Progressive Specialty Insurance Company Review [2024]

Progressive Specialty Insurance Company has emerged as a leading force in the insurance industry, offering a diverse range of coverage options designed to meet the unique needs of individuals, homeowners, businesses, and enthusiasts alike.

UPDATED: Apr 23, 2024Fact Checked

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Progressive Specialty Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Wide range of insurance products offered
  • Good financial ratings
  • Discount options available, such as bundling

Cons

  • Average customer satisfaction ratings
  • Rates may be higher than some competitors
[su_box title="The Lowdown" style="default"]
  • Progressive Specialty Insurance Company is a part of the Progressive Casualty Insurance Company umbrella
  • Prog Specialty offers coverage on items like RVs and motorcycles
  • Progressive offers auto, homeowners, and renters insurance coverages as well
[/su_box] In this Progressive Specialty Insurance Company Review, we will look at the company itself and see how it rates in terms of financial stability and customer service. We'll also look at just what is Prog Specialty and what is offered. Progressive Mutual started in 1937 and has grown to a national company offering insurance ranging from home, life, and auto insurance to RV, motorcycle, and pet coverages. This wide range of coverages has enabled Progressive Casualty to offer discount options like bundling to help customers keep rates low. Keep reading to find information for Prog Specialty Insurance as part of its parent company Progressive Casualty Insurance Company and to find out what Progressive sells and how the company ranks among other insurance companies. No matter what auto insurance company you choose, you need to shop around for the cheapest prices and best coverage. Enter your ZIP code to receive quotes for free, then read more about Progressive Specialty Insurance Company.

In this Progressive Specialty Insurance Company Review, we will look at the company itself and see how it rates in terms of financial stability and customer service. We’ll also look at just what is Prog Specialty and what is offered.

Progressive Mutual started in 1937 and has grown to a national company offering insurance ranging from home, life, and auto insurance to RV, motorcycle, and pet coverages.

This wide range of coverages has enabled Progressive Casualty to offer discount options like bundling to help customers keep rates low.

Keep reading to find information for Prog Specialty Insurance as part of its parent company Progressive Casualty Insurance Company and to find out what Progressive sells and how the company ranks among other insurance companies.

No matter what auto insurance company you choose, you need to shop around for the cheapest prices and best coverage. Enter your ZIP code to receive quotes for free, then read more about Progressive Specialty Insurance Company.

What You Should Know About progressive insurance

Because Prog Specialty is under the larger Progressive Casualty Insurance company, the ratings, contact information, and pricing are all rolled into one.

Dun and Bradstreet show Prog Specialty as having just over 60 employees and a revenue of just over $1.2 million. It is also one of 80 subsidiaries of Progressive Casualty. The parent company has over 3,300 employees and $8.6 million in revenue.

Progressive has good financial ratings across the board. A.M. Best gives Progressive Casualty an A+ rating, the highest rating possible, meaning it is a superior ability to meet financial obligations.

J.D. Power rates companies on many customer satisfaction factors, such as price and customer service. Its ratings are broken up into regions of the US.

The highest rating Progressive received was three circles, meaning the company is average in customer satisfaction. In many regions, the rating fell even lower.

The Progressive Specialty Insurance Company customer service and auto claims contact information is the same as the parent company. The Progressive Specialty Insurance Company’s phone number and auto claims phone number is 800-776-4737.

If you would like to get information on a Prog Specialty insurance premium, the phone number is the same. However, to cancel and get a Prog Specialty refund, you would need to call 866-416-2003.

Read more:

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progressive insurance Insurance Coverage Options

Auto Insurance:

  • Liability Coverage
  • Collision Coverage
  • Comprehensive Coverage
  • Uninsured/Underinsured Motorist Coverage
  • Medical Payments Coverage
  • Personal Injury Protection (PIP)

Home Insurance:

  • Dwelling Coverage
  • Personal Property Coverage
  • Liability Coverage
  • Additional Living Expenses Coverage
  • Other Structures Coverage

Business Insurance:

  • General Liability Insurance
  • Property Insurance
  • Business Interruption Insurance
  • Commercial Auto Insurance
  • Workers’ Compensation Insurance
  • Professional Liability Insurance

Specialty Insurance:

  • RV Insurance
  • Motorcycle Insurance
  • Boat Insurance
  • Classic Car Insurance
  • ATV Insurance
  • Snowmobile Insurance

Progressive Specialty Insurance Company offers a comprehensive range of coverage options, ensuring that individuals, homeowners, business owners, and enthusiasts of unique vehicles can find tailored solutions to meet their specific needs. Whether it’s protecting your vehicle on the road, securing your home, insuring your business, or indulging in your passion with specialty coverage, Progressive has you covered.

 

progressive insurance Insurance Rates Breakdown

Driver ProfileProgressive Specialty InsuranceNational Average
Clean Record$81$119
1+ Ticket$113$147
1+ Accident$157$173
DUI$254$209
Poor Credit$140$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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What is the Progressive Specialty Insurance Company? What do they offer and how much are the rates?

Prog Specialty is part of the larger Progressive Casualty Insurance Company. They offer insurance coverage for a multitude of different products, ranging from personal to commercial and business insurance.

Specialty insurance covers items outside of standard auto insurance, like RVs, motorcycles, homes, and life. You are able to get online quotes for any of these products by visiting the Progressive website.

Because all of the companies fall under the larger Progressive umbrella, you can get the best deals by bundling many of these coverages, like home and auto.

Progressive is generally best known for its auto insurance offerings. Check out this table to see how Progressive stacks up against other national auto insurance companies when it comes to full coverage auto insurance.

Average Annual Full Coverage Rates By Company

Company Average Annual Rate for Full Coverage
Allstate $5,139.02
American Family $3,416.40
Farmers $4,494.13
Geico $3,429.14
Liberty Mutual $6,356.04
Nationwide $3,505.37
Progressive $4,350.96
State Farm $3,454.80
Travelers $4,619.07
USAA $2,667.92

While Progressive isn’t the most expensive on the list, it’s not the cheapest either. Progressive full coverage auto insurance costs about $336 a month.

There are many different types of coverage available when it comes to insurance. The insurance coverages you choose are tailored to you. Insurance is never one size fits all, so speak with an agent to determine what coverage you need and what you can skip.

Not that you know all about Progressive Specialty Insurance, it’s time to look at numbers. Just enter your ZIP code to compare rates now.

progressive insurance Discounts Available

DiscountsProgressive Specialty Insurance
Anti Theft14%
Good Student18%
Low Mileage14%
Paperless9%
Safe Driver26%
Senior Driver13%

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Multi-Policy Discount:

  • Save by bundling multiple insurance policies, such as auto and home insurance.

Safe Driver Discounts:

  • Rewards for maintaining a clean driving record, encouraging safe driving habits.

Snapshot® Program:

  • Utilize Progressive’s usage-based insurance program, where safe driving habits can lead to additional discounts.

Read more: Progressive Snapshot Review

Multi-Car Discount:

  • Enjoy savings when insuring multiple vehicles under the same policy.

Homeowner Discount:

  • Homeowners may be eligible for additional discounts on their auto insurance.

Continuous Insurance Discount:

  • Rewards for maintaining continuous coverage without lapses.

Good Student Discount:

  • Students with good academic records may qualify for discounted rates.

Online Quote Discount:

  • Receive a discount for obtaining a quote and managing your policy online.

Pay in Full Discount:

  • Enjoy savings by paying the entire premium upfront rather than in installments.

Paperless Documents Discount:

  • Opt for electronic documents and receive a discount for going paperless.

Progressive Specialty Insurance Company provides various discounts, allowing policyholders to save money based on factors such as their driving record, homeownership status, and choices related to policy management. These discounts contribute to making Progressive an attractive option for cost-conscious consumers.

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How progressive insurance Ranks Among Providers

  • Geico: Geico, known for its catchy advertising and competitive rates, is a major competitor. They offer a range of insurance products, including auto, home, and business insurance, with a focus on affordability.
  • State Farm: State Farm is a well-established insurance giant offering a comprehensive suite of insurance products. With a vast network of agents, they emphasize personalized service, which may appeal to those who prefer a more traditional approach.
  • Allstate: Allstate is another prominent competitor known for its extensive coverage options and customizable policies. Their emphasis on agent-driven customer service and innovative features positions them as a strong alternative.
  • Liberty Mutual: Liberty Mutual is recognized for its diverse range of insurance products, including auto, home, and specialty insurance. They offer various discounts and customizable coverage options, making them a contender for those seeking flexibility.
  • Nationwide: Nationwide is a well-established insurer with a broad range of coverage options. They are known for their strong financial stability and a variety of policy choices, appealing to customers looking for stability and comprehensive coverage.
  • Farmers Insurance: Farmers Insurance is a key player, offering a range of insurance products and emphasizing local agent relationships. Their bundling options and various discounts make them competitive in the market.
  • USAA: USAA caters primarily to military members and their families, providing a unique set of insurance offerings. Their commitment to exceptional customer service and specialized coverage may attract a specific demographic.

These competitors represent a mix of insurance giants, each with its unique strengths and market positioning. While Progressive Specialty Insurance Company stands out for its innovative approach and diverse coverage options, consumers may choose among these competitors based on factors such as pricing, customer service preferences, and specific coverage needs.

Frequently Asked Questions

What types of insurance does Progressive Specialty Insurance Company offer?

Progressive Specialty Insurance Company, a renowned provider, boasts an extensive array of insurance offerings tailored to cater to diverse needs. Their comprehensive portfolio encompasses various insurance products encompassing auto, home, life, RV, motorcycle, pet, and commercial insurance, ensuring that individuals and businesses alike can find suitable coverage. With a commitment to exceptional customer service and a reputation built on trust, Progressive Specialty Insurance Company remains a preferred choice for those seeking reliable and comprehensive insurance solutions.

How can I get a quote from Progressive Specialty Insurance Company?

To obtain a quote from Progressive Specialty Insurance Company, you have two convenient options. Firstly, you can effortlessly navigate to their user-friendly website where you’ll find a straightforward online form waiting for you to fill out. Secondly, if you prefer a more direct approach, simply dial their designated phone number and speak to their knowledgeable representatives. Either way, securing a quote from Progressive Specialty Insurance Company is made easy and accessible for your convenience.

What is the average monthly rate for good drivers at Progressive Specialty Insurance Company?

At Progressive Specialty Insurance Company, renowned for its commitment to excellent service, the average monthly rate offered to highly responsible and skilled drivers is approximately $336, a rate that reflects both the company’s dedication to fair pricing and the value it places on drivers who demonstrate exceptional driving capabilities.

What is the A.M. Best rating for Progressive Casualty Insurance Company?

A.M. Best, a renowned credit rating agency, grants Progressive Casualty Insurance Company an impressive A+ rating. This coveted rating symbolizes the pinnacle of excellence, showcasing the company’s unparalleled capacity to fulfill its financial commitments with utmost superiority.

How is the customer service at Progressive Specialty Insurance Company?

Progressive Specialty Insurance Company prides itself on providing exceptional customer service. They have a dedicated team of professionals who are readily available to answer any questions, assist with claims, and provide support throughout the insurance process. Their commitment to customer satisfaction sets them apart in the industry.

Are the insurance policies from Progressive Specialty Insurance Company affordable?

Yes, Progressive Specialty Insurance Company strives to offer competitive rates for their insurance policies. They understand the importance of affordability while maintaining quality coverage, making their policies accessible to a wide range of customers.

Does Progressive Specialty Insurance Company have a strong financial standing?

Yes, Progressive Specialty Insurance Company is known for its financial stability. They have a solid track record and maintain strong financial ratings, demonstrating their ability to meet their policyholders’ claims and provide long-term security.

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Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Progressive Insurance

4.06 (13,128 reviews)
1
June 25, 2024

Jabunn1987

Progressive refuses to change

I had a deeply disappointing experience with Progressive Insurance that has left me feeling utterly let down as a customer. Without my authorization or consent, Progressive added a driver to my policy, resulting in an unexpected cost of over $300 on my part. When I reached out to Progressive to rectify this egregious error on their part, they not only failed provide a solution but also showed a complete lack of empathy towards my situation. What...
I had a deeply disappointing experience with Progressive Insurance that has left me feeling utterly let down as a customer. Without my authorization or consent, Progressive added a driver to my policy, resulting in an unexpected cost of over $300 on my part. When I reached out to Progressive to rectify this egregious error on their part, they not only failed provide a solution but also showed a complete lack of empathy towards my situation. What's even more concerning is that this is not an isolated incident. It appears that this deceptive practice of adding unauthorized drivers to policies is a recurring problem at Progressive, with numerous customers falling victim to this unjust scheme. Despite being aware of this issue, Progressive has shown a blatant disregard for customer satisfaction by prioritizing profit over the well-being of their clients. As a customer who trusted Progressive with my insurance needs, I am deeply disappointed by their unethical behavior and lack of accountability. It is disheartening to witness a company of such stature overlook the concerns of its customers and perpetuate practices that harm rather than protect them. In light of this distressing experience, I urge anyone considering Progressive Insurance to exercise caution and be vigilant of such deceptive practices that could potentially put your finances and trust at risk.
1
April 17, 2024

KLA-169

You may not get your full refund.

Not a company I would do business with again. I had progressive insurance, cancelled it because I sold the car. Got my refund check followed their instructions for returning their snapshot device. They stopped payment on the refund check after it was deposited and are issuing me two separate checks one for the "snapshot device" and the rest of the money they owe me. This cost me an over draft fee and a returned check fee, which they refuse to cov...
Not a company I would do business with again. I had progressive insurance, cancelled it because I sold the car. Got my refund check followed their instructions for returning their snapshot device. They stopped payment on the refund check after it was deposited and are issuing me two separate checks one for the "snapshot device" and the rest of the money they owe me. This cost me an over draft fee and a returned check fee, which they refuse to cover. Not because they didn't owe me the money but because they refunded it in two checks. Never do business with these people.
0.5
March 16, 2024

Bio Or

progressive insurance review

They will leave you if you need them! I can’t definitely recommend this company! Basically, one star is already too much for them.
1
January 10, 2024

fedoria7

DO NOT HONOR CLAIMS WILL DENY YOU INSTANTLY

Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO B...
Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO BEGIN THE NEW YEAR, ALSO THE CLIAMS REPRESENTIVES ARE VERY RUDE AND TWIST FACTS TO COVER THEMSELVES... DO NOT RECOMMEND PROGRESSIVE TO ANYONE!!!
1
January 14, 2023

FlyntRock78

Horrible customer service

It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace m...
It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace my vehicle. I sent him local market evidence of similar vehicles that are selling for more than double his offer. This was 3pm on a Friday. He had all the info he needed to make a phone call if he even needed to and then call me back with a real offer on my totaled vehicle so we could just settle and move forward. He simply replied that he would get back to me in a week!!! I could hear the frustration in his voice. For not accepting his low ball offer, I'm now being punished by him personally by getting put off yet another week without a vehicle. He couldn't care less about what I'm going through and it showed with his extremely poor customer service and lack of remorse over my situation which he only made worse. I only wish there was an option for zero stars because that's what Progressive really deserves.
1
November 28, 2022

Leah_p

The worst

Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert Wh...
Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert While it was stolen And i am talking about a brand new vehicle so it wasn't like it was an old car That might have mechanical issues Please don't use this insurance company It's nothing but my A headache if you actually have to use your insurance
1
July 10, 2021

RFK

Get lost Flo

Never again will I use progressive. You can’t hardly talk to anyone with any knowledge and if you try to sign up with the company on the phone they charge you extra money because you used a person.
1
May 24, 2021

Ace_1

This insurance [REDACTED WORD]

I will never go through this insurance company again they the sorry company I will never give them my money again their communication skills are off they giving you a run for your money I give their [REDACTED WORD] 0 stars whoever is [REDACTED NAME] they need to let him go making their company look bad and don’t know how to talk to anybody never give this company won’t get none of my money
1
May 18, 2021

KobuSosho

Random charge after I already paid premium in full

They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ?...
They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ? After I upload the proofs, it takes them almost a week to review but they are giving you so little time between the confirmation request and the due date for the extra premium. They shove the new charge in your face so quickly and actively with emails and multiple mails but when they reject your proofs, you are only notified by mail, which I am under the impression that they intentionally to make things slow for you to hard to get out of the extra charge. They are very nit picking about the proofs you provided also. When you called them, they say only certain information is needed but after they are sent, they will say they can't accept it, making the whole process such a hassle. Do not use them, as they will throw extra charges at you for no reason, or a made up reason in my case, since they already trapped you with the insurance that you already paid for. Either pay for the random bills or no insurance coverage for you
1
April 8, 2021

Suegoo

Worst insurance company and customer service.

My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with ...
My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with the bank. Thieves. Who goes into someone's wallet without asking?
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