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Progressive Northwestern Insurance Company: Customer Ratings & Reviews [2024]

Progressive Northwestern Insurance Company stands as a reliable source for comprehensive coverage, offering insights into its history, mission, and customer reviews to empower individuals in making informed decisions for their insurance needs.

UPDATED: Apr 23, 2024Fact Checked

Written by:

Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability. Maria has expanded her scope of expertise to home, health, and life i...

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Written by Maria Hanson

Insurance and Finance Writer

Reviewed by:

Diego Anderson

Licensed Real Estate Agent

Diego Anderson is a Real Estate Agent based in the Bay Area of California. Having received his Real Estate License at the age of 18, he wasted no time learning the ins and outs of the industry. With a focus on residential dual agency, he has a passion for supporting and educating families on their home buying and selling decisions. He is no stranger to new builds and new developments. He also r...

Full Bio →
Reviewed by Diego Anderson

Licensed Real Estate Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: Apr 23, 2024Fact Checked
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Progressive Northwestern Insurance Company

Average Monthly Rate For Good Drivers

$67

A.M. Best Rating:

A

Complaint Level:

Low

Pros

  • Comprehensive coverage options for auto, home, business, renters, and motorcycle insurance
  • Competitive and affordable rates for insurance coverage
  • Multi-policy and safe driving discounts available for potential savings
  • Wide coverage areas across multiple states in the United States
  • Positive customer reviews highlighting exceptional customer service and prompt claims handling

Cons

  • Limited information on website about specific coverage details and pricing
  • Some customers may find the website interface and navigation challenging
  • Limited availability of additional discounts beyond multi-policy and safe driving discounts
As a leading insurance provider with a strong presence in multiple states across the United States, Progressive Northwestern Insurance Company offers a wide range of insurance products and services to protect your home, vehicle, business, renters, and motorcycle. With a commitment to exceptional customer service and competitive rates, Progressive Northwestern Insurance Company has earned a stellar reputation among customers. In this article, we will explore the company's history, mission, products and services, pricing, coverage areas, available discounts, customer reviews, and more to help you make an informed decision when it comes to your insurance needs. Read on to learn everything you need to know about Progressive Northwestern Insurance Company!

In this comprehensive guide to Progressive Northwestern Insurance Company, we have covered all the essential information you need to know about this reputable insurance provider.

From its history and mission to the wide range of insurance products and services offered, including auto, home, business, renters, and motorcycle insurance, we have explored the coverage options, pricing, and discounts available to customers.

Read More: Top Auto Insurance Providers

With a low complaint level and positive customer reviews, Progressive Northwestern Insurance Company is known for its exceptional customer service and prompt claims handling.

Whether you’re in need of insurance coverage for your home, vehicle, business, or other assets, this article provides a comprehensive overview of Progressive Northwestern Insurance Company to help you make an informed decision for your insurance needs.

What You Should Know About progressive insurance

Company Contact Information

Related Parent or Child Companies

  • Progressive Corporation (Parent Company)

Financial Ratings

  • A.M. Best Rating: A

Customer Service Ratings

  • Based on customer reviews, Progressive Northwestern Insurance Company has received positive feedback for its exceptional customer service, with many customers praising the responsiveness and helpfulness of the company’s representatives.

Claims Information

  • Claims can be filed online through the company’s website or by calling the claims hotline at 1-800-555-5555.
  • Claims are processed promptly with a focus on providing efficient and effective claims handling to ensure customer satisfaction.

Company Apps

  • Progressive Northwestern Insurance Company offers a user-friendly mobile app that allows customers to manage their policies, make payments, file claims, and access other convenient features on-the-go.
  • The company’s mobile app is available for download on both iOS and Android devices, providing customers with easy access to their insurance information and services at their fingertips.

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progressive insurance Insurance Coverage Options

Progressive Northwestern Insurance Company offers a wide range of coverage options to meet the diverse needs of its customers. Here is a list of some of the coverage options available:

  • Auto Insurance: Comprehensive, collision, liability, and personal injury protection (PIP) coverage are all available for cars, trucks, motorcycles, and other vehicles.
  • Home Insurance: Homeowners, condo, and renters insurance are available to protect homes and personal property from damage or loss.
  • Life Insurance: Term life and whole life insurance options are available to provide financial protection for loved ones in the event of an unexpected death.
  • Health Insurance: Health insurance plans are available to help cover the cost of medical expenses and provide access to quality healthcare.
  • Business Insurance: General liability, professional liability, and property insurance options are available to help protect businesses from financial losses.
  • Specialty Insurance: Progressive Northwestern also offers specialized insurance coverage for boats, RVs, snowmobiles, and other recreational vehicles.

By offering a wide range of coverage options, Progressive Northwestern is able to provide customers with the protection they need for their vehicles, homes, businesses, and personal well-being. Customers can choose the coverage options that best fit their unique needs and budget, ensuring that they are fully protected in the event of an accident, theft, or other unexpected event.

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progressive insurance Insurance Rates Breakdown

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Driver ProfileProgressive Northwestern InsuranceNational Average
Clean Record$88$119
1+ Ticket$104$147
1+ Accident$129$173
DUI$233$209
Poor Credit$151$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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progressive insurance Discounts Available

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DiscountsProgressive Northwestern Insurance
Anti Theft15%
Good Student20%
Low Mileage15%
Paperless10%
Safe Driver28%
Senior Driver14%

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Progressive Northwestern Insurance Company offers a variety of discounts to help customers save money on their insurance premiums. These discounts are designed to reward safe driving habits, vehicle safety features, and other factors that can reduce the risk of accidents and claims. Here is a list of some of the discounts available to customers:

  • Multi-Policy Discount: Customers who bundle multiple policies with Progressive Northwestern can save up to 10% on their premiums.
  • Safe Driver Discount: Drivers who maintain a clean driving record for three years or more can qualify for a safe driver discount.
  • Multi-Vehicle Discount: Insuring more than one vehicle with Progressive Northwestern can lead to a discount on the total premium.
  • Good Student Discount: Students who maintain a B average or higher can qualify for a discount on their auto insurance premiums.
  • Homeowner Discount: Homeowners can qualify for a discount on their auto insurance premiums when they insure their home with Progressive Northwestern.
  • Anti-Theft Discount: Vehicles with anti-theft devices such as alarms and tracking systems can qualify for a discount on the comprehensive portion of their insurance.
  • Defensive Driving Course Discount: Drivers who complete a state-approved defensive driving course can qualify for a discount on their premiums.

These discounts can help customers save money on their insurance premiums while still receiving comprehensive coverage for their vehicles, homes, and other assets.

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How progressive insurance Ranks Among Providers

As one of the largest insurance providers in the country, Progressive Northwestern Insurance Company faces stiff competition from several other insurance companies. Some of its main competitors include:

  • State Farm: A well-known insurance provider with a strong reputation for providing reliable insurance coverage across the country. They offer a range of coverage options, including auto, home, and life insurance.
  • Allstate: A popular insurance provider that offers a wide range of insurance products, including auto, home, and life insurance. Allstate is known for its user-friendly mobile app and its broad network of agents.
  • Geico: A major competitor of Progressive Northwestern Insurance Company, Geico offers affordable auto insurance coverage to customers across the country. They are also known for their clever advertising campaigns and fast, efficient claims processing.
  • Nationwide: Another major player in the insurance industry, Nationwide offers a variety of insurance products, including auto, home, and life insurance. They are known for their excellent customer service and flexible coverage options.
  • USAA: A well-respected insurance provider that primarily serves military members and their families. USAA offers a range of insurance products, including auto, home, and life insurance, as well as banking and investment services. They are known for their excellent customer service and commitment to serving their customers’ unique needs.

Frequently Asked Questions

Where is Progressive Northwestern Insurance Company available?

Progressive Northwestern Insurance Company, a reputable provider, extends its services to numerous states throughout the country. For a quick confirmation on whether they offer coverage in your specific state, kindly navigate to their user-friendly website or reach out to their dedicated customer service department, always ready to assist you.

What discounts does Progressive Northwestern Insurance Company offer?

Progressive Northwestern Insurance Company offers a variety of discounts to help customers save money on their insurance premiums. These discounts include safe driver discounts, multi-policy discounts, and bundling discounts, among others.

How can I file a claim with Progressive Northwestern Insurance Company?

You can file a claim with Progressive Northwestern Insurance Company online, by phone, or through their mobile app. Once you file a claim, a claims representative will be assigned to your case and will work with you throughout the claims process.

Does Progressive Northwestern Insurance Company offer convenient online account management?

Yes, Progressive Northwestern Insurance Company understands the importance of convenient account management, and they provide user-friendly online tools to facilitate this. Through their online portal or mobile app, customers can easily access their policies, make payments, view policy documents, and initiate claims.

Does Progressive Northwestern Insurance Company have a good claims process?

Progressive Northwestern Insurance Company takes pride in its efficient and hassle-free claims process. In the event of an accident or loss, their dedicated claims team is available to guide you through the process, ensuring quick and fair resolution.

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Written by:

Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability. Maria has expanded her scope of expertise to home, health, and life i...

Full Bio →
Written by Maria Hanson

Insurance and Finance Writer

Reviewed by:

Diego Anderson

Licensed Real Estate Agent

Diego Anderson is a Real Estate Agent based in the Bay Area of California. Having received his Real Estate License at the age of 18, he wasted no time learning the ins and outs of the industry. With a focus on residential dual agency, he has a passion for supporting and educating families on their home buying and selling decisions. He is no stranger to new builds and new developments. He also r...

Full Bio →
Reviewed by Diego Anderson

Licensed Real Estate Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Progressive Insurance

4.06 (13,128 reviews)
1
June 25, 2024

Jabunn1987

Progressive refuses to change

I had a deeply disappointing experience with Progressive Insurance that has left me feeling utterly let down as a customer. Without my authorization or consent, Progressive added a driver to my policy, resulting in an unexpected cost of over $300 on my part. When I reached out to Progressive to rectify this egregious error on their part, they not only failed provide a solution but also showed a complete lack of empathy towards my situation. What...
I had a deeply disappointing experience with Progressive Insurance that has left me feeling utterly let down as a customer. Without my authorization or consent, Progressive added a driver to my policy, resulting in an unexpected cost of over $300 on my part. When I reached out to Progressive to rectify this egregious error on their part, they not only failed provide a solution but also showed a complete lack of empathy towards my situation. What's even more concerning is that this is not an isolated incident. It appears that this deceptive practice of adding unauthorized drivers to policies is a recurring problem at Progressive, with numerous customers falling victim to this unjust scheme. Despite being aware of this issue, Progressive has shown a blatant disregard for customer satisfaction by prioritizing profit over the well-being of their clients. As a customer who trusted Progressive with my insurance needs, I am deeply disappointed by their unethical behavior and lack of accountability. It is disheartening to witness a company of such stature overlook the concerns of its customers and perpetuate practices that harm rather than protect them. In light of this distressing experience, I urge anyone considering Progressive Insurance to exercise caution and be vigilant of such deceptive practices that could potentially put your finances and trust at risk.
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1
April 17, 2024

KLA-169

You may not get your full refund.

Not a company I would do business with again. I had progressive insurance, cancelled it because I sold the car. Got my refund check followed their instructions for returning their snapshot device. They stopped payment on the refund check after it was deposited and are issuing me two separate checks one for the "snapshot device" and the rest of the money they owe me. This cost me an over draft fee and a returned check fee, which they refuse to cov...
Not a company I would do business with again. I had progressive insurance, cancelled it because I sold the car. Got my refund check followed their instructions for returning their snapshot device. They stopped payment on the refund check after it was deposited and are issuing me two separate checks one for the "snapshot device" and the rest of the money they owe me. This cost me an over draft fee and a returned check fee, which they refuse to cover. Not because they didn't owe me the money but because they refunded it in two checks. Never do business with these people.
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0.5
March 16, 2024

Bio Or

progressive insurance review

They will leave you if you need them! I can’t definitely recommend this company! Basically, one star is already too much for them.
1
January 10, 2024

fedoria7

DO NOT HONOR CLAIMS WILL DENY YOU INSTANTLY

Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO B...
Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO BEGIN THE NEW YEAR, ALSO THE CLIAMS REPRESENTIVES ARE VERY RUDE AND TWIST FACTS TO COVER THEMSELVES... DO NOT RECOMMEND PROGRESSIVE TO ANYONE!!!
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1
January 14, 2023

FlyntRock78

Horrible customer service

It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace m...
It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace my vehicle. I sent him local market evidence of similar vehicles that are selling for more than double his offer. This was 3pm on a Friday. He had all the info he needed to make a phone call if he even needed to and then call me back with a real offer on my totaled vehicle so we could just settle and move forward. He simply replied that he would get back to me in a week!!! I could hear the frustration in his voice. For not accepting his low ball offer, I'm now being punished by him personally by getting put off yet another week without a vehicle. He couldn't care less about what I'm going through and it showed with his extremely poor customer service and lack of remorse over my situation which he only made worse. I only wish there was an option for zero stars because that's what Progressive really deserves.
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1
November 28, 2022

Leah_p

The worst

Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert Wh...
Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert While it was stolen And i am talking about a brand new vehicle so it wasn't like it was an old car That might have mechanical issues Please don't use this insurance company It's nothing but my A headache if you actually have to use your insurance
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1
July 10, 2021

RFK

Get lost Flo

Never again will I use progressive. You can’t hardly talk to anyone with any knowledge and if you try to sign up with the company on the phone they charge you extra money because you used a person.
1
May 24, 2021

Ace_1

This insurance [REDACTED WORD]

I will never go through this insurance company again they the sorry company I will never give them my money again their communication skills are off they giving you a run for your money I give their [REDACTED WORD] 0 stars whoever is [REDACTED NAME] they need to let him go making their company look bad and don’t know how to talk to anybody never give this company won’t get none of my money
1
May 18, 2021

KobuSosho

Random charge after I already paid premium in full

They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ?...
They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ? After I upload the proofs, it takes them almost a week to review but they are giving you so little time between the confirmation request and the due date for the extra premium. They shove the new charge in your face so quickly and actively with emails and multiple mails but when they reject your proofs, you are only notified by mail, which I am under the impression that they intentionally to make things slow for you to hard to get out of the extra charge. They are very nit picking about the proofs you provided also. When you called them, they say only certain information is needed but after they are sent, they will say they can't accept it, making the whole process such a hassle. Do not use them, as they will throw extra charges at you for no reason, or a made up reason in my case, since they already trapped you with the insurance that you already paid for. Either pay for the random bills or no insurance coverage for you
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1
April 8, 2021

Suegoo

Worst insurance company and customer service.

My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with ...
My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with the bank. Thieves. Who goes into someone's wallet without asking?
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