Safeway Insurance Company Review (2024)

Safeway Insurance Company, a distinguished name in the insurance industry, offers a comprehensive range of coverage options, from auto and home to renters, commercial, and motorcycle insurance, highlighting a commitment to exceptional service and client satisfaction.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Safeway Insurance Company

Average Monthly Rate For Good Drivers

$92

A.M. Best Rating:

A-

Complaint Level:

Low

Pros

  • Diverse range of insurance types
  • Exceptional customer service
  • Competitive rates
  • Smooth claims process
  • Additional services like roadside assistance

Cons

  • Limited availability in some regions
  • Fewer online tools and resources compared to some competitors
  • Rates may vary based on individual factors

In this comprehensive article, we delve into Safeway Insurance Company, a trusted name in the insurance industry, known for its commitment to safeguarding what matters most.

Offering a diverse array of coverage options, including auto, home, renters, commercial, and motorcycle insurance, Safeway stands as a reliable choice for individuals and businesses alike. Backed by an A- (Excellent) rating from A.M. Best, they pride themselves on exceptional customer service, competitive rates, and a smooth claims process.

Customer reviews speak to their dedication to client satisfaction, making them a dependable option for those seeking comprehensive insurance coverage. With additional services like roadside assistance and rental reimbursement, Safeway goes the extra mile to ensure peace of mind for their policyholders.

Whether you’re protecting your home, vehicle, or business, Safeway Insurance Company offers tailored solutions to meet your unique needs, making them a noteworthy player in the insurance arena.

Read more: Safeway Insurance Roadside Assistance Review

Safeway Insurance Co. Insurance Coverage Options

Safeway Insurance Company offers a range of coverage options to meet the diverse needs of their customers. Here’s a bullet list summarizing the coverage options offered by the company:

  • Auto Insurance: Comprehensive coverage for your vehicles, including liability, collision, and comprehensive coverage.
  • Home Insurance: Protection for your home and personal belongings against various perils, such as fire, theft, and natural disasters.
  • Renters Insurance: Coverage for renters, safeguarding personal property and liability in rental properties.
  • Commercial Insurance: Tailored insurance solutions for businesses, including property, liability, and workers’ compensation coverage.
  • Motorcycle Insurance: Specialized coverage for motorcycles, ensuring riders are protected on the road.

These coverage options provide customers with a wide array of choices to suit their specific insurance needs, whether it’s protecting their vehicles, homes, rental properties, businesses, or motorcycles.

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Safeway Insurance Co. Insurance Rates Breakdown

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Driver ProfileSafeway InsuranceNational Average
Clean Record$83$119
1+ Ticket$104$147
1+ Accident$125$173
DUI$208$209
Poor Credit$143$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Safeway Insurance Co. Discounts Available

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DiscountsSafeway Insurance
Anti Theft8%
Good Student13%
Low Mileage10%
Paperless8%
Safe Driver13%
Senior Driver10%

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Safeway Insurance Company offers various discounts to help customers save on their insurance premiums. Here’s a bullet list outlining some of the discounts typically available:

  • Multi-Policy Discount: Save by bundling multiple insurance policies, such as auto and home insurance, with Safeway.
  • Safe Driver Discount: If you have a clean driving record with no accidents or violations, you may qualify for reduced rates.
  • Good Student Discount: Students with excellent academic records can often enjoy lower insurance premiums.
  • Safety Features Discount: Vehicles equipped with safety features like anti-lock brakes, airbags, and anti-theft devices may qualify for discounts.
  • Multi-Vehicle Discount: Insuring multiple vehicles with Safeway can lead to reduced rates for each vehicle.
  • Payment Discounts: Some discounts may be available for customers who choose to pay their premiums in full or via automatic payments.
  • Home Security Discount: Homeowners with security systems or features like smoke detectors may be eligible for discounts on their home insurance.
  • Claims-Free Discount: If you haven’t filed a claim in a certain period, you may qualify for a claims-free discount.
  • Advanced Purchase Discount: Customers who secure their policy in advance may enjoy lower rates.

It’s important to note that the availability of these discounts may vary by location and policy type. To get the most accurate and up-to-date information on discounts applicable to your specific situation, it’s advisable to contact Safeway Insurance directly or visit their official website.

How Safeway Insurance Co. Ranks Among Providers

Safeway Insurance Company operates in a highly competitive insurance industry, and its main competitors may vary depending on the specific region and the types of insurance it offers. However, some of the prominent competitors in the insurance industry that Safeway may contend with include:

  • State farm: State farm is one of the largest insurance providers in the United States, offering a wide range of insurance products, including auto, home, and life insurance. They are known for their extensive agent network and strong customer service.
  • Allstate: Allstate is another major player in the insurance industry, offering comprehensive coverage options for auto, home, and various other insurance types. They often promote their features such as accident forgiveness and claim satisfaction guarantees.
  • Geico: Geico is well-known for its competitive auto insurance rates and memorable advertising campaigns. They offer a range of coverage options and are particularly popular for their online and mobile app services.
  • Progressive: Progressive is recognized for its innovative approach to insurance, including usage-based auto insurance and an easy-to-use online quote and purchase process. They have a strong presence in the auto insurance market.
  • Farmers insurance: Farmers insurance provides a variety of insurance products, including home, auto, and life insurance. They often emphasize personalized coverage and local agents.
  • Liberty mutual: Liberty mutual offers a broad range of insurance solutions and is known for its commitment to customer service and customizable coverage options.
  • Usaa: While Usaa primarily serves military members and their families, it is a formidable competitor in the insurance industry, offering a wide array of insurance products with a strong reputation for customer service.

It’s important to note that the competitive landscape in the insurance industry is dynamic, and companies may compete on various factors, including pricing, coverage options, customer service, and technological innovation. Customers often choose their insurance providers based on their individual needs and preferences, so the choice of a competitor may vary from person to person.

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Safeway Insurance Company Claims Process

Ease of Filing a Claim

Safeway Insurance Company offers its policyholders a straightforward and convenient process for filing insurance claims. Customers have the flexibility to file claims through various channels, including online, over the phone, and through mobile apps. This multi-channel approach ensures that policyholders can choose the method that best suits their preferences and needs.

Average Claim Processing Time

One of the crucial factors in evaluating an insurance company is the speed at which they process claims. Safeway Insurance Company aims to provide efficient claim processing to minimize disruptions for their customers.

The average claim processing time with Safeway is competitive within the industry, and they make efforts to expedite the settlement of claims, allowing policyholders to get back to their normal lives as quickly as possible.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is a top priority for Safeway Insurance Company. They have a track record of resolving claims fairly and efficiently. Policyholders’ feedback on claim resolutions and payouts is generally positive, indicating that Safeway strives to meet their commitments to customers.

Safeway Insurance Company Digital and Technological Features

Mobile App Features and Functionality

Safeway Insurance Company provides a robust mobile app that offers policyholders a range of useful features and functionalities. The app allows users to manage their policies, access important documents, make payments, and even file claims directly from their smartphones.

Online Account Management Capabilities

In addition to their mobile app, Safeway Insurance offers comprehensive online account management capabilities through their website. Policyholders can log in to their accounts to view policy details, update personal information, request policy changes, and track the status of their claims.

Digital Tools and Resources

Safeway Insurance Company recognizes the importance of providing policyholders with digital tools and resources to enhance their overall insurance experience. They offer a range of digital resources, including educational materials, coverage calculators, and informative articles.

Frequently Asked Questions

Is Safeway Insurance available nationwide?

Yes, Safeway Insurance operates in multiple states across the United States, providing coverage to a wide range of customers.

How can I file a claim with Safeway Insurance?

Filing a claim with Safeway Insurance is simple. You can do so by contacting their 24/7 claims department through their website or customer service hotline.

Do they offer bundling discounts for multiple policies?

Yes, Safeway Insurance often provides discounts for bundling multiple insurance policies, making it cost-effective for customers with multiple insurance needs.

What factors influence auto insurance rates with Safeway?

Auto insurance rates with Safeway are determined by various factors, including your driving history, location, the type of vehicle, and coverage options chosen.

Can I get a customized insurance plan with Safeway?

Safeway Insurance specializes in tailoring insurance plans to suit individual needs, ensuring you get the coverage you require.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Safeway Insurance Co.

3.29 (93 reviews)
5
March 19, 2020

Laury-Espinal

Excellent service

I am so grateful for this company. I highly recommend it. I truly love the way they treat me and how effective they are.
1
January 27, 2020

Rizz

Do not by Safeway Insurance you will be robbed constantly

My first and my worst experience I've ever had with the insurance company ever they will constantly Rob and steal from you from 32 more dollars every single time you owe if there is an emergency that is totally out of your control on a day that there is no customer service the next day that there is customer service you're still screwed .they will steal your money and will not give it back even if you paid on your due date. They will snatch you o...
My first and my worst experience I've ever had with the insurance company ever they will constantly Rob and steal from you from 32 more dollars every single time you owe if there is an emergency that is totally out of your control on a day that there is no customer service the next day that there is customer service you're still screwed .they will steal your money and will not give it back even if you paid on your due date. They will snatch you off your automatic pay and make you old your next bill within the next two weeks when you're supposed to pay monthly they rob still and Rob and steal and Rob and I'm desperately looking for better insurance .
1
October 8, 2019

Ibeck6650

RIP OFF

Horrible experience. Moral of story they don’t cover everything that they say they cover . They actually don’t cover anything! I had to purchase my car out of towing cash and now I have to get it fix cash because the insurance I pay for on time doesn’t cover any expensive. WOW such a rip off !
4
July 19, 2019

beatgodz

if you cheap like me

very cheap always ready to help always under 100. fast soons as you have the cash your insured and safe to drive
1
July 1, 2019

Chase

The worst company ever

The worst, lien, don’t call, claim just sitting in there computer insurance company ever. I spoke with [REDACTED NAME] one day we closed a offer, he told me to call back the next business day. I call back he say another offer that’s 50 dollars lower like we didn’t just closed on a offer.. so I ask to speak to his supervisor, he put me on hold, then came back and told me she said his offer is his offer and if I don’t take it he will go low...
The worst, lien, don’t call, claim just sitting in there computer insurance company ever. I spoke with [REDACTED NAME] one day we closed a offer, he told me to call back the next business day. I call back he say another offer that’s 50 dollars lower like we didn’t just closed on a offer.. so I ask to speak to his supervisor, he put me on hold, then came back and told me she said his offer is his offer and if I don’t take it he will go lower... so I kept saying I wanna speak to your supervisor.. she gets on the phone no help I’m telling her to pull the recording oh we don’t record ever call... they both had attitudes. When I spoke on there reviews she got mad... this is the worst company I ever dealt with..
4
June 4, 2019

Mstearman

Great customer service, invoices need work.

The people at this company are really nice and have worked with us when we were late on a payment. I did not get quotes but the price is better than we have had in the past. The only thing I don't like is that they send invoices that say "cancelation notice" when it's just asking for your next payment, before the payment is due but only a few days before. So we don't have much notice. We usually pay it before the invoice comes in because it is du...
The people at this company are really nice and have worked with us when we were late on a payment. I did not get quotes but the price is better than we have had in the past. The only thing I don't like is that they send invoices that say "cancelation notice" when it's just asking for your next payment, before the payment is due but only a few days before. So we don't have much notice. We usually pay it before the invoice comes in because it is due on the same date every month. But getting a cancelation notice makes me worry that something went wrong with my payment or my husband forgot this month. In my state any lapse in insurance causes a $200 fine when you renew your registration so it makes me worry.
2
May 5, 2019

Amzl

customer service

i have contacted them numerous times. i haven't been contacted at all ever. i finally got to contact someone. they need to improve their costumer service quality.
1
March 20, 2019

Ajae

Insurance claims

Customer service is rude !!! I filed a claim have to go through a process to get vehicle repaired . Pay your own rental car then they reimburse you which is another process I HATE this company
2
March 19, 2019

JMMM11

INSURANCE SHOULD GO DOWN IF CLAIM FREE

It hasn't gone down any in the time I have had it, about three to four years, despite no claim history
5
December 31, 2018

Hanzo

Easy to work with

Easy to get insurance! Good for bad driving history. Give drivers a second chance. Prices are a bit high but expected for people if bad driving history
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