Travelers Personal Security Insurance Company Review (2024)

Travelers Personal Security Insurance Company stands out as a premier choice in the insurance landscape, delivering robust coverage options, competitive rates, and swift claims processing, supported by an A++ rating and minimal complaints—a trusted partner for comprehensive and dependable insurance solutions.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Travelers Personal Security Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A++

Complaint Level:

Low

Pros

  • Comprehensive coverage options
  • Competitive rates
  • Excellent customer support
  • Quick and efficient claims processing

Cons

  • May not be the cheapest option for all individuals
  • Some coverage options may require additional premiums
  • Discounts may vary by location and policy type

Travelers Personal Security Insurance Company, a trusted and financially stable insurance provider, offers a comprehensive array of insurance options, including auto, home, travel, and personal liability coverage. With a commitment to excellence, Travelers boasts an A++ rating from A.M. Best and a low complaint level, affirming their reliability.

Their coverage options are extensive, catering to various needs, while their numerous discounts, such as safe driving and multi-policy discounts, help policyholders save. Moreover, Travelers prioritizes efficient claims processing and enjoys high customer satisfaction ratings. They stand as a reliable choice for individuals and families seeking comprehensive protection.

travelers companies, inc. Insurance Coverage Options

Travelers Personal Security Insurance Company is committed to providing comprehensive coverage options to meet the diverse needs of individuals and families. Whether you’re looking to protect your vehicle, home, travel plans, or personal liability, Travelers has tailored solutions to safeguard what matters most to you. Below, we’ll delve into the coverage options they offer.

Auto Insurance

  • Liability coverage
  • Collision and comprehensive coverage
  • Uninsured/underinsured motorist coverage
  • Personal injury protection

Home Insurance

  • Dwelling coverage
  • Personal property coverage
  • Liability coverage
  • Additional living expenses coverage

Travel Insurance

  • Trip cancellation/interruption coverage
  • Emergency medical coverage
  • Baggage loss/delay coverage
  • 24/7 assistance services

Personal Liability Insurance

  • Protection against personal liability claims
  • Legal defense coverage
  • Coverage for bodily injury and property damage claims

Travelers Personal Security Insurance Company stands out for its diverse and robust coverage options. Whether you need to protect your vehicle, home, travel plans, or personal assets, Travelers has you covered. With a strong commitment to customer satisfaction and financial stability, Travelers is a reliable choice for your insurance needs.

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travelers companies, inc. Insurance Rates Breakdown

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Driver ProfileTravelers PersonalNational Average
Clean Record$50$119
1+ Ticket$63$147
1+ Accident$79$173
DUI$108$209
Poor Credit$86$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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travelers companies, inc. Discounts Available

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DiscountsTravelers Personal
Anti Theft8%
Good Student6%
Low Mileage11%
Paperless10%
Safe Driver12%
Senior Driver11%

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Travelers Personal Security Insurance Company understand that affordability is a significant factor in choosing an insurance policy. That’s why they offer a range of discounts to help you save on your coverage while still getting the protection you need. In this section, we’ll explore the discounts available to policyholders.

  • Safe Driver Discount: Travelers rewards safe driving habits with discounts for policyholders who have a clean driving record, free from accidents and traffic violations.
  • Multi-Policy Discount: Bundling your insurance policies with Travelers, such as combining auto and home insurance, can lead to substantial savings.
  • Good Student Discount: If you have a young driver on your policy who maintains good grades in school, you may qualify for this discount.
  • Homeownership Discount: Owning a home can lead to additional savings on your insurance premiums.
  • Continuous Insurance Discount: Staying insured with Travelers for an extended period may make you eligible for discounts.
  • Multi-Car Discount: Insuring multiple vehicles with Travelers can result in reduced rates.
  • EFT (Electronic Funds Transfer) Discount: Opting for automatic premium payments through EFT can lead to savings.
  • Payment Discounts: Travelers may offer discounts for paying your premium in full or via specific payment methods.
  • New Car Discount: If your vehicle is brand new or relatively new, you may qualify for a discount.

Travelers Personal Security Insurance Company goes the extra mile to ensure their policyholders can access affordable coverage without compromising on quality. Travelers makes it easier to protect what matters most while keeping your budget in mind. It’s just one more reason why Travelers is a top choice for insurance coverage.

How travelers companies, inc. Ranks Among Providers

Travelers Personal Security Insurance Company operates in a competitive insurance industry where several well-established companies vie for customers. Here are some of the company’s main competitors:

  • State Farm: State farm is one of the largest insurance providers in the United States, offering a wide range of insurance products, including auto, home, and life insurance. State Farm’s extensive agent network and strong brand recognition make it a formidable competitor.
  • Allstate: Allstate is known for its diverse insurance offerings and innovative features like Drivewise, a usage-based insurance program. They have a strong presence in both personal and business insurance markets.
  • Geico: Geico is renowned for its humorous advertising campaigns and competitive auto insurance rates. They excel in offering straightforward online quotes and customer-focused digital services.
  • Progressive: Progressive is a pioneer in usage-based insurance with their Snapshot program. They focus on providing customizable coverage and have a strong online presence.
  • Nationwide: Nationwide offers a wide range of insurance products and has a robust network of agents. They are known for their “On Your Side” customer service approach.
  • Liberty Mutual: Liberty Mutual is recognized for its global reach and comprehensive insurance offerings. They cater to both individual and business customers.
  • USAA: primarily serves military members and their families, offering competitive rates and outstanding customer service. They consistently receive high customer satisfaction ratings.
  • Farmers: Farmers offers a variety of insurance products and has a reputation for personalized service and agent support.

Travelers Personal Security Insurance Company competes by offering a combination of comprehensive coverage options, financial stability, and discounts, as well as their commitment to customer satisfaction. Insurance companies continuously strive to innovate, improve customer experiences, and adapt to changing market dynamics.

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Streamlining Travelers Personal Security Insurance Company’s Claims Process

Ease of Filing a Claim

Travelers Personal Security Insurance Company offers policyholders a hassle-free claims process through various convenient channels.

Whether policyholders prefer the ease of filing a claim online, a simple phone call to dedicated claims representatives, or using the intuitive mobile app, Travelers ensures that the process is straightforward and adaptable to individual preferences. This flexibility in filing claims enhances the overall customer experience.

Average Claim Processing Time

Travelers is committed to expeditious claim processing. While the precise processing time may vary depending on the nature of each claim, the company places a strong emphasis on minimizing delays. Policyholders can generally expect their claims to be handled promptly, allowing them to recover from unexpected events with minimal disruption.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback attests to Travelers’ commitment to fair and swift claim resolutions and payouts. Many policyholders express satisfaction with the company’s approach to handling claims, reinforcing its reputation for reliability and customer-centric service. Travelers’ positive track record in this regard underscores its dedication to providing a seamless and efficient claims experience.

Navigating Travelers Personal Security Insurance Company’s Digital and Technological Features

Mobile App Features and Functionality

Travelers Personal Security Insurance Company provides a comprehensive mobile app with a wide range of features and functionalities designed to enhance policyholders’ experience.

From managing insurance policies to making premium payments and tracking claims in real-time, the mobile app offers a user-friendly interface that empowers users to access and control their coverage conveniently through their mobile devices.

Online Account Management Capabilities

Recognizing the importance of online account management, Travelers offers a secure online portal accessible 24/7. This portal grants policyholders direct access to their policy information, allowing them to review coverage details, make policy adjustments, and monitor account activity at their convenience.

These online account management capabilities contribute to a seamless and customer-centric insurance experience, giving policyholders control over their coverage.

Digital Tools and Resources

Travelers equips policyholders with a suite of digital tools and educational resources aimed at empowering customers with information for informed decision-making about their insurance coverage.

These resources include valuable insights, calculators, and informative materials covering topics such as risk assessment and insurance planning. These digital tools are tailored to provide essential guidance for policyholders, ensuring they have the knowledge needed to make well-informed choices regarding their coverage and related financial matters.

Frequently Asked Questions

How do I get a quote from Travelers Insurance?

To get a quote, visit the official website or contact their customer service team for personalized assistance.

What is the average cost of Travelers auto insurance?

Costs vary by location, driving history, and coverage. Request a quote for an accurate estimate.

Does Travelers offer international travel insurance?

Yes, Travelers provides international travel insurance with coverage for various travel emergencies.

How long does it take to process a claim with Travelers?

Claim processing time varies, but Travelers aims for efficient processing and timely compensation.

Are there discounts for Travelers policyholders?

Yes, Travelers offers various discounts, including safe driver, multi-policy, and more. Inquire for details.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Travelers Companies, Inc.

4.07 (1,731 reviews)
2.5
August 12, 2024

Joe Schmoo

Travelers Companies, Inc. review

Intellidrive app is a scam in my opinion. Sometimes it did not record my travel. I live in a hilly area and have to press the gas to go up a mountain and I get charged an \"event\" for \"hard acceleration\" while never exceeding the speed limit. If you drive at certain times you get an \"event.\" When I called to find out what time to drive, no one had the answer. One girl told me between 1 and 3 pm are the best times to not get an event. It is ...
Intellidrive app is a scam in my opinion. Sometimes it did not record my travel. I live in a hilly area and have to press the gas to go up a mountain and I get charged an \"event\" for \"hard acceleration\" while never exceeding the speed limit. If you drive at certain times you get an \"event.\" When I called to find out what time to drive, no one had the answer. One girl told me between 1 and 3 pm are the best times to not get an event. It is supposed to be a tool to help you drive safer, but no one knows the specifics of how it works. Being retired, I can drive whenever they deem the safest and yet they have no answers. All these events lower the chances of you getting a 30 percent discount on your next year\'s policy. And if you don\'t put 500 miles on in 90 days nothing counts. I guess I\'ll just drive around in circles and stay away from hills between 1 and 3pm until I hit 500 miles.
4
January 8, 2021

Leopard

Fast reply

They have good customer service fast and quick they reimburse me quick they come to the site quick they nice and friendly and reply email quick and fast
1
December 15, 2020

franbrown11

HORRIBLE

BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 ye...
BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 years, I have never seen customer treated as poorly as I was throughout this experience. Nasty, mean people that could care less about their customers. The first thing the tow company and the auto body shop asked was if I was ok after my accident. Travelers never asked anything like that. Instead, they blamed and shamed me.
4
October 17, 2020

biskutt

Increasing price for no obvious reason

I never had any problems with the coverage, but the price kept going up and up even as my car got older, and I had no tickets or accidents. I changed companies and got the same coverage for a lot less.
4
October 14, 2020

CarterKing2020

Bill

Great company, always there when you need them. I just don't like that sometimes your bill goes up when you have a wreck.
5
October 14, 2020

BW2345

Affordable, easy to manage, and great customer service

Travelers makes managing insurance products easily. With an easy to use mobile app, friendly customer service, and affordable auto insurance, I would highly recommend them for all your insurance needs.
5
October 10, 2020

Rustysgirl

Fast service

Had a broken windshield from a truck throwing up a rock on the interstate; they responded and sent someone immediately with no hassle
5
October 9, 2020

Christinewashere

Best option

Great company! I am lucky to have found this company. They have been doing good job and helping me with my insurance. Keep it up!
5
October 9, 2020

SPR5036

Good Car Claim

Had an automobile claim two months ago. The service agent was helpful on getting a windshield replaced fast.
5
October 8, 2020

GQ

Great Value

Travelers has been a great company. Great customer service and fair prices. I like that I can bundle my homeowners, auto and umbrella policies to get a discount.
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<h3>Travelers Personal Security Insurance Company Monthly Auto Insurance Rates</h3>
<h3>Travelers Personal Security Insurance Company Monthly Auto Insurance Rates</h3>