Travelers Property Casualty Insurance Company Review (2025)

Discover peace of mind with Travelers Property Casualty Insurance Company, an insurance stalwart offering a comprehensive array of solutions tailored to safeguard various aspects of life, assets, and peace of mind, supported by a stellar financial rating, efficient claims processing, and a commitment to exceptional customer service.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Written by
Laura D. Adams
Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Reviewed by
Daniel Walker

Updated April 2024

Travelers Property Casualty Insurance Company, a stalwart in the insurance industry, offers a comprehensive array of insurance solutions tailored to safeguard various aspects of life, assets, and peace of mind. Their diverse coverage options include home, auto, business, personal, and specialty insurance.

Best rating and excellent financial stability provide customers with confidence, while their efficient claims processing and commitment to customer service ensure a seamless experience. Travelers stands out as a trusted protector, encouraging responsible choices and offering personalized coverage that evolves with life’s uncertainties.

What You Should Know About travelers companies, inc.

Contact Information

  • Corporate Address: Travelers Property Casualty Insurance Company, 485 Lexington Avenue, New York, NY 10017.
  • Customer Service Phone: 1-800-842-5075
  • Website: Travelers Insurance

Related Parent or Child Companies

  • Travelers Property Casualty Insurance Company is part of The Travelers Companies, Inc., which is the parent company.

Financial Ratings

  • A.M. Best Rating: A++ (Superior)
  • Standard & Poor’s Rating: AA (Very Strong)
  • Moody’s Rating: Aa2 (Excellent)

Customer Service Ratings

  • Travelers Insurance is known for its excellent customer service. However, specific customer service ratings may vary depending on the source. It’s advisable to check the most recent ratings from trusted sources like J.D. Power or Consumer Reports for the latest information.

Claims Information

  • Travelers Insurance is known for its efficient claims processing. They offer a streamlined claims process that allows policyholders to file claims through their website or by contacting their customer service. The claims experience is often rated positively by customers.

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travelers companies, inc. Insurance Coverage Options

Travelers Insurance understands that one size doesn’t fit all when it comes to protecting what matters most. That’s why they offer a diverse range of coverage options to cater to your unique needs. Whether you’re safeguarding your home, vehicle, business, or personal assets, Travelers has you covered with comprehensive insurance solutions.

Home Insurance

  • Dwelling Coverage: Protection for your home’s structure.
  • Personal Property Coverage: Safeguard your belongings.
  • Liability Coverage: Coverage in case of accidents on your property.
  • Additional Living Expenses: Assistance with temporary housing during repairs.

Auto Insurance

  • Liability Coverage: Protection against bodily injury and property damage claims.
  • Collision Coverage: Covers damage to your vehicle in accidents.
  • Comprehensive Coverage: Protection against non-collision incidents.
  • Personal Injury Protection: Medical expenses and lost wages coverage.

Business Insurance

  • General Liability: Protection against common business liabilities.
  • Commercial Property: Safeguard your business property and assets.
  • Workers’ Compensation: Coverage for workplace injuries.
  • Business Interruption: Coverage for income loss due to unexpected events.

Personal Insurance

  • Personal Liability: Protection against personal lawsuits.
  • Identity Theft Protection: Safeguard your identity from theft.
  • Valuable Items Coverage: Specialized coverage for valuable possessions.
  • Boat and Yacht Insurance: Coverage for watercraft.

Specialty Insurance

  • Wedding and Event Insurance: Protection for special occasions.
  • Landlord Insurance: Coverage for rental properties.
  • Flood Insurance: Protection against flood damage.
  • Cyber Insurance: Safeguard against cyber threats.

Travelers Insurance isn’t just about offering insurance; it’s about providing tailored solutions that give you peace of mind. Their wide array of coverage options ensures that you can find the protection you need for what matters most to you. With Travelers, you’re not just insured; you’re well-prepared for life’s uncertainties.

travelers companies, inc. Insurance Rates Breakdown

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Driver ProfileTravelers PropertyNational Average
Clean Record$42$119
1+ Ticket$58$147
1+ Accident$83$173
DUI$100$209
Poor Credit$72$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


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travelers companies, inc. Discounts Available

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DiscountsTravelers Property
Anti Theft9%
Good Student6%
Low Mileage12%
Paperless10%
Safe Driver14%
Senior Driver12%

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At Travelers Insurance, your financial well-being matters, and they believe in rewarding responsible behavior. That’s why they offer a range of discounts to help you save on your insurance premiums. These discounts not only make insurance more affordable but also encourage safer and more responsible practices.

  • Multi-Policy Discount: Save by bundling multiple policies, such as auto and home insurance, with Travelers.
  • Safe Driver Discount: Earn rewards for maintaining a clean driving record, with lower rates for safe drivers.
  • Good Student Discount: Students with good grades can enjoy discounts on auto insurance.
  • Home Safety Features Discount: Install safety features like alarms and smoke detectors for savings on home insurance.
  • Continuous Insurance Discount: Stay insured without lapses to qualify for this discount.
  • Hybrid/Electric Vehicle Discount: Save on auto insurance if you drive an eco-friendly vehicle.
  • New Homebuyer Discount: If you’ve recently purchased a new home, you may be eligible for this discount.
  • Payment Discounts: Save by choosing electronic funds transfer or paid-in-full payment options.
  • Military Discount: Active military members and veterans may qualify for special discounts.
  • Early Quote Discount: Get rewarded for getting a quote in advance of your policy start date.

Travelers Insurance not only provides comprehensive coverage but also offers a variety of discounts to help you manage your insurance costs effectively. These discounts are a testament to Travelers’ commitment to helping policyholders secure their financial future without breaking the bank. With Travelers, responsible choices are not only encouraged but also rewarded.

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How travelers companies, inc. Ranks Among Providers

In the fiercely competitive landscape of the insurance industry, Travelers Property Casualty Insurance Company stands as a formidable player. However, it’s essential to understand the company’s main competitors to make informed decisions about your insurance needs. Let’s take a closer look at some of the key competitors challenging Travelers in the insurance arena.

  • State Farm: State farm is one of the largest insurance providers in the United States. They offer a wide range of insurance products, including auto, home, and life insurance. State Farm is known for its extensive agent network and strong brand presence.
  • Geico: Geico is renowned for its auto insurance offerings and its humorous advertising campaigns. They often compete with Travelers in the auto insurance market and emphasize competitive rates and user-friendly online services.
  • Allstate: Allstate is a prominent insurance company known for its extensive range of insurance products, including auto, home, and life insurance. They focus on personalized coverage and have a strong agent network.
  • Progressive: Progressive is a direct competitor to Travelers in the auto insurance market. They are known for their usage-based insurance programs, such as Snapshot, which tracks driver behavior to determine rates.
  • Liberty Mutual: Liberty Mutual offers a broad spectrum of insurance products and is a significant competitor in the homeowners’ insurance market. They emphasize customizable coverage options and discounts.
  • Nationwide: Nationwide is known for its diversified insurance offerings and is particularly competitive in auto, home, and pet insurance. They also have a strong presence in the financial services sector.
  • Farmers: Farmers provides a wide range of insurance products, including auto, home, and business insurance. They are recognized for their network of local agents and a variety of coverage options.
  • USAA: primarily serves military members and their families, offering auto, home, and other insurance products. They are known for their exceptional customer service and competitive rates for their target demographic.
  • American Family: American family insurance operates mainly in the Midwest and offers a range of insurance solutions, including auto, home, and life insurance. They emphasize customer relationships and community involvement.
  • Chubb: Chubb is a global insurance company that competes with Travelers in the high-end property and casualty insurance market. They cater to individuals and businesses seeking specialized coverage.

These are just a few of the main competitors that Travelers Property Casualty Insurance Company encounters in the insurance industry. Each of these companies has its unique strengths, strategies, and customer bases, contributing to the dynamic and competitive landscape of the insurance sector.

Travelers Property Casualty Insurance Company’s Claims Process

Ease of Filing a Claim

Travelers Insurance offers a user-friendly and versatile claims process that accommodates the preferences of policyholders. Whether it’s through their online portal, over the phone, or via mobile apps, Travelers ensures that filing a claim is a hassle-free experience. This flexibility empowers policyholders to choose the most convenient method for them.

Average Claim Processing Time

Travelers Insurance is committed to efficient claim processing. While the specific processing time may vary depending on the nature of the claim, Travelers is known for its prompt handling. Policyholders can generally expect a swift resolution, reducing the disruption caused by unexpected events.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback underscores Travelers’ dedication to fair and efficient claim resolutions and payouts. Many policyholders express satisfaction with the company’s approach to handling claims, emphasizing its reliability and customer-centric approach. Travelers’ positive reputation in this regard reflects its commitment to providing an efficient and responsive claims experience.

Travelers Property Casualty Insurance Company’s Digital and Technological Features

Mobile App Features and Functionality

Travelers Insurance provides a comprehensive mobile app equipped with a wide array of features and functionalities. The app enables policyholders to manage their insurance policies seamlessly, including making premium payments and tracking claims in real-time. Its user-friendly interface ensures that users can easily access and control their coverage using their mobile devices.

Online Account Management Capabilities

Recognizing the importance of online account management, Travelers offers a secure online portal accessible 24/7. This portal empowers policyholders to directly access their policy information, allowing them to review coverage details, make policy adjustments, and monitor account activity at their convenience.

These online account management capabilities contribute to a seamless and customer-centric insurance experience, placing control in the hands of policyholders.

Digital Tools and Resources

Travelers Insurance equips policyholders with a suite of digital tools and educational resources to enhance their understanding of insurance and financial planning.

These resources include valuable insights, calculators, and informative materials that cover topics such as risk assessment and insurance planning. These digital tools are tailored to provide essential guidance for policyholders, ensuring they have the knowledge needed to make informed decisions about their coverage and financial well-being.

Frequently Asked Questions

How long has Travelers been in the insurance business?

Travelers was founded in 1853, making it one of the oldest insurance companies in the United States.

Do they offer insurance for businesses of all sizes?

Yes, Travelers provides insurance solutions for businesses of all sizes, from small startups to large corporations.

What sets Travelers’ home insurance apart from others?

Travelers’ home insurance offers unique features like home replacement cost coverage and a quick claims process.

Can I customize my insurance policy with Travelers?

Travelers offers customized insurance solutions to meet your specific needs.

How do I file a claim with Travelers in case of an accident?

Travelers provides a streamlined claims process, and you can file a claim through their website or by contacting their customer service.

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<h3>Travelers Property Casualty Insurance Company Monthly Auto Insurance Rates</h3>
<h3>Travelers Property Casualty Insurance Company Monthly Auto Insurance Rates</h3>