St. Paul Fire and Marine Insurance Company: Customer Ratings & Reviews [2025]
St. Paul Fire and Marine Insurance Company, a longstanding player in the insurance sector, continues to offer comprehensive coverage options and discounts, prioritizing competitive rates and exceptional customer service for individuals navigating their insurance choices.
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Table of Contents
Table of Contents
Licensed Insurance Agent
Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...
Heidi Mertlich
Licensed Insurance Agent
Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...
Eric Stauffer
Updated April 2024
St. Paul Fire and Marine Insurance Company is a well-established insurance company that has been providing a wide range of insurance products and services for many years. Their mission is to provide quality coverage at competitive rates, and they offer a variety of discounts to help customers save even more.
Their products include auto, home, and business insurance, and they operate in several states across the US. The company has received a low level of complaints, and customers have given positive reviews for their excellent customer service and fast claims processing.
While some customers have reported long wait times on the phone, St. Paul Fire and Marine Insurance Company remains a reputable choice for those looking for a reliable insurance provider.
What You Should Know About St. Paul Fire and Marine Insurance Company
Company Contact Information
- Phone: 1-800-238-6225
- Website: https://www.travelers.com/
Related Parent or Child Companies
- St. Paul Fire and Marine Insurance Company is a subsidiary of The Travelers Companies, Inc.
Financial Ratings
- St. Paul Fire and Marine Insurance Company has an A+ (Superior) rating from A.M. Best.
Customer Service Ratings
- Customers have given positive reviews for St. Paul Fire and Marine Insurance Company’s excellent customer service. However, some have reported long wait times on the phone when contacting customer support.
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St. Paul Fire and Marine Insurance Company Insurance Coverage Options
St. Paul Fire and Marine Insurance Company offers a range of coverage options to meet the needs of their customers. These coverage options include:
- Auto insurance, including liability, collision, and comprehensive coverage
- Home insurance, including coverage for the structure of the home, personal property, and liability
- Business insurance, including property, liability, and workers’ compensation coverage
- Umbrella insurance, which provides additional liability coverage beyond what is provided by other policies
- Flood insurance, which provides coverage for damage caused by floods
- Identity theft protection, which provides assistance with identity theft resolution and reimbursement for certain expenses related to identity theft
Customers can choose the coverage options that best meet their needs and customize their policies accordingly. St. Paul Fire and Marine Insurance Company is a one-stop-shop for a variety of insurance needs, making it a convenient choice for those looking for comprehensive coverage options.
St. Paul Fire and Marine Insurance Company Insurance Rates Breakdown
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| Driver Profile | St. Paul Fire and Marine | National Average |
|---|---|---|
| Clean Record | $85 | $119 |
| 1+ Ticket | $127 | $147 |
| 1+ Accident | $158 | $173 |
| DUI | $283 | $209 |
| Poor Credit | $146 | $205 |
*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver
St. Paul Fire and Marine Insurance Company Discounts Available
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| Discounts | St. Paul Fire and Marine |
|---|---|
| Anti Theft | 18% |
| Good Student | 27% |
| Low Mileage | 20% |
| Paperless | 17% |
| Safe Driver | 30% |
| Senior Driver | 19% |
St. Paul Fire and Marine Insurance Company offers a range of discounts to help customers save money on their insurance policies. These discounts include:
- Multi-policy discount for customers who have more than one policy with the company
- Safe driver discount for customers who have a clean driving record and no recent accidents or traffic violations
- Good student discount for students who maintain a certain GPA or are on the honor roll
- Homeowner discount for customers who own their home
- Continuous insurance discount for customers who have had insurance coverage with no lapses
- Paid-in-full discount for customers who pay their entire premium upfront instead of making monthly payments
- Hybrid/electric vehicle discount for customers who drive an environmentally-friendly vehicle
These discounts can help customers save a significant amount of money on their insurance premiums and make St. Paul Fire and Marine Insurance Company an attractive option for those looking for affordable coverage.
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How St. Paul Fire and Marine Insurance Company Ranks Among Providers
St. Paul Fire and Marine Insurance Company operates in a highly competitive market, with many other insurance companies offering similar products and services. Some of the company’s main competitors include:
- State Farm: A well-known insurance company that offers a range of coverage options, including auto, home, and life insurance.
- Allstate: Another popular insurance company that offers a range of coverage options, including auto, home, and renters insurance.
- Geico: A direct-to-consumer insurance company that offers auto insurance coverage, is known for its catchy advertising campaigns.
- Progressive: A well-known insurance company that offers a range of coverage options, including auto, home, and business insurance.
- Farmers: Another popular insurance company that offers a range of coverage options, including auto, home, and life insurance.
St. Paul Fire and Marine Insurance Company differentiates itself from its competitors by offering a wide range of coverage options, competitive rates, and excellent customer service. However, it operates in a highly competitive market, and customers may want to compare rates and coverage options from different providers before making a decision.
Frequently Asked Questions
What is St. Paul Fire and Marine Insurance?
St. Paul Fire and Marine Insurance, also known as St. Paul Insurance Company, is an insurance provider that offers a wide range of insurance products and services to individuals and businesses. They provide coverage for various risks and have a long-standing history in the insurance industry.
Does the company offer 24/7 customer support?
Yes, St. Paul Fire and Marine Insurance Company offers 24/7 customer support via phone, email, and live chat.
How is the customer service at St. Paul Fire and Marine Insurance Company rated?
The customer service experience at St. Paul Fire and Marine Insurance Company can vary based on individual experiences and reviews. It’s recommended to research customer reviews, ratings, and feedback from reputable sources to gain insights into their customer service quality.
Additionally, consider reaching out to their customer service department directly to assess their responsiveness and willingness to address any inquiries or concerns.
What should customers know about the coverage provided by St. Paul Fire and Marine Insurance Company?
St. Paul Fire and Marine Insurance Company’s coverage spans auto, home, and business insurance, emphasizing quality coverage at competitive rates. Customers can expect a reliable and versatile selection of insurance options to safeguard their assets.
How does St. Paul Fire and Marine Insurance Company differentiate its coverage options from competitors?
St. Paul Fire and Marine Insurance Company stands out by offering a wide range of coverage options, competitive rates, and a commitment to excellent customer service, providing customers with a distinctive and reliable choice in the competitive insurance market.
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