Safety First Insurance Company: Customer Ratings & Reviews [2025]

Diving into the comprehensive world of Safety First Insurance Company, this review assesses its offerings, strengths, and areas of improvement, aiming to guide individuals seeking reliable insurance solutions.

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Jeff Root

Licensed Insurance Agent

Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...

Written by
Jeff Root
Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Reviewed by
Schimri Yoyo

Updated April 2024

In this comprehensive review of Safety First Insurance Company, we delve into the company’s history, mission, and offerings. With a solid A.M. Best rating and a low complaint level, Safety First Insurance Company offers a wide range of insurance products and services, with competitive rates for 45-year-old male drivers with clean records.

While the company has attractive discounts for policyholders, some customers have reported slow claims processing times, and the availability of their services may be limited in certain states. Overall, Safety First Insurance Company aims to provide reliable insurance solutions for peace of mind, backed by its financial strength and nationwide coverage.

What You Should Know About Safety Insurance Company

Company Contact Information:

Related Parent or Child Companies:

Safety First Insurance Company is a standalone insurance company and does not have any known parent or child companies.

Financial Ratings:

Safety First Insurance Company has been awarded an A.M. Best rating of A, indicating excellent financial strength and stability.

Customer Service Ratings:

Safety First Insurance Company does not disclose its customer service ratings publicly.

Claims Information:

Safety First Insurance Company provides claims information on their website, including a dedicated claims hotline and online claims reporting portal for policyholders to initiate the claims process.

Company Apps:

Safety First Insurance Company does not currently have a mobile app for policyholders to manage their policies or report claims. However, policyholders can access their account information and make payments through the company’s website.

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Safety Insurance Company Insurance Coverage Options

Safety First Insurance Company offers a comprehensive range of coverage options to meet the insurance needs of their customers. These coverage options may include:

  • Auto insurance: Provides coverage for damages to the insured vehicle, liability protection for bodily injury or property damage to others, and optional coverage for additional protection such as collision and comprehensive coverage.
  • Homeowners insurance: Offers protection for the physical structure of the home, personal belongings, liability coverage for injuries to others, and additional coverage options for factors such as valuable items, personal liability, and additional living expenses.
  • Renters insurance: Provides coverage for personal belongings, liability protection for injuries to others, and additional coverage options for factors such as valuable items and additional living expenses.
  • Motorcycle insurance: Offers coverage for damages to the insured motorcycle, liability protection for bodily injury or property damage to others, and optional coverage for additional protection such as collision and comprehensive coverage.
  • Boat insurance: Provides coverage for damages to the insured boat, liability protection for bodily injury or property damage to others, and optional coverage for factors such as theft, medical payments, and equipment coverage.
  • Umbrella insurance: Offers additional liability coverage above the limits of underlying policies, providing an extra layer of protection for policyholders in case of major claims or lawsuits.

It’s important to note that coverage options may vary by state and policy type, and it’s recommended to consult with Safety First Insurance Company directly or review their website for specific details on their coverage offerings.

Safety Insurance Company Insurance Rates Breakdown

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Driver ProfileSafety FirstNational Average
Clean Record$83$119
1+ Ticket$125$147
1+ Accident$167$173
DUI$271$209
Poor Credit$143$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Safety Insurance Company Discounts Available

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DiscountsSafety First
Anti Theft8%
Good Student13%
Low Mileage10%
Paperless8%
Safe Driver15%
Senior Driver12%

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Safety First Insurance Company offers a variety of discounts to eligible policyholders, helping them save on their insurance premiums. These discounts may include:

  • Safe driver discount: Rewards policyholders with a clean driving record and no accidents or traffic violations.
  • Multi-policy discount: Provides savings to policyholders who bundle multiple insurance policies, such as auto and home insurance, with Safety First Insurance Company.
  • Good student discount: Offers reduced rates to full-time students who maintain a high academic average.
  • Anti-theft device discount: Provides savings to policyholders who install anti-theft devices in their vehicles.
  • Paid-in-full discount: Rewards policyholders who pay their premium in full upfront.
  • Renewal discount: Offers a discount to policyholders who renew their policy with Safety First Insurance Company.

It’s important to note that eligibility and availability of discounts may vary by state and policy type. It’s recommended to contact Safety First Insurance Company directly or consult their website for more information on discounts and their specific requirements. (For more information, read our “Safety Insurance Review“).

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How Safety Insurance Company Ranks Among Providers

In the competitive landscape of insurance providers, Safety First Insurance Company faces several noteworthy competitors offering similar services. Here are some of the main competitors:

  • Allstate: Known for its wide range of insurance products, Allstate provides various coverage options for auto, home, and life insurance. They are recognized for their innovative tools and resources for customers.
  • State Farm: With a vast network of agents and a strong focus on personalized service, State Farm offers diverse insurance options, including auto, home, and life insurance, along with banking and financial services.
  • GEICO: Renowned for its competitive rates and user-friendly online platform, GEICO specializes in auto insurance and offers a range of discounts, appealing to a broad customer base.
  • Progressive: A major player in the insurance industry, Progressive is known for its innovative approach, providing competitive rates for auto, home, and other types of insurance. Their Snapshot program for personalized rates stands out.
  • Nationwide: Offering a range of insurance products, Nationwide is recognized for its comprehensive coverage options and strong customer service, catering to individuals and businesses alike.

In the ever-evolving insurance market, these competitors represent some of the key players challenging Safety First Insurance Company’s market position.

Effortless Claims Process at Safety First Insurance Company

Ease of Filing a Claim

Safety First Insurance Company provides multiple channels for claim filing, primarily through their dedicated claims hotline and an online claims reporting portal available on their website. Unfortunately, they currently lack a mobile app for claims reporting or management.

Average Claim Processing Time

Specific data regarding the average claim processing time isn’t publicly disclosed by Safety First Insurance Company. However, customer feedback indicates some dissatisfaction with slow claims processing times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts varies. While some customers have reported positive experiences, appreciating the ease of claim filing and helpfulness of representatives, others expressed dissatisfaction, citing delayed responses and uninvestigated claims.

Innovative Digital and Technological Features at Safety First Insurance Company

Mobile App Features and Functionality

As of the review date, Safety First Insurance Company does not offer a mobile app for policyholders. However, customers can access their account information and make payments through the company’s website.

Online Account Management Capabilities

Policyholders can manage their accounts online through Safety First Insurance Company’s website, allowing access to policy details, payments, and other account-related functionalities.

Digital Tools and Resources

While lacking a dedicated mobile app, Safety First Insurance Company provides a user-friendly website interface for customers to manage their policies, access resources, and engage with the insurer’s services digitally.

Frequently Asked Questions

What is Safety First Insurance Company’s A.M. Best rating, and why is it significant?

Safety First Insurance Company has been awarded an A.M. Best rating of A, indicating excellent financial strength and stability. This rating is significant as it reflects the company’s ability to meet its financial obligations and suggests a secure foundation for providing insurance services.

What types of coverage options does Safety First Insurance Company offer?

Safety First Insurance Company provides a comprehensive range of coverage options tailored to meet various insurance needs. These options may include coverage for auto insurance, ensuring customers can select policies that suit their specific requirements.

Are there any digital tools available for managing policies with Safety First Insurance Company?

While Safety First Insurance Company does not currently offer a mobile app, policyholders can manage their accounts online through the company’s website. This online platform enables access to policy details, payments, and other account-related functionalities.

How does Safety First Insurance Company’s claims process function, and what are customers saying about it?

Safety First Insurance Company offers multiple channels for claim filing, such as a dedicated claims hotline and an online claims reporting portal on their website. However, customer feedback varies. While some customers appreciate the ease of filing claims and the helpfulness of representatives, others express dissatisfaction with slow processing times and delayed responses.

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