The Ohio Casualty Insurance Company Review (2024)

Embark on secure and comprehensive insurance coverage with The Ohio Casualty Insurance Company, a century-old legacy known for its diverse options, competitive pricing, and unwavering commitment to exceptional customer service.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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The Ohio Casualty Insurance Company

Average Monthly Rate For Good Drivers

$121

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Diverse Insurance Offerings: Ohio Casualty provides a wide range of insurance products, catering to both individuals and businesses. This diversity allows customers to find comprehensive coverage tailored to their specific needs.
  • Strong Financial Stability: The company’s long history and solid financial ratings indicate its stability and ability to fulfill its financial obligations. Customers can trust that their claims will be handled efficiently.
  • Exceptional Customer Service: Ohio Casualty is known for its high-quality customer service. Their commitment to helping policyholders navigate the claims process and providing support when needed is a significant advantage.
  • Customization Options: Ohio Casualty offers customization options, allowing policyholders to tailor their insurance coverage. This flexibility ensures that customers pay for only the coverage they need.
  • Competitive Pricing: The company offers competitive pricing, making their insurance policies accessible to a broad range of customers. Additionally, they provide various discounts to help policyholders save on premiums.
  • User-Friendly Online Tools: Ohio Casualty’s user-friendly website and mobile app make it easy for customers to get quotes, manage policies, and access information online. This convenience is especially valuable in today’s digital age.
  • Positive Customer Reviews: The company has received positive feedback from satisfied customers, reinforcing its reputation for providing quality insurance products and services.
  • Industry Expertise: With decades of experience in the insurance industry, Ohio Casualty has developed expertise that benefits its customers. They understand the unique needs of different policyholders and can provide tailored solutions.

Cons

  • Limited Availability: Ohio Casualty’s availability may be limited to specific states or regions, which could exclude potential customers outside those areas.
  • Not All Discounts Apply: While they offer various discounts, not all customers may qualify for them. Eligibility for discounts may depend on factors such as driving history or policy bundling.
  • Competitive Market: The insurance industry is highly competitive, and customers may find similar coverage options and pricing from other providers. Ohio Casualty must continually innovate to stand out in this crowded market.
  • Mobile App Dependency: While the mobile app is convenient for policy management, some customers may prefer traditional methods or encounter technical issues with the app.
  • Limited Information on Website: Although the website is user-friendly, some customers may find that it lacks in-depth information about policy details, coverage options, and pricing. Additional clarity could be beneficial.
  • Potential Coverage Gaps: As with any insurance provider, customers need to carefully review policy details to ensure that their coverage meets their specific needs. Customization options are available, but policyholders must be proactive in selecting appropriate coverage.
  • Claims Process Complexity: Despite efforts to streamline the claims process, some customers may still find it challenging or time-consuming, depending on the nature of their claims.

The Ohio Casualty Insurance Company, a trusted name with a storied history dating back to 1919, offers a diverse array of insurance products, catering to the varied needs of individuals and businesses. Their comprehensive coverage options span auto, home, business, life, health, and more, ensuring policyholders can tailor their protection to specific requirements.

With a reputation for excellent customer service, swift claims processing, and competitive pricing, Ohio Casualty stands out as a reliable insurance provider. Whether safeguarding vehicles, homes, or financial futures, this company’s commitment to customer satisfaction and a wide range of coverage options make them a top choice in the insurance industry.

What You Should Know About Ohio Casualty

Rates: The rate assessment for The Ohio Casualty Insurance Company takes into account the average monthly rates for healthy individuals, with a specific focus on transparency and affordability.

Discounts: The evaluation considers the clarity of eligibility criteria for each discount, ensuring that customers can easily understand and leverage potential savings.

Complaints/Customer Satisfaction: The assessment includes an examination of the company’s responsiveness to customer complaints and the effectiveness of resolutions, providing insights into overall customer satisfaction.

Claims Handling: The methodology assesses the average claim processing time, emphasizing the efficiency of Ohio Casualty in resolving and disbursing claims promptly. We incorporate customer feedback related to claim resolutions and payouts, providing a comprehensive view of the company’s performance in critical moments for policyholders.

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Ohio Casualty Insurance Coverage Options

The Ohio Casualty Insurance Company offers a wide range of coverage options to meet the diverse needs of their customers. Here is a bullet list of the coverage options typically offered by the company:

  • Auto Insurance: Comprehensive coverage for cars, trucks, and other vehicles.
  • Home Insurance: Protection for your home and personal belongings.
  • Business Insurance: Coverage for businesses, including property and liability insurance.
  • Life Insurance: Policies designed to secure your family’s financial future.
  • Health Insurance: Health coverage options to meet your medical needs.
  • Umbrella Insurance: Additional liability coverage that goes beyond the limits of your standard policies.
  • Renters Insurance: Protection for renters, covering personal property and liability.
  • Boat and Watercraft Insurance: Coverage for boats and other water vehicles.
  • Motorcycle Insurance: Specialized coverage for motorcycle enthusiasts.
  • Recreational Vehicle (RV) Insurance: Insurance for motorhomes, campers, and other RVs.
  • Flood Insurance: Coverage to protect against flood-related damages.
  • Pet Insurance: Insurance plans for your beloved pets.
  • Identity Theft Protection: Coverage and support in case of identity theft incidents.

These coverage options reflect the company’s commitment to providing a comprehensive suite of insurance products to safeguard the interests of their policyholders. The availability of these options may vary by location and specific policy terms and conditions. For precise details, it is advisable to contact The Ohio Casualty Insurance Company directly or visit their official website.

Ohio Casualty Insurance Rates Breakdown

Driver ProfileThe Ohio CasualtyNational Average
Clean Record$90$119
1+ Ticket$130$147
1+ Accident$160$173
DUI$210$209
Poor Credit$155$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Ohio Casualty Discounts Available

DiscountThe Ohio Casualty
Anti Theft8%
Good Student12%
Low Mileage5%
Paperless10%
Safe Driver15%
Senior Driver3%

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The Ohio Casualty Insurance Company typically provides various discounts to help policyholders save on their insurance premiums. Here’s a bullet list of some common discounts that the company may offer:

  • Safe Driver Discount: Rewards policyholders with a clean driving record and a history of safe driving habits.
  • Multi-Policy Discount: Discounts are often available for customers who bundle multiple insurance policies, such as auto and home insurance, with the company.
  • Good Student Discount: Typically available for young drivers who maintain good grades in school.
  • Anti-Theft Device Discount: Offered to policyholders who have anti-theft devices installed in their vehicles or homes.
  • Safety Features Discount: Discounts may apply if your vehicle is equipped with safety features such as airbags, anti-lock brakes, or electronic stability control.
  • Home Security System Discount: For homeowners who have security systems in place to protect their property.
  • Pay-in-Full Discount: Often available to customers who pay their annual premium upfront in a single payment.
  • Continuous Coverage Discount: Rewards policyholders who have maintained continuous coverage without lapses.
  • Good Credit Discount: Some insurers offer discounts to customers with excellent credit scores.
  • Loyalty Discount: Long-term policyholders may qualify for discounts as a reward for their loyalty to the company.
  • New Vehicle Discount: Offered to policyholders who insure a new or recently purchased vehicle.

It’s essential to note that the availability and eligibility criteria for these discounts can vary depending on your location and the specific policy you’re interested in. To get precise details on available discounts and how they might apply to your insurance needs, it’s advisable to contact The Ohio Casualty Insurance Company directly or visit their official website.

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How Ohio Casualty Ranks Among Providers

When it comes to insurance solutions, The Ohio Casualty Insurance Company ranks among the foremost providers in the industry.

With a history spanning over a century and a commitment to excellence, this company has carved a niche for itself as a trusted guardian of individuals and businesses alike. Here are some of the main competitors that Ohio Casualty Insurance may have faced:

  • State Farm: State Farm is one of the largest and most well-known insurance providers in the United States. They offer a wide range of insurance products, including auto, home, and life insurance.
  • Allstate: Allstate is another major player in the insurance industry, offering various types of coverage, and known for its advertising campaigns emphasizing protection and peace of mind.
  • Geico: Geico, known for its memorable advertising featuring a gecko, is a direct insurance provider offering competitive rates on auto insurance.
  • Progressive: Progressive is recognized for its focus on innovation and competitive pricing. They offer auto, home, and other insurance products.
  • Nationwide: Nationwide offers a variety of insurance options, including auto, home, and pet insurance, with a strong emphasis on customer service.
  • Farmers Insurance: Farmers Insurance provides a range of insurance products and is known for its agents who work closely with customers to tailor policies to their needs.
  • Liberty Mutual: Liberty Mutual offers a wide range of insurance products and is known for its customizable coverage options.
  • Travelers Insurance: Travelers is a well-established insurance company with a strong focus on commercial insurance, including business coverage.
  • USAA: USAA primarily serves members of the military and their families, offering a variety of insurance and financial services.
  • Erie Insurance: Erie Insurance is known for its personalized service and competitive rates on auto and home insurance.

In a world where insurance needs are as diverse as the people and businesses they protect, The Ohio Casualty Insurance Company consistently ranks among the best. With a legacy of reliability and a forward-thinking approach to meet evolving needs, Ohio Casualty continues to earn the trust of its customers.

The Ohio Casualty Insurance Company Claims Process

Ease of Filing a Claim

The Ohio Casualty Insurance Company offers various convenient methods for filing a claim, ensuring ease and accessibility for policyholders. Customers can file claims through an online platform, over the phone, or via mobile apps. This flexible approach allows policyholders to choose the method that best suits their preferences and circumstances, providing a seamless experience during the claims process.

Average Claim Processing Time

The Ohio Casualty Insurance Company prides itself on maintaining an efficient claims processing system. The average claim processing time is designed to be quick and streamlined, aiming to expedite the resolution and disbursement of claims. This efficiency demonstrates the company’s commitment to providing timely support to its customers during critical moments.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is vital in assessing the effectiveness and customer satisfaction levels of the claims process.

The Ohio Casualty Insurance Company values its customers’ opinions and continuously collects feedback regarding claim resolutions and payouts. This feedback mechanism helps the company identify areas for improvement, ensuring that customers’ needs and expectations are met or exceeded throughout the claims process.

The Ohio Casualty Insurance Company’s Digital and Technological Features

Mobile App Features and Functionality

The Ohio Casualty Insurance Company offers a feature-rich mobile app, providing policyholders with convenient access to their insurance accounts.

The app offers functionalities such as filing claims, managing policies, viewing coverage details, and accessing relevant insurance resources. This ensures that customers have on-the-go access to essential services and information, enhancing their overall experience with the company.

Online Account Management Capabilities

The company’s online platform offers robust account management capabilities, allowing policyholders to manage their insurance policies and accounts with ease.

Customers can view policy documents, update personal information, make premium payments, and track claims, all within a secure and user-friendly online environment. This digital convenience aligns with modern expectations of accessible and efficient service delivery.

Digital Tools and Resources

The Ohio Casualty Insurance Company provides a range of digital tools and resources to assist policyholders in understanding their insurance coverage and making informed decisions.

These tools may include online calculators, educational materials, FAQs, and informative blog posts. By offering these digital resources, the company empowers customers to navigate their insurance journey effectively, making informed choices about their coverage.

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Frequently Asked Questions

What types of insurance does The Ohio Casualty Insurance Company offer?

The Ohio Casualty Insurance Company provides a wide range of coverage options, including auto, home, business, life, health, and more, ensuring comprehensive protection tailored to individual and business needs.

How does The Ohio Casualty Insurance Company stand out in terms of customer service and pricing?

With a century-long legacy, Ohio Casualty is recognized for its exceptional customer service, swift claims processing, and competitive pricing, making it a reliable choice for those seeking reliable and affordable insurance coverage.

What is the claims process like with The Ohio Casualty Insurance Company?

The Ohio Casualty Insurance Company offers a convenient and flexible claims process, allowing policyholders to file claims online, over the phone, or through mobile apps. The company is committed to efficient processing, aiming for quick resolution and disbursement of claims.

Are there digital tools and resources available for policyholders with The Ohio Casualty Insurance Company?

Yes, The Ohio Casualty Insurance Company provides a feature-rich mobile app and an online platform with robust account management capabilities. Policyholders can conveniently manage policies, file claims, view coverage details, and access informative resources to enhance their overall insurance experience.

What sets The Ohio Casualty Insurance Company apart from its competitors?

With a history spanning over a century, a commitment to excellence, and a forward-thinking approach, Ohio Casualty consistently ranks among the best in the insurance industry. Its diverse coverage options, competitive pricing, and dedication to customer satisfaction distinguish it as a trusted guardian for individuals and businesses.

Compare Insurance Providers Rates to Save Up to 75%

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Ohio Casualty

4.25 (2 reviews)
5
May 26, 2018

Jabner

Ohio casulty

Found that the insurance was expensive. I shop around for insurance now every 2-3 years. I was using this insurance because of my relatives
1
August 24, 2011

Casey

Ohio Casualty review

Horrible! Ohio Casualty denied a claim to one of their insured (an auto repair place) after their insured ruined the engine in my car. They hired CED to conduct an investigation which was nothing more than a formality for them to pay off CED to make sure they didn't have to pay out the claim. My engined was ruined due to a bad timing belt job, but they called it normal wear and tear. The car is a diesel with less than 100K miles on it, no way w...
Horrible! Ohio Casualty denied a claim to one of their insured (an auto repair place) after their insured ruined the engine in my car. They hired CED to conduct an investigation which was nothing more than a formality for them to pay off CED to make sure they didn't have to pay out the claim. My engined was ruined due to a bad timing belt job, but they called it normal wear and tear. The car is a diesel with less than 100K miles on it, no way was it normal wear and tear! Stay away from this company and any business that uses them.
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