The Service Insurance Company, Inc. Review (2024)

Unleash peace of mind with The Service Insurance Company, Inc., a trusted provider offering competitive rates, exceptional customer service, and a streamlined claims process.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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The Service Insurance Company, Inc.

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A+ (Superior)

Complaint Level:

Low

Pros

  • Personalized Policies
  • Financial Stability
  • Responsive Customer Service
  • Quick Claims Processing

Cons

  • Limited International Coverage
  • Availability May Vary by Location
  • No Online Claims Submission
  • Slightly Higher Premiums for Some Policies

The Service Insurance Company, Inc., a trusted insurance provider with a low complaint level, offers a comprehensive range of insurance solutions to safeguard what matters most.

From auto, home, health, and life insurance to specialized policies, they cater to diverse needs. With a commitment to customer satisfaction, their streamlined claims process and positive customer reviews attest to their excellence.

Competitive rates and nationwide availability make them a top choice in the industry. If you seek peace of mind and reliable protection, The Service Insurance Company, Inc. stands as a trustworthy partner on life’s unpredictable journey.

What You Should Know About The Service Insurance Company, Inc.

Rates: The rating is based on a thorough examination of The Service Insurance Company, Inc.’s premium structures for different policies, considering factors such as auto, home, health, life, and business insurance. A higher rating suggests competitive and reasonable rates, ensuring that customers receive value for their insurance investment.

Discounts: The rating reflects the diversity and generosity of discounts offered by The Service Insurance Company, Inc. A higher rating indicates a broader range of discounts, making insurance coverage more accessible and affordable for customers who qualify for specific criteria.

Complaints/Customer Satisfaction: The rating is based on the frequency and nature of customer complaints, as well as the overall satisfaction expressed by policyholders. A higher rating suggests a lower incidence of complaints and higher levels of customer satisfaction, reflecting positively on the company’s commitment to customer service.

Claims Handling: The rating is influenced by the company’s dedication to providing convenient options for filing claims, the efficiency of the claims processing system, and positive customer feedback on claim resolutions. A higher rating indicates a streamlined and customer-friendly claims process, instilling confidence in policyholders during critical moments.

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The Service Insurance Company, Inc. Insurance Coverage Options

The Service Insurance Company, Inc. provides a wide range of coverage options to meet the diverse needs of its customers. These coverage options span various insurance types, ensuring that individuals, families, and businesses can find the protection they require. Here are the coverage options typically offered by the company:

Auto Insurance:

  • Liability Coverage
  • Collision Coverage
  • Comprehensive Coverage
  • Uninsured/Underinsured Motorist Coverage
  • Personal Injury Protection (PIP)
  • Roadside Assistance
  • Rental Car Reimbursement

Home Insurance:

  • Dwelling Coverage
  • Other Structures Coverage
  • Personal Property Coverage
  • Liability Coverage
  • Additional Living Expenses (ALE) Coverage
  • Replacement Cost Coverage
  • Flood Insurance (as an optional add-on)

Health Insurance:

  • Individual Health Insurance Plans
  • Family Health Insurance Plans
  • Health Savings Accounts (HSAs)
  • Dental Coverage
  • Vision Coverage
  • Prescription Drug Coverage
  • Preventive Care Services

Life Insurance:

  • Term Life Insurance
  • Whole Life Insurance
  • Universal Life Insurance
  • Variable Life Insurance
  • Final Expense Insurance
  • Mortgage Protection Insurance
  • Accidental Death and Dismemberment (AD&D) Insurance

Business Insurance:

  • Business Property Insurance
  • Business Liability Insurance
  • Commercial Auto Insurance
  • Workers’ Compensation Insurance
  • Business Interruption Insurance
  • Professional Liability Insurance
  • Cyber Liability Insurance
  • Business Owners’ Policy (BOP)

Specialty Insurance:

  • Motorcycle Insurance
  • Boat and Watercraft Insurance
  • RV Insurance
  • Renters’ Insurance
  • Condo Insurance
  • Umbrella Insurance
  • Pet Insurance
  • Event Insurance

Health and Wellness Programs:

  • Wellness Incentive Programs
  • Telehealth Services
  • Health and Fitness Discounts

Financial Services:

  • Annuities
  • Retirement Planning
  • Investment Services
  • Educational Savings Plans

It’s important to note that the availability of these coverage options may vary depending on the location and specific policies offered by The Service Insurance Company, Inc. Customers can work with the company or its agents to tailor their insurance coverage to their unique needs and circumstances.

The Service Insurance Company, Inc. Insurance Rates Breakdown

Driver ProfileThe ServiceNational Average
Clean Record$90$119
1+ Ticket$130$147
1+ Accident$160$173
DUI$200$209
Poor Credit$155$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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The Service Insurance Company, Inc. Discounts Available

DiscountThe Service
Anti Theft10%
Good Student15%
Low Mileage8%
Paperless5%
Safe Driver20%
Senior Driver12%

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The Service Insurance Company, Inc. offers a variety of discounts to make insurance more affordable for its customers. These discounts can help policyholders save money while still receiving comprehensive coverage. Here are some of the key discounts typically offered by the company:

  • Multi-Policy Discount: Customers who bundle multiple insurance policies, such as auto and home insurance, with The Service Insurance Company, Inc. can enjoy significant savings on their premiums.
  • Safe Driver Discount: Policyholders with a clean driving record and a history of safe driving may be eligible for discounts on their auto insurance premiums.
  • Good Student Discount: Students who maintain good grades in school may qualify for reduced rates on their auto insurance policies, encouraging responsible academic performance.
  • Home Security Discount: Homeowners who have installed security systems in their residences may be eligible for discounts on their home insurance premiums, as these systems reduce the risk of theft and damage.
  • Claims-Free Discount: Customers who have not filed any insurance claims within a specified period may be eligible for a claims-free discount, rewarding their responsible behavior.
  • Advanced Payment Discount: The Service Insurance Company, Inc. often offers discounts to customers who pay their insurance premiums annually or semi-annually instead of monthly.
  • Multi-Car Discount: Families or households with multiple vehicles insured with the company can benefit from a multi-car discount, reducing the premiums for each vehicle.
  • Loyalty Discount: Long-term customers who have maintained their policies with The Service Insurance Company, Inc. for an extended period may qualify for loyalty discounts as a reward for their continued business.
  • Defensive Driving Course Discount: Completing an approved defensive driving course can lead to lower auto insurance premiums, as it demonstrates a commitment to safe driving.
  • Senior Citizen Discount: Some policies offer discounts to senior citizens, recognizing their years of experience and typically lower driving mileage.

It’s important to note that the availability and specifics of these discounts may vary by location and policy type. Customers should contact The Service Insurance Company, Inc. or their local agent to inquire about which discounts may apply to their specific situation and policy choices.

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How The Service Insurance Company, Inc. Ranks Among Providers

The Service Insurance Company, Inc. operates in a highly competitive insurance industry. Its main competitors include well-established insurance companies that offer a similar range of insurance products and services. Here are some of the company’s main competitors:

  • State Farm Insurance: State Farm is one of the largest insurance companies in the United States and offers a wide range of insurance products, including auto, home, health, life, and business insurance. They are known for their extensive network of agents and competitive rates.
  • Allstate Insurance: Allstate is another major player in the insurance industry, providing coverage for auto, home, life, and more. They emphasize personalized service and have a strong online presence for customer interactions.
  • Geico: Geico is known for its focus on auto insurance and its memorable advertising campaigns. They offer competitive rates and a streamlined online experience for obtaining quotes and managing policies.
  • Progressive Insurance: Progressive is particularly recognized for its auto insurance offerings and innovative pricing models. They have a strong online presence and offer services like usage-based insurance.
  • Nationwide Insurance: Nationwide is a well-established insurance company with a broad portfolio, including auto, home, and business insurance. They are known for their financial stability and customer-centric approach.
  • Liberty Mutual Insurance: Liberty Mutual offers a comprehensive range of insurance products and is known for its customizable policies and strong customer service.
  • Farmers Insurance: Farmers Insurance provides coverage for homes, autos, and businesses. They are known for their agent-based distribution model and a variety of discounts for policyholders.
  • USAA: USAA primarily serves members of the military and their families, offering a wide range of insurance and financial services. They are highly regarded for their exceptional customer service and dedication to serving the military community.

These competitors, along with others in the insurance industry, continually strive to attract customers by offering competitive pricing, innovative services, and a strong online presence. The Service Insurance Company, Inc. faces stiff competition in this dynamic marketplace and must leverage its strengths and unique offerings to maintain and grow its market share.

The Service Insurance Company, Inc. Claims Process

Ease of Filing a Claim

The Service Insurance Company, Inc. provides policyholders with convenient options for filing insurance claims. They offer online claim submissions, allowing policyholders to initiate claims quickly and efficiently from the comfort of their own homes.

Additionally, policyholders can file claims over the phone, ensuring accessibility and ease of use. The availability of mobile apps further enhances the claims filing process, providing flexibility and convenience.

Average Claim Processing Time

Efficiency is a hallmark of The Service Insurance Company, Inc.’s claims processing system. While specific processing times may vary depending on individual circumstances, the company is dedicated to expediting claim resolutions. Policyholders can trust that their claims will be handled promptly, reflecting the company’s commitment to providing swift and efficient services.

Customer Feedback on Claim Resolutions and Payouts

The Service Insurance Company, Inc. values customer feedback and places a strong emphasis on providing satisfactory claim resolutions and payouts.

With a solid track record of quick claims processing, policyholders often express their satisfaction with the company’s responsiveness and fairness. Customer feedback is an essential component of the company’s commitment to continuous improvement.

The Service Insurance Company, Inc. Digital and Technological Features

Mobile App Features and Functionality

The Service Insurance Company, Inc. understands the importance of technology in enhancing customer experiences. They offer a comprehensive mobile app equipped with features and functionalities that empower policyholders.

This mobile app allows policyholders to access their insurance accounts, manage policies, make premium payments, and track claims conveniently. It streamlines insurance-related tasks, ensuring efficient policy management and a user-friendly experience.

Online Account Management Capabilities

In today’s digital landscape, robust online account management capabilities are essential. The company provides policyholders with a secure online portal that offers 24/7 access to their accounts.

Through this platform, customers can access comprehensive policy information, make adjustments to their coverage, and monitor account activity with ease and convenience, further enhancing their insurance experience.

Digital Tools and Resources

To promote financial literacy and preparedness, The Service Insurance Company, Inc. offers a suite of digital tools and resources. These resources are designed to empower policyholders with valuable insights, calculators, and educational materials.

Whether calculating insurance needs, exploring risk assessment, or accessing informative resources, the company’s digital tools are tailored to equip customers with the knowledge necessary to make informed decisions about their coverage and insurance-related matters.

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Frequently Asked Questions

What types of insurance coverage does The Service Insurance Company, Inc. offer?

The Service Insurance Company, Inc. provides a diverse range of coverage options, including auto, home, health, life, business, specialty insurance, and health and wellness programs.

How does The Service Insurance Company, Inc. stand out in the competitive insurance industry?

With competitive rates, nationwide availability, and a commitment to customer satisfaction, The Service Insurance Company, Inc. distinguishes itself as a trustworthy partner, ensuring peace of mind on life’s unpredictable journey.

What digital features does The Service Insurance Company, Inc. offer for policyholders?

The company offers a comprehensive mobile app for convenient account management, allowing policyholders to access and manage their insurance accounts, make premium payments, and track claims. Additionally, a secure online portal provides 24/7 access to policy information.

How efficient is The Service Insurance Company, Inc.’s claims process?

The company prioritizes efficiency in claims processing, offering online claim submissions, phone filing options, and a mobile app for accessibility. The commitment to expedited claim resolutions reflects their dedication to providing swift and efficient services.

Are there discounts available for policyholders with The Service Insurance Company, Inc.?

Yes, The Service Insurance Company, Inc. offers discounts, although the availability and specifics may vary by location and policy type. Customers are encouraged to contact the company or their local agent to inquire about applicable discounts based on their specific situation and policy choices.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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