Travelers Personal Insurance Company Review (2024)

Travelers Personal Insurance Company stands as a versatile insurance provider offering a spectrum of coverage options, spanning from auto and home to business and travel protection. With a commitment to tailored solutions and competitive rates, Travelers emerges as a reliable choice for comprehensive insurance needs.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Travelers Personal Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A++

Complaint Level:

Low

Pros

  • Wide range of insurance types
  • Customizable coverage options
  • Strong financial stability
  • Efficient claims process
  • Competitive rates

Cons

  • Limited international presence
  • May not offer coverage in all regions
  • Rates can vary based on location and coverage type
  • Limited specialty insurance options

Travelers Personal Insurance Company, a trusted name in the insurance industry, offers a wide array of coverage options to safeguard individuals and businesses alike. They cater to diverse needs. Their commitment to customization, competitive rates, and strong financial stability ensures peace of mind for policyholders.

Additionally, Travelers provides various discounts, making their insurance policies even more accessible. With a solid reputation and efficient claims processes, Travelers stands out as a top choice for comprehensive insurance coverage in an ever-changing world.

travelers companies, inc. Insurance Coverage Options

Travelers Personal Insurance Company provides a comprehensive array of coverage options to safeguard you and your assets in an ever-changing world. Whether you’re looking to protect your vehicle, home, travels, or business, Travelers has tailored solutions to meet your unique needs. Let’s explore the coverage options they offer:

Auto Insurance

  • Liability coverage
  • Collision and comprehensive coverage
  • Uninsured/underinsured motorist coverage
  • Personal injury protection (PIP)
  • Rental car reimbursement
  • Roadside assistance

Home Insurance

  • Dwelling coverage
  • Personal property coverage
  • Liability protection
  • Additional living expenses coverage
  • Other structures coverage (e.g., detached garage)
  • Personal liability umbrella insurance

Travel Insurance

  • Trip cancellation and interruption coverage
  • Emergency medical and dental coverage
  • Baggage and personal item protection
  • Travel delay coverage
  • Rental car protection
  • 24/7 travel assistance services

Business Insurance

  • General liability insurance
  • Commercial property insurance
  • Business interruption coverage
  • Workers’ compensation insurance
  • Professional liability insurance
  • Cyber insurance

Specialty Insurance

  • Inland marine insurance
  • Ocean marine insurance
  • Construction insurance
  • Energy insurance
  • Surety bonds
  • Management and professional liability insurance

Flood Insurance

  • Coverage for your home’s structure and contents
  • Protection against flood-related damages
  • Preferred risk and standard flood insurance options

Travelers Personal Insurance Company’s extensive coverage options ensure that you have the protection you need in various aspects of life. Their commitment to customization and customer satisfaction makes them a trusted choice for individuals and businesses alike. Travelers is here to provide peace of mind.

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travelers companies, inc. Insurance Rates Breakdown

Driver ProfileTravelersNational Average
Clean Record$79$119
1+ Ticket$125$147
1+ Accident$150$173
DUI$167$209
Poor Credit$136$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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travelers companies, inc. Discounts Available

DiscountsTravelers
Anti Theft12%
Good Student19%
Low Mileage15%
Paperless13%
Safe Driver23%
Senior Driver16%

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Travelers Personal Insurance Company understands the importance of affordability and offers a variety of discounts to help policyholders save on their insurance premiums. Here are some of the discounts you can take advantage of when choosing Travelers:

  • Multi-Policy Discount: Save when you bundle multiple insurance policies with Travelers, such as auto and home insurance.
  • Safe Driver Discount: Enjoy lower rates if you have a clean driving record and demonstrate safe driving habits.
  • Multi-Car Discount: Insure multiple vehicles with Travelers and receive a discount on each policy.
  • Continuous Insurance Discount: Maintain continuous insurance coverage with Travelers to qualify for this discount.
  • Good Student Discount: Students with good grades often qualify for discounts on their auto insurance policies.
  • Homeownership Discount: If you own a home, you may be eligible for a discount on your auto insurance.
  • Safe Homeowner Discount: Secure your home with safety features like alarms and deadbolts to qualify for this discount.
  • Payment Discounts: Opt for automatic payments or pay your premium in full to receive discounts.
  • EFT (Electronic Funds Transfer) Discount: Enroll in EFT to have your premiums automatically deducted from your bank account.
  • New Car Discount: Enjoy savings if you insure a new car with Travelers.
  • Hybrid/Electric Vehicle Discount: If you drive an eco-friendly vehicle, Travelers may offer discounts on your auto insurance.
  • Continuous Insurance Discount: Maintain continuous coverage without lapses to qualify for this discount.
  • Early Quote Discount: Get a quote from Travelers before your current policy expires to potentially receive a discount.
  • Green Home Discount: If your home is certified as environmentally friendly, you could save on your home insurance.
  • Home Renovation Discount: Upgrade your home’s systems or make it more disaster-resistant to earn discounts.

Please note that the availability of discounts may vary by location and policy type. To get precise details on which discounts you qualify for, it’s best to contact Travelers directly or consult with one of their insurance agents. These discounts can help make Travelers insurance policies even more cost-effective for individuals and families.

How travelers companies, inc. Ranks Among Providers

Travelers Personal Insurance Company operates in a highly competitive insurance industry. Its main competitors include some of the largest and most well-established insurance companies in the United States. Here are a few of Travelers’ primary competitors:

  • State farm: State farm is one of the largest insurers in the United States, offering a wide range of insurance products, including auto, home, life, and more. They are known for their extensive network of local agents and strong customer service.
  • Geico: is renowned for its auto insurance offerings and its marketing campaigns. They are known for providing competitive rates to drivers of all backgrounds. Their emphasis on digital services and quoting processes has made them a formidable competitor.
  • Allstate: Allstate is another major player in the insurance industry, offering auto, home, life, and other types of insurance coverage. They are known for their wide range of optional coverages and strong advertising presence.
  • Progressive: Progressive is a well-known auto insurance provider that often markets itself as an innovative and tech-savvy company. They offer features like usage-based insurance and a robust online platform for policy management.
  • Liberty mutual: Liberty mutual offers a broad range of insurance products, including auto, home, renters, and more. They are known for their global presence and extensive commercial insurance offerings.
  • Nationwide: Nationwide is a diversified insurance company offering a variety of personal and commercial insurance products. They have a strong focus on customer relationships and offer a wide network of local agents.
  • USAA: primarily serves members of the military and their families. They provide a range of insurance and financial services. USAA is highly regarded for its customer service and dedication to its niche market.
  • Farmers insurance: Farmers offers a range of personal and business insurance products. They are known for their local agent network and customizable coverage options.
  • Chubb: Chubb specializes in high-net-worth individuals and commercial insurance, including extensive coverage for businesses. They are recognized for their focus on serving affluent clients and providing comprehensive coverage.

Travelers competes with these companies by offering a mix of coverage options, strong financial stability, and a reputation for excellent customer service. Each of these competitors has its own strengths and strategies, making the insurance market highly competitive and diverse.

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Navigating Travelers Personal Insurance Company’s Claims Process

Ease of Filing a Claim

Travelers Personal Insurance Company prioritizes a hassle-free claims process by offering multiple convenient methods for policyholders to file claims.

Whether it’s through their user-friendly online platform, a simple phone call to their dedicated claims representatives, or the use of their mobile app, Travelers ensures that customers can initiate claims using the method that suits them best. This flexibility in filing claims simplifies the overall experience for policyholders.

Average Claim Processing Time

Travelers is committed to swift and efficient claim processing. While the exact processing time may vary depending on the specifics of each claim, the company places a strong emphasis on minimizing delays. Policyholders can generally expect their claims to be handled promptly, helping them recover from unexpected events with minimal disruption.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback highlights Travelers’ dedication to fair and prompt claim resolutions and payouts. Many policyholders have expressed satisfaction with the company’s handling of claims, underscoring its commitment to providing a positive claims experience. Travelers’ track record in this regard reinforces its reputation for reliability and customer-focused service.

Exploring Travelers Personal Insurance Company’s Digital and Technological Features

Mobile App Features and Functionality

Travelers Personal Insurance Company offers a comprehensive mobile app designed to enhance policyholders’ experience. The app boasts a wide range of features and functionalities that empower users to manage their insurance policies effortlessly.

From policy management to premium payments and real-time claim tracking, the mobile app provides a user-friendly interface that allows policyholders to access and control their coverage conveniently via their mobile devices.

Online Account Management Capabilities

Recognizing the importance of online account management, Travelers provides a secure online portal accessible 24/7. This portal grants policyholders direct access to their policy information, enabling them to review coverage details, make policy adjustments, and monitor account activity at their convenience.

These online account management capabilities contribute to a seamless and customer-centric insurance experience, offering policyholders control over their coverage.

Digital Tools and Resources

Travelers equips policyholders with a suite of digital tools and educational resources. These resources are designed to empower customers with information for informed decision-making about their insurance coverage. The company offers valuable insights, calculators, and informative materials covering topics like risk assessment and insurance planning.

These digital tools are tailored to provide essential guidance for policyholders, ensuring they have the knowledge necessary to make well-informed choices regarding their coverage and related financial matters.

Frequently Asked Questions

What types of insurance does Travelers offer?

Travelers offers a wide range of insurance options, including auto, home, travel, business, specialty, and flood insurance.

How can I save on Travelers insurance premiums?

You can save through multi-policy discounts, safe driver rewards, bundling, and more. Check with Travelers for specific discounts available in your area.

Does Travelers offer coverage for high-risk drivers?

Yes, Travelers provides coverage options for a variety of driving histories, but rates may vary depending on individual circumstances.

How do I file a claim with Travelers?

You can file a claim with Travelers by contacting their claims department directly through their website, phone, or mobile app.

What sets Travelers apart from other insurance companies?

Travelers stands out for its extensive coverage options, competitive rates, strong financial stability, and a commitment to customer satisfaction.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Travelers Companies, Inc.

4.07 (1,731 reviews)
2.5
August 12, 2024

Joe Schmoo

Travelers Companies, Inc. review

Intellidrive app is a scam in my opinion. Sometimes it did not record my travel. I live in a hilly area and have to press the gas to go up a mountain and I get charged an \"event\" for \"hard acceleration\" while never exceeding the speed limit. If you drive at certain times you get an \"event.\" When I called to find out what time to drive, no one had the answer. One girl told me between 1 and 3 pm are the best times to not get an event. It is ...
Intellidrive app is a scam in my opinion. Sometimes it did not record my travel. I live in a hilly area and have to press the gas to go up a mountain and I get charged an \"event\" for \"hard acceleration\" while never exceeding the speed limit. If you drive at certain times you get an \"event.\" When I called to find out what time to drive, no one had the answer. One girl told me between 1 and 3 pm are the best times to not get an event. It is supposed to be a tool to help you drive safer, but no one knows the specifics of how it works. Being retired, I can drive whenever they deem the safest and yet they have no answers. All these events lower the chances of you getting a 30 percent discount on your next year\'s policy. And if you don\'t put 500 miles on in 90 days nothing counts. I guess I\'ll just drive around in circles and stay away from hills between 1 and 3pm until I hit 500 miles.
4
January 8, 2021

Leopard

Fast reply

They have good customer service fast and quick they reimburse me quick they come to the site quick they nice and friendly and reply email quick and fast
1
December 15, 2020

franbrown11

HORRIBLE

BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 ye...
BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 years, I have never seen customer treated as poorly as I was throughout this experience. Nasty, mean people that could care less about their customers. The first thing the tow company and the auto body shop asked was if I was ok after my accident. Travelers never asked anything like that. Instead, they blamed and shamed me.
4
October 17, 2020

biskutt

Increasing price for no obvious reason

I never had any problems with the coverage, but the price kept going up and up even as my car got older, and I had no tickets or accidents. I changed companies and got the same coverage for a lot less.
4
October 14, 2020

CarterKing2020

Bill

Great company, always there when you need them. I just don't like that sometimes your bill goes up when you have a wreck.
5
October 14, 2020

BW2345

Affordable, easy to manage, and great customer service

Travelers makes managing insurance products easily. With an easy to use mobile app, friendly customer service, and affordable auto insurance, I would highly recommend them for all your insurance needs.
5
October 10, 2020

Rustysgirl

Fast service

Had a broken windshield from a truck throwing up a rock on the interstate; they responded and sent someone immediately with no hassle
5
October 9, 2020

Christinewashere

Best option

Great company! I am lucky to have found this company. They have been doing good job and helping me with my insurance. Keep it up!
5
October 9, 2020

SPR5036

Good Car Claim

Had an automobile claim two months ago. The service agent was helpful on getting a windshield replaced fast.
5
October 8, 2020

GQ

Great Value

Travelers has been a great company. Great customer service and fair prices. I like that I can bundle my homeowners, auto and umbrella policies to get a discount.
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<h3>Travelers Personal Insurance Company Monthly Auto Insurance Rates</h3>
<h3>Travelers Personal Insurance Company Monthly Auto Insurance Rates</h3>