Riverport Insurance Company: Customer Ratings & Reviews [2025]

Riverport Insurance Company stands as a reliable choice, offering comprehensive insurance solutions that prioritize the protection of what matters most to you and your family, backed by an A (Excellent) rating from A.M. Best and a commitment to excellent customer service, competitive pricing, and a variety of discounts.

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Jimmy McMillan

Licensed Insurance Agent

Jimmy McMillan is an entrepreneur and the founder of HeartLifeInsurance.com, an independent life insurance brokerage. His company specializes in life insurance for people with heart problems. He knows personally how difficult it is to secure health and life insurance after a heart attack. Jimmy is a licensed insurance agent from coast to coast who has been featured on ValientCEO and the podcast...

Written by
Jimmy McMillan
Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Reviewed by
Tim Bain

Updated April 2024

Riverport Insurance Company offers comprehensive insurance solutions to protect what matters most to you and your family. With an A (Excellent) rating from A.M. Best and low complaint levels, Riverport provides excellent customer service, a range of discounts, and competitive pricing, making it an excellent choice for many drivers.

However, the company’s availability is limited in some states, and some customers have reported slow claims processing times. Overall, Riverport Insurance Company offers reliable coverage and peace of mind to those who need it most.

What You Should Know About Riverport Insurance Company

Company Contact Information

Related Parent or Child Companies:

  • No information about related parent or child companies.

Financial Ratings:

  • Riverport Insurance Company has an A (Excellent) rating from A.M. Best.

Customer Service Ratings:

  • No specific rating or ranking for Riverport Insurance Company’s customer service, but it is a “pro” of the company.

Claims Information:

  • Some customers have reported slow claims processing times but no any specific information or data related to claims.

Company Apps:

  • No information about whether Riverport Insurance Company has any mobile or web apps.

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Riverport Insurance Company Insurance Coverage Options

Riverport Insurance Company offers a variety of coverage options to meet the needs of different drivers. Some of the coverage options available include:

  • Liability coverage: Covers bodily injury and property damage in the event of an accident where the insured driver is at fault
  • Collision coverage: Covers damage to the insured vehicle in the event of a collision with another vehicle or object
  • Comprehensive coverage: Covers damage to the insured vehicle from non-collision events, such as theft, fire, or weather-related damage
  • Personal injury protection (PIP): Covers medical expenses and lost wages for the insured driver and passengers in the event of an accident, regardless of who is at fault
  • Uninsured/underinsured motorist coverage: Covers bodily injury and property damage if the insured driver is involved in an accident with an uninsured or underinsured driver
  • Roadside assistance: Provides services such as towing, jump-starts, and flat tire changes in the event of a breakdown or other roadside emergency

Additionally, Riverport Insurance Company may offer optional coverage options such as rental car reimbursement, gap coverage, and customized equipment coverage.

Riverport Insurance Company Insurance Rates Breakdown

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Driver ProfileRiverport InsuranceNational Average
Clean Record$92$119
1+ Ticket$133$147
1+ Accident$177$173
DUI$276$209
Poor Credit$158$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Riverport Insurance Company Discounts Available

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DiscountsRiverport Insurance
Anti Theft15%
Good Student24%
Low Mileage19%
Paperless11%
Safe Driver28%
Senior Driver14%

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Riverport Insurance Company offers a range of discounts to help customers save money on their insurance premiums. These discounts include:

  • Multi-policy discount for customers who bundle their auto and home insurance policies
  • Safe driver discount for drivers with a clean driving record and no accidents or traffic violations in the past few years
  • Good student discount for high school and college students who maintain a certain GPA
  • Anti-theft discount for vehicles with anti-theft devices installed
  • Multi-car discount for households with more than one vehicle insured with Riverport
  • Mature driver discount for drivers over a certain age who complete a driver safety course
  • Low mileage discount for drivers who do not drive frequently
  • Defensive driving discount for drivers who complete a certified defensive driving course

By taking advantage of these discounts, customers can potentially save hundreds of dollars each year on their insurance premiums.

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How Riverport Insurance Company Ranks Among Providers

Here are some of the major competitors in the auto insurance industry include:

  • State Farm
  • Allstate
  • GEICO
  • Progressive
  • Nationwide
  • Farmers
  • USAA (for military members and their families)

Each of these companies offers a range of insurance products and services, including auto insurance, and competes with Riverport Insurance Company for market share. Factors that customers may consider when choosing between these companies may include coverage options, pricing, customer service, and brand reputation.

Frequently Asked Questions

Does Riverport Insurance Company offer discounts for safe driving?

Yes, Riverport Insurance Company offers a safe driver discount for drivers with a clean driving record and no accidents or traffic violations in the past few years.

Can I manage my Riverport Insurance policy online?

Yes, Riverport Insurance Company offers an online portal where customers can manage their policies, view documents, and make payments.

What types of vehicles does Riverport Insurance Company cover?

Riverport Insurance Company offers coverage for a variety of vehicles, including cars, trucks, SUVs, and motorcycles. Contact customer service for specific details about coverage options for your vehicle.

What is gap coverage, and is it available with Riverport Insurance Company?

Gap coverage, available with Riverport Insurance Company, covers the difference between the actual cash value of your vehicle and the amount you owe on your auto loan or lease in the event of a total loss.

Are there any limitations or exclusions to Riverport Insurance Company’s coverage options?

While Riverport Insurance Company offers comprehensive coverage, it’s essential to note that the company’s availability may be limited in some states, and customers have reported instances of slow claims processing times. It’s advisable to review the policy details and consult with customer service for specific information regarding coverage limitations or exclusions.

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