The General Auto Insurance Review [2024]

Everyone makes mistakes, but some mistakes are costlier than others. If insurance companies consider you a high-risk driver, you’ll find it challenging to get affordable insurance. You might even be denied car insurance altogether.

However, there are insurance companies that work with high-risk drivers. These companies specialize in writing policies for people who have a bad driving history, poor credit, or serious driving incidents like DUIs.

The General auto insurance is one such company that will provide you with an auto policy so you can legally drive. Since The General has a large customer base of high-risk drivers, its average rates are higher than the national average.

If you can’t find insurance anywhere else, The General will cover you.

If you have a less-than-perfect driving record read on to learn about The General. If you’re ready to see what quotes might look like for you, enter your ZIP code into our free tool today.

What You Should Know About the general auto insurance

The General was founded in 1963 and has since become one of the biggest names for high-risk insurance providers. However, The General isn’t just for high-risk drivers – drivers with a good history and solid credit could also find affordable rates.

The General Insurance Reviews

The General is a solid company that gets high marks from professional rating services. From A.M. Best, The General got an A- for its financial stability, and the Better Business Bureau gives the company an A+.

That doesn’t mean the company is without complaints, though. The National Association of Insurance Commissioners (NAIC) scores insurance companies on their customer service. The national average score of customer experience and complaints is a 1. The General scored a high 5.86.

That means that The General receives more complaints compared to other insurance companies. The chief complaints involve customer service experiences, complicated claims processes, and confusing websites.

On the positive side, customers appreciate The General’s mobile app, from which you can file claims and get other policy information. Alternatively, you can use The General login to access the website. You can also call the support line and speak with a representative at any time.

the general auto insurance Insurance Coverage Options

The General offers traditional car insurance without many options to personalize your policy. The General sells:

• Liability: Liability insurance will pay car repair and medical bills for the other driver when you cause an accident. Most states require a minimum amount of liability coverage to drive.
• Collision: While not legally required, collision coverage is valuable protection for your vehicle. If you’re involved in an accident, collision helps pay your repair bill.
• Comprehensive: If you have a car loan, you likely need collision and comprehensive. Comprehensive coverage protects your vehicle from damage outside of accidents, including vandalism, theft, weather, and animals.
• Uninsured/underinsured motorist: Just because insurance is a legal requirement, it doesn’t mean that every driver has it. This protects you against drivers with inadequate insurance.
• Personal injury protection (PIP): Medical bills can accumulate fast after an accident. PIP helps pay for your medical bills. It also helps cover the bills for any of your passengers.

While this list might not seem like the most exciting, The General company will make sure you have the coverage you want for your vehicle.

Does The General sell add-ons?

While The General focuses primarily on straightforward coverage, it does offer a few add-ons and additional insurance products for purchase.

• Roadside assistance: Administered by Nation Safe Driver, The General’s roadside assistance is available 24/7 and provides service if your car becomes in-operational on the side of the road.
• Towing: If you buy this coverage, the price of your tow is covered.
• Custom equipment: A standard policy doesn’t usually cover custom equipment and upgrades. You can get up to $5,000 in coverage for paint jobs, camper shells, customized wheels, and other parts with this add-on.
• SR-22: If you’ve been convicted of reckless driving or DUIs, you might have to file an SR-22 form with your state DMV before you can drive again. The General asks if you need this in your application and will file it for you.
• Rental reimbursement: If your car needs extensive repairs and temporarily can’t be driven, The General will pay for a rental car.

Again, this isn’t the longest or most exciting list of options. However, you’ll find your basic insurance needs met through The General. For drivers that can only go to high-risk insurance companies, The General’s selections are relatively good.

The General: Best for High-Risk Drivers

If you’ve made mistakes on the road, The General can provide the coverage you need to drive legally. While it may not have the most coverage options or cheapest rates, The General is a good option for anyone who can’t get insurance elsewhere.

Hopefully you’ve learned all you need to know about The General. If you’re ready to see what quotes might look like for you, enter your ZIP code into our free tool today.

the general auto insurance Insurance Rates Breakdown

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