.
  • Pay-in-full discount: Save by paying your policy in full upfront.
  • Automatic payment discount: Save by setting up automatic payments for your policy.

These discounts can help customers save up to 30% on their insurance premiums. It’s important to note that not all discounts are available in all states or for all types of policies. Customers should speak with a Progressive representative to see which discounts they qualify for

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How progressive insurance Ranks Among Providers

Based on the information provided in the article, some of the main competitors of Progressive Advanced Insurance Company include:

  • Geico: Known for offering low rates and a variety of discounts to customers, Geico is one of the largest car insurance providers in the United States.
  • State Farm: A well-established insurance company, State Farm offers a range of coverage options and is known for its strong customer service.
  • Allstate: Known for its comprehensive coverage options and robust discounts program, Allstate is a popular choice for drivers and homeowners.
  • Nationwide: With a wide range of insurance products and coverage options, Nationwide is a strong competitor in the insurance market.
  • Farmers: Farmers offers a variety of insurance products, including auto, home, and life insurance, and is known for its flexible coverage options and discounts.

These companies, along with others in the insurance industry, compete with Progressive for market share and customers. Each has its own strengths and weaknesses, and customers should compare coverage options, rates, and discounts to find the best policy for their needs.

Frequently Asked Questions

What types of insurance does Progressive offer?

Progressive offers a range of insurance products, including auto, home, renters, commercial auto, business, and life insurance.

What discounts are available from Progressive?

Progressive offers a variety of discounts, including multi-policy, safe driver, good student, homeowner, and many others. Discounts may vary by state and policy.

How can I file a claim with Progressive?

Customers can file a claim with Progressive online, over the phone, or through the mobile app. The company also offers a 24/7 claims service.

Where can I find customer ratings and reviews for Progressive Advanced Insurance Company?

To find customer ratings and reviews for Progressive Advanced Insurance Company, you can explore various online platforms and websites. Start by visiting the company’s official website, as they may provide testimonials or customer feedback. Additionally, you can check independent review websites.

Why are customer ratings and reviews important when considering Progressive Advanced Insurance Company?

Customer ratings and reviews are important when considering Progressive Advanced Insurance Company as they offer insights into the experiences of policyholders. They can help you evaluate the company’s customer service, claims handling, policy coverage, pricing, and overall satisfaction.

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Written by:

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...

Full Bio →
Written by Chris Abrams

Licensed Insurance Agent

Reviewed by:

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Full Bio →
Reviewed by Eric Stauffer

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Progressive Insurance

4.06 (13,128 reviews)
1
June 25, 2024

Jabunn1987

Progressive refuses to change

I had a deeply disappointing experience with Progressive Insurance that has left me feeling utterly let down as a customer. Without my authorization or consent, Progressive added a driver to my policy, resulting in an unexpected cost of over $300 on my part. When I reached out to Progressive to rectify this egregious error on their part, they not only failed provide a solution but also showed a complete lack of empathy towards my situation. What...
I had a deeply disappointing experience with Progressive Insurance that has left me feeling utterly let down as a customer. Without my authorization or consent, Progressive added a driver to my policy, resulting in an unexpected cost of over $300 on my part. When I reached out to Progressive to rectify this egregious error on their part, they not only failed provide a solution but also showed a complete lack of empathy towards my situation. What's even more concerning is that this is not an isolated incident. It appears that this deceptive practice of adding unauthorized drivers to policies is a recurring problem at Progressive, with numerous customers falling victim to this unjust scheme. Despite being aware of this issue, Progressive has shown a blatant disregard for customer satisfaction by prioritizing profit over the well-being of their clients. As a customer who trusted Progressive with my insurance needs, I am deeply disappointed by their unethical behavior and lack of accountability. It is disheartening to witness a company of such stature overlook the concerns of its customers and perpetuate practices that harm rather than protect them. In light of this distressing experience, I urge anyone considering Progressive Insurance to exercise caution and be vigilant of such deceptive practices that could potentially put your finances and trust at risk.
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1
April 17, 2024

KLA-169

You may not get your full refund.

Not a company I would do business with again. I had progressive insurance, cancelled it because I sold the car. Got my refund check followed their instructions for returning their snapshot device. They stopped payment on the refund check after it was deposited and are issuing me two separate checks one for the "snapshot device" and the rest of the money they owe me. This cost me an over draft fee and a returned check fee, which they refuse to cov...
Not a company I would do business with again. I had progressive insurance, cancelled it because I sold the car. Got my refund check followed their instructions for returning their snapshot device. They stopped payment on the refund check after it was deposited and are issuing me two separate checks one for the "snapshot device" and the rest of the money they owe me. This cost me an over draft fee and a returned check fee, which they refuse to cover. Not because they didn't owe me the money but because they refunded it in two checks. Never do business with these people.
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0.5
March 16, 2024

Bio Or

progressive insurance review

They will leave you if you need them! I can’t definitely recommend this company! Basically, one star is already too much for them.
1
January 10, 2024

fedoria7

DO NOT HONOR CLAIMS WILL DENY YOU INSTANTLY

Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO B...
Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO BEGIN THE NEW YEAR, ALSO THE CLIAMS REPRESENTIVES ARE VERY RUDE AND TWIST FACTS TO COVER THEMSELVES... DO NOT RECOMMEND PROGRESSIVE TO ANYONE!!!
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1
January 14, 2023

FlyntRock78

Horrible customer service

It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace m...
It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace my vehicle. I sent him local market evidence of similar vehicles that are selling for more than double his offer. This was 3pm on a Friday. He had all the info he needed to make a phone call if he even needed to and then call me back with a real offer on my totaled vehicle so we could just settle and move forward. He simply replied that he would get back to me in a week!!! I could hear the frustration in his voice. For not accepting his low ball offer, I'm now being punished by him personally by getting put off yet another week without a vehicle. He couldn't care less about what I'm going through and it showed with his extremely poor customer service and lack of remorse over my situation which he only made worse. I only wish there was an option for zero stars because that's what Progressive really deserves.
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1
November 28, 2022

Leah_p

The worst

Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert Wh...
Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert While it was stolen And i am talking about a brand new vehicle so it wasn't like it was an old car That might have mechanical issues Please don't use this insurance company It's nothing but my A headache if you actually have to use your insurance
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1
July 10, 2021

RFK

Get lost Flo

Never again will I use progressive. You can’t hardly talk to anyone with any knowledge and if you try to sign up with the company on the phone they charge you extra money because you used a person.
1
May 24, 2021

Ace_1

This insurance [REDACTED WORD]

I will never go through this insurance company again they the sorry company I will never give them my money again their communication skills are off they giving you a run for your money I give their [REDACTED WORD] 0 stars whoever is [REDACTED NAME] they need to let him go making their company look bad and don’t know how to talk to anybody never give this company won’t get none of my money
1
May 18, 2021

KobuSosho

Random charge after I already paid premium in full

They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ?...
They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ? After I upload the proofs, it takes them almost a week to review but they are giving you so little time between the confirmation request and the due date for the extra premium. They shove the new charge in your face so quickly and actively with emails and multiple mails but when they reject your proofs, you are only notified by mail, which I am under the impression that they intentionally to make things slow for you to hard to get out of the extra charge. They are very nit picking about the proofs you provided also. When you called them, they say only certain information is needed but after they are sent, they will say they can't accept it, making the whole process such a hassle. Do not use them, as they will throw extra charges at you for no reason, or a made up reason in my case, since they already trapped you with the insurance that you already paid for. Either pay for the random bills or no insurance coverage for you
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1
April 8, 2021

Suegoo

Worst insurance company and customer service.

My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with ...
My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with the bank. Thieves. Who goes into someone's wallet without asking?
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