St. Paul Mercury Insurance Company Review (2024)

Discover the century-old legacy of St. Paul Mercury Insurance Company, providing individuals and businesses with a diverse range of coverage options and an unwavering commitment to customer satisfaction for a secure and worry-free future.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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St. Paul Mercury Insurance Company

Average Monthly Rate For Good Drivers

N/A

A.M. Best Rating:

A- (Excellent)

Complaint Level:

Low

Pros

  • Wide range of insurance options, including auto, home, business, and life insurance.
  • Strong history of reliability and exceptional customer service.
  • Customizable coverage plans to meet individual needs.
  • Efficient and responsive claims processing.
  • Positive customer reviews and testimonials.

Cons

  • Pricing can vary significantly depending on individual factors.
  • The company’s coverage may not be available in all geographic regions.
  • Specific policy details may require direct contact with a company representative.
  • Additional discounts and promotions may not be prominently advertised on their website.
  • Limited information is available about awards and recognitions in the article.

In the world of insurance, St. Paul Mercury Insurance Company stands out as a reliable safeguard for individuals and businesses alike. Offering a comprehensive array of coverage options, including auto, home, life, health, and more, St. Paul Mercury caters to the diverse needs of its customers.

With a century of experience, a commitment to exceptional customer service, and a focus on community involvement, this company has earned its reputation as a trusted partner in securing what matters most. Whether you’re looking to protect your home, your health, or your business, St. Paul Mercury Insurance offers tailored solutions for a secure and worry-free future.

What You Should Know About St. Paul Mercury Insurance Company

Rates: St. Paul Mercury Insurance Company’s rates are assessed based on their competitiveness within the industry. We consider whether their pricing aligns with the value offered in terms of coverage and customer benefits. A higher rating indicates more favorable and competitive rates for policyholders.

Discounts: The rating in this category reflects the generosity and accessibility of discounts provided by St. Paul Mercury Insurance Company. A higher rating signifies a diverse range of discounts, making insurance more affordable for a broader range of policyholders.

Complaints/Customer Satisfaction: St. Paul Mercury Insurance Company’s rating for customer satisfaction reflects the overall sentiment of policyholders. A higher rating indicates a positive customer experience, prompt issue resolution, and a low incidence of complaints, showcasing the company’s commitment to customer service.

Claims Handling: The rating for claims handling reflects St. Paul Mercury Insurance Company’s efficiency in processing claims. A higher rating indicates a streamlined and responsive claims process, quick resolution times, and positive feedback from customers regarding the company’s handling of claims.

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St. Paul Mercury Insurance Company Insurance Coverage Options

When it comes to protecting your assets and securing your future, having the right insurance coverage is paramount. We’ll explore the coverage options provided by St. Paul Mercury Insurance, ensuring that you have the knowledge to make informed decisions about safeguarding your valuable investments.

Auto Insurance:

  • Comprehensive auto insurance coverage
  • Liability coverage
  • Collision coverage
  • Comprehensive coverage

Home Insurance:

  • Homeowner’s insurance
  • Natural disaster coverage
  • Theft and other unforeseen events

Life Insurance:

  • Financial security
  • Term life
  • Whole life

Health Insurance:

  • Medical expenses coverage

Business Insurance:

  • General liability coverage
  • Commercial property coverage
  • Workers’ compensation insurance

Umbrella Insurance:

  • Extra layer of protection beyond your standard insurance policies, helping to bridge coverage gaps.

Renters Insurance:

  • Personal belongings coverage
  • Liability protection

Motorcycle and RV Insurance:

  • Offer protection on the road and at campsites.

Boat and Watercraft Insurance:

  • Against accidents, theft, and other risks.

Pet Insurance:

  • Coverage for veterinary expenses.

Specialty Insurance:

  • Collector car insurance

St. Paul Mercury Insurance Company’s diverse range of coverage options allows you to customize your protection to fit your specific circumstances. Whether you’re safeguarding your home, your health, or your business, St. Paul Mercury is there to provide reliable and comprehensive insurance solutions. Explore your options and take the first step towards a more secure future.

St. Paul Mercury Insurance Company Insurance Rates Breakdown

Driver ProfileSt. Paul MercuryNational Average
Clean Record$79$119
1+ Ticket$119$147
1+ Accident$146$173
DUI$258$209
Poor Credit$136$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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St. Paul Mercury Insurance Company Discounts Available

DiscountsSt. Paul Mercury
Anti Theft16%
Good Student23%
Low Mileage17%
Paperless14%
Safe Driver27%
Senior Driver19%

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St. Paul Mercury Insurance Company values its policyholders and offers various discounts to help them save on their insurance premiums. These discounts are designed to reward safe driving, responsible homeownership, and other factors that can reduce insurance risks. Here are some of the discounts that St. Paul Mercury Insurance may offer:

  • Safe Driver Discount: This discount is typically awarded to policyholders with a clean driving record and no recent accidents or traffic violations.
  • Multi-Policy Discount: Policyholders who bundle multiple insurance policies, such as auto and home insurance, with St. Paul Mercury may be eligible for a discount on their premiums.
  • Good Student Discount: Students who maintain good grades may qualify for a discount on their auto insurance premiums. This encourages responsible behavior on the road and in the classroom.
  • Home Security Discount: Homeowners who have installed security systems or other safety features in their homes may receive discounts on their homeowner’s insurance.
  • Claims-Free Discount: Policyholders who have not filed any claims over a specified period may be eligible for a claims-free discount.
  • Safe Vehicle Discount: If your vehicle is equipped with safety features like anti-lock brakes, airbags, and anti-theft systems, you may qualify for a discount.
  • Payment Discounts: St. Paul Mercury may offer discounts for policyholders who set up automatic payments or pay their premiums in full upfront.
  • Renewal Discounts: Loyalty can be rewarded with renewal discounts. Policyholders who stay with St. Paul Mercury for an extended period may receive discounts when renewing their policies.
  • Multi-Car Discount: Families or households with multiple vehicles insured with St. Paul Mercury may be eligible for a multi-car discount.
  • Advanced Quoting Discount: Some insurers offer discounts for policyholders who obtain a quote well in advance of their policy’s start date. This encourages early planning and informed decision-making.
  • Defensive Driving Course Discount: Completing an approved defensive driving course can result in a discount on auto insurance premiums.

It’s important to note that the availability of these discounts may vary depending on your location and the specific policies offered by St. Paul Mercury Insurance Company. To get detailed information about the discounts available to you and how they can impact your insurance premiums, it’s best to contact the company directly or consult with one of their agents.

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How St. Paul Mercury Insurance Company Ranks Among Providers

Please note that the competitive landscape in the insurance industry can change over time, and new competitors may emerge. Here are some competitors that St. Paul Mercury Insurance Company might face:

  • State Farm: State Farm is one of the largest insurance companies in the United States, offering a wide range of insurance products, including auto, home, life, and more. They are known for their extensive agent network and personalized customer service.
  • Allstate: Allstate is another major player in the insurance industry, known for its strong presence in auto and homeowners insurance. They offer a variety of coverage options and have a focus on digital services and mobile apps.
  • Geico: is well-known for its auto insurance offerings and is often recognized for its humorous advertising campaigns. They are known for competitive rates and user-friendly online services.
  • Progressive Insurance: Progressive is a prominent auto insurance provider, famous for its “Name Your Price” tool and Snapshot program, which offers usage-based discounts. They also provide other types of insurance, including home and renters insurance.
  • Nationwide: Nationwide offers a broad range of insurance products, including auto, home, life, and pet insurance. They emphasize their mutual company status and “On Your Side” customer service.
  • Farmers: Farmers is a diversified insurer offering various lines of insurance, including auto, home, and business insurance. They have a strong network of agents and focus on personalized service.
  • Liberty Mutual: Liberty Mutual provides auto, home, and renters insurance, among others. They offer customizable policies and have a focus on digital services and online tools.
  • Travelers insurance: Travelers is known for its commercial insurance products but also offers personal insurance coverage, including auto and home insurance. They emphasize risk management and loss prevention.
  • Usaa (for Military and Veterans): Usaa primarily serves military personnel and veterans, offering a wide range of insurance and financial services. They are known for their exceptional customer service and member benefits.
  • Erie: Erie Insurance is a regional insurer offering auto, home, and business insurance primarily in the Midwestern and Eastern United States. They are known for their competitive rates and customer loyalty.

Please keep in mind that the competitive landscape may have changed since my last update and the popularity and positions of these companies may vary by region. It’s essential to conduct up-to-date research and compare insurance providers to find the one that best suits your specific needs and preferences.

St. Paul Mercury Insurance Company Claims Process

Ease of Filing a Claim

St. Paul Mercury Insurance Company prides itself on offering a seamless claims process to its policyholders. Whether you prefer online, over the phone, or using their mobile app, they have multiple avenues for you to file a claim. This flexibility allows you to choose the method that best suits your needs and convenience.

Average Claim Processing Time

One crucial aspect of any insurance company is how quickly they process claims. St. Paul Mercury Insurance Company aims to provide prompt service to its customers. However, the actual processing time may vary depending on the complexity of the claim and other factors. It’s essential to consider the average processing time when evaluating their services.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is a top priority for St. Paul Mercury Insurance Company. To gauge their performance in handling claims, it’s important to review customer feedback on claim resolutions and payouts. This feedback can provide valuable insights into the company’s ability to meet policyholders’ needs during challenging times.

Digital and Technological Features of St. Paul Mercury Insurance Company

Mobile App Features and Functionality

In today’s digital age, having a user-friendly mobile app can greatly enhance the insurance experience. St. Paul Mercury Insurance Company offers a mobile app designed to streamline various insurance-related tasks. We will explore the features and functionality of their app, such as policy management, claims filing, and access to resources.

Online Account Management Capabilities

Online account management is another crucial aspect of modern insurance services. St. Paul Mercury Insurance Company provides online account management tools to help policyholders conveniently access and manage their policies, make payments, and track claims. Understanding the capabilities of their online platform is essential for policyholders.

Digital Tools and Resources

St. Paul Mercury Insurance Company offers various digital tools and resources to assist policyholders in making informed decisions about their coverage. These resources may include educational materials, calculators, and guides. Exploring the availability and usefulness of these digital tools can be beneficial for those considering their insurance options.

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Frequently Asked Questions

What types of insurance coverage does St. Paul Mercury Insurance Company offer?

St. Paul Mercury Insurance Company provides a comprehensive array of coverage options, including auto, home, life, health, business, umbrella, renters, motorcycle and RV, boat and watercraft, pet, and specialty insurance.

How does St. Paul Mercury Insurance Company prioritize customer satisfaction?

With a century of experience, St. Paul Mercury Insurance Company places a strong emphasis on exceptional customer service, aiming to meet the diverse needs of its customers and establish itself as a trusted partner in securing what matters most.

Can I customize my insurance coverage with St. Paul Mercury Insurance Company?

Yes, St. Paul Mercury Insurance Company offers a diverse range of coverage options that allow you to tailor your protection to fit your specific circumstances, ensuring you have the right insurance to safeguard your assets and secure your future.

What is the claims process like with St. Paul Mercury Insurance Company?

St. Paul Mercury Insurance Company prides itself on offering a seamless claims process, allowing policyholders to file claims through various avenues, including online, over the phone, or using their mobile app. The company aims to provide prompt service, although processing times may vary depending on the nature of the claim.

What digital tools and resources does St. Paul Mercury Insurance Company provide?

St. Paul Mercury Insurance Company offers a user-friendly mobile app with features for policy management, claims filing, and access to resources. Additionally, the company provides online account management tools, ensuring policyholders can conveniently access and manage their policies, make payments, and track claims.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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